I've now had 2 disappointing experiences with this shop. The first time was with my BMW, where I…read morehad to bring it back multiple times because a warning light kept coming on. After several returns, they finally resolved it. Fast forward several months later, against my better judgment, I decided to bring in my other vehicle, my GMC for 2 issues: 1) replacing a cracked left side mirror, and 2) diagnosing and fixing the check engine light. They had my car for a week, during which I had to rent a vehicle. On September 10th, I got a call that my car was ready. I paid the bill over the phone, dropped off the rental, and my wife drove me to pick up my "repaired" car after hours. To my disappointment, the moment I started the car, the check engine light was still on. I thought maybe the system just needed to reset, so I drove it home, went to gym--but the light never went off. My question is: why return a car to a customer when the main issue hasn't been fixed? Now I'm left wasting more of my time either bringing the car back again or paying another shop to finally address the problem.

Oil change crew is quick and polite. Very easy going process…read more Would recommend for anyone looking for an easy oil change.

After receiving a quote from a dealership, I decided to look elsewhere and my search brought me to…read moreMaryland Muffler (MM). MM's model is to not take appointments and they are FCFS. They also do not do transmission work. MM is a certified suspension specialist location and a 2025 Carfax Top Rated Service Center. My experience was great! Rocco explained his recommendation to me and it was less than what the dealership said was required. The total cost was much more reasonable than what the dealership would have charged.

The folks at Maryland Muffler took my 1969 Plymouth Fury III convertible and restored her to sound…read moreglory! The performance of my car is so much better, the sound is perfect and a really well done, hand crafted job. The exhaust will last me for the rest of my life. Great job, Maryland Muffler. Totally pleased and a great value.

THEY AREN'T HONEST. They do things that aren't on the UP AND UP…read more Replaced bulbs that I didn't ASK them to replace....and then charged me $250 DOLLARS to do something I didn't ask them to do! They overcharged me previously when I had them work on some electrical issue - which by the way I also had to bring back because it wasn't fixed the first time......and I tried to give them another chance but it appears they just want YOUR MONEY....in whatever way they can get it. I am certainly NEVER going to give them my business again. I have a fleet of trucks and was hoping they would be my new GO-TO mechanic - NO way!

I am a retired ASE Master tech. Edelens takes care of both of my cars.Dependable service. Friendly…read moretoo!

Great service, quality assurance, prices are competitive compared to most, nicer shopread more

Staff is rude, labor is overpriced, everyone just thinks they can take advantage of you if you're…read moreyoung or don't know much about car maintenance. Do not go here.

I had work done on two vehicles. First off, the loaner program made the repair costs much more…read morepalatable. They stand by their work and even paid for my tow when a tough repair failed. I don't like to pay for replacement parts from the dealer (which appears to be the rule in this area of Maryland) but in this case it worked to my benefit. As for inspections, I have heard the same story about just about every repair shop. While I appreciate the level of scrutiny, it appears like a one time chance to obtain a lot of work. Coming from a neighboring state , I was naive as far as the costs and the 30 day requirement for findings to be resolved. A lesson learned the hard way. I have found the Walt Eger team to be responsive to my needs and to provide timely informative updates.

I came here 2 years ago, had the best experience.everyone was so polite!…read more this year I came back I had gave them some time so I call them 3 days later to see if I am cover by my warranty to get my car fixed and I didn't catch her name but ask for updates with my car she got really smart and said " what do you want that was very rude! James is at the front desk never called or gave me any updates, my car was there for weeks, He saying that my warranty should have called me but my car IS AT YALL SHOP, y'all have the details but James act like he don't understand things and really don't know how to talk to customers he is very rude ! I couldn't get it fix so I wanted it back to my house, So I TOLD THEM A DAY BEFORE that the tow truck is coming in the morning, I called James and I told him is my car ready and clear for the tow truck to get it and he said YES! So they waste the tow truck money and time because they throw Snow and and it freeze into ice on me car and around it and I had to call another one and I gave them some time told them to call me when I they are done so I can get another tow truck! So I called back James was like we been clear the ice off your car and I told him why u didn't say another, THEN HE JUST START LAUGHING THEN THEY THOUGHT I WOULD NOT KNOW BUT IS A BIG DENT IN THE BACK OF MY CAR THAT THEY DAMAGE! OVERALL BAD EXPERIENCES, JAMES JUST KEEP LAUGHING MAKING ME UNCOMFORTABLE AND I TALK TO THE MANGERS ROB AND HE JUST LAUGHING AND PLAYING AROUND JUST A BUNCH OF UNPROFESSIONAL CHILDISH PEOPLE DIDN'T GET APOLOGY OR ANYTHING! That's bad for business and will lose people, just learn how to be nice and professional everything should not be a joke!

