Girl that worked there with a nose ring was awfully rude and not helpful at all. I love the brand…read morebut the brick and mortar isn't worth it if that is the brand ambassador there. I would implore everyone to stick to online or Vuroi gives them a run for their money as well. Tried to exchange 3 pair of shorts just bought for larger size and would not even hear me out before saying no. As expensive as the shorts are and the amount of mark up on them, thats harsh.

Recently visited with my DD who was in from out of town. She is starting a new job and needed a few…read morework essentials like skirts, pants, blouses. She had great success in her search! We were impressed with the quality of items, the prices and the variety of colors and sizes. We also found the Attendant who was manning the changing rooms area to be very professional and helpful when we were looking for alternate sizes. I have to say I was very impressed with Nordstrom Rack and will definitely be adding it to my list of places to shop in Jacksonville.

Value of this store is great. Basically paying half the retail price of Nordstrom's. I do have to…read moresay I only looked in the foot ware section. Great selection of shoes and sneakers. Bought me a pair of Perry Ellis shoes normally $125 but got it at a steal for $50. Store is well organized and the service was excellent. Staff constantly asked if there was anything they could do for us and at check out they thanked us for our business. Conveniently located In town center over by seasons 52 which was a nice walk. Hope to be back soon to see what other great deals they have.

This store should be closed due to the most uncaring lack of customer care concerns I have ever…read moreseen in a retail environment. The seasoned white lady was as unprofessional and just walked away from us as if she were careless. I have spent a lot of money with Brooks Brothers in the past, but will not return to this careless shop. At least a younger guy tried to help at that point.

The service was absolutely top notch. When I spend money on good clothes I expect to be treated…read morewell. Nathan Edwards was my point man and he knew the Brooks Brothers brand cold. Well trained young guy who was a consummate professional that worked tirelessly to make sure things were right. He was spot on in his recommendations and I left there with the perfect suit. Hat tip to Nathan. His bosses need to know that he's a winner. The world needs more young men like him!

Needed a few travel size things for my trip to Jacksonville for a weekend. All the things were…read morefound. Also, Goodrs at Target? Love that. 11.04.2026

It is so expensive and the staff is rude and disrespectful and ridiculous! They need cheaper prices…read moreand coupons!

Bought presents and toys for an upcoming Birthday celebration and there is a variety of selections…read moreto choose from here at 5 Below. The prices and value of the items are just alright I think. There are even some sale items that are displayed at the back. The service checkout kiosk was easy to use while I paid for the items purchased.

Great location, just don't go at night ‍ because it does get a little ... crazy…read more Mornings are best! Nice clean store

I came to this Old Navy looking for something I saw on sale online. When I walked in, I saw the…read moredress I had my eye on, so I took it back to the dressing room. When I tried it on, it fit like a glove, which was exciting. It's always a 50/50 shot whether something fits me correctly. Luckily it looked just as good on the hanger as it did on me. I also got a collared shirt for my spouse, which was on sale online. When I headed to the cashier, I put my items on the counter the shirt and the dress rang up higher. I asked the cashier if they price match and he said that they do. So he matched the prices online, and also let me keep the hangers. It was a good experience!

Racial profiled at the Town Center. I haven't been in for years and saw a T-shirt I wanted went…read moreinto see if they had it. I was a bit in awe because it had been nearly 20 years since I been in an Old Navy. I put my meta glasses on my head. I noticed all the extra attention I received from staff but I didn't care. I'm a black woman in a predominantly white and Indian area. Finally I guess the manager said can I help you and I told him what I was looking for. He said there are tshirts over there and pointed but mentioned if you saw it online they can order it for me at the register. I went looked, found the shirt and purchased. when I got to the car and looked at my recording I noticed the staff pointing at me and positioning themselves to keep an eye on me. I'm returning the shirt and will never go in an old navy again. Epic shirt but I'll pay triple before I spend a penny in ON

Nice lots of shops, restaurants. Coffee. Plenty of seating, a small playground for the kids. Good…read moreexercise with all the walking we enjoyed ourselves. We'll be back

I think americans and our economy are doing pretty good this year after seeing all the busy people…read morebuying all the high end stuff at the St john's town center this 2025 christmas. I am really happy to see it as the last couple of years, wasn't so busy. Enjoying all the upgrades to the stores.The new looks and parking was pretty easy even though it was it was packed. Really enjoy this mega shopping area. Its good for Duval. They have a great collection of stores and eateries for everyones likes and needs.