Don't bother trying to shop or consign here unless you're a college student with super "trendy" clothes. The 2 staff members that assisted me when I attempted to consign were very snooty and condescending. Which is ironic since you work at a second hand store, not a high end boutique where that kind of attitude is typically "expected". Staff called my clothes "outdated and not trendy" right to my face and only took 2 of the pile of items I brought. My clothes are high quality and the majority were bought just within the year and many just within the last couple of months (a lot of the items still had a tag on). But somehow they're outdated? And even if they were outdated, isn't this supposed to also be a vintage store? When does something become vintage instead of outdated? I'm glad that I've always chosen cash instead of store credit because I won't be coming back. read more

Went to this location to sell, VERY VERY LOW STAFF. If you want to sell expect to wait AT LEAST an hour, with only one buyer available. Even after waiting for an hour I was then cut in front of twice. Will go to other location from now on. First bad experience with buffalo exchange, super disappointed. read more

Unless you are in high school or college and not on a budget don't go here - it's extremely expensive and mostly crop tops . Dresses were 45.00 plus , shirts were 16-30.00 and nothing was that cute . Maybe that's because I'm an adult . The staff isn't that friendly . There were a ton of college kids in there shopping so if you are 14-25 that's your store . read more

Buffalo exchange has good quality merchandise for a reasonable price! About 1/2 of what you'd pay at a department store.

The people sorting through my things made fun of me, calling me bougie, while I was standing right there and could hear everything they said. Super rude and unprofessional. read more

for a company that is literally a chain. you could give people plastic bags or even paper ones cause now i'm carrying clothes outside and if they get dirty it is quite literally your fault. Also they give you this chip to add into a donation which is cool but i need a bag instead of a paper chip. Yea so i just won't go here again. All about sustainability but you turn away so much of the clothes you get and you're quite literally a chain. read more

I was in here right before they closed as I needed pants for my new job starting tomorrow. Anyways, it was 8:55 and some girl in braids came back to let us know it was closing, and I told her we would be right out as I was putting my shoes on. I've just had knee surgery so it takes me a moment, so at 8:59 she comes back with a massive attitude telling us to get out. We walked up to the registers and the entire staff was completely unwelcoming and rude. I understand your store is closing, however a bit of accommodation goes a long way. Disappointed in a store that I usually love. read more

I used to like this store but they need to change out their clothing more often at the Tempe location. It's like they add to their existing merch but don't try to discount or remove old dated stuff that i see each time I go in. read more

Sometimes it's a hit or miss and it's a drive for me, but if it was closer I would be shopping here. Sometimes you find gems!

Cool vintage clothing shoes etc; shop, I come here every time I'm in Tempe. They follow all safety protocols, clean shop they sanitize shoes before you try them on. The cashier Marina (I hope that's her name) was super helpful professional and kind. I always find something great. But there are somethings that are overpriced. Go take a look. read more

Buffalo Exchange - Used, Vintage & Consignment Near Me - Tempe, Arizona

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Came here in a rush because I needed jeans for work, unfortunately was met with rude employees who looked me up n down like they didn't want me taking their clothes I'm not walking into your closet friend this is a store likeee read more

Complete waste of time and effort. Took several items of clothing most new and unused with tags on them and they took maybe 4 items. I was completely shocked since I've been to this particular location in Tempe on Mill Ave several times and I've seen the clothes they sell here. Most of the items on the racks are visibly used and some with unintentional stains and tears. The only difference is the sizes. Then again considering the location I guess I shouldn't be surprised at any items bigger than a size 4 being rejected. Very disappointing. Service was subpar but again location matters. read more

sold here the same girl just chit chats dosent even loook at the clothes don't go here save ur time unless you like the risk and wanna make 3.50 read more

don't waste your time the employees do not take any clothes, even brands like Levis, Free People, Urban, etc. ALL the brands you see them sell there. Even if there is little wear, or almost none in my opinion. I just found this odd because I see the things they sell there, so I was shocked to see they did not take my things. On top of that, I brought 3 bags of clothes and the worker only looked through 2 before telling me they cannot take my clothes. Sad to see what the store is turning into. Overselling and not sticking to what the store was about when it first opened read more

