My wife and I have had a small unit there for over 15 years. Wonderful couple who run the facility…read more It's always clean, dosnt have people cluttering up the access lanes like some, also very reasonable prices. No negatives that I can point out, and I'll mention- after 15 years never had any droppings or bugs! A+

The managers on site are amazing, if it was solely based on that, they'd have 5 stars. They know…read moretheir tenants and are very friendly and helpful. Based on the location (right next to an open field) I assumed there would be rodents, but they said they did regular maintenance to keep it at bay. The last few months of my rental, my unit was COVERED in mice droppings and urine, tons of moths, etc. Upon clean out, there were several dead mice in my unit and a lot of my belongings were destroyed by the smell and nesting from mice. There was also a dead mouse in a box once I was unpacking in my new home. Just beware if you're storing clothing/cloth furniture/etc.

0 stars to this location. Unprofessional, liars, thiefs. This staff and the other places they…read moreaffiliate with are a complete joke! This is your go to if you like your personal things towed and heavily damaged. Very unhelpful.

BEWARE! BEWARE! BEWARE!…read more -UNDER NEW MANAGEMENT- NEW MANAGEMENT ARE HORRIBLE PEOPLE!! THAT WILL TAKE ADVANTAGE OF YOU!!! DO YOURSELF A HUGE FAVOR!!! GO ELSE WHERE!!! -THEY ARE THE OWNERS OF THE TOW YARD NEXT DOOR AND TREATS YOU LIKE YOUR A CRIMINAL WHOS CAR WAS TOWED... -THEY DON'T HAVE A OPEN OFFICE!!! ITS "APPOINTMENT ONLY" -THEY DON'T ANSWER THE PHONE , EVER!! -THEY DON'T CHECK THEIR VOICEMAIL ITS ALWAYS FULL!! AND SOMETIMES WONT EVAN HAVE A RECORDING WITH CONTACT INFO -SO THEY MAKE GETTING AHOLD OF THEM A JOKE!! -THE ONLY COMMUNICATION IS THRU TEXT. THEY HOLD YOU TO A CONTRACT THAT YOU HAD WITH OLD OWNER BUT AT THE SAME TIME THEY ARE MORE THEN HAPPY BREAKING THE TERMS IN THE SAME CONTRAT!!! I've had a unit here for over a year and never had a problem! Connie was an Amazing person to deal with and a Amazing owner!!! But at some point the owner changed. I always left my payment in the box so I didn't even know there was a new owner. I never went in much for most of that time. Just left payment in box went in here and there to grab something. I finally got a place to move my stuff too. So I was able to empty my unit finally. I got it done and cleaned out sunday. I tried to call a bunch of times over the next couple days and voice mail just said "the subscribers voicemail is full, good bye" and hang up. It wasn't until Tuesday that the voicemail message changed and there was a actual recording that included a number to text message. So I did and got a person that was hell to deal with. Long story short. THEY ARE TAKING ME FOR A RIDE FOR ANOTHER MONTH WHEN THE UNIT WAS CLEANED OUT BEFORE END OF MONTH BECAUSE THEY MAKE IT SO THEY ARE UNREACHABLE TO GIVE NOTICE, Then tell you oh well you signed a contract. I'm not evan late yet and she claimed "well I'm a bitch" her words and she sending me to collections when I'm not evan late yet according to the same contract she's trying to hold me too. I tried to give notice before end of month and couldn't because of the way the have it set up. To the new owners. It's a storage business! That means your in the business of trying to keep customers coming back and word of mouth to keep a float. That means you have to treat people with respect, not like their criminals coming pick up the car you towed and enjoy sticking it too. Your already screwing pouch on that one... what comes around goes around...

It's a storage facility, and it's clean and well-kept..... but the true five stars comes from the…read morestaff. They are incredibly friendly, fun to work with, and seem genuinely interested in your experience with their business. I almost wish I needed storage still so I could keep talking to Connie on a regular basis! Awesome place, choose this one!

This place made my move so easy! Got a unit a day before I moved and realized it wouldn't be big…read moreenough AFTER the movers horribly packed it, so April set me up with a second unit right next to my first one, which made everything from there on out a breeze! The staff there is wonderful, and really there to help you fit your needs. Their webpage is so easy to navigate making paying online fast and convenient, especially when you're out of state. The units and grounds are emaculate, and facility is located right off the highway so its easily accessible. I wouldnt recommend any place else other than My Place Storage. Prices are unbeatable, service is excellent, and they really went beyond my expectations. There is nothing pleasant about moving, no matter what your situation, but April and staff truly added some sunshine to what was otherwise an extremely stressful and chaotic day. Thank you for that.

When I called and asked about a unit I was immediately given sizes, prices and genuine kindness…read more It took me about a week to decide and the females were happy to help. I was unable to get in the first time (because I forgot my post-it with my info) I called and she gave me her info to get in. Then sent me my key code. I am definately happy with this storage facility and the staff. HIGHLY RECOMMEND THIS PLACE

This place is a nightmare of a storage facility. After…read morestoring for 5 months here we moved out and the back of the storage unit was INFESTED by mice. Dead mice everywhere, a hole in the ceiling, poop everywhere. We had to throw out our couch, dining room chairs, kids clothes, toys, our clothes, snowboard gear. And so much more. It was disgusting. No one here cares and we have "insurance" which no one will get back to me about. The storage manager Nathen won't return information being requested from the insurance company. I am mind blown they are allowed to have a place running like this. They are taking no steps for rodent control, no empathy to damage of thousands of property damage. I'm so mad at myself for picking this place. Here is an email from Nathen the manager at the unit stating they would reimburse one month rent if I sign an agreement not to make my insurance claim. Seems very shady that they don't want the insurance company to know that they have this issue because they probably won't cover them any longer

This storage has poor customer service, They will offer storage at a decent price for a few months…read morethen increase rate every 3 months. it is not a secure storage and multiple break-ins happen regularly. they do not repair or address issues They will tell you they will, but they do not. Very poor management. I Do not recommend this for place for storage.

Won a storage unit in auction for over $400 only to be called minutes later and informed the…read moreauction was canceled. I asked when it was canceled and was told "yesterday". So for over 24 hours they were running an auction on a unit that wasn't supposed to be up for auction at all. This is a gross oversight on management. I wasted several hours researching items within the auction and my credit card was actually already charged so now I have to monitor my account for 3 days while my money is tied up in limbo. I wonder what other mistakes they're making. Avoid.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 12045 Moline St is no exception. Our Henderson storage facility offers a large selection of unit sizes with convenient options like drive-up access. Located near E 120th Ave and CanAm Hwy, we're trusted by neighbors in Grange Creek, Brighton, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

My first storage. Amazing staff and reasonable prices. Would be more convenient if they had an…read moreextra hour am and pm. Otherwise, I don't have any complaints, however early in the rental term. *** this isn't the correct location for some reason it populated as the one I rented and it isn't. I am sure your place is great from reading other reviews. Sorry!***

Great Service. Easy and cost efficient. No complaints and I…read moreappreciate the accessibility to the units.

Great price. Good location. Glad I found this place. The owner is great to work with.read more

Can't get a hold of anyone about our rent. We never got a notice about it being raised $47 more …read more Left messages no-one calls back!!