Purchased an On Cloud 6 and finally got the right size and it is so comfortable and light, as I…read moreenjoy more walking outdoors. The price and value is very good, considering REI only has high-value items in their stores nationwide. 5 star service from Ally at the front desk as she was quite helpful. The staff here is always knowledgeable and willing to assist anytime.

Good selection but the worst sales assistance I've ever experienced. Talked to 3 different sales…read morestaff who knew exactly zero about what they were selling. Purpose of my visit was to try out a particular garmin watch. They had the watch, but finding someone to show it to me was a comedy of errors. Eventually I found the old man who was in charge of that store section. He knew less than nothing about the watches...that's not fair... he knew they were made by garmin, but that was about it. Been to REIs all over this country, never met with such incompetence. I'm guessing that it has something to do with the fact that the pay is crappy and no real outdoor enthusiasts would stay in Jacksonville. The really sad part is that this store put a wonderful local outdoor shop out of business. RIP black creek outfitters

Big store, but the layout is a bit chaotic. It felt like we were walking around in circles without…read moreany method to the madness. Also, the racks were so close to another which made it hard look properly. 11.04.2026

I haven't been here in awhile but my fiancé wanted to get some new shoes for work so I tagged…read morealong. I'm surprised that this place is rated so low, our visit was fine. We stayed downstairs over my the shoes. They had alot of the Adidases and Nikes out and they look really nice, but alot of the other brands were kept in their warehouse and you must use the kiosk to request them to be brought out to try on. Once he did that I thought it would take awhile for them to go get them and hand them over, but it was maybe 5 mins or so and they were very polite about it. He tried two pair on and chose the pair that closely matched his uniform. He gave the other pair back and we took the other to the cashier, nothing to note about purchasing them, just fast and polite. Seems fine to me.

Shoutout to our local community heroes for making it so much fun to stay active! I have so many…read moregreat activities that we like to stock up on goodies to safe and well equipped. Hunting, target shooting, camping, going to the gym, going to the beach, and enjoying nature. The clothing is always so much fun to find the perfect look, feel, and function. Great prices from the store brands and also the name brands. I love the shoes and accessories too. I was able to modify my gym shoes with elastic shoe laces to be easier to slip on and off with ease. Healthcare items like lip balm, sunscreen, etc. They even have great snacks, drinks, and even bagged coffee! The staff is friendly, knowledgeable, and easy to approach. Great fun and great deals!

We had a product delivered to our house. The packaging was very damaged and the product itself was…read moredamaged when we brought it to the store to return it. We still had to pay the $30 shipping charge for a damaged product, which we returned! I give them a zero for customer service but because I must give a star to post this I'm doing that.

Shoutout to our local community heroes! This is a treasure trove full of quality tools and…read moreresources. I love how friendly and welcoming the staff is. I had a lot of fun looking around at my own pace and seeing all the goodies. The archery range here is incredible! I like the different targets available. The area is well lit and I think we will have fun target practicing with our bows. There are pictures on the wall of several famous athletes who have been here, so that is a great endorsement. I like the different hobbies represented here for example: fishing, hunting, personal safety, firearms, and archery. We picked out some great items here and really enjoyed looking around. The staff was personable, knowledgeable, and friendly. I appreciate these heroes!!

Dalton helped my 14 year old and my 11 year old find the bow they needed! Great customer service!…read moreDalton helped find the best fit and it wasn't the most expensive. They cared about the best fit for the shooter not a price tag. Dalton took the time to explain every step of the process to my children and make my children and myself feel welcome.

READ THIS IF YOU'RE WANTING TO GET YOUR REEL SPOOLED! Fantastic staff. Decent selection. Convenient…read morelocations. Came here to get my reel spooled since they're kind enough to do it for free IF they aren't busy with other customers whereas lots of their competitors (like Strike Zone spoil your rod up for freaking 12 cents/yard. Multiply that by your reels capacity. West Marine does a great job of it too. I've been in here a bunch of times and the staff is always very helpful and knowledgeable. But this time, I had Quinn help me out with spooling my rod. He's not like the other helpful employees.. He's above and beyond that. Very personable, helpful, fun to chat and swap fish "battle" stories with. Only dealt with him for about 5 minutes but he's an awesome dude and is a great addition to the fishing community. My reel looks fantastic btw! Quinn if you see this- thanks again man! TL;DR - these guys at West Marine skillfully spool up your line and rod for FREE if they aren't busy with other customers.. unlike their competitors, some of which charge 12 cents per yard- multiply that by a few hundred yards or whatever your rods capacity is.. they are incredibly helpful and knowledgeable as well. Ps- ask for Quinn to help you out with your fishing needs. He's a chill and knowledgeable guy.

