Do not take your vehicle here! We were contacted to pickup our vehicle on a Friday afternoon, but than received a phone call indicating that our bumper had been scratched due to a shop accident. The shop had to keep the vehicle until Monday to repair the scratch.
We picked up our vehicle Monday evening and discovered our liftgate did not operate despite operating normally when the vehicle was dropped off! Jeff, our service advisor, sent us to the Chrysler dealership who informed us that the motor was likely bad. I followed up with Jeff to see how we were going to handle the situation and was told there was no way that they caused the damage, so on top of our collision deductible we now have to pay $400 dollars to fix a problem which did not exist before we dropped off the vehicle.
Overall, this shop seems inept at best, and you would be better to seek business elsewhere. A quick search of other reviews shows similar problems with workmanship.
One final note, Bucky's was an insurance-approved shop and I wonder if it is because they cut corners to save the insurer money because I don't feel that they did a professional repair on my vehicle. read more