This is a cute little shop! I'm up visiting my friend who lives here and we decided to get a treat before checking out all the lights downtown. #1 the floor wasn't sticky! This is such an important thing to note because far too often shops like this have dirty, sticky floors and this shop did not. A+! Lots of different flavor options! Butter Brickle was so delicious and Cookies n Cream had super huge cookies in it. 2 scoops in a cup came to $4. Not too shabby. The employees were most definitely high school kids. One was chatting with her friend while the other worked. The one chatting and her friend apologized and asked if I needed to check out. I said no, that I was just looking. The other girl who was so sweet, came over and asked if she could help. She allowed me to try a few before I made my decision. All in all a pretty good experience! read more

Bruster's Real Ice Cream - Ice Cream & Frozen Yogurt Near Me - St. Augustine, Florida

While visiting the area we decided to get some ice cream close to our hotel. We stopped by Bruster's on a Saturday night and it wasn't busy at all. The place is located in a shopping plaza with plenty of parking. Morgan was great! Super friendly and attentive. The ice cream was really good. I would go again. read more

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We didn't get the young blonde girls name but she was friendly and patient with us when we entered with 5 kids and the line started forming behind us. The ice cream was amazing !!! We may have a new favorite spot ! read more

Definitely the best ice cream around! Fresh and delicious every time. Menu changes often from over 100 different ice cream flavors.

Nice little ice cream shop. Stopped in today 5/2. Prices were a bit steep. I bought a double scoop on a waffle cone, a kids single scoop, and another scoop in a cup and paid $13.99. After on my way out I ordered a small strawberry shake; they were out of strawberry ice cream; so the young lady made vanilla ice cream with fresh strawberries. It was suffice, I also ordered a one scoop in a cup to go. & paid $10. The young girl was so sweet. No complaints there! Ice cream was also very good, creamy, and not overly sweet. read more

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Food was fresh and good but the employees were not at the counter they were in the back watching TikTok

Tasty ice cream, smoke unusual flavors. Strip mall location with nothing remarkable out it's setting Good for just ice cream and go! read more

The girls you had working 11/22/23 at around 6PM/7PM were the absolute best! We are not from around the area and decided to bring our out of state family to St. Augustine. It was not a good day everything seemed to go wrong. Until we went into Bruster's & the Girls treated us with the most amazing service we had received all day at St. Augustine. They literally went above and beyond and we are truly grateful! The ice cream was delicious! & the brownies were soo good! Highly recommend! We all left happy read more

A wonderful ice cream shop. Lots of delicious flavors to choose from. They make their waffle cones, themselves. A must try! They even have a new rewards app. read more

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This ice cream shop is cute and usually clean. However, recently it has been less than desirable. The shop seemed dirty and unsanitary. A used napkin sat on the counter where you check out. Hardly any hot fudge in the machine. The employee kept pumping it with hardly anything coming out. I regretted getting it on top of the ice creams for fear it was old and the machine was probably never cleaned. The employee was nice enough but didn't wear gloves. To top it off, the side of my ice cream cup was wiped with a dirty, blue towel sitting on the counter. I think the owner used to work there and the place was spotless. Now there are teenagers running it. Needless to say, I will be passing on this location for a while. read more

I'm from North Carolina and visited this location while on location the week of July 26. For context, my family lives in the High Point area and had a Bruster's until 2016, so any chance we get to have Bruster's, we take it. Visited on the last night we were there, and I couldn't have asked for a better location to visit. Once we walked in, we were greeted and we told them about how we had one in NC before closing, and they engaged in conversation and were thankful we visited. No samples were given out because of COVID, and masks were required (something my family and I didn't mind at all). The ice cream is always on its top notch, and their list is a variety of things, and if it's not on the floor they have some in the back. If you've never been and are near this area, GO. You won't regret it. read more

Wish I had one closer to me! The best homemade ice cream. Wide range of choices and all are delicious.

