I was referred to Bob's by Geico for damage to my car's rear bumper. I spoke to Bob's on a Monday,…read moredropped my car off on Wednesday and had it back by Thursday. It was quick and easy. I was skeptical about such a quick turnaround but they did a great job on my car and they were professional and friendly. My only complaint was with Enterprise who provided a rental car while my car was being repaired however they should not be a reflection on Bob's. Enterprise gave me a dirty car (including ashes in the interior) with little gas, no windshield fluid and a maintance minder flashing on the dashbaord. Enterprise offerred to clean it before I drove off but I declined since it was a short term rental. There was just a little gas so my first stop was the gas station. And the following morning I tried to clean the windshield and found there was no windshield fluid. I would expect that all fluids be checked prior to renting a vehicle to a customer. And my biggest concern was the "oil change needed" message flashing on the dashboard. I would expect Enterprise to properly maintain their vehicles for safety and maintance. This made me feel unsafe driving the rental vehicle since I wondered how overdue the oil change was and what other maintanence had not been done. The Enterprise representative told me that all maintanence was done and apologized for everything. I'm still not convinced that Enterprise properly maintains their vehicles though.

I've been meaning to give this review for 2 years. Do not come here! Brought my car in after a no…read morefault fender bender. When I came to pick up my car all the dashboard lights were on. Went back in to inform them (why wasn't this checked before pick up?) They did tests and said it was something unrelated to the accident. They kept using the term "unfortunate coincidence" - it ended up being sent to another shop. The part that causing all the alerts was serious - car was undriveable. How on earth could be not related to the accident OR did not happen under their care? I digress. To date this was the worst, most abusive transaction of my life. The customer service was atrocious and it still boils my blood years later when I think of this. Bonus - they didn't alert me my rental car wouldn't be covered past the initial repair (this responsibility is shared by my insurance, them and the rental company - but still no one!) I really should have sued, but life's too short. Please don't come here - save yourself.

Another shout out to JRM. Again needed more work done. Truck just sat for like a year and with that…read morecomes neglect. Needed hoses, Battery, and a few other things. Well JRM did those things and it did not break the bank. So thank Again JRM

I don't post normally, but this is worth noting so others can beware. I live in the area of the…read moreshop so convenience was my main reason to try this location.After a year and a half and over $3K in expenses the last visit was my last. Dropped off for a minor repair on mass air flow code that was part of a previous job completed that cost me $365. They charged me $97 to clean the mass air flow system which I feel should been done previously or covered under warranty. When I went to pick up my vehicle I noticed a puddle under the car on passenger front wheel. So I decided to take pics and let them know the following day. They said they would pick up the car and look it over because the repair should not cause any fluid leaking. I called them to see what the issue was and they said I need a water pump and would cost $700 plus. I couldn't understand how a water pump would go bad from sitting on there lot for 48hrs. I have not had any indications of any issues with the water pump. I decided to find another mechanic and they quoted $250 for the repair. I never got a response from the manager/owner addressing my emails that I sent. Never Again!

I have been going here since I moved to the area @ 15 years ago. They have taken care of all of my…read morecars with great care and professionalism. Ryan and Andrew have always been very nice, honest, to the point and will always tell me if I need something or if I don't need something. Always fair pricing and cheaper than the dealer of course! I love these guys like family!

Superb value and expert troubleshooting! The team will definitely figure out the most elusive…read moresymptoms and recommend the right fix the first time. We recently moved to the area 2 years ago and were drawn here based on their local award winning "best of Pasadena" service reputation. That award is well deserved and we always bring our cars here for service of all kinds. I am a systems engineer by training and these guys "speak my language"! We have two VWs that are 10 years old and thanks to the Chesapeake Car Care team we expect another 10 years from these cars minimum! I have detected a pattern on the handful of one-star ratings here that are artificially driving down their Yelp score--someone with a beef (I am guessing a competitor who is unhappy they keep winning the Best of Pasadena award) asked a few of their friends to post a bunch of hyperbolic 1-star reviews--I notice that for each of these likely fake reviews the person has only ever submitted ONE review to Yelp ever--one guy even claims they forgot to put his oil filter on and it ruined his car--total nonsense. Bottom Line: These guys are awesome!

2006 Honda Accord EX V-6 Manual 106,000+ miles…read more I did some major work under the hood this past summer when i hit the 100,000 mile mark. My car's been making a horrible high pitched whirring sound for the last 3 years (?). While I knew it was the power steering pump was the cause, I just left it since it wasn't too big of a deal, just had to keep filling the power steering fluid a lot but other than that sound, it was fine. One of my best friends used to do all my car work for me before this but since he is no longer around I was at a loss of who to go to. My dad's neighbor (hey, Mr. Foster) recommended Hondamans. Patrick is on top of his customer game, returning calls, keeping you updated on the car status and what kind of additional work your car might need. I never felt pressure to do any of the additional work, if anything, he told me it was all just superficial/cosmetic stuff and wouldn't move forward with it if he was me. I had my car back in less than 3 days and it sounds like new. Air was getting into the pump so it did have to be replaced and now, no more stiff steering wheel, crazy noises, or overflowing fluid. Definitely be back in for future maintenance. Highly recommended!

