Recently visited with my DD who was in from out of town. She is starting a new job and needed a few…read morework essentials like skirts, pants, blouses. She had great success in her search! We were impressed with the quality of items, the prices and the variety of colors and sizes. We also found the Attendant who was manning the changing rooms area to be very professional and helpful when we were looking for alternate sizes. I have to say I was very impressed with Nordstrom Rack and will definitely be adding it to my list of places to shop in Jacksonville.

Horrible experience. Customer service HORRIBLE. Both the manager Joshua and Karen are the worse…read moremanagers. I went in her to purchase items and again the register had a glitch. The cashier Monique the worse attitude telling me to call my bank because the purchase wasn't going through. Like how dare her! As if I will be shopping without the Funds. This past July I made another Purchase and the system had a glitch. Can you believe I was charged 75.00 but never received my merchandise? I kept going back into the store to show the transaction was processed and posted and I still didn't get my items the manager Joshua uttered something in Spanish as I go I didn't understand. Super unprofessional as well as the manager Karen another rude lady. She promised to keep my items that were ALREADY PAID FOR IN HER OFFICE AND THEY STILL HAD THE AUDACITY TO PUT ALL THE ITEMS THAT DID NOT BELLNG TO THEM BACK ON THE FLOOR FOR SALE. Those managers do not care. I was treated like trash. All they had to do was reboot the stupid register but of course why would Karen know how to use the register as a store manager?

Was excited to finally visit the anticipated location on opening day. Long story short my personal…read moreclothes were taken and ended up paying more than advertised... ruined my first shopping experience here. :( (Read more below) Went in on opening day and tried on some clothes. There are no mirrors in personal changing room only in common area. So I stepped out to see the fit of a dress I tried on, came back and my personal clothes along with store pieces were collected without me knowing. I asked around and the employees returned them to me including a shirt that was the wrong size from what I originally picked out. (Which was the only item I ended up wanting to buy). Since it was the wrong size they offered to have the right size delivered to me but not informing me of the additional shipping costs. In the end having my clothes taken and paying more than what I originally planned ruined my first experience shopping here.

My mom and I tend to shop here a lot and we love the girlies , they are very kind and very helpful…read more. I recently just came in and told one of the ladies I was getting eloped and she was so excited and cheered me up trying to help me find a simple but cute dress , although they were very pricey and I didn't buy anything it was a good experience overall because the ladies were so excited to help me out and they really hype you up when you try things on :)

Love the new store, it has been a while since I have been to this location. Only suggestion is…read morefinding a better way to arrange the space near check out. During busy times, we went on a Saturday, it was a little difficult to get around those in line and those shopping. 21.12.2025

I have shopped at Altar'd State before and had prior issues with the quality of their clothes,…read morewhich their team did resolve quickly by providing a refund since my issue at the time was a large hole in a dress that was sold to me at full price. Unfortunately I went back last October to get a skirt to wear to an event and now, not even a year later, after only wearing this skirt a handful of times, the zipper has come off of the skirt making it unwearable. I have returned to being extremely disappointed in their lack of quality clothing considering the prices they are charging. I do understand this brand is considered fast fashion so I should not expect amazing longevity, but if their clothes will not hold up for even a year of inconsistent wear, they should lower their prices to fit the lack of quality.

STORE IS CLOSED. OUT OF BUSINESS!…read moreI drove down to St. John's Town Center and found the store shut down.

Months ago I was a regular shopper of this store, so much so that the recognized me when I came in…read moreand knew my name. Signed up for the emails, worth it for the coupons that come. Also got the credit card, able to get the benefits of the card and then turn around and pay off the balance in store. Working on building good credit :) Love this place. Can set personal shopping appointments too, which I love!

I LOVE this store! They are boutique style/size but have many cute and edgy styles. Their prices…read moreare not too expensive-great value for the money! Check it out.

Wow! Attentive staff, cute clothes, affordable shoes and they offered me a beverage! Shopping has…read morenot seen such personalization in a long time. I've shopped her for my teen and myself! The Manager, Ashton, and associate Hannah helped us discover some great new finds!

Urban Outfitters is a great fit for the Town Center Mall. It think it's pretty cool with the…read moremajestic entrance that towers above you when you walk in. It nicely stands out as a place you WANT to visit. I've been here a few times. Didn't purchase anything on this day since the men's section is so limited. But I hope to go pick up that awesome John Denver t-shirt that's seen in the display window in one of my photos! But I do like what they have to offer men. The shirts and jeans they offer are truly set for solid street wear. I may adjust from some of my 511 wear and pick up some of these! But in reality, Urban Outfitters is really more focused on appealing to females, with a very large selection for them. I'd say about nearly three quarters of the store is devoted to them. My dearest likes to check things out here on occasion and found something she liked a few months back. Overall, there are jeans, dresses, various accessories of all kinds, belts, hats, all waiting for customers to purchase. I've experienced chatting with the crew who run the shop on occasion and they're generally enthusiastic and willing to assist and see that you get a good deal if one's available. I think the value of the clothing, accessories -- all that Urban Outfitters offers falls into similar value in quality of pricing as many other shops of its kind at Town Center. It seems to fall into a $50-$150 range, and for a mall and with the pretty high quality and appearance of the the street clothing that's offered here, I'd say that's pretty fair overall. Stop by when you visit Town Center! Recommend - MED-HIGH

