I've been a patient here for nearly a decade, and have always been given friendly, prompt, thorough service. The doctors there really explain everything to you, and answer your questions with such patience you would never guess they've answered the same questions hundreds of times already. Always professional, they are the bar by which all other doctor's offices are measured. read more

I've been coming to this office for years. Noah and staff are awesome! They have a large selection of trendy frames. They're very friendly and attentive. They offer free parking validation which is a plus. Noah, my optometrist, shows he really cares. I moved from LB 5 years ago I tried a different office closer to where I live and they just didn't measure up. read more

Three yearly visits, three pairs of glasses, two years worth of contact lenses, and two point five years later I'm still glad I came here. Dr. Brinley is a very thorough, patient, and helpful optometrist to say the least. You'll feel comfortable and a sense of genuine care as he explains everything that is going on in and around your eyes. He will inform you of any potential risks to the health of your eyes and if he finds any other related health issues during the exam, he will disclose them. This is the MOST important factor when seeing an optometrist. Regardless of how the experience is with the staff, you have to feel like your eye care needs are met. And that's how I feel each time. As for the staff, they have always been helpful and efficient. I do not wait too long here granted my appointments are kept. They are quite willing to help me find the right pair of glasses and are thorough as they take careful notes of my visit for the next time. Options are laid out when choosing frames and lenses and I feel comfortable to making my decisions. What else can you ask for. The most recent pair came and it was fitted perfectly. My old pair was also adjusted. I received my glasses, some microfiber clothes, and a bottle of lens cleaner for free! Sweet! read more

I love this office. Love visiting with Dr Brinley and everyone in the office. Even my children enjoy their visit. He always explains everything thoroughly and even looks at our entire health and how it would affect our eyes. Great place. Highly recommend to everyone! read more

First time seeing an optometrist and I had a great experience, Dr lee was really helpful and informative. Good energy and very welcoming. I found this place through good Yelp reviews and figured I'd pass on another. read more

This is a very friendly optometrist with reasonable prices. I came in here a couple years ago for an exam and everything went very smoothly. A couple days ago, I went back to get my eyes examined again, because my prescription had expired and I knew I needed a bit stronger of a prescription. The Dr. was very friendly and honest about my eyes. Also, I like that they don't push you to buy a pair of glasses right away. I highly recommend this optometrist to anyone looking for a place to go! read more

Overall great experience! I found this place through my insurance company, they handled all the services my VSP insurance offered and had great reviews. I scheduled an appointment on an Saturday and was pleased with my wait time. I waited for about 10 minutes while filling out a few forms and was called to the back for pre exam with the doctors assistants. The Dr. was very nice and informative and made me feel very comfortable and answered all my questions and assured me no question I had was stupid. After the exam I was sent outside to to there what i would call glasses or frame area were i spoke to the same assistant and she went over what I needed and what was covered. We then tried on NUMEROUS pairs of glasses and she helped me find the right size and price for my eyes and budget. Now down to the money ! They allowed me to leave half of my total as to get the glasses ordered and to get the prescription filled. They advised me it would take a week to a week and a half to receive my glasses! Very well pleased with my experience . I had to write a review because if it wasn't for prior reviews i would have never chose this location! read more

Thank you Dr. Brinley and team for providing exceptional customer service. You made my experience wonderful and will be returning.

Hands-down, this is the best optometrist I've ever been to. They have an amazing selection of eyewear and their follow up care is the best out of any eye doctor I'm ever gone to as well - and I have had to go an eye doctor every 6 months since I was seven years old. The doctor diagnosed a condition that my other doctors have been trying to figure out for 30 years in about one hour. He literally faxed a vision problem that I've had for over 30 years in an hour! I avoided a costly surgery, and I can see better than I've been able to see my entire life. These guys will be my optometrists for life. read more

I highly recommend this optometry - been going here ever since moving to Long Beach and wouldn't go anywhere else. The staff here is on top of things and very professional. They always make me feel welcome and take care of every detail. Dr. Ballard is very knowledgeable and explains everything. He always does a thorough eye exam with information and explanations I can understand about my vision. read more

I am an airline pilot and was flying a trip into LAX, on approach one of the lenses fell out of my prescription sunglasses due to the screw holding the lens in the frame coming out. Worse possible time, in any case got to my layover hotel and found Brinley & Morad Optometry on a yelp search and luckily was close to my layover hotel. Walked in and the front desk staff was very friendly, I explained what happened and they said no problem and replace the missing screw and got my prescription sunglasses back together in just a couple of minutes and was on my way. Thank you very much for the great, fast and friendly service I greatly appreciate it. read more

Dr Ballard was very thorough and took time to explain everything . The staff is friendly and very helpful. I highly recommend them for your optometry needs. read more

The opticians and office staff are always inviting and professional. They have an amazing selection of moderately priced to expense frames. There is never any pressure during the selection process, the staff goes above and beyond to help you select a frame that's perfect for you. read more

What a friendly office! I am from out of town. Thank you Ladies for helping me out! I am very grateful for your kindness!

