I was so happy with my stylist and the up do she gave me Wonderful place and I am from out of town too. Highly recommend if you live in the area or if you are visiting our beautiful capital read more

I've been to the salon a few times when my regular hairdresser isn't available and I'm up at the mall running errands. Every time, I feel like I leave feeling worse about my appearance. The hairdressers are very critical, trying to give me weight loss tips or complaining about my hair texture/color. The worst experience was when I asked for some subtle highlights, the hairdresser insisted that I needed BLONDE highlights on my dark hair, and then he bleached my hair into bright pink. He got really defensive and accused me of lying about my hair color history (I've had the same warm brown color for about ten years with the occasional highlight, which I was totally upfront about), and spent the next two hours drying to tone it into something more manageable. The pink in my hair was still so bad that I got reprimanded at work for having an unnatural hair color and had to use a box dye to fix it fast. Box dye may be unhealthy for hair, but at least it was more efficient than the hairdressers at Bubbles. That's the last time I choose convenience over my own comfort and confidence! read more

I had a horrible experience with Thuy Trang. She completely butchered my hair. I asked for long layers with side bangs, shoulder length. Nothing complicated. I even showed her a couple of pictures and explained in detail what I wanted. Not giving me the cut or style I wanted is one thing, I can live with that as long as the cut is clean, professional, even etc. But how is it even possible for a so-called "professional" to cut hair this bad?! My hair literally looks like a 5-year old cut it. Chopped, butchered, uneven, disconnected pieces of hair... my bangs are half an inch ABOVE MY EYEBROWS. Are you kidding me?! Trang doesn't have even the basic skills or understanding of haircutting. Now I am desperately trying to find a stylist to fix as much as it's possible, but I'm looking at many many months of growing my hair to be able to fix this mess. read more

First time in but not the last. Robin was delightful and very skilled. She listened carefully to my ideas and wishes and also offered very constructive advice. Even as her last client in a long day, she took her time and was thoughtful in her work. And my hair looks great! read more

Scheduled an appointment online for the first available stylist. Was quoted a price of $45. Drove the 20 minutes down to the Bubbles at Pentagon City in Arlington, VA. Paid to park. Got to the salon early. Was told I would be meeting with Michael Dang. Got in the chair and we talked about styles. He quoted me a price of $65 and hour. I told him that my online booking, for the first available stylist, had quoted $38 or $45 and it seemed unfair for him to add $20. Asked to speak to a manager and was told they had gone home. Asked to speak to an assistant manager and waited while she completed a phone call at the front desk. Explained the incident. She said, "we don't offer hair cuts at $38 or $45." I told her that my online appointment had provided the quote. Michael came back up to add that he charges $65. Decided not to argue and to leave. I've been going to Bubbles for over 20 years (in Maryland) and have never had these types of issues. Disappointed by the service I received. read more

All around great experience but mostly so happy to find someone who delivers great color every time! I came to get a color gone wrong fixed thinking it would take a few visits to get it close to what I was originally hoping for. Thankfully Sandy was there and almost like magic gave me what I had been dreaming of. For color go to Sandy! read more

I've seen Michael several times for a cut and color. He always does a great job and is ready on time for service. My hair gets a sticky residue from very hard water but he knows his products well enough to leave my hair feeling great. Color looks good and lasts well. read more

Monica is Queen Bae! She's the master of making my blonde platinum and the master of keeping my fuschia vibrant. She is always up for something fun! Totally worth the drive from SoMD. read more

