Staff is rude, labor is overpriced, everyone just thinks they can take advantage of you if you're…read moreyoung or don't know much about car maintenance. Do not go here.

Great service, quality assurance, prices are competitive compared to most, nicer shopread more

Only replaced brake pads and rotors on front instead of both front and rear as requested. Now I…read moreneed to go somewhere else in a few months to have job completed. Verbal quote was high enough for both front and back and I had specifically asked for all 4 wheels, so I was confused when work was not done. If you know what you want, Bruce does not listen. Been a customer for over a decade but I will not be returning.

We moved to Annapolis in 2020 and took our 2007 Honda minivan to another dealer for the state…read moreinspection. They gave me a list of items that they claimed needed fixing...to the tune of $1700! A few were valid, the rest were nonsensical. On the recommendation of a neighbor we took it to Accurate and spent less than a third of that. We've been bring both of our cars there ever since. Fair, reliable, and timely. What more could you ask for?

2006 Honda Accord EX V-6 Manual 106,000+ miles…read more I did some major work under the hood this past summer when i hit the 100,000 mile mark. My car's been making a horrible high pitched whirring sound for the last 3 years (?). While I knew it was the power steering pump was the cause, I just left it since it wasn't too big of a deal, just had to keep filling the power steering fluid a lot but other than that sound, it was fine. One of my best friends used to do all my car work for me before this but since he is no longer around I was at a loss of who to go to. My dad's neighbor (hey, Mr. Foster) recommended Hondamans. Patrick is on top of his customer game, returning calls, keeping you updated on the car status and what kind of additional work your car might need. I never felt pressure to do any of the additional work, if anything, he told me it was all just superficial/cosmetic stuff and wouldn't move forward with it if he was me. I had my car back in less than 3 days and it sounds like new. Air was getting into the pump so it did have to be replaced and now, no more stiff steering wheel, crazy noises, or overflowing fluid. Definitely be back in for future maintenance. Highly recommended!

Brought Acura SUV in for oil, filter, tire rotation. Very nice folks at the counter. Oil change was…read morefast, really fast. Way faster than going to the dealership which is another reason to love it here. As far as cost it couldn't be better. At the dealership you pay for a huge expensive building, here you pay for labor and materials. Way to go!

I was visiting my brother who goes here for all his cars as I had a terrible clunking sound in the…read moreengine . On a Friday afternoon they fixed the car in a few hours. This easy fix not only gave peace of mind to drive home the 500 miles but also has saved me thousands of dollars from looking for a new car. I highly recommend anyone to visit this establishment for any of your auto repair needs

I couldn't recommend this shop more, and I'm going to tell all my Annapolis friends. I had an…read morealternator fail while visiting on a Saturday. Chris helped me without hesitation and ensured the failed part was covered under warranty. Not only was his pricing more than fair, he was really kind and provided expert advice about what likely caused the first one to fail. It's a small shop, so don't wait long to make them "your local" mechanic.

Had a sudden leaking tire up the road in Annapolis on a road trip, and needed to find the nearest…read moreplace to get it patched ASAP. With a European car, I thought this would be a good spot. The team here was amazing. They fit us in quickly, diagnosed the issue (multiple screws), and filled the holes so we could get on our way. Grateful for their quick, effective repair and willingness to help us out right away when they were very busy. We were in and out for like $60. Highly recommend.

I was new to them and they made me feel as if we were old friends. My service was prompt and not…read moreexpensive. I highly recommend Auto International.

I have been going here since I moved to the area @ 15 years ago. They have taken care of all of my…read morecars with great care and professionalism. Ryan and Andrew have always been very nice, honest, to the point and will always tell me if I need something or if I don't need something. Always fair pricing and cheaper than the dealer of course! I love these guys like family!

Superb value and expert troubleshooting! The team will definitely figure out the most elusive…read moresymptoms and recommend the right fix the first time. We recently moved to the area 2 years ago and were drawn here based on their local award winning "best of Pasadena" service reputation. That award is well deserved and we always bring our cars here for service of all kinds. I am a systems engineer by training and these guys "speak my language"! We have two VWs that are 10 years old and thanks to the Chesapeake Car Care team we expect another 10 years from these cars minimum! I have detected a pattern on the handful of one-star ratings here that are artificially driving down their Yelp score--someone with a beef (I am guessing a competitor who is unhappy they keep winning the Best of Pasadena award) asked a few of their friends to post a bunch of hyperbolic 1-star reviews--I notice that for each of these likely fake reviews the person has only ever submitted ONE review to Yelp ever--one guy even claims they forgot to put his oil filter on and it ruined his car--total nonsense. Bottom Line: These guys are awesome!

Once again Elvin has came to the rescue…read more My car started giving me issues that I thought was odd making a loud squealing noise when a braked. I called over to the dealership and asked for service and none other then Elvin answer the phone. Very polite and listened to my concerns. He ensured me to bring the car right on in and they can tackle the job in no time. So I bring the car on down. He walks outside inspects my car and writes down his needed information. We go back inside and he says he will call me with an answer to my problem and give me a quote on the fix. Pricing was spot on for the quality of work preformed. A day later my car is back no squeaking noise and runs good as new. He advised me of routine maintenance that will be coming with the millage I have and I told him I will be back to get the job done. Kudos to Elvin and his team.

If you want to go to a transparent dealership, Fitzgerald is the place to go. I had such an amazing…read moreexperience at this dealership--I honestly can't recommend them enough. After a terrible experience at Heritage in Bel Air where I was insulted and dealt with shady car salesmen, I was pretty on edge going into this process, but this team completely changed everything for me. MJ took care of me and ensured I had everything needed, he was very knowledgeable about the car and walked me through its features. Carley really helped solidify the deal, making everything feel fair, transparent, and straightforward. And Alex in finance made the final steps incredibly smooth--no surprises, no stress, just clear and efficient. This was hands down the easiest, most stress-free car buying experience I've ever had. The whole team was professional, honest, and actually enjoyable to work with (which says a lot when it comes to buying a car!). You can tell when you walk into a dealership the integrity of its staff and this place definitely values transparency and integrity! If you're debating where to go--skip the hassle of finding a good dealership and go here. You'll be in great hands

They are very honest and did great work. My wife was in from out of town and had an intermittent…read morestarting problem They took her right in. Diagnosed the problem and fixed it while she waited. All the while showing her the faulty parts and explaining it to her as they fixed it. I appreciate their speed and honesty. Will recommend to everyone I know. Thanks for the help!!

My Honda CRV needed front & rear break pads & rotors. I called many places in Annapolis. Most of…read morethe places didn't have appointments or quoted me for very high prices. When I called in the conversation over the phone very simple. Quick price quote. No hassle about dropping off the car. It was a very easy process. They know what they do & price was very reasonable. All the reviews I saw for this business are for real. We are in a bad economy but ripping others off is not a solution. I am totally happy that I found this place. As they promised service requested was done on time. Please check with this business for your vehicle needs before you check elsewhere. You will not be disappointed. I highly recommend this place for your vehicle needs.