West Marine and I go way back, as I have been an avid watercraft junkie for most of my life. This…read morelocation is conveniently located at Town Center and is a spacious store. I admittedly haven't needed anything for myself in years, however my kids have a boat and I popped into this store for Christmas gifts and a gift card. Naturally I had to walk around to see if anything caught my eye! You can't go into a store and not browse. The store is clean and has great displays featuring the latest and greatest for all of your watersports needs. I ran back to the boating section to pick up some outlets for the kids boat and grabbed a gift card so they could shop on their own. Checkout was a breeze and the young man efficient and friendly. Now that I will be using my kayaks again- I will be in for accessories!

First visit to Academy Sports + Outdoors and MY was I impressed!! It's large and packed with items…read moreand accessories for just about every sport we know of, including many items for kids! Though I didn't get a chance to look at nearly everything in the store, I think the prices were pretty fair and reasonable over all from what I did see. They have an abundance of men's and women's sports clothing selections from all the famous name brands (Nike, adidas, UA, and so much more)! I was impressed with their camping and fishing area, along with the shooting and archery section. On the other end from this section, Academy sports offers a large area of personal fitness machines, bikes, and other gear and accessories to help people keep in shape. The store itself is well managed, clean and impressively organized for a facility so large that offers so much! I got what I needed on this day. The service provided to me was pretty stellar overall. Undoubtably I'll be back! Hobbies help keep the sports store machine running! And with the decent (and sometimes excellent) prices on various sports items, it's pretty clear why Academy Sports is so popular in JAX! Take a visit here! And if you need a YETI mug, this is the place to get the best ones! After all, nothing beats having our favorite coffee from the best coffee mug company in the business! I know I'll be adding to my collection! LOL Recommend: HIGH!

In for some Pickleball shoes. Good location, lots of parking and nice parking lot- clean…read more Large store, help provided in showing me PB shoes - not many options or stock. So ended up leaving -

I had an amazing experience! The customer service was outstanding from start to finish. Everyone…read morewas friendly, welcoming, and genuinely cared about making sure I had a great experience. They were professional, attentive, and happy to answer any questions I had. The quality of the service exceeded my expectations, and everything was handled quickly and efficiently. It's clear they take pride in what they do and truly value their customers. I would highly recommend them to anyone and will definitely be coming back!

Have been in this place (and have spent a lot of money) nine to ten times. Each time, it is clear…read morethat unless you are perceived as a fishing expert, these guys have no interest in the customer. I've experienced this myself and have witnessed how they treat others. Great inventory but the lack of professionalism, basic friendliness, and customer interest has caused this guy (who is a fisherman with money to spend) to go elsewhere.

Arriving well after they closed and departing before they opened, I spent the night in the Bass Pro…read moreparking lot in my Sprinter van. I wasn't the only one here - a camper trailer, another Sprinter and a Class A were also here. It's way in the back of the shopping center so it was quiet despite being next to the Interstate. Hooray for Bass Pro and their support of RVers. While I didn't shop at the store today, it's this sort of thing that puts Bass Pro at the top of my list for camping gear or stuff I need for the RV. Two Gainesville PD were here chatting when I arrived. I have no idea if they patrol regularly. [Review 19894 overall - 1696 in Florida - 867 of 2023.]

Order active target 2 online said it was in stock at store only reason I ordered it 1 day go by…read moredoesn't say ready for pick up called store they never answered called corporate they said could not have on out of store had to wait 7 to 10 business days to get from warehouse in MO must be coming horse back so I canceled the order told it would be 14 days till I see money back in my account shame on Johnny morris don't worry Amazon will be happy to take my money at least the have real customer service