I want to start off by saying that immediately upon walking in I was greeted very warmly and with a…read moregenuine smile then directed to the boots where I could be helped. The manager Algie was hands down amazing with helping me. He knew what I needed and the first pair of boots were the ones I walked out with. Why can't every experience be this easy? I went to 3 other stores before here with no luck AND nobody helped me at those other stores either. This man needs a raise or at least recognition for his exceptional customer service. Thank you Algie!

Boot experts ! Boot salesfolk know their stuff & have great expertise on how to pick the right…read moresize, neat selection of t shirts also Only thing that could improve the environment is employees that look more enthusiastic to be there ! Still will always be a long time chstomer Update : shout out to Logan and the other guy for good careful service ! New staffing seems great! Best placed to get Romeo's and carhartt work pants !

Purchased my sons tux 6 weeks before prom, and was told it would be ready the week before. The week…read morebefore we went to check in and they told us Thursday, Thursday came, and they said Friday, Friday came and they said Saturday at 11 am, Saturday comes(the day of prom!!) and they say come in at 1 pm, get there at 1 and wait over 2 hours to try on the suit and than they tell us they were not able to get the vest, bow tie, and pocket square we ordered and just gave us some random items that were close in color. I was so frustrated we just took what we could because what could we do with the event happening the same day. This experience was beyond frustrating, the lack of communication beforehand that what we purchased is not what we would receive is disrespectful. Stay away from this place! It is not worth the stress.

100000000000% recommend this shop. They have wonderful communication. They also have a good…read moreselection of sizes that fits anyone and any body type. The price was wonderful for husband and father and party to be fitted right. The suit comes in a week before event and you will do a final fitting to make sure you look good (No matter what you will) Norma and Dave will make sure you are looking as good as ever. Came in with less then a month to get suits after several shops failed us. And she got everyone looking awesome and comfortable will recommend 1000000%

I came in for a haircut upstairs and on the way down couldn't resist taking in the beautiful…read moreclassic car. The owner came over and generously opened its hood and let me sit in it. The natural conversation turned to clothing, and Larry really was great. I had never heard of the Calder Caramel shirts and he spent time to educate me about the best colors for my skin type, the brand, etc. The shirts are not cheap, but neither am I, but still I decided to wait. He was not only accepting of that, but almost encouraging of it. But after leaving I turned around and went back in to buy the shirt. He had just closed the store, but opened the door and let me in to buy the shirt. He repeated if I have any troubles with it then do not hesitate to return it. I love the shirt, the service this store offers, and mostly the genuine and personable nature of these good folks. I will be back for more!

McCauslands at Tacoma mall is definitely a text book example of how "the employee maketh the…read morecompany"... Larry is the best asset of this business with almost 5 decades to his credit at the same location (46yrs to be exact) I've been shopping here for some of the momentous occasions in my life and the outfits, tailoring and quality are impressive. Currently I'm getting a wedding suit made through them (with a Co. in Montreal, CN) and it's been exciting. A must call on Larry !

Kind of wonder why a store like this exists? Crappy merchandise and nothing being sold I would…read moreconsider purchasing.

I'm shocked with the lack of product in the store considering it just opened. Maybe it will take…read moresome time or maybe a lot of stuff sold a week after opening? Staff seems friendly. Product appears generally organized.

This retailer has darn good sales around the end of the month every month and staff are typically…read morehelpful and friendly. Regular priced items are costly but the quality is decent with just about everything they sell. I personally love their jeans.

it's like Christmas, but only better. I have been shopping here for many years, the customer…read moreservice is amazing. The staff is kind the quality and the return on investment has never let me down.

