Hey, this group is amazing. And they definitely have patience with me. I've had some wheel problems…read more(to say the least) and Eric, Paul, and all of the mechanics came through. I've always trusted ths group and always will. Give them a chance to help you out. Thanks, EAS!

Sad to see there are services near me that take advantage of the elderly…read more I was trying to get my vehicle with from a dealer in N.C., safety inspected because they could not certify in Md. Had 11,000 miles on it. Environmental Auto failed it. Said it needed wipers and an oil change and wanted over $300.00 to do the service, what?? I declined and took it to the NAPA Store across the street, they said they wouldn't change the wipers as there was no need. Finally got the oil changed today as this was the recommendation on the sticker in the windshield. I took it back to Environmental Auto on the way home to get my sticker and they said nope, it's been 34 days since we did the inspection, we need another $119.00 dollars because it's over 30 days. I don't have another $119.00 to give them. Now I'm driving illegally waiting on my next SSI check to take it somewhere else.

Dropped my car off Tuesday night and it was done Wednesday morning. Awesome service & friendly,…read moreprofessional employees!!!

Brought Acura SUV in for oil, filter, tire rotation. Very nice folks at the counter. Oil change was…read morefast, really fast. Way faster than going to the dealership which is another reason to love it here. As far as cost it couldn't be better. At the dealership you pay for a huge expensive building, here you pay for labor and materials. Way to go!

Friendly and convenient from start to finish…read more I requested an estimate for a timing belt/water pump replacement and received a quick (and competitive response). The early morning until early evening hours are very convenient for customers. My final bill was within $3 of the original estimate and all three people I interacted with were friendly and courteous. I'll be back!

First time customer looking for a new shop for our service and repair needs. Took one of our cars…read morein for oil and lube as well as to have a noise in the steering column checked. Everything was done as requested and the car was delivered early. Communication about the upcoming appointment and information about the work completed was provided via a call from the tech and by email. Cost was pretty standard. An excellent experience all around and we will be using Severna Park Automotive going forward. Thanks folks, well done!

Great service work completed correctly / promptly with competitive prices. With everyone having a…read morefriendly professional attitude this is great local shop for all your mechanical & inspection work ! Thanks Coale's for all the great service you have provided on my vehicles ! Tony G.

Fast, easy, reliable. I trust them. I had an alignment done this time and all went well.read more

These guys are great. Chris and Jeremy and the team are very thorough and helpful. Great…read morecommunication with me all along the way. I've had them servicing my 3 cars for a couple years and I am super satisfied. Highly recommended. Andy G.

I made an appointment at the Annapolis shop for an oil change, but when I arrived, I was told it…read morewould take 1.5 hours! It takes 15 minutes at Jiffy Lube and other places, even without an appointment. Also, I sent 3 emails and made 3 unanswered phone calls to ask them how much a synthetic oil change costs. No response. Then, after learning that the oil change would take 1.5 hours, they told me the cost would be $96! Jiffy Lube charges $70. That was the last straw. What are those guys thinking? I doubt that they will be open for long.

We're sure there are plenty of other good repair shops, but only a few that I would call great -…read moreand only one that's top of our list. We're also sure there are other customers that have had whatever situational friction worth considering. That said, I doubt the issue lies with Cap Hill Auto. Mr. Charucksiri - Chris - has now over the past couple of years unfailingly rendered repairs and maintenance efforts of the highest quality on-time and within (sometimes under) budget. It's to the point where I texted my partner that he managed to erase history. Your opinion - and mileage - will vary, I hope. I ask you at least to have a look for yourself at the before and after attached here. If you value quality highest, I think you've found the place to go. "Man, money ain't got no owners, only spenders." - Omar Little, 'The Wire' Just note - Chris is easier to get in touch with by email.

Very disappointed with Chris's service and customer service. He did not disclose that they did not…read morehave the software or other to reset the oil due notice in my Audi A5. And on top of that charged me almost what the Audi dealer had quoted. And, lastly I compared to other service provided to an A4, and yet I was charged more than 50% more. In my mind the service was incomplete and not commensurate with the charge. Bad karma. I will never return or recommend the service.

Noticed tire had low air, pulled into lot - they found nail, plugged tire and transaction complete…read more/ headed in to work in under 20 minutes. Have used them several times over the years for issues like this - consistently happy with service!

I have to say this is the best auto service center I have ever used for my Chrysler 300. Cory there…read moreis the best as well as the office manager, Lisa. Cory is always honest with me. Years ago I took my 2005 Chrysler 300 to 2 different repair shops for a clunking noise in the front end. I paid $1800 each time to these guys and after a few weeks the noise returned. When I took it to Cory he found the problem and it has been great ever since then. I recently had a rattling noise in the front end. I took it in for an oil change and asked if Cory would check that noise. He called me and said it was the heat shield that came loose and that he would fix it for no cost. He services my husband's 2006 Mercedes,too. We will never go to any other shop.

It is great being able to get information before arriving to the service specially when they do…read morewalk-ins too.

This place just opened and I'm so glad I stopped by! I loved how they called out everything they…read morewere doing to my car--it made me feel informed and confident. The manager was very knowledgeable about my car's needs and explained everything clearly. I was a little skeptical at first, but this team truly knows what they're doing and listens to their customers. Top-tier service all the way! I'll definitely be recommending them.

Great job! Will bring my car back next time I need service! Great value and great customer serviceread more

10/10, highly recommend. Ameer (the manager) and his team go above and beyond to answer questions…read moreand make sure you feel confident in the work being done. The pricing is worth the level of assurance I received, especially with the warranty and follow-up. I needed my vehicle turned around quickly, and they accommodated my timeline without cutting corners. What stood out most was that I never felt pressured at any point. Instead, they went out of their way in a respectful and professional manner to earn my business. As someone who usually wants a second opinion, I appreciated how they clearly explained what needed to be done, why, and showed proof of the work. They delivered exactly what I needed and got my vehicle back to me on time. I'll gladly continue to bring my business here moving forward.