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This is NOT about Edgar, he's GREAT and I still highly recommend him! I was in a pinch and needed a hair cut on Sunday, so I went in and went to whomever they had available. It was Diane. Fine I thought...Edgar was so great so I figured the stylists here must be decent. NOT SO. She COMPLETELY IGNORED ME. I said PLEASE keep the length, I want a trim. I spent the better part of the last three years getting my hair to where it was. She asked me if I wanted the bangs done and I said "sure." Meaning a TRIM! Also, I wanted something EASY. Not something I have to blow dry every darn day. Well, I wear glasses and my vision sucks without them. So she was chatting and chatting and chatting and only using razors to cut my hair, and then I was kind of thinking, "gee that seems like a lot of cutting for a trim, and did she hear the three times I said my ENDS need help, so just a trim and keep the length?" But I figured these people are in customer service so she's not going to ignore me...and let her trim. SHE LOPPED OFF THREE INCHES OF MY HAIR!! It doesn't even hit my shoulders anymore and it's a FOURTH GRADER'S hair cut! No style, no shape...I look like a geeky child! And I have a wave to my hair that looks ridiculous with this length unless I blow dry it, so now I HAVE to blow dry it every time I wash it. I have a one year old at home...I don't have TIME to sit around under a blow dryer. Plus??? I cannot go back to get it "fixed," because she took so darn much off that I don't want any more cut off!!!! Then it would be a legitimate SHORT hair cut. SO DO NOT just go to ANYONE there....Especially not Diane, she will not listen to what you want and just do whatever she wants to you. It's going to take me six months to get it back to where it was. I'm really, REALLY upset and disappointed. Thankfully, I can MOSTLY get it into a pony tail, which is where it's going to be with a baseball cap until it doesn't look like a kid's bowl cut done by their mom. I spent $43 ($35 and a $7 tip) on a crappy hair cut that I could have gotten at the Hair Cuttery for $18. I am NOT HAPPY. read more

*************NAT IS THE MOST AMAZING STYLIST!!!***************** WHILE WAITING TO GET MY HAIRCUT I WATCHED NAT CUT AND STYLE A GIRL/WOMAN'S HAIR AND HE IS AMAZING! Her hair had the most stylishly layered look and was long and flowing but seemed to bounce on it's own, sort of like Kim Kardashian's hair only blond. Nat is the KING of long hair and the KING of blond hair too I guess! Turns out he had highlighted this blond's hair and it looked like a baby's hair glistening through the sunlight, none of those bleached out blobs at the roots like you always see. Just really beautiful and natural looking with lots of life and body! When I asked him he said he just looks at children's hair and copies that because it looks so natural, lighter on the outside darker underneath. NAT IS A GENIUS!! I WANTED TO SHAVE MY HEAD AND START OVER BUT HE DID SUCH A GREAT JOB ON ME THAT I WAS GETTING COMPLIMENTS BEFORE I GOT TO THE PARKING LOT! You know I am not crazy about the salon but this guy ROCKS! read more

BUBBLES Salons - Nat, Hair Stylist/Wizard! - Hair Stylists Near Me - Arlington, Virginia

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NEW LOCATION as of August. This Bubbles is open, but they've moved across the street next to the California Pizza Kitchen. Same stylists and managers, new location. The mall Bubbles location is closed and will not reopen. I've been going here for years, would recommend! Smith is my go-to stylist! read more

I came in from out of town, so I didn't know any of the stylists, Michael was assigned to me. I hadn't had my hair done in over six months because my hairdresser moved without telling me! He did an incredible fix on my hair, and it turned out absolutely beautiful. I will absolutely travel from Texas to DC every three months just to have him do my hair again! Very knowledgeable, great attention to detail. read more

Have gone to Bubbles since I moved here in January. My first cut was with some lady that didn't listen to what I wanted and hurried through my cut at the end cuz she had another appointment booked waiting on her. Not a great first impression. My hair turned out average nothing special. I decided to go back in hopes I could find someone else and made sure I didn't get the same lady again. I walked in and made an appointment with Jacquelyn. She listened to everything I explained and she took all the time needed. She even took the time to blow it and cut some more so that it laid just right. I have thick blond hair and always get an A line bob. It's super cute when done just right and not so cute if not. Jackie did it exactly right. I have been to her three times now and swear I love it more every time! She's gunna go far with her awesome talent :-) read more

BUBBLES Salons - Thanks Jackie for the cute cut and side bangs ur my favorite! - Hair Stylists Near Me - Arlington, Virginia

Best haircut and color I've ever had. Robin is AMAZING. She is incredibly skilled and professional. The salon is clean, friendly, and always runs on time. Totally recommend them. read more

My husband took our daughter for her first haircut to Bubbles at Pentagon City mall. He clearly told the stylist that we wished to keep her first lock of hair as a memory. The hairstylist Karen did not listen, cut our daughters hair, let it fall to the floor where it was instantly vacuumed up by another staff member. This is obviously not a salon that listens to customers. read more