This is my go to store for anything I need. I wish there was another one deeper in Puyallup, but…read morethe drive is definitely worth it! I just got some great deals on some kids Under Armor clothing (: I love getting birthday gifts here for people, because I could spend the same amount of money as I would another store, but here I get so much more for my money. (: check this place out if you already haven't (:

They have good deals, but their new hires are untrained. I got two pairs of socks and tried…read morereturning them and they accidentally charged me a third time for the socks. Told me my refund would take up to a week. I let it slide because it was only 20 something dollars, but I asked where my refund was a month later and they only gave me a third of my refund back. The lady I dealt with didn't do the receipts right and so I had no proof I returned the merchandise. Ridiculous

This is a hit or miss store…read more The service one time can be great the next you can't find an associate to save your soul. The store can look like a tornado went through with clothes piled high in the dressing room. The overall appearance is kinda trashed most of the time. Like no one cares. Not sure I can recommend this Kohl's.

I don't typically shop at Kohl's, usually I'm in there to return Amazon products. This particular…read morevisit made me actually have a look around and it was because of the best customer service I've experienced in a very long time! Sadly it seems that customer service has become non-existent, but not today... When I was making my return of an Amazon product, the young lady assisting me was not only warm and friendly, but she took the time to assist my elderly mother with her return in a way that was kind and generous with her time; assisting my mother with finding the proper return label and while remaining cheerful and friendly. I don't have this lady's name, but a huge shout out to her!

I've had both a really positive experience and one where I felt like I was a bother. One time I…read morewent in there looking for steel toed shoes and an older lady helped me and was so sweet and helpful it was the best customer service I've ever had. I went in today 06/07/25 just to browse and bought something and the checker Gracie, seemed completely bothered by me trying to buy something. I didn't realize me trying to make a purchase which made her have to get off her phone was such an issue. Even the person I was with as we left was wondering why she seemed so bothered. Hopefully she had a better day. Anyways kudos to the older lady who helped me make my shoe purchase, you're a rockstar.

$225 loss. Kinda frustrating but we bought a spendy pair of boots in June and one boot had been so…read morepainfully uncomfortable for my husband that he hasn't worn them. Just looked to sell and the widths were completely mismatched. Ugh. Check to see that your shoes matching at this store!

Love this shop! Tons of unique designs and clothing for everyone in every style. As a plus size…read moreperson, I'm thankful for the size range. I love all of the Tacoma items and can't wait to snag one of those zip up hoodies!

Bought a super cool shirt from them in July as a birthday present for my brother. The size I bought…read morewas a little small on my brother, so I asked these guys if I could possibly exchange it for a bigger size. They said they could do an exchange, but that it would be two weeks before they had the replacement. I said okay. I called two weeks later to check in, was told another 2 weeks. Called again at 4 weeks, was told another 2 weeks. It's been 2 months now. They've stopped answering my calls. Word of advice on customer service: under promise and over deliver. I would've rather been told 2 months ago that you may never stock that shirt again, or that you're unsure when your supplier will come through, or that you don't do exchanges but I can buy another. Being led along with false promises is far more disappointing.

D Haberdashery is one of the shops in the Antique Row neighborhood in Tacoma. I honestly think I…read morehaven't been into many of these shops until our last visit there but also the businesses appear to get replaced relatively quickly if one closes giving some parts a unfamiliar feeling if you don't go there much. D Haberdashery was one shop I am pretty sure I haven't set foot into until recently. There is a great eclectic variety of vintage clothing here and other types of merchandise. Mainly dust collectors really but very intriguing all the same. The real human skull in the display window definitely grabs passersby's attention as you go past on the sidewalk. Not sure if that's for sale since it wasn't something I really wanted despite having a taste towards the macabre. Maybe "too real" I guess. But this shop is definitely worth diving into and checking out. Chances are very good here you may have something you'd want to purchase.

This is a very well-curated vintage collection of a little bit of everything. Once upon a time,…read moreevery antique shop and vintage clothing store was just like this. This is a gem--fair pricing for fair value items. You can find legitimate, affordable vintage pieces without breaking the bank. The owner, Deon is QUITE knowledgeable and will be more than happy to provide you with knowledge. DO pop in.