We love this place! We've been here a couple times already and each time we have had excellent and friendly service. There ice cream is out of this world. It is creamy and very flavorful. The scoops are nice and big too. When you walk in there is a huge menu on the wall. It's very easy to read and shows all the prices. They also offer fun specials like for when it rains or on certain days if you bring in a banana you pay half price for your banana split. They will let you try a sample of any flavor you want. There is quite an assortment of flavors to chose from. The brownie sundae we got last time was delicious. The brownie was so fresh and chocolatey. We got two big scoops of ice cream on top of the brownie some chocolate sauce and whip cream with a cherry on top. Oh ya! Come to mama! There are a few tables to sit at inside. The place is bright and plays fun music. The staff are super nice. Can't wait to go back! read more

This place was great. It smells amazing inside. The ice cream was softer than most similar places, but more firm than soft serve. I had the caramel apple crunch, and it was great. read more

Bruster's Real Ice Cream - Caramel Apple Crunch - Ice Cream & Frozen Yogurt Near Me - St. Augustine, Florida

Their ice cream is really good and the cones are also good however their flavored ice cream's were not in the right spots that the labels for the ice cream's were so everything was wonky and I didn't know where anything was. Also, the service was definitely below three star rating but that is besides the point. too sweet could not finish. read more

Bruster's Real Ice Cream - ice cream - Ice Cream & Frozen Yogurt Near Me - St. Augustine, Florida

Not many non-dairy choices, one sorbet. The kids said the ice cream was delicious but what kid wouldn't say that. Their prices are high, comparable to Coldstone, and not for much. The interior color scheme, plus table and chairs, remind me of Target. read more

Bruster's Real Ice Cream - Two non-dairy options for those of us that can't handle the moo-cow milk well. The kids enjoyed their sweet creamy treat. - Ice Cream & Frozen Yogurt Near Me - St. Augustine, Florida

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We wanted more than just the usual ice cream and found this in a computer search. Wow! Did we make the right choice here. After a fun drive to get here we had banana splits that were well worth the time and drive. Mine was all green! (I'm a green ice-cream lover) The toppings were perfect, just the right amounts to not over-power the flavors, and very tasty too. The gal serving us was friendly and helpful, she even found a third green flavor for me. For that special treat, even if you don't live close by this is the place to go. We will certainly be returning for more fresh made right there ice-creams. read more

Super clean, super service and ICE CREAM! This is a place that my daughter loves. Let me tell you that it crushes me to have to accompany her to Bruster's. In all sincerity, this location is owned by a fantastic local family that runs several businesses in the area. Their pride in their businesses are evident and Bruster's is no exception. It's one of those places where you'll always get a smile, your money's worth and leave happy. TIP: For those of you complaining about selection, it's frequent that they keep additional flavors in the back. Simply ask what else is available and you'll find they have something for you. read more

While on vacation my husband found this great little ice cream parlor, fresh , daily made ice cream! WOW, delicious and friendly service. A must try if in the area! read more

Bruster's Real Ice Cream - Ice Cream & Frozen Yogurt Near Me - St. Augustine, Florida

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One year ago this was a treat a generous portion of good ice cream Sad that today we got the smallest scoop of ice cream in a waffle cone for $4.39 Many of the flavors were literally scraping the bottom of the barrel And the clerk had the people skills of an old shag rug read more

We came here after leaving another ice cream location, without making a purchase, that was not taking safety precautons. We go to our local Bruster's and figured it was a safe choice, after a disappointment. Upon finding it in a strip mall we were surprised to see a shop and not a walk-up ( most Bruster's ) as we had never seen a shop location before. The store was clean and the staff was following safety precautions - good for them. The variety was substantial and the cases were full. It was really unusual seeing Bruster's in a store and it kind of took us aback. The server was very pleasant and we had a nice interaction of light conversation. The ice cream was consistent with Bruster's quality and felt the flavors were just a little more intense (a good thing) than our local place. Overall, a good value for the money and a consistent, albeit average, product. read more

Cleanest ice cream shop I've ever been to! Lots of flavors fun atmosphere friendly staff!! I feel bad for girl who said only 6 flavors she must have been looking at just one of the cases . There are so many flavors I would guess 30!!! read more

We love this place! It is always clean and there are often new flavors to try. The owners remembered us on our second visit and the entire staff is friendly and kind. A dropped gummy worm? No probs- have another! You want to taste four flavors? Sure thing! Good attitudes, clean place, tasty treats. What more could one want on a hot day in FLORIDA? read more

The best flavors and excellent customer service experience you can't ask for more. They are so polite and friendly, you can sample flavors to make sure you select the one you love. They mix and match any flavor they have and is served with a smile. Thank you for great service and flavors. read more

There are plenty of Bruster's in the area but we drove 1 hour out of our way with 12 ice packs in a cooler to visit Sapna at Brusters in St. Augustine because there is significantly greater care in the way she makes ice cream. Personally, I think she includes some love with every serving! Once you enjoy this Bruster's, no other will do. read more

My wife, myself and many of my friends have frequented Bruster's in St. Augustine many times. We all find the service and ice cream to be excellent. The manager goes above and beyond to provide you with exactly what you want. You can not go wrong if you want great ice cream and very friendly service. read more

We are severely missing our location that closed back home and were very excited to see that was a shop right by the restaurant we ate at. The ice cream was as good as I remembered and the options were great! read more

Super yummers. I usually go to the palm coast location but I was on my way home from outlets craving some ice cream. So found a Brusters in the area knew it wouldn't disappoint me. read more

Wonderful ice cream made on the premises. The manager is very personable. A fun stop after dinner. I love the salt caramel.

