I will never forget this night and never forget how Hawks Towing came to our rescue. On the night…read moreof 12.14.24 my father had passed away, after leaving my mother's home in OC we were driving back when we got a flat tire in Lynwood. This is an area we are unfamiliar with and let alone we ended up pulling into this sketchy area as it was the closest off the freeway. It was so scary and we had to abandon our vehicle due to not being able to get roadside service right away. My family and I had to leave our vehicle behind an alley and run to find a safe place to find a tow company. I called a few places and they told them our situation and they were quoting $600+ plus to tow and drive us back to the Valley. I ended up finding Hawks via Yelp and decided to give them a call. I ended up speaking with a nice individual and he quoted us half the price. They came to our rescue and had to bring a flatbed due to the type of vehicle we had. He drove us all the way from Lynwood to the Valley. After going through such a traumatic and sad incident with my Father the Owner of Hawks drove us to our house safely he was kind, compassionate, he kept my sons spirits up and made us feel at ease and just safe. He will forever be our guardian angel. Professional, honest, hard working and kind. I would highly recommend Hawks! Thank you

We needed to have a vehicle picked up from a dealership and taken to port for shipping. The driver…read moreshowed up on time and went straight to where he needed to go. Communication was good throughout the whole process. Also, they charged a fairly priced flat fee whereas other companies tried to sneak in a per mile fee!

This company has helped me a lot! They are kind and extremely helpful when you're in need of car…read morehelp!

The driver was so excellent and courteous, but the owner which is at dispatcher was so rude and…read moretook an hour and a half to give me a driver and trying to tell me don't get mad. Don't yell don't do any of that and at the end he cussed me off as an owner. That's the worst thing you could do.

Not professional. Waited over an hour no updates. Ended up calling another roadside service company…read morethat showed up in 25 minutes.

So fast and helpful! Saved us so much time and money. We…read morewill be using them for the future. Highly recommend.

Locking your keys in the car and holding up the Costco gasoline line is the worst! But then someone…read moresaw me stuck, made a u-turn and came to my rescue! Big Brother Towing who opened my car in less than a minute! You WANT a towing company with Good Samaritans on their team. 5 STARS!!!!

Thank you Bryan and Mario for all your hard work getting our truck out of the mud with your winch…read moreout, at night and in the rain! Great job and super nice team.

Long story but my 1963 Dodge Dart got stuck on a precarious driveway in Silver Lake, the car was…read morebasically wedged into the side of a hill with zero traction and dangling dangerously close to the edge. Not good. Everyone that AAA dispatched was in way over their heads... nobody had a solution as how to free my car... eventually AAA bailed altogether, and said I'd have to figure it out without their assistance. I then contacted the guys at Hi-Tech Auto who suggested I reach out to John's Towing. John was great, came over quickly, had some creative ideas on what we could do to extract the car and a half-hour later the Dodge was freed from a dire predicament. Big thumbs up, I highly recommend using John's Towing.

Honest owner, fast and reliable. I was working on my car and noticed I had an engine issue so I…read morecalled John to ask if he can tow my car about 30 miles to my preferred auto shop. He was able to do it on my time and for a great value! When he arrived, he helped me put my BMW in neutral without having to turn on the battery or engine (as I couldn't because my engine was taken apart...). Least to say, it was no easy job putting this car in neutral but he got it done with so much patience and a smile of his face. (He's also a great driver! I followed him to the auto shop...) I'd trust him again if I needed another tow. Thanks

I want to shout out and extend my sincere gratitude to the incredible employee named Jose, from…read moreBendave Towing, who recently assisted me on 7/21/26. Despite the fact that towing my car was part of his job, he went above and beyond what I expected. Two previous tow companies in the area had declined to help, and I was feeling pretty discouraged at this point, but he took the initiative and successfully picked up my vehicle in North Hollywood and delivered it safely to the Mercedes Benz of Calabasas dealership. His hard work, dedication, and pride in his job truly stood out. It's rare to encounter someone who not only performs their duties well but also demonstrates genuine care and perseverance. I am infinitely grateful for his professionalism and effort. Thank you, Bendave Towing, for employing such hardworking and dependable people. You've earned my trust and appreciation. Great job!

Jose was super careful, respectful & professional! He…read morebrought my 1964 Volvo P-1800 from North Hollywood to my garage, and my 1960 Alfa Romeo Guilietta Speciale from my garage to North Hollywood. Trusted him with my very special cars...treated them like his! Highly recommend!