I used to really like this office but my appointment today sucked. They don't have any parking available which I normally wouldn't mind but they just shrug when you mention it to them. They don't offer compensation for parking around the office (street only). The doctors are impersonal and seem to care more about pushing patients through the process than anything else. Also, one of the receptionists was complaining about a family of 4 coming to buy glasses 30 minutes before closing. Didn't really sit right with me. It's kind of the name of the game in retail, honey. read more

I have been seeing Dr Ballard for years, through my undergraduate studies and grad school, through employment and unemployment, with insurance and without. Through good times and bad times, I know that the health of my eyes is not something that can be neglected, and I can count on Brinley and Morad Optometry to keep my vision healthy and sharp. They recently held a contest to give away a pair of Maui Jim sunglasses. I was the lucky winner! This in no way is the reason why I go to them as I have already been seeing them on a continuous basis for more than ten years! Instead, it's the friendly service, experience, and professionalism that reinforces my commitment to great optometrists like them! read more

My only complaint for this place is that someone in the front desk is extremely rude. She makes customers feel stupid and her tone of voice just sends me through the roof. She's been there for quite some time and I refuse to believe no ones else has complained about her. read more

This review is NOT based on the eye exam part but the picking out frames area. I had an exam performed at Kaiser and brought over my prescription to choose frames through my VSP insurance. The receptionist was polite and very professional she seemed to have it together but the woman helping with frames did not seem to at all. She wasn't helpful or friendly.........not at all! Looked like she wanted to rush us to get to the people after us. My spouse was going to make an appt for contacts but once he noticed she was spacey he decided to go else where. Plus I didn't see anything I liked.........very low selection to choose from, small area. The only reason I gave it two stars is because of the young lady at the front desk, very professional, otherwise I would have given one star. Will not be going there again. I just wanted frames.........easy.......and was willing to pay out of pocket for expensive brands. read more

UPDATE: Since posting my original review, I received a phone call from Dr Brinley apologizing for any miscommunication and/or misunderstandings. He offered to undo the charges for Contact Consultation and put it towards my glasses! Very cool!! Thumbs up to you doc, very much appreciated. I'll be in soon to order my glasses. Thank you!!! read more

Excellent office. Dr Brinley answered all my questions and the staff were very friendly.

They changed my prescription, even though there was no change in my vision, without explaining to me why. I'd just gone in to get an exam after two years--I finally got insurance. I got the glasses, the ones they push on you when you get out of the exam room, and I felt like I was looking through 2 old-school magnifying glasses. I got the bifocal part redone, but now the top part is still wrong. $300 I wasted. I'm back to wearing my old glasses, which are just fine! These guys are like so many businessmen; they overcharge and over prescribe so they can make their rent. Go to Costco, WalMart even. Or any outlet place and you'll save. I paid $300+ for "Carerra" frames MADE IN CHINA, which cost even more because my insurance paid for a portion. read more

I absolutely love this office. At this point, I think I have seen every doctor here. They're all wonderful at what they do. They're great conversationalists and very quick while maintaining accuracy. Every visit is such a pleasure; I'd happily refer anyone to this office! read more

It's been years since I've had an eye exam, but this optometrist was sooooo thorough. Every step of the way he told me what he was looking for and was very patient with any questions I had. Great find! read more

Dr. Brinley really takes the time to satisfy your request. He is personable and pleasant to sit with. His staff are equally patient and friendly and professional and knowledgeable! I recently changed from a previous optometrist and plan to stay with this group. read more

I've been here twice so far, and will definitely keep getting my eyes checked out here for as long as I live in Long Beach. The receptionists and Doctors are very welcoming, knowledgeable, and friendly. Dr. Brinley explains every part of the exam, and does what he can to make sure you're comfortable. I love having the assistance in choosing new eyewear as well, as they definitely try their best to work within your insurance :-) read more