If I could give this place zero stars, trust me I would. I know the risk about selling my clothes to this 2nd Hand store, but I didn't realize 6 hoodies and multiple hats from big brands are only worth $37 all together. I got offered $37 from this establishment. I will not return to this terrible establishment for any reason. Just a bunch of kids that don't know anything about clothes are the total value. I even had a friend show up with brand new $160 pair of Jordan's. Just for them to offer only $30. read more

McKenzie rocks!! I have a very hard time styling myself to be trendy and also fun. They spent a good hour shopping with me all around the store, asking me questions and collaborating together on outfit ideas. They picked things for me I would've never thought to wear but ended up loving. The customer service was the best I've ever had shopping ever, anywhere!! McKenzie thank you, my outfits are fun and I don't feel so "boring" but Im still comfortable and true to myself. On another note, this store has gotten considerably pricey. Thrift can be pricey depending on brands, but here you still see Shein and Forever21. Inflation is real, but I wonder why it affects used clothes? Regardless, the pool of clothing here is much better than other places like Plato's closet, and there are some truly unique and fun pieces. Would love to see a bigger fitness selection for work out clothes, but that's just being picky :) I also have found amazing shoes here. All in all great time shopping here! read more

Came in to sell clothing. The line went pretty quick, good thing, I had my puppy with me. They are nice and let you bring your dog if on a leash and well behaved. read more

This place is pretty ridiculous in terms of consignment. I brought a bag of 50 things and they didn't want to buy any of it. The worker went on to tell me how they only buy things that are "trending". I brought a bag mostly filled with Urban Outfitters and Free People so I thought it was weird that they couldn't take a single thing. The clothes are really overpriced also for a thrift store. I was pretty disappointed in that too, shouldn't be spending the same $$ you would for new. To top this off, the higher price doesn't mean the payout is better. I've sold to this place before with 2 bags worth of clothes and got $23z I would check out Plato's Closet, not Buffalo Exchange. Way more reasonable. read more

It was my first time at Buffalo exchange. I love thrifting so I'm always looking for a new spot. The staff was friendly and helpful and they had tons of really cool pieces. A bit on the pricy side for second hand but since it's largely brand name stuff I guess that's why. I bought two items and have worn them a bunch already read more

I had such an incredible selling experience here yesterday.. the staff was extremely friendly and the associate whom did the buying / picking was THE best.. super kind and sweet!!! They have a good selection of items for sale also!! It was super reasonable regarding items sold / amount offered.. overall great experience!! read more

I used to love going here when it was actually affordable... they've upped their prices there so freakin much that it's basically the same price as buying a new shirt! I'll be shopping at goodwill for now read more

I'm giving this place 2 stars because their customer service is really great and all of the employees are super helpful and respectful. However this is the second time I have been here to sell and I've been very unhappy both times. I came in with a bag full of clothes which were all name brand and designer in pristine condition (Ann Taylor, Banana Republic, White House Black Market, Lululemon, Athleta, etc.) and they didn't buy anything. I was very confused because they were all great quality and fitting with the styles I saw in the store when I went to sell. In addition, I feel that for a secondhand store, the items are overpriced and are much higher than Thred Up, which is where I will be buying all of my secondhand clothes from now on. read more

I came here and found some shoes I'd been looking for awhile. I bought them just to find out they labeled the size wrong. They put 7.5 women when they were 7.5 MEN. I go back to return them which of course they only give you store credit. I look around the store just to use the credit and never come back again. Not one employee was friendly. I was standing by the sunglasses that are in a locked case and the employee is just staring at me. Didnt ask me once if I wanted to look at anything. Save your money and don't come here. I'd rather spend my time at Goodwill. read more

Really terrible experience from just wanting some understanding of a gross oversight.

I attempted to sell my clothes at the ASU location as I was recommended to go there. I made an appointment on online which was super easy. The instructions stated they would be coming out to my car to go through the clothes and to just call them when I arrived but when I got there they told me to come inside. I didn't think I had to get out of my car so I ended my struggling to bring a laundry basket of clothes in the store. The doors are not accessible when your hands are full. No one came to help me. I went in and someone welcomed me right away and set me up to go through the clothes I brought in. She offered me to walk the store or standby and wait for the results. They have a 50 item limit so I counted beforehand 47 items to bring in. Out of all the items (name brands, athletic wear, women's shorts/business pants, etc) the lady told me that it's just not items that they are looking for right now. They only took 1 item-a plain green tank top. The lady told me that I had to go across the store to the cashier side to pick up my cash or store credit. I asked her if I could take all the stuff back out to my car first. She said yes, but just remember to pick it up at the cashiers before you leave. I asked if she could open the door for me because it was a struggle just to get in here and she did say yes. I got back in the store to grab my store credit and had to wait in line, although it was quick and easy when I got to the counter it would have been nice to know that they only take specific items. read more

