Amazing eye care but on time appointments are not their thing. Wait time minimum 20 min. Usually 40-60 min.

My optometrist retired and he referred me to Eye physicians of Long beach. Dr Martinez is my ophthalmologist and I am also getting care by my new optometrist Dr Theresa Trihn. After 28 years at one optometrist office my transition was smooth. The office is close to my home so I can come and take care of my eyes in less than 2 hrs. read more

I've known Dr. Martinez for over 10 years ! Together he and I have worked together side by side ! My name is Jaqueline, I've had the opportunity and pleasure to scrub in as his surgical tech and it makes me super proud to be on his team ! Over the past 10 years he and I have traveled together to Honduras and I have assisted him and a handful of Incredibly dedicated ophthalmologists in Cataract surgeries for the underprivileged. I myself (a patient) friends and family all trust Dr. Martinez! read more

The staff that helped me before Dr Martinez came in was wonderful. Friendly and helpful. Felt a little rushed and when I told him what brought me in today, I don't feel he really understood when I said dry eye and menopause in the same sentence. But Ian was nice enough to go over the eye lid scrub and all the samples he gave me. read more

My husband James had been delaying eye surgery because he did not trust the previous doctor he was referred to. This year, he was referred to Dr. Carlos Martinez at Eye Physicians of Long Beach. At the initial visit, his staff took his medical history and performed diagnostic tests using state of the art technology, then we met Dr. Martinez who is personable, a good listener and communicator. Dr. Martinez is an MD, a Board Certified Ophthalmologist and Surgeon who has extensive training and experience necessary to treat eye conditions. After several appointments, Dr. Martinez earned our trust and confidence in his abilities. Without hesitation, James agreed for Dr. Martinez to perform his cataract/glaucoma surgery. As expected, the surgery went well! Dr. Martinez restored my husband's vision. Dr. Martinez is the best of the best! He is a healer and a beacon of goodness that shines light unto his patients. We are fortunate to have met him in our lifetime. read more

My eye surgery went really well and Dr. Martinez, was great! He explains everything thoroughly in a way that gives you confidence. Had both my eyes done with him and I am very happy with the result! I highly recommend Dr. Martinez who I found to be an excellent surgeon and caring doctor. I also found the assistants very thorough and professional. The office wait can be long sometimes and the ladies in front office are a little dry, but overall is a good place and Dr. Martinez is wonderful!! read more