Most horrific salon experience of my life. I had an appointment for balayage/cut/style at 5:30pm. At 10:30pm, the receptionist forced me to pay for my $300 service despite it being incomplete, because she wanted to go home (understandable because I did too, but perhaps ethically questionable). My stylist promised she could fix the issue in 20 minutes. An hour and a half later at midnight, I asked for her to stop what she was doing so I could go home. At that point, she still needed to let the toner take, fix the cut, and style. I left the salon at midnight with unbrushed, wet, damaged hair. The cut looks like a toddler took scissors to it, the color is orange, and I have bleach spots on the top of my head. I attempted to contact the manager today, but reception told me he is "in office" and could not provide me a contact number. They said I could call back on Thursday, but I would really appreciate a refund sooner so I can get my hair fixed somewhere else. It's embarrassing. I loved my hair when I sat down in the chair and now it will take years to undo the damage 7 hours of color treatment did. read more

BUBBLES Salons - Incomplete balayage/cut/style after 7 hours in the chair. - Hair Stylists Near Me - Arlington, Virginia

I went twice there on my time and every time they don't want to work .. the cashier lady asks them and no one accepts to give haircuts for me and for my friends.. by the way we are not ugly lol read more

I love Bubbles in Pentagon City! Ofelia always gives the best haircut. She's also great to talk to. And the price is great. I'll never go anywhere else. Steven, Washington, FC read more

It's been a month or two since my last haircut, but I wanted to take a second and rave about this Bubbles location, and especially about the too cool dude who cuts my hair, Tri. I've been going to this Bubbles since I went to College in D.C. as it was always an excuse to go to Pentagon City and get away from D.C. for a few hours. It's always been a well run, pleasant experience that I have felt comfortable making my go to trim my werewolf like visage every few months or so (though I'm trying to do better!) But a place is only as good as it's staff, and I wanted to take a second and give Tri a shoutout. I have had a lot of hairstylists at Bubbles and elsewhere, and he is among the few I've made the effort to book specifically. I normally go when I have the time or my hair is beginning to cover my face, but Tri makes it worth giving a little more effort. The several times he's cut my hair, the style has held for well over a month. I'm very pleased every time with the cut, and expect that to continue to be so. More than that though, he's just a nice guy, always with a smile. He's friendly, listens to what I have to say when I blather on, and just generally makes my experience an enjoyable one. And did I mention he's fast and perfect in nailing details? Well, he is. There are plenty of options for cutting one's hair done in the DMV. Not to mention plenty of Bubbles locations to pick from to boot. Tri and the Pentagon City Bubbles makes the choice easy for me. Can't recommend these folks enough! read more

I just came into town for the day for business and had some time before my meeting and stopped in for a trim and to have my hair styled. I feel badly that I didn't catch the name of the stylist that took care of me today, but he did an amazing job!! I really wish that he was down in Florida so that I could go to him all the time for my hair! He recommended products that could help me on my hair journey and did a great cut and style for me. He was a veteran, as well, so we talked about our Navy careers... so that was a lot of fun too!! Thanks so much!! read more

I have been to this salon multiple times when in a bind and never had a good experience. When I left my hair looked nothing like what I had asked for and was charged high end salon prices. I have no problem paying a lot for great hair, but that is not what I received. No one could even tell I had my hair highlighted and while my hair looks cute curled it is full on butchered when straight. I was horrified one morning when I straightened it and realized how bad it was and had no time to fix it before leaving for work. I allowed my need for instant gratification to get to me and decided to go to the first salon that would take me. From now on I will be doing my research first. read more