The doctor was to the point yet he had a kind vibe. He was patient and took the time to explain the mechanism of the eye, what issues you may have, and what one may expect as we age. The young lady helping me select glasses was on top of it asking all the right questions and pulling as many glasses as I liked in attempts of finding the perfect pair. I am very happy with this establishment and really looking fwd to picking up my super cute new pair of Ray Bans. read more

Brinley & Morad Optometry is a well ran office, both the front desk, appointment scheduling, helpful staff and the knowledge and details provided by the doctor during your visit. I trust them and am very pleased with the service I receive there! read more

Dr. Ballard and the office staff are phenomenal. I've been going here for years and it is always a pleasant visit.

It's been a long time since I've been to the eye doctor. This place made it so easy. The front staff was very helpful. Eye exam was easy. Dr. Brinley was very honest and helpful and actually explained why I would be having issues. My eyes are in good shape they just get tired from looking at the computer all day. The ladies there helped me pick out some reading glasses. I was even able to pick up my glasses in the same week. Overall great service. read more

Dr. Brinley has been my optometrist for about ten years. He is very nice and always answers all of my questions. The office is extremely clean, and has a good selection of eyewear, both eyeglass frames and designer sunglasses. The parking is free, which is nice. My contacts reorders are always super quick, just a couple of days. The staff is helpful and pleasant. All in all, this place is highly recommended! read more

I have visited Dr. Brinley twice, and I have been veru happy with his advice. The great thing about him is that he continously tells you what he is doing and why, while he is running tests. He goes beyond and above. Strongly recommended. Nice staff. read more

I had a contact lens emergency - my kid forgot to pack his. I stopped in and the very friendly staff member spent 10mins finding 5 pairs and gave them to me gratis! Lifesavers! read more

I have been wearing glasses & contacts since I was a child and Dr. Brinley is by far the best Optometrist I've ever had. The office staff is extremely friendly. I never have to wait ages to get an appointment, never have to deal with a sales push, etc. Dr. Brinley always careful explains each test he performs. Just a great practice--would definitely recommend to anyone looking for a great eye doctor. read more

No wait time for appointment. Staff were so helpful and friendly. Dr Brinley was very professional and personable. Their vast selection of frames allowed me to find exactly what I wanted. read more

Dr Brinley is an excellent doctor for hard to fit contact lenses. Thorough, knowledgeable, and very nice.

This is the best optometrist I have ever visited. Patient and kind I felt truly helped and not rushed. Thanks for the great service, I look forward to my next visit -Michael read more

They were great. Fast check in, and they explained all details with ease. They give you easy options when it comes to your sights.

This was my first visit to Dr. Morad's office. I have been visiting many optometrists for decades BUT by far Dr. Morad was the best of the best! She is very intelligent, super friendly, professional, and knowledgeable. Her staff was also very friendly and nice. The selection of the frames are great and the prices are very reasonable. Thanks Dr. Morad for your outstanding service! read more

RUDE...RUDE ...RUDE......Just got off the phone with someone at the front desk who was extremely rude, I asked about the HERRLICHT wood frames.....and got a rude response....brought a pair of Kazuo Kawasaki frames a couple of years ago and they're trash now and was offered nothing when I went in to get them fixed....SOME ONE ELSE WILL GET MY BUSINESS FOR SURE NOW.... read more

Great office and wonderful staff. I had a great first visit here. Needless, to say I found my new optometrist. Today I went in as a first time patient and I already loved the office since they were able to get me in on the weekend ! (Yay) for weekend hours. I had already filled out my new pt forms online. Which btw don't need to be printed you can just fill out and submit them directly! Awesome, I thought. It def saved me time. I sat for no more than 10 mins when the dr called me in for my eye exam.My exam went great and smooth and dr took time to explain to me the test and procedures he was going to conduct. Dr also made small talk among the exam and recommended me two a few good eateries I can't wait to try. I felt as if I was having a conversation with a friend he had great chair side manners! Thank you Dr. then I sat down and had a variety of wonderful glasses to choose from. They had different brands such as Versace , Gucci , Tiffany Co , Rayban , Coach , Burberry, Nine West, Valentino etc . Wonderful selection! If your looking for an eye exam in the Long Beach are seriously look no further and book your appt here you will not regret it. Thank you office staff and drs also for waiting as I selected my glasses and it was pass closing. You guys rock! read more