Water was leaking from my bathroom vent. I called on a Thursday morning. Duane showed up later that…read moreday, beelined it to my attic, and was able to diagnose the issue immediately. He took some pictures and explained what was going on and what my options were. Though I only needed a new air handler, I opted for a whole new system. He was able to work with me on the price, which I thought was more than fair, and they had it all installed by Saturday afternoon. Professional and prompt, I HIGHLY recommend this company for your HVAC needs.

I contacted Connected Heating and Air for a quote to replace my HVAC system. Shopping for a new…read moresystem can be overwhelming with so many brands, models, and factors to consider, such as proper sizing, ductwork, electrical requirements, and overall system design. Duane was incredibly thorough during his inspection and spent far more time than I expected answering my many questions. In contrast, several other HVAC companies sent sales representatives who spent only a few minutes walking through my home before emailing me a quote. Duane took the time to evaluate my home's needs, explain the pros and cons of different systems, and make sure I understood my options. What impressed me most was his honesty and integrity. Rather than simply selling me a more expensive system, he refused to recommend or install equipment that wasn't the right fit for my home--even though another company's advisor had suggested it and it would have resulted in a larger sale for him. After receiving quotes from numerous HVAC contractors, I found his pricing to be among the most competitive. What stood out even more was the value--he quoted a premium, high-end system for about the same price that several other companies were charging for entry-level equipment. Although our installation timeline ultimately didn't align and we chose a different contractor, my experience with Duane gave me complete confidence in his professionalism and expertise. Based on the time, honesty, and care he demonstrated throughout the consultation, I would not hesitate to recommend Connected Heating and Air.

We had an excellent experience with Yaeger installing a new return vent for our AC and whole house…read morefan. John came out, assessed our existing setup, and gave us several options. He was professional, knowledgeable, and honest, and was cognizant of our desire to reduce our AC usage and lower our power bill. The installation went smoothly and the guys did a great job cleaning up afterwards. John followed up to confirm everything was working well. I was very happy with the level of communication and follow up through out the whole process. I highly recommend Yaeger!

My 10-year old A/C died on me when the heat waves came strong this summer in Orange County. I…read morescrambled to get three vendors to come in, and settled with Yaeger for the replacement of the full unit. Yaeger was professional, timely, details oriented with a thermal load calculation to size up the A/C needed, and they are also friendly, personable, and pleasant to work with, not pushy like one vendor I had interacted which I really did not appreciate. The price is fair after comparisons with other offers. The replacement was done timely and cleanly, and as laid out in the scope of work they provided me beforehand. The system is now up and running, and I am very pleased and thankful.

re Alex Alvarado I recently had the pleasure of working…read morewith Alex Alvarado at Pro West Mechanical regarding an estimate for my home services, and I couldn't be happier with the experience. From start to finish, Alex was incredibly professional, responsive, and clear in all communications. It is rare to find such high-level customer service that makes the entire process so seamless and stress-free. I truly appreciate the effort and care Alex puts in her work- it's clear she genuinely cares about making the customer's experience comfortable and easy. If you are looking for a company that values clear communication and top-tier service, I highly recommend reaching out to the team at Pro West. Thank you again, Alex, for all your help!

Would never ever recommend this company again. Too many issues to list. But poor installation had…read moreto be corrected, complete incompetence, overpriced, lack follow up and follow through. Didn't test system after installation so it didn't work on inspection.

You can trust this company! Responded immediately and went above and beyond to help me in this…read moreextreme heat. It is incredibly rare to get real help and service from a company, even when they are not getting paid. HVAC went out 3 hours ago and I sent an inquiry in. Bheshad answered my inquiry within minutes via call and text. I texted him some information on troubleshooting I had done and from what I could tell, my blower motor has gone out. He called the supplier to find out if it was in stock but he also was potentially not going to be able to install for a few days. He called me again and offered to help further and walked me through checking one other component to see if I could get it working. Quick trip to home depot to replace a $10 capacitor was all it took and I am up and running! I will only use one HVAC company moving forward, thank you Bheshad!

This is a long overdue genuine review from a senior couple who appreciated the services from South…read moreCounty Air Services! We are grateful to have Behshad taking care of our HVAC for the last couple years, he is honest and trustworthy, knowledgeable and professional in his work. Thank you for squeezing the time during this busiest period in the summer to inspect our AC when we had trouble few weeks ago, having a reliable repair man who's attentive and diligent means a lot to us! Sincere thanks from Jeff and Ming

Stanley just replaced my nest gen 3 thermostats and I could not be happier or more satisfied…read more Stanley is just a fabulous senior technician and I always know it's a 5 star company when they bring their own booties to wear in your house. I would highly recommend Stanley and this company Thank you again

Stanley and his crew were top-notch! They were punctual, respectful, efficient and thorough. A…read moretotal class act and they left a very clean work area. Most of all they are honest and trustworthy with their fair quote and detailed explanation. I would not hesitate to recommend them to anyone with HVAC needs! Thanks guys!!