My husband and I were able to safely try on clothes during this pandemic. All clothes that had been tried on were cleaned before going back out to the floor. There was hand sanitizer available and mask wearing was enforced. This location has the best selection out of all the Buffalo Exchanges I've been to. There is a ton of stuff to look through and multiple 50% off racks. Just about any fashion related need you have can be remedied here. I loved the variety there was to look through. We walked out with a huge haul of cute, comfortable, well-fitting clothes for less than $80. They are always very environmentally conscious, as well. When I shop here, I don't have to worry that I'm supporting a business that is greatly contributing to waste. In fact, quite the opposite. They actively work to help the environmental situation. All the employees I interact with are also very kind and helpful. read more

Went In a few weeks ago on a Friday 10/2 with a huge box of clothes, jewelry & shoes. The process was fairly quick and the gal taking in my things told me that I had some really nice thing by suggesting if I had any more of " those jeans, van shoes and jewelry" (especially turquoise) they would take it in. Not knowing "what all they took" my total credit was $42.50. I thought that was not very much, but just wanting to get ride of it : so this time that was fine. In the mean time, my son was shopping ; trying things on & was only able to get one outfit for that credit! I received the rest of my things back that they "didn't opt" to take & the box was much lighter! They took almost everything! Kinda disappointing! You don't get much credit & less in cash for the items they take in; then they turn around & resale them for much more! I get that it's a business & they want (need) to make a profit, but getting "next to nothing for it", I would rather the next time donate it or try to sell these brand name items at a yard sale. I would probably get more cash for it-than the credit/ cash they offer! read more

Buffalo Exchange - Took 1 pair of pants from my sale items. Offered 1/2 of what they will turn around & sell them for. Got $8.25 used trade credit. - Used, Vintage & Consignment Near Me - Tempe, Arizona

Not a fan. I called into to ask what type of clothes they are looking for before I made an appointment to sell. I knew I had open toed heels that I wanted to see and understood that it's Fall. They told me that they are buying for all seasons. I got there and the associate was rude and on top of that, I came in here for absolutely no reason. They did not buy anything. Told me they are looking for denim and closed toed shoes. Super waste of time and would not recommend going in here for poor service. read more

Thank you for existing, you are the platform for which I found out my boyfriend was cheating on me. If this store did not exist and my grody ex was not shopping with his side chick while my best friend happened to be there, I'm not sure I'd ever find out he was cheating. 10/10 everyone should spend their money here bc your existence saved me and my sanity. Love you Buffalo Exchange read more

I frequently donate clothes to Goodwill every few months because I seriously hate the feeling of having too much stuff! (I think I'm the opposite of a hoarder. It feels really good to declutter and have less stuff, IDK.) But if you're already on the way to Goodwill, why not try and see if you can get some cash from Buffalo Exchange?! I picked out the cutest items from my donation pile and brought them to Buffalo Exhange. The employees took a quick 5-10 minutes to peruse through my crap and ended up giving me $14 store credit! Pretty cool considering I was about to dump the haul entirely in Goodwill. Shopping-wise, this place is pretty lit. They have a ton of "trendy" clothing at discounted prices... Think Topshop, Zara, F21, H&M, Tobi, Express, Rebecca Minkoff, Steve Madden, etc. It's pretty cool and relatively organized. Everything is clean and definitely feels more modern compared to the usual musty thrift store stereotype. I found a $30 Kate Spade backpack! I didn't buy it, but it was pretty cool to find. I didn't find anything to spend my $14 on today, so I'll definitely be back soon. read more