Outstanding Service... Ask for Michael…read more Michael provided exceptional service from start to finish. I live in the hills of City Terrace, where the streets are extremely narrow and difficult to navigate, yet Michael handled everything with complete professionalism. I own a 2022 Chevy Silverado, and he did an excellent job maneuvering through the area, safely transporting my truck to the dealership, and ensuring the entire process went smoothly. What stood out most was his strong communication, professionalism, and clear attention to safety. He also expedited my pickup and made sure my vehicle was returned safely and without issue. Service of this quality is not easy to find. Michael, I sincerely appreciate your work and the care you showed in handling my truck. Thank you for your professionalism and for prioritizing safety throughout the process. If you are looking for a company you can trust with your vehicle, I highly recommend this business. If Michael is available, I strongly suggest requesting him directly you will not be disappointed. Excellent service deserves recognition. Keep up the great work, Michael

If I could, I wouldn't even give it one star…read more Minus two stars. This company provides absolutely terrible service and should be avoided at all costs. They contract with AAA, so if you call AAA for a tow and are located in or near the San Gabriel Valley, please confirm that they are not sending this company. The driver, Robert, arrived to assist with a tow. He had really bad breath, which I suspect was due to much needed dental work and years of neglect. Despite his unpleasant odor, he towed my car and removed the rear blown-out tire and put on the spare. However, he cross-threaded three of the lug nuts, which I didn't realize at the time. As a result, the tire wouldn't come off. I had to have the car towed, and I had to pay for his negligence and the damage to my car. Oddly enough, when the tow driver arrived to tow it to American Tire Depot, he told me that this happens frequently and that the same thing had happened to his father six months ago. I contacted Freeway Towing and explained everything that had happened. I spoke with a very unprofessional Karen named Linda, who had a thick accent and was very rude. She asked me the same questions repeatedly, even after I had explained thoroughly the situation in great detail and knew that the driver was at fault. She later emailed me an incident report to complete, which I did. I sent receipts, pictures, my driver's license, registration, and other documents that they requested. I followed up several times, including with AAA. After corresponding with another Karen, Nadia Haddad (whom is supposedly a co owner) they denied my claim. They didn't provide any explanation, proof, or rebuttal for their denial. They simply denied any damage or wrongdoing. It's unfortunate that they couldn't own up to their mistake and reimburse me. I did a quick Google search and read their reviews, and it seems like I'm not alone in knowing how terrible Freeway Tow in Monterey Park is. This small business is an absolute nightmare and joke. Don't ever use this company! Ever!

First call, the lady on the phone, Kathy or Lindsey, the name escapes me (sorry!), was tremendously…read morehelpful, polite & considerate regarding the unqiue predicament of my car's totalled condition and even went truly above and beyond with advice outside just the Tow, pertaining to my unique situation, and quoted me something I could afford. I commented that I wasn't committing to it as of yet, as it was a future tow, but that didn't hinder the helpful and frankly, necessary advice I needed in this complex situation, regardless of the lengthy call and no actual scheduled tow. I was told She'd note the Quote on file, if I did decide on them in the future. A few days later, I ended up going with them based on the quality of that intial call. The next time I spoke with them, I spoke with a man who I assumed was the Tow operator who seemed a touch distant at first, no biggie, not everyone is big on the Phone, but I was pleasantly surprised by meeting him in person the day of the Tow. He, Farooq, was exceptionally pleasant and professionally skilled, assisted by Gabriel in another Truck, they both spent way more time than anyone would expect on my totalled Tow. It was tricky to say the least. But I received absolutely no complaints or gruff. Despite my own visible stress and worries in that moment as to how it would all turn out... and was still honored the quoted price. I was shocked. Its rare to have such a trustworthy experience, especially in automotives. To Juxtapose, the destination business to receive my totaled car (I won't name or review them, not worth it) were duplicitous in tone once they knew they had me, with pricing that increased on me three times. I share this, only because after all was done and the situation behind me, I couldn't help but spend the day thinking of the stark difference in authentic honesty and well meaning service between the two businesses I dealt with that day. Vital Towing, Your service really stood out. You're just good people. And you have my deepest gratitude in all your help. I feel so much more at peace with this totalled car behind me. Thank you. Thank you! Thank you!! To all Three of you!!! Once I'm able, which may be a bit, I absolutely owe you folks a box of pastries.

Savior! Omg. First Kathy called and honestly most knowledgeable person with the tesla needs and…read morewhat appropriate towing is required. Very professional. Carlos shows up in 10 mins! He is very kind and also 22 years in this business. Very knowledgeable with my fully dead tesla and double dolly towed to ensure it doesn't damaged the car. He even tried to jump first to try to get to tow mode. Took the time to do what right! Absolutely amazing person and so helpful! I will request him going forward for any aaa towing needs. Vital towing is the best thing that happened in a horrible night of car issues!