We were greeting buy three people within 90 seconds of entering. Please do not take that as a bad…read morething. It was just a shock which threw me a little while I was taking in the store. It had me not remembering what I came into the store looking for. Anyway... Good place for cute things for myself and box swaps with friends. 21.12.2025

Came to do some shopping in the wonderful outdoor St. John's Town Center!…read more Please keep in mind this is not good for rainy weather because you do walk outside and then have to go into the stores. They have stores from all categories such as Nordstrom, Anthropology, Dick's Sporting Goods, and more! The stores are a bit more on the expensive side because it's not an outlet but it is very nice. Highly recommend to anyone!

I think americans and our economy are doing pretty good this year after seeing all the busy people…read morebuying all the high end stuff at the St john's town center this 2025 christmas. I am really happy to see it as the last couple of years, wasn't so busy. Enjoying all the upgrades to the stores.The new looks and parking was pretty easy even though it was it was packed. Really enjoy this mega shopping area. Its good for Duval. They have a great collection of stores and eateries for everyones likes and needs.

Here in JAX there are two totally awesome hard core rugged apparel stores with clothing that lasts…read moreand looks great as well! One is Duluth Trading Company and the other is 5.11 Tactical. I've been wearing clothing from both over the last 4-5 years in shirts and trousers and just find them to be the best for my daily casual wear. 5.11 Tactical offers great looking clothing that fits the needs of law enforcement, first responders, and perhaps in some cases, military personnel. I find their pants and shirts comfortable, with stretch material that gives breathing room as you wear them. I especially like the various types of trousers they offer as they have multiple pocket sets (in some cases even pockets within pockets) because it gives me the space to put some small camera gear when I'm out on YouTube video shoots or doing photography for myself or my channel. Now, you won't find suits for church here but I will say their pants and shirts are certainly good enough to wear when you attend church! It's my type of wear weekly. As for value, note that 5.11 is a specialty store, which means you will pay oftentimes above what you may expect. This shop does not offer military discounts, BUT I will say that you can find great deals when they have clearance sales. I left with a bundle during my visit. Also, if you are military, you can get 5.11 Tactical apparel at the Navy Exchanges at 20 percent off or on special occasions at 40 percent off. That is to say, there are still good ways to get deals on 5.11 clothing - it's how I purchase all of mine. In addition to shirts, trousers, and shorts, you can find excellent boots and reinforced shoes designed for law enforcement and first responders here. I'd like to get a pair for trail walking - I may do that soon! The service from the employees here on this day was excellent! They took time to answer all my questions and really believe in the product they sell. So stop by 5.11 Tactical and see what you think! Hard to believe if you can't find something you like here! Recommend: VERY HIGH (even though a little pricey, but still very much worth it!)

Are you open on Sunday? I have a recumbent that needs work want drop it off. Complete task to…read moredisassemble for powder coating will leave parts with you and return for re-Assembly at your cost whatever I know this painful!

This is the second time I've come here looking for a dress for a wedding or a formal event and they…read morehave very limited styles with very limited sizes in the store. I was also looking for a suit for my husband and we wanted a navy blue also very limited I feel that if you are a size 4 , 6 or 8 you'll most likely find something that you want, but most dresses only had two or three sizes. It was extremely bizarre. They also don't have Ferragamo shoes for men, which is something that other Nordstrom's have I didn't see the Store staying in business very long

Really kind staff - loving the holiday decorations this time of year! Did some Christmas shopping…read moreand pleasantly surprised by the nice gift boxes so that my presents can directly from shopping tote to under the tree - stress free! We also noticed on our visit that they have an embroidery machine downstairs near the escalator which we plan to return to have our Jellycat embroidered

I flew into Jacksonville to give a keynote speech at the Veteran's Association. I forgot my suit!…read more I was freaking out and found my way to WHBM. I called ahead of time because it was close to closing time. Anne, the assistant manager, answered. I told her my issue and size and asked if she could pull outfits in my size and put them in a dressing room since it was so close to closing time. When I got there, she had an amazing selection of my sizes waiting for me. I got the PERFECT outfit and got so many compliments on it. Carol Anne also help! They were both amazing! It was the most pleasant shopping experience that I have ever had (and I shop A LOT)! I cannot thank them enough. If you need help pulling an outfit together, these ladies will hook you up! Thank you ladies!!!!

I love to window shop here. They have beautiful clothes for most occasions. I am so glad they are…read morein Jax! My girlfriend, Debbie introduced me to this place sometime ago and I failed to write a review. This type of clothing is top notch, very stylish and classy.