I have taken clothes in to sell to them about twice. I don't think I've had them accept any of my clothes (hmpf!). I guess I dress like Grover. With that said, I love shopping here. If you are patient and like ruffling through numerous racks and trying on random clothes for a few hours, this is your place. You can score some really cool clothes for cheap if you stick to it. I also like that they offer tokens-for-bags (or whatever it is called). You can have your clothes put in a plastic bag or just carry your clothes out in your hands. If you chose the latter, they will give you a "donation token" to put in a little bin. Your token will go towards some sort of charity. Super cool if you ask me - and I'm far from an eco-hippy. read more

So you can't try things on and can't return them if they are on sale? WTF? Why would I spend my money here if I don't know if it'll fit and I can't return or exchange it? This place is already over priced. Absolutely wouldn't return. read more

Currently standing at the sell counter and right when I walked in it was a bad experience. They only took one of my items and pair of shoes and some other item. But the whole time the girl with long dark brown hair in pigtails was trying to explain how they pick items BUT felt like she was talking down to me as a customer. I know it's a thrift shop but her customer service was NOT IT. Also when I was checking out to get cash because at this point I already knew I would never be back the guy with the black/ blond skunk cut was very rude as well. Maybe prejudice is they vibe I was getting. I've worked in retail for over 6 years and am a supervisor myself so to be treated this way with little customer service screams, we are a business who only wants your money. I encourage those looking for real thrift fashion to look elsewhere. This place is dusty, picked over, staff will treat you differently if you don't match their style, do not recommend shopping here you will leave disappointed. read more

I have mixed feelings. While I love coming here and have picked up a few cool pieces here, it is a little overpriced. I've definitely seen a lot of stuff that is priced the same as if it was brand new. It's also always pretty busy, but overall clean. read more

First timer! Brought in 4 bags of clothes. They only took 5 items, which included $40 brand new jeans and some $30 tops with tags still on it, and yet I got $17. LOL next time I'll just give them all to goodwill because this wasn't worth 30 minutes of my time or the shame carrying everything back out. /)_- I also felt a little bad for all the other people who's things they did not take. There's really no point in coming here just to make $2-$3 off of stuff you could just donate, unless you brought in $200 sunglasses, maybe they'll give you $10???? Hahahah last timer! read more

YAY! That perfectly describes how I felt when I went to Buffalo Exchange. I'd never really shopped resale stores before and I have no idea why I picked a work trip to start but Buffalo Exchange got me addicted. I got a pair of designer shoes, got to try on some clothes (and buy them) that I normally would never have found and it was all so inexpensive! I really liked this place, liked the staff, liked how it was all laid out (even though the racks can be difficult to sort through) and I just wish I could live near one of these so I could go back again. read more

First of all this place is very over priced. Everything they want basically needs to be freshly bought from the actual clothing stores in order for them to consider wanting to buy it. I have brought so many clothes here and they are always in the best condition (because I hardly wear them), yet they never want to buy them. I have gone in there and looked at the clothes and see things that they are more worn then the ones I brought I in. They say they want spring items yet when I bring in tanks tops they don't want them. read more

DO NOT GO TO THIS LOCATION. They will price your item low to pay you low and then retag it with a higher price to earn more. I brought in a pair of rag & bone jeans which they priced for $18 when I was there only to come back the next week and find my pants for $32. I've shopped and sold at Buffalo Exchange for years and will never be coming back. read more

Not a fan of this place at all. Everything is extremely overpriced. I saw a plain black GAP t-shirt there for $13! Also saw a sweater that was clearly very worn and had a stain on it for $22. Unreal. I don't understand how people shop here since they REALLY need to lower the prices on some of their clothing items read more

Hey Tempe Buffalo Exchange! Your store is absolutely what a consignment store should be. You have a great team who really cares for the customers personal experience. I have both sold and purchased many times at this buffalo exchange and over the last 10 years and THIS IS WHY I KEEP GOING: 1.) I know that when I bring clothes in to sell that each buyer been trained well. They are willing to share feedback on items as long as you ask. 2.)Buffalo Exchange is RELIABLE! This is the reason I will sell my items here first. You are always up to date and in the know.(embarrassingly enough not all Conignment store employees are aware of current or timeless items) I always get a fair price for my clothes!!! 3. THE CLOTHES, THE SHOES, AND SO MUCH MORE! With such a big selection of everything a girls closet could want and need, I am never let down by this store! Your inventory is versatile and full of amazing finds!!!!! 4.) Last but not least: THE PRICES!!!! Thank you all for you hard work! read more