BUBBLES Salons - Hair Stylists Near Me - Arlington, Virginia

First off, I'll start by saying that I am giving three stars as an average of two experiences. One that deserves one star AT BEST, and then the correction of that experience, which I'd give 5 stars. Buckle up, team; it's quite the saga. ONE STAR: I made an appointment at Bubbles because I was in the area to get my phone repaired. They were able to fit me in that same day, and everyone was friendly and polite. Several months back, I had received some highlights that were growing out a little awkwardly, and were a little too "warm" in tone for my liking. When I met with Karen, the stylist, I explained that I had wanted a cool blonde balayage. I wanted something subtle so that I could grow out my blonde with minimal touch up, and transition back into my natural dark blonde more smoothly. I have no idea WHAT Karen was doing when I explained this and showed her a specific picture, because she clearly was not listening to me. After a 6 hour ordeal, whereby another stylist attempted to step in and fix the damage that Karen did to my hair, I left the salon at 11 PM in tears. She had dyed my light-brown roots a VERY strange and warm reddish-brown (????), and the rest of my hair was a bright golden blonde with grey-ish chunks at the very ends. It vaguely resembled if Elsa from Frozen did the ice bucket challenge with barbecue sauce. I looked truly unwell. Not one aspect of this was what I asked for, and 6 hours of dye (that other stylists later remarked was left in way too long) left the ends of my hair brittle and hard. I've had haircuts and colors that I didn't love, but I have NEVER been this embarrassed to show my face in public. I was devastated, especially when they quoted me the original price of $200 at the end of this madness (Update: this was eventually refunded). After calling and complaining to the assistant owner the next day, they begrudgingly agreed to let me come in for a repair that day. I honestly couldn't wait three days, which is when they initially told me to come back. FIVE STAR: This is where sweet Monica saves the day. In order to repair the damage that Karen had done to my hair, Monica had to spend 4.5 hours of her own time completely redoing my hair. She had to stay almost 45 minutes after closing time to fix a problem that she did not even cause. She was kind, professional, patient, and skilled. Although the end result is not what I initially had in mind, and not what Monica had wanted to do (my hair was so damaged and brittle from the previous day that she wisely decided to modify her plan), I left the salon looking like a functioning member of society. At the end of a cumulative 10.5 hours in Bubbles over the course of two days, I lost two inches of hair due to damage from Karen's negligence, and I ended up with roots darker than I wanted, and ends blonder than I wanted. However, I am no longer embarrassed to go to work. I wish I had been given an appointment with Monica in the first place! If you are going to this salon and want color, PLEASE go see Monica. She is smart, skilled, and will be honest with you about what she can and can't do based on your hair. The fact that she was able to fix the hot mess that Karen wrought upon my hair speaks for itself. Do. Not. Let. Karen. Color. Your. Hair. For the love of all that is good and pure. I now have to spend more money buying repair shampoo, conditioner, and deep-conditioning masks. I will also be paying more money as soon as my hair is healthy enough for a new dye job. I never wanted to be a brunette, but I'm going to go dark all over so that it can grow out naturally and heal from the horror that was Karen. read more

To start off, this was not my first visit to Bubbles. I came here regularly pre-pandemic, but the stylist I used has left so I scheduled an appointment with "any stylist" assuming they would do a good job. When I arrived, first I was told my appointment was 45 minutes later than I has scheduled it despite several confirmations. After some back and forth I sat down with a stylist but then someone else came in who was apparently scheduled over me and there was more confusion, eventually my stylist told me to stay seated. Then the hair... I asked for balayage highlights with a natural red tone and I had a couple of pictures demonstrating what I wanted. My stylist highlighted my hair, all was good. While those were processing she brought me a laminated sheet of colors to choose from... I picked one that seemed most like the pictures I presented and my stylist said "no that won't look good it will just look like faded out highlights." I trusted her professional opinion and chose something different with her help. My hair turned out a disgusting neon pink (I later found out that they were out of the color we agreed on and she used a different color without even telling me!). Honestly I didn't even like the way the highlights looked despite the pink. It was super chunky in front and did not blend well. While she was styling my hair, I noticed that there were some pieces of hair that looked more subtle and orangey-pink and I told her I didn't like the bright parts and liked that color better. She told me it would fade. At some point she indicated that all of the color might fade out within 10 days. I went home and cried because I hated it so much and then tried washing it to see if the pink would fade. It was clear it would not fade to the color I hoped. The next morning I called the salon and asked if I could come have it fixed. My stylist said she was glad I called and that when I left she knew it wasn't what I wanted. I returned the following Monday and was immediately seated at the sink and my stylist started working. When I tried talking with her about what she was doing she kept saying "I'm doing what you asked for Saturday." I figured okay, she remembered the picture and had expressed that she wasn't happy with it either so I let her work. She took out the pink (maybe with bleach? I'm not sure), darkened my roots, and lightened the ends more. She then came over with a pink box and I protested and finally we discussed again what I wanted. I showed her the same picture as well as a few others. We selected a new color and went back to the sink. After she was done putting in the new dye I asked if it was okay if I got up to go to the bathroom and she said "yes, you can see the crazy orange you made me do." I came out and asked if it would rinse out the same as it looked and she said yes and said she could make it darker. We went back to the sink for ANOTHER color. Finally she washed it out, dried, cut a little more, and styled my hair. I can live with the current color, but it's an all over color not highlights, and is still not what I asked for or paid for. She then proceeds to start ringing me up... I asked for clarification on what the charge was for and she said "you made me highlight your hair just to cover it with 2 other colors" I protested saying I didn't know what she was doing and had tried to talk to her and she said never mind. So I didn't pay a second time but I did spend over $300 and 6 hours to get a result that isn't what I asked for and probably crazy amounts of damage to my hair. In addition the entire experience was miserable due to how my stylist as well as front desk staff spoke to me and the amount of my time spent. I've requested to be contacted by both management of the salon and from the district level (through the main bubbles website) to discuss my experience and never received a response to either request. read more