VERY limited selection of flavors. Online they listed a TON of flavors but when we got there, there were only maybe 6 to choose from. My mom wanted sorbet and they only had 1 flavor. Not happy with the selection. read more

This ice cream shop is incredible. Service is great, selections were wide and varied, also good value! I cannot wait to go back!!

I love this place. Anyone that comes into town I always bring them here as the ice cream is that good. The employees and owner are so friendly. I would highly recommend anyone passing by to stop for a scoop or two! read more

Okay so initially when my father suggested going here (he's a local if that counts for anything) I wasn't excited. It isn't fancy and isn't in a super fancy location and I (incorrectly) assumed that this would just be another boring ice cream shop with your typical run of the mill flavors...I was so wrong! I sampled 3 flavors which were all DELISH and had a hard time choosing but after much debate I eventually settled on a small waffle cone with 1 scoop of the chocolate raspberry truffle and 1 scoop of the coconut cream pie topped with hot fudge. I can honestly say that this is some of the BEST ice cream I've ever had (I have a huge sweet tooth and check out ice cream shops wherever I go) and the people working there were very friendly! No bells and whistles here, just some really amazing, creamy ice cream at a great price! And there are TONS of flavors and toppings to choose from if you're into that (be sure to check out the menu as not all of the flavors available are showcased up front). Also if you sign up for their discount club you automatically get a $3 credit towards your next purchase (which you will want to come back for more)! Overall a clean, friendly, surprisingly delicious experience! Skip the lines and expensive prices downtown and JUST GO THERE - you will not regret it! read more

Not a bad little ice cream shop. Lacking on the customer service side but plenty of items to choose from and great taste!

This place was awful. Why? Let me tell you. First of all, the staff did not seem very happy. Walking in, I could see that there was a lack of communication and they were obviously upset about something before I had even gone through the door; but the teen customer service was excellent, they were ready to greet me and had the most overwhelming welcome. It was a pleasant surprise. Second of all, once I had ordered my ice cream (with the limited flavors, and all), I had to use the restroom. It was filthy. So filthy, in fact, it was almost as if it had never been cleaned. There was no toilet paper. There were footmarks stamped in the tile, with obviously... you know. I could go into more detail, but I think you get the idea. Very dissatisfied with my visit. I'd recommend any place over Bruster's at this point, especially any place Downtown. Definitely avoid it if you can. Overall, if I could go into a negative score, it'd probably be the bottom of the barrel. Oh, and before you can say that there's more flavors in the back, they were out. Just saying. read more

I can't say enough about this Brusters location. The owner is amazing and gives back to the community and makes amazing flavored of incredible ice cream. We buy it by the pint and use the frequent flier card to get free pints. Love love love this ice cream! Worth the drive for sure!! read more

Brusters is easily the best ice cream shop I've ever been to. My family and I are always there, and we rack up way too many rewards using their rewards app. The ice cream is so creamy and soft, and they have so many flavors. Make sure to look on the menu to see the full list, the amount of flavors customers can see in the coolers is deceptively small. The waffle cones are awesome, and the sorbets are great for vegan/non-dairy folks!! Customer service is always great. The owner always remembers us and is so kind. read more

Not an enormous selection as one would expect from an ice cream shoppe. The ice cream had that same plastic aftertaste that one expects from a mid-level store bought ice cream. Staff were friendly and helpful. Prices high for this level of quality. Used a coupon from Local Flavour which made for a good discount and lends to the 4 star review. Get the coupon or not worth the visit. read more

i came here and ordered a blast and then she gave me milkshake instead. i went up to her and said excuse me this was supposed to be a blast. she said "it is" with a little attitude and it was clearly a milkshake she literally gave me a straw with it. so i just walked away but i should've made her make me a new one. i hate to be that person but that made me mad. anyways the employees should know what they're doing. read more

Great icecream but no outdoor seating and the only music they played was sad. I go to an icecream shop to be happy not sad!!! Also I know I said the icecream was good but it was super soft, almost melted. The Bruster's I go to at home has much better music and seating. read more