My 2011 Tundra 5.7L iForce was making a loud whirring sound (Anthony at Goss Garage said it was…read moresounding like a jet engine...yeah, it was). I had visions of transmission replacement and my savings being depleted. So I dropped my green monster off on this past Tuesday, and they gave me a nice Honda Accord loaner. They called me yesterday evening to tell me it was merely the fan clutch. Said the part was on order. It must have come in express, because they called around noon today to say it was ready. That fan clutch must have been dragging, because now the truck is way quieter, adn is back to being the beast I love to drive every where. Goss Garage II. Keeping Pat Goss's legacy of fair pricing and honest work, and my vehicles, alive.

My wife and I have taken both of our cars to Goss in Crofton for years. Thousands spent. Always…read moretrusted them. But after our last experience, we'll never be back. Goss quoted me $993 to replace what they claimed was a bad headlight assembly. They listed the part alone at $619. Before approving anything, I asked two very standard, very basic questions: 1. "What is the part number for this $619 headlight assembly?" Melissa told me, "Unfortunately we don't get that until the part arrives." This makes no sense. A shop cannot order a part without knowing the part number first. Big red flag. 2. "How much is the markup on that part?" Melissa said, "Unfortunately I don't have access to that information." Again -- impossible. Every shop sees cost vs retail in their system. It's how parts are priced. Another big red flag. Both responses were evasive and dishonest, and no reputable shop would answer those two questions that way. I took the car to another mechanic (Ron at the Mobil station on 301) for a second opinion. He found the REAL issue was simply a melted connector--extremely common with older cars. He replaced the connector and bulb for $113 and everything works fine now. I saw the owner of Goss respond to another negative review by comparing Goss to a steakhouse and talking about their "warranty." Warranties and steaks have nothing to do with overpricing and refusing to disclose basic information like part numbers and markup -- information every legitimate auto shop can provide instantly. I'm fine with paying steakhouse prices if that's what I ordered, but not if the restaurant can't even tell me what cut of meat they're serving! Bottom line: --Goss tried to sell me a $993 repair that wasn't necessary --Goss refused to disclose part number or markup when directly asked --Another shop fixed the real issue for $113 The upselling is off-putting, but the lack of transparency around parts is inexcusable. We will not be returning, and I'd strongly recommend getting a second opinion before approving any work here.

Fairness and integrity is just another day of the week for these folks. I've been taking my…read morefamily's vehicles here for years. You never have to question the need for the work. If it's not broken, they won't fix it. 5 stars for this crew.

Had a great experience here! Short story: dealer wanted $650 to fix a part which I knew was total…read moreB.S. Stopped by Superior Auto Body when I was in the area, showed the service writer the problem, and she (yes, SHE!) gave me an estimate of $120. Had the work completed the next week (20 minutes)--total charge--$104. If you plan to wait for your vehicle, bring something to do (and eat!). The waiting area isn't much to speak of, but the staff was very friendly.

Synopsis: Fair, honest, trustworthy, and highly-skilled…read more Dets.: This was my second visit to Bowie Auto Clinic, and they didn't disappoint. After hitting an errant piece of metal on the freeway, my car started making the most hideous, concerning noise, so onto Bowie Auto Clinic I went. Sean/Shawn and crew worked diligently to identify the source of the noise, keeping me abreast of their progress over the two days they worked on it. I'm overjoyed to report that they discovered the source and resolved the issue without breaking the bank. If you're looking for a mechanic you can trust--even as a woman--Bowie Auto Clinic is your shop. Thank you, Sean/Shawn and Bowie Auto Clinic!

They were professional, efficient, and responsive. I was able to make a next-day appointment, and…read morethey saw my vehicle right at the scheduled time. Hassle-free, not trying to sell me on services I didn't request. Excellent price

I had a very disappointing experience at this Mr. Tire location. I scheduled my appointment in…read moreperson, and the staff member (Laurie) even checked my tire size with me at that time. I thought everything was noted and confirmed for my 8:00 AM appointment. When I arrived, I waited until 8:20 before being called, only to be told that my tires would now have to be ordered. Laurie seemed to have no record of the conversation or the promotion she herself had mentioned previously. Instead of accountability or a solution, I was met with confusion and dismissiveness--especially frustrating because I had already waited a month to have this appointment. What made the experience even worse was seeing other customers ahead of me receive excellent, attentive service, while I was treated with what felt like incompetence and indifference. Basic professionalism--such as documenting appointments, promotions, and agreed-upon services--was completely missing. I left without getting my car serviced, extremely disappointed and frustrated. This experience was a complete waste of time, and I cannot recommend this location based on the service I received.

condesending misogynistic scammers. lied about information and acted annoyed and frustrated when i…read moreasked for clarifications. i asked for an itemized list of repairs and i was told it wasnt possible but they could give estimates. told me i was at fault for not knowing their company policies despite not being told their company policies. told my i signed a contract when i didnt. then their story changed to say i agreed to pay over the phone. when i asked to listen to the phone convos we had regarding payment i was told it wasnt possible. insunated i was of low intelligence for not knowing their company policies. would not recommend to my worst enemy.