Brought Acura SUV in for oil, filter, tire rotation. Very nice folks at the counter. Oil change was…read morefast, really fast. Way faster than going to the dealership which is another reason to love it here. As far as cost it couldn't be better. At the dealership you pay for a huge expensive building, here you pay for labor and materials. Way to go!

Big thumbs up for the quality of service at Atlantic Transmission Service. Mainly dealt with Corey,…read morewho was great about explaining what was going on with our vehicle, and then went above and beyond with making sure we got our transmission repaired and working properly for safety and long-term reliability. I really appreciate all the work these folks put in for us. Vehicle worked on was a 2008 Ford E-450, a shuttle bus being converted into our mobile tiny home. These guys rock. Thanks Corey!

Be careful if choosing this mechanic. Read through the other negative reviews for additional…read moreinsight. I was quoted one amount when I picked up my vehicle; no invoice was provided. Later, the mechanic quoted me a higher amount, without an invoice, and couldn't remember what the additional charge was for. Additionally, during a recent service visit at an authorized dealership, I discovered that this mechanic had installed an aftermarket transmission pan on my vehicle without my knowledge, which was not installed properly, leading to transmission fluid seeping and voiding my extended warranty. Questionable and unethical business practices, and I've lost all faith in this mechanic. Again, be very careful!

I really recommend this place recently when there. They were really nice their job was amazing went…read morethere cuz I ha a flat tire and I lost my key lock from My tires . They remove 4 of them replaced the tire it was fast and nice. Hight recommended

Horrible customer service. Clearly was bothering the guy showing up to see if my tire could be…read moreplugged. I was unsure where or even if I had a key to the wheel lock as I have never been asked previously about it and he was just very unhelpful about the whole situation. Will not waste my time here again.

Had a sudden leaking tire up the road in Annapolis on a road trip, and needed to find the nearest…read moreplace to get it patched ASAP. With a European car, I thought this would be a good spot. The team here was amazing. They fit us in quickly, diagnosed the issue (multiple screws), and filled the holes so we could get on our way. Grateful for their quick, effective repair and willingness to help us out right away when they were very busy. We were in and out for like $60. Highly recommend.

I was new to them and they made me feel as if we were old friends. My service was prompt and not…read moreexpensive. I highly recommend Auto International.

This is my second time bringing my car in for repair. Service is always great Don and his team…read morereally know their stuff. I brought my car in the first time for breaks. And this time I brought my car in for an oil change and I had a problem with my car making noise they looked it over but didn't find anything wrong. However they did tell me that I needed tires so I ended up getting my oil change and four tires at a reasonable price better than if I had gone to a Sam's Club or Costco to get tires.They mounted them balanced and did everything they needed to do. I will not be taking my car back to the dealership if I need any work done on my car I will definitely bring it back to Prince Auto . The service was quick they didn't try to upsell me and tell me things are wrong with my car like they do at the dealership to get more money. If you're looking for an honest repairman that's not going to try to get more money from you for car repair and that is reasonable Prince Tire and Auto is your place. Don is the owner and his son works there as well. Give them a chance you won't regret it.

Well unfortunately I have to rate this locally owned establishment a failure…read more I had high hopes for this place. Yesterday I called to inquire about a tire plug/patch as well as an oil change and they were awesome over the telephone. They quoted me a reasonable price, and asked if I could have my vehicle there by 0800, because they can get me in and out fast. In return, due to my work schedule I told the gentleman that I wouldn't be able to make it in until around 0900ish, which he informed me that was fine it just might be a longer wait. They took my name down, and scheduled me. Well, this morning I got off work, and showed up to this place slightly around 0930, walked in, and met with the gentleman at the front desk, checked in, and the gentleman behind the glass in the room, cut my conversation off I was having with the front desk, and told me their booked up now so it will be a while. After being interrupted, I ascertained about the turnaround time, and he told me Monday. Keep in mind, originally it was only going to be a slightly longer wait for being there around 0900, and all I was getting done was a simple tire plug/patch and oil change. So how does one tell me over the phone a slightly longer wait to now a three day turnaround??? Fri-Mon. Needless to say, they didn't want the business, I tried to support a local shop. So I just took my vehicle to GoodYear, and was in and out within an hour. Plus awesome coupons to go with my purchase. Sad, and I wouldn't recommend. Perhaps allowing your front desk staff to do their jobs without you interjecting would've been more understandable.