Rude receptionist. I stopped in (as a walk-in) to see if I could get my hair cut. Another lady was paying when I got there, so I started a line behind her. It ended up taking a while for her to pay (some mix-up with promo codes, then scheduled an appointment, and chatted a bit), and by the time she was done, 3-4 more people were in line behind me. Having waited patiently for my turn, the reasonable expectation was that I'd be helped next (receptionist had already said as much when I arrived), but as the first lady made her exit, the receptionist told everybody to separate into checkouts and check-ins (note, there was only one person working the desk, so forming two lines was pointless). At this point, I was asked to step aside for all of the other people (behind me) to go before me! I had waited for my turn already. This is basic democracy, folks! Get in line, and get helped in the order that you arrive. I was a little surprised and looked at her blankly -- she stared at me with raised eyebrows and told me I had to step aside for everyone else to go first. I work in a customer service field, and can't think why they'd treat a potential customer this way. Needless to say, they lost that potential customer as I turned around and left. She clearly had no interest in helping me, and I'd already given up enough of my time waiting. Rude and inefficient. read more

Regardless of who takes care of me, I always get a good haircut here. Price is comparable to other salons and the location off the metro is convenient. read more

I have been coming to Robin for years now to bubbles salon to get my hair cut, dyed, and styled and she continuously amazes me each and every time. The service and atmosphere is incredible and I would highly recommend to everyone!!! Thanks Robin :)) read more

They were very deceiving on the price. I was told it would be around $150 on the website and then my stylist told me it would be $350. She did not under my frustration with past salons nor did she offer a solution. I left without getting the treatment I had been wanting for a while and I left almost in tears. As someone who has been insecure about her hair for years, this salon, because they did not do the treatment I requested at the price listed on the website, I only left feeling worse. Don't ever go to them if you want to be treated with respect and compassion. read more

This place sucks. I have thick hair and asked for long layers and got blunt, shelf like layers that don't flow at all. I have a visible hair shelf. She blowdried my hair curly without asking me so I couldn't tell how terrible it looked in there. This was for $60 without tip in a dirty room. She pulled out almost empty hair products out of some bin and none of them felt very luxurious at all. I'm so unhappy with my layers - if you have vaguely thick hair avoid this salon or go with an experienced stylist. If you're looking for a nice relaxing experience with good product, you may want to avoid this place. read more

Definitely recommend booking with Karen! She's a sweetheart and also makes sure you have a nice relaxing time in her chair. Will be re booking with her in the future read more

I came in hoping to find a salon I can have a relationship with, but I left in tears. I came in for a layered cut and Nina completely butchered my hair. Even after she had dried and "curled" she kept taking her scissors to my hair. When I part my hair, one side is longer by an inch. The layers are choppy, almost Indiscernible. One of the ladies at the reception desk rushed her 30 minutes into my appointment to take care of the next appointment (my hair was still wet and in clips) Nina became very nervous, her hands were shaking, as she stumbled around trying to find all her tools. She asked me to stand a couple times, but would then change her mind and told me to sit. It was a very stressful experience and an awful first impression. read more

