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    Buffalo Run Self Storage

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    4 years ago

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    Argus M.

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    Henderson Mini-Storage

    Henderson Mini-Storage

    (12 reviews)

    0 stars to this location. Unprofessional, liars, thiefs. This staff and the other places they…read moreaffiliate with are a complete joke! This is your go to if you like your personal things towed and heavily damaged. Very unhelpful.

    BEWARE! BEWARE! BEWARE!…read more -UNDER NEW MANAGEMENT- NEW MANAGEMENT ARE HORRIBLE PEOPLE!! THAT WILL TAKE ADVANTAGE OF YOU!!! DO YOURSELF A HUGE FAVOR!!! GO ELSE WHERE!!! -THEY ARE THE OWNERS OF THE TOW YARD NEXT DOOR AND TREATS YOU LIKE YOUR A CRIMINAL WHOS CAR WAS TOWED... -THEY DON'T HAVE A OPEN OFFICE!!! ITS "APPOINTMENT ONLY" -THEY DON'T ANSWER THE PHONE , EVER!! -THEY DON'T CHECK THEIR VOICEMAIL ITS ALWAYS FULL!! AND SOMETIMES WONT EVAN HAVE A RECORDING WITH CONTACT INFO -SO THEY MAKE GETTING AHOLD OF THEM A JOKE!! -THE ONLY COMMUNICATION IS THRU TEXT. THEY HOLD YOU TO A CONTRACT THAT YOU HAD WITH OLD OWNER BUT AT THE SAME TIME THEY ARE MORE THEN HAPPY BREAKING THE TERMS IN THE SAME CONTRAT!!! I've had a unit here for over a year and never had a problem! Connie was an Amazing person to deal with and a Amazing owner!!! But at some point the owner changed. I always left my payment in the box so I didn't even know there was a new owner. I never went in much for most of that time. Just left payment in box went in here and there to grab something. I finally got a place to move my stuff too. So I was able to empty my unit finally. I got it done and cleaned out sunday. I tried to call a bunch of times over the next couple days and voice mail just said "the subscribers voicemail is full, good bye" and hang up. It wasn't until Tuesday that the voicemail message changed and there was a actual recording that included a number to text message. So I did and got a person that was hell to deal with. Long story short. THEY ARE TAKING ME FOR A RIDE FOR ANOTHER MONTH WHEN THE UNIT WAS CLEANED OUT BEFORE END OF MONTH BECAUSE THEY MAKE IT SO THEY ARE UNREACHABLE TO GIVE NOTICE, Then tell you oh well you signed a contract. I'm not evan late yet and she claimed "well I'm a bitch" her words and she sending me to collections when I'm not evan late yet according to the same contract she's trying to hold me too. I tried to give notice before end of month and couldn't because of the way the have it set up. To the new owners. It's a storage business! That means your in the business of trying to keep customers coming back and word of mouth to keep a float. That means you have to treat people with respect, not like their criminals coming pick up the car you towed and enjoy sticking it too. Your already screwing pouch on that one... what comes around goes around...

    Buffalo Run Self Storage - selfstorage - Updated May 2026

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