On Fri day July 7, 2023 Be careful sending your love ones to this facility. The staff does not glove or mask they touch the computer, writing Pens, equipment, even scratch their head, rub their Face and ,touch the patient without gloves, Mask or washing their hands.! Brian is kind and Knowledgeable, being sanitary would help! My 84 Year mother was brought to Dr. Carlos Martinez after the short exam My Mothers appointment was at 10:30 AM and was not seen until 1:30 PM Dr. Martinez told my mother that she "had a stroke in her Right eye" I requested some type of pain medication for my mother, I was told "it would be sent to her pharmacy" (which by the way was not sent to the pharmacy) that Friday afternoon. 07/07/ Exiting the room, Dr. Martinez was close cuddle with a female in the hallway who appeared to be upset- total unprofessionalism! I called at 3:45 following up about medication to pharmacy still no return call! Pharmacy stated "there was no Prescription called in for my mother" Saturday, July 8, 2023 Our Family brought Our mother to the emergency room in Long Beach Memorial was examined by the ophthalmologist on duty . He informed my mother and family Reason for so much pain My Mother was with the eye pressure of 70 Normal eye Pressure 15-20 on Dr. Carlos E. Martinez outgoing messages to public states a phone number that can be called or use for emergency purposes. Additionally that we can leave a text message. ( Eye Physicians of LB: Mrs.Bea's appt is today, Sep 21 at 4:05 PM. If you have questions call (562) 799-2020. Reply HELP=help. STOP=End msgs) There was no doctor on-call that returned the phone call , Nor ANY RETURNED PHONE CALL !! My mother was seen by Dr. Bei Ling in Long Beach. Dr Bei immediately assessed my mom extreme compassion, Dr. Bei was set to take vacation. However, she stayed on to assure my mother would have this procedure in the next few days seeing the eye pressure Dr. Bei helped her with a Eye Procedure 07/21. My mother Eye Pressure is now at 15 thanks to Dr Bei stepping in. Here's the worst ! Here we are in September 21,2023 continuous calls from Eye physicians of Long Beach for a returned appointment. ( which, by the way, I called and removed my mother from any further appointments at Eye physicians of Long Beach. Today I make a phone call to once again remove my mother from the roster or any further phone calls I spoke to! "Isabel " states that she is "" currently at the office today" Isabell is sick with the virus and at work. I suggested that she go home and get rest being in the medical field. I admire the heroism of her trying to work however, it doesn't support the fact that our nation has suffered COVID-19 along with any virus spread! Isabel stated "" you can talk to your daughter that way but don't talk to me and hung up The phone on me ! The reason for my call was to request that my mother be removed from the roster of physicians eyes of Long Beach is making sure they keep the appointment not following up. Be careful sending your love ones to this facility. The one star that I posted was for BRIAN, the MA, however... The entire staff needs to glove and mask, or at least wash hands in between each patient and scratching their head and rubbing their face. Dr. Carlos E. Martinez pay more attention to the conduct of your staff and their delivery to the public, additionally, do not book so many individuals on the same time and date appointment. It's inconsiderate and uncomfortable for seniors that have served this country with dedicated commitment. Dr. Carlos E. Martinez. May have had successful cases However, this is my mother place yourself in our position to watch her in the ER room for 20 hours before roomed in unbearable pain until this day. Never a returned phone call or follow up call only a confirmation call to keep appointment. UN HEARD OF! UNREAL! INHUMAN !!! read more

I have recommended Dr. Martinez to three of my friends; he's phenomenal and my post-surgical outcome is beyond anything I was expecting or could imagine. I can't speak highly enough about Dr. Martinez and I am THRILLED my optometrist recommended him for my procedures. read more

I went to see this doctor after l switch from another office in Huntington Beach, I was very pleased from the get go the office people including Allen were very helpful and professional a lot of human touch that l was missing from my previous doctors l am looking forward to a long lasting patient/doctor relationship read more

Recently had cataract surgery. Dr. Martinez was great. He clearly explained the process and the results were fine. I did have a bad experience with one of his staff, Cory. First, I had to ask her name because she didn't introduce herself. Then when describing my eye condition to her issues post surgery, she told me in a rude way not to describe anything else unless I first stated which eye I was referring to. (hint, it was the eye I just had surgery on & there are other ways of making requests and speaking to patients). A little later another staff popped in and mentioned something to her. She sighed and started to complain to me about how stressed she was because her computer entries were not being saved properly. I felt like saying that maybe she forgot to type which eye before doing the entries. Plus excuse me, but I had to take off early from work, drove an hour in traffic, and am still healing from surgery . I was stressed too but I didn't take it out on the office staff. Her whole attitude was pissy, unprofessional, and rude. The other staff that I dealt with were fine. I give a 5 star rating for the doctor and 4 for staff. 1 star for Cory. read more

All I can say, Dr. Martinez is a rare type of doctor who actually genuinely cares about the patient. When my regular ophthalmologist bailed out on me a few hours before a long awaited, and a few times rescheduled surgery, he stepped in and saved my day. First, I was shocked and didn't take the news very well, but he found the right words to convince me that he will help me. And he did! Now, I have my sight back, and I am so profoundly grateful that he volunteered to be there for me. read more

So they charged me 200$ for 10 minutes of talking. They didnt even resolve the issue that I came for, instead they suggested a surgery on my other eye that I didnt have any issues with. Ridiculous. read more

Best eye doc around! I've had cataracts and lens transplants done by him. This was my second lens transplant and there was a huge possibility of losing my cornea and having to get someone else's which is gross when I think about that. Anyway, he is so great that he saved my eye and gave me 20/20 vision from 20/54. He is very personable and kind and caring and really is into his job and explains it in as much or little depth as you want. Highly recommend Dr. Carlos Martinez! read more