I decided to cut my own hair (as I often do) but this time I messed up pretty badly and I knew the back was uneven. I searched the Pentagon City/Crystal City area for a place that was open right at that moment which was a Sunday and many places were closed but Bubbles was open, and had a slot for a 12:30 appointment even though it was 12:15 at the time! So I rushed over and let them know I would be five minutes late and they said it wasn't a problem. Unfortunately I wasn't seen until about 12:50 which was stressful because I was trying to get in and out quick in time for a brunch reservation I had. However, my stylist, Gloretta, was great. She was fun to chat with the entire time and made me feel more relaxed about the whole thing. I explained that I wanted it just evened out a bit because there was some serious longer chunks in the back compared to what the rest was like, and ultimately she cut off a bit more than I wanted. She cut off about an inch all around in order to even it out instead of just focusing on the part that was the most uneven. I kind of like my hair a bit more choppy. But either way, I came out satisfied with the cut. I paid $50 including tip which was very steep in my opinion, for a simple fix on the back of my hair. As someone who normally cuts her own hair precisely for this reason, I don't think the price was really worth the cut. But my hair stylist did a good job and was very nice, and all of the staff was very kind and professional. read more

I came to Bubbles to get a highlights and a trim and absolutely love my style! I was seen by Abby and the service was great! I would absolutely recommend the salon - everything was sanitary, neat and professional! I'll definitely be coming back for another appointment! read more

I've been a regular client since August and I've been satisfied with my hair. However, I don't like the way I've been treated here. The employees are disrespectful and rude. The stylist that did my hair has made rude comments about my appearance and complained about doing my hair. I didn't feel valued as a customer here. I work in the beauty industry myself and personally, I want my clients to feel comfortable and confident. When someone sits in my chair, I want the experience to be enjoyable. I understand that COVID has made everything stressful, but if you hate your job, you can just quit. Professionalism is important if you want to keep your clientele. I won't be returning. read more

Monica C. was amazing! I wanted to donate my hair and we cut 12" off and she made it look so fresh and cute. I recommend her, and she was very friendly and positive. read more

BUBBLES Salons - Monica C. at Bubbles did a great job! Donated 12" ! :) - Hair Stylists Near Me - Arlington, Virginia

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This place is a ripoff. Be aware -- both times I have been to this location I have signed up for a haircut with a particular stylist at a particular price. But both times the actual price they charged me has been higher than indicated on the website. Beware. They will upcharge you. read more

Muhammed!! He is the best!! If you are looking for him, he's now at a sweet shop in Arlington. His number is (202) 413-8966

Eshet is fabulous with blonde color treatment. I had some very grown out blonde highlights which she turned into a gorgeous natural looking balayage. I was able to schedule a last minute appointment in the evening which is a huge plus for me as I commute and cannot do midday weekday appointments. The location was pretty crowded but I still saw people walking in no problem! Eshet was so sweet and confident which made me feel at ease. The cut she gave me was also just perfect, she paid so much attention to detail! Pricing was much more reasonable than boutique salons in the area. Everyone else I saw being styled looked great as well. This is definitely my new go to hair salon! read more