I've now worked with Ali and ARA Heating & Air Conditioning on two different homes and two very…read moredifferent HVAC projects over the last couple of years, and I can't recommend him highly enough. The first project was at our condo near South Coast Plaza. It was a complicated HVAC installation, and what stood out immediately was that Ali wasn't just trying to sell us equipment--he acted as an advisor and consultant throughout the process. He helped us understand our options, was very fair about what we actually needed, priced the project competitively, and then went above and beyond during the installation and afterward to make sure everything was done correctly and that we understood the system. When we recently moved into a townhouse in Fountain Valley, calling ARA again was an easy decision. This house presented a completely different challenge. It wasn't originally designed around air conditioning, although AC had been added at some point, and the existing system and airflow--especially to the upstairs--left a lot to be desired. Ali took the time to understand what we were trying to accomplish rather than simply recommending that we replace everything. He helped us determine what actually needed to be replaced and, just as importantly, identified improvements to the existing ductwork that could get substantially more conditioned air upstairs. We opened up and improved portions of the ducting as part of the project, and the difference has genuinely been a game-changer for the comfort of the second floor. What I've appreciated most across both projects is that Ali approaches HVAC like someone helping you solve a problem, not someone trying to maximize the invoice. He explains the tradeoffs, gives you options based on your priorities and budget, and then works to find the best solution and pricing within those preferences. When there are worthwhile improvements beyond simply replacing a furnace or AC unit, he'll point those out and explain why they matter rather than just adding things to a quote. After experiencing ARA's work on both a condo near South Coast Plaza and a townhouse in Fountain Valley, I would absolutely recommend Ali and ARA Heating & Air Conditioning to anyone looking for an honest, knowledgeable HVAC contractor in Orange County--whether you need an AC or heating system replacement, a more complicated installation, ductwork or airflow improvements, or simply someone you can trust to tell you what your home actually needs. It's rare to find a contractor you actively want to call again when you move into another house. Ali is one of those people.

This company is so professional & Will our technician was excellent. Will made some good…read morerecommendations & we will definitely be using this company in the future!

Our power bill recently doubled and we suspected the AC was short cycling due to the sound of it…read moreturning on and off constantly. I read reviews online and found this company. Called their amazing customer service line and got someone out the same day. Our technician (Jeffrey) was super friendly and thorough. He took his time looking at every part of our HVAC system. The verdict- nothing is wrong with our AC. This was a HUGE sigh of relief. What's even better than that? AC Cool didn't invent a problem to solve. They didn't pretend something was wrong to make a sale. They didn't try to upsell us in any way, they even encouraged us to use our warranty if we needed to. Jeffrey reassured us that the sound we were hearing was nothing to be concerned about. As a woman, it's hard to find service workers that won't upsell you purely based on the fact that you might not be as knowledgeable as a man. I was never made to feel like I didn't know what I was talking about, or just inferior in any way. Thank you so much AC Cool. I'm so happy about this service that I'm posting a review both here and on Google. Anyone looking for a trustworthy company should know about AC Cool's services. If something ever does arise with our AC (or anyone else we know's) we will be going to you first!

Great tech but company is price gauging. They want $200 per lb for Freon when they get it for…read more$5/lb. That's a 3,900% markup! Yes you read that right! Feel free to google it yourself. Refrigerant - R410A The honest tech told me Google prices are more than what the techs themselves get it for. And then they want to charge you over priced labor on top of that. Quoted me $2500 for AC repair. A honest company came out and did the same thing they quoted for $600. I guess when they find out you live in south Orange County they think they should take advantage of you.

Our experience with Kemnitz as simply been horrible!!…read more In a few words, we were very dispointed vist the service visit we got. We simply sent a courtesy email to express our disappointment as a feed back. Well we got a quick call back from Kemnitz, trying to justifying overprice and un-authorized repairs. They cllaim that they could not do a tune-up on a non operational unit. Our unit was fully operational and getting the house at the desired temperature. Rather than taking the opportinuty to improve their services, they chose to call me to blame me, yell at me, and hanup the phone. The call was chnage from maintenance agreement to service visit, without notifying me at any time, with the insiunation that our AC was not working. The techinician also mentionned to me that he had replace some parts, afetr the facts and without telling me. I nenevr saw the parts... We went for a $154 tune-up to a $585 invoice surprise. Their only argument is that since I sign the invoice at the end , that I agreed to everything. I also no feedback on a request quote for new equipement. I'll leave it to you to decide if that is the king opf service you want ... Me, I will not do business with a company that take to time to yell at the client rather than providing good service.

Per Kemnitz recommendation I spent over 14k for a new AC and Heater December 2023 and to date, both…read moreunits have been broken. Multiple tech visits over the last month to no avail and my family continues to be without proper heat during the winter season. Do not do business with Kemnitz. It has been a horrible experience.