I've had some bad hair cuts. Some were, well, cheap, so what I didn't expect much. Some were stylists not listening when i explained my hair. Some were just bad for my face and got fixed as soon as I figured it out... And then there was tonight's experience. The cut itself is fine. It doesn't excite me, but it doesn't offend me either. However the stylist, well, she offends me. She gets me at 8:20, late but not terribly late. We go back to her chair and she asks me what I want done. I explain that I'm looking for chin length, straight all around, no angles, no layers, but thinning it in back and some on the sides, with some trimming to the bangs but letting them grow out. And then I say, repeatedly- "I have very very thick hair and a reverse widows peak in the back of my head, it makes it tough to cut, I recommend that you look at it really well now, while it's dry, because it's deceptive when it's wet." She quickly glances at it, mutters about how much hair I have and how long it will take (note I booked a double appointment and made it the last appointment, fully expecting to pay more b/c I always have to) and then tells me that I have so much hair she'll have to charge more because of the time. I mention again that I booked a double appointment on purpose as it always takes an hour to cut and dry my hair and that I'm the last appointment of the night on purpose. She mutters some more then takes me to the shampoo line. I should have left then. As I stand by waiting for an available sink I hear her muttering to the shampoo girl about how much hair I have, in Spanish. Now, I'm not fluent so it may have just been a heads up, but still. Not ok. After the shampoo I go back to the chair- note that no one walked me to the chair, and the shampoo girl just piled the towel on my head. I should have left then. I sit down and she starts combing out my hair. We go over again what I want and she starts to cut, all the while complaining about how thick my hair is and how long it will take. Now, I notice that there is a lot of hair on the floor, and some dye marks on the wall, but hey, it's a crazy busy salon on a Friday night. Literally not an empty chair in the place. So, I don't fret. Then the front desk girl runs back and asks the stylists back in my area for change. She stops what she's doing to start looking in her purse and just drops the wet hair. 2 minutes pass and she's still digging in her purse. I speak up and ask her to put a towel under my hair b/c it's soaking through the apron. She's all apologies and then we go on. 5 times she scrapes my face with her comb. Not the usual thing where the stylist sometimes touches you with the comb, scrapes. On the 5th I spoke up and asked her to be more careful cause it hurt. She freaked out and apologized like mad. OK, so she didn't realize it. Alright. I should have left then. She's rushing through, cutting willy nilly. It starts to make me nervous, but hey, maybe it'll turn out ok and if not it'll always grow. Then she starts blowing it out. She's rushing, using the big round barrel brush and then the flat iron. I hear the hair sizzle in the flat iron and ask her not to use it. She says sure and goes back to the round brush. Then she smacks me upside the face with the round brush. I squealed. I pulled away and said very loudly, over the hairdryer "YOU JUST HIT ME IN THE FACE WITH THAT BRUSH". All action in that area of the shop stops. Really, not what I want. "You just hit me in the face with the brush. It would be one thing if I hadn't already warned you that you were scraping my face with the comb, but you just hit me in the face with that brush. Get. Me. Your. Manager." She starts apologizing. I looked her square in the eye and said "you can stop talking now. Get me your manager." Apparently there is no manager. I don't believe her for a minute, but another stylist offers to finish me and they all flutter about how it'll be free of charge. I let the other girl finish drying and trimming. And when I walked out I got a business card and will be calling tomorrow. So if you decide you don't mind being hit in the face with a hairbrush and enjoy stylists ignoring your information about how your hair grows, I recommend you go to Sophia (I think that was her name) she's the older lady with red and blond chunky highlights in her hair. Teresa, who fixed the mess the other lady had made of my hair, was excellent. read more

I have been a silver haired brunette for a very long time, so when I came in I knew I would probably require a double lightening process, and I had already lightened it once at home. I found out after the first lightening process that I was hyper sensitive to the lightener they were using on me. As closing-time at the salon approached, my head was so tender from having a reaction to the lightener. Two other stylists needed to rush in to aid my stylist in the process of application in order to get me out as soon as possible as opposed to rescheduled. After the lightening, I asked and paid for a haircut. The undercut was not only inconsistently colored, but uneven and without shape. I made my stylist aware of my discomfort with how it turned out. I paid $280 for this experience and the stylist refused my tip. I have been trying to get in contact the salon for a week since this appointment with no success. read more

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I've had a 2-year love-hate relationship with this place. When it was good, it was with Sam but then he left and I am sad. The stylists here are really hit or miss. But not miss in like "meh it's just hair". Miss in like "holy shit where's my hair?!!" I've had good experiences with Chahira and April, but other times that I've stopped in randomly I always end up with the worst stylists! Even for bangs - I don't remember her name but I got a bangs trim by a big girl with bad hair. I should've known better - never trust a stylist with bad hair!! As with any hair appointment, make sure you tell the stylist exactly what you want and ask questions throughout the process. They might get annoyed but it's better than having their client walk out nearly in tears. (true story) The good thing is, when they do eff up your hair, they are pretty good about offering you a free haircut. Why did I go back so many times? Because I lived across the street. I have no excuse now. As of yesterday, my bangs (or lack thereof) tell me never to go back. read more