As a physician myself, I am very selective in choosing physicians to care for me and my family. As a surgeon myself, keeping my eyes healthy is a major priority. Dr. Carlos Martinez has a stellar reputation in our medical community, and he has cared for us with great knowledge, professionalism, and compassion. He and his staff are simply the best! Look no further! read more

Fanciest medical office I've been to by far :) Okay, don't know if this is considered an actual review because I didn't actually have an appointment with the doctor, but this office is the fanciest doctor's office ever. So, that said, this is more of a review of the place and it's ambiance. Firstly, the staff are very friendly and it looks quite small, but all fits together quite nicely. They've got the most comfortable waiting room. Comfy leather couches, a magazine rack, and a TV! It was a rainy day that day and I had gone there with my Mom because she had an appointment. I was so surprised that they were able to fit everything in this office. There was literally a little shop for glasses, kind of like a little booth you see at the mall. Everyone seemed to be working together quite nicely. Okay, I'll be frank, I just watched the Food Network on the TV while I waited for my Mom and that kept me from being bored. The waiting room is nicely lit. None of that typical fluorescent lighting you see at your typical medical office. I hate that. It makes it more home-y and creates a nice calming and relaxing environment. I wonder if I can get a referral to this optometrist office! read more

I am a new patient with Dr Martinez and he is fantastic! His office is great including Ayana and Leo. Dr Martinez has gone above and beyond what I expected especially as a new patient. He's the best! read more

Incompetent staff!  Given incorrect information  from Tina, Indria, Elsa and others etc. Day of surgery called with questions regarding what I could consume before procedure.  Could not receive an answer from anyone. Was  put on hold for twenty minuets.  only to resort to contacting Oscar the CEO for assistance.  Second call from Oscar  I was advised to take my business somewhere else.  because I yelled at his staff ! sadly the patient has no validity.  this is after I had taken medication and set up my transportation etc.  feel bad for  Dr. Lars Hertzog. Disenchanted with  Dr. Martinez, tried  to sell me different lenses for $3,450.00 each plus $1,600.00 for my astigmatism.  Told him I did not want a Ferrari just a Porsche at seventy three  basic lenses good enough.  I felt I was at a used car dealership. Also the rhetoric was beyond acceptable. Bottom line If you want malarkey, I urge you to see them. If you have a brain this is not the place for you. They do not value intelligence!  Indria tells you one thing and does another( she hates driving from Ontario to her job) too much malarkey ! Tina does not listen, told me she does not make the appointments with memorial care. Memorial care expressed that the doctors do the appointments not the center.  who's on first. Kari Joseph gives lip service spoke to her with issues how the front office does not identify themselves when answering the phones or advise you on basic protocol, which then turns into you having to make a second appointment . I am shocked beyond!  Hope to speak with Lars and get his perspective. read more

I put off cataract surgery for several years, coming close a couple of times, but backing off for lack of confidence in the doctors. Last month I came to see Dr. Martinez for the first time and after him examining me and explaining the condition of my eyes to me and the options available to me, I decided on the spot to have him take care of my cataracts. Dr. Martinez made me feel completely at ease about the procedure he outlined to me and he explained clearly everything that would be associated with it, including potential risks in view of a special condition I had. Within a span of three weeks Dr. Martinez operated on both my eyes and while I am still recovering from the second surgery last week, the results are remarkable. Dr. Martinez and his staff are the best! Highly recommend him and them. Roman K. read more

Wednesday I had cataract surgery in my left I and one day later I was seeing 20/20. I was an incubator baby and had compromised vision since birth. Yesterday, was the first day that I could SEE an alarm clock. The experience from beginning to end was delightful. Dr. Martinez' staff is professional, friendly and empathetic. The Reagen Surgery Center was impeccably clean and once again the staff a delight. I can't recommend the Dr and his staff enough. read more

I would like to thank Dr. Carlos Martinez for being such a good ophthalmologist, for me the best Dr. Martinez made me an operation on my right eye,almosti was blind and now i can see thanks to his operation that hard just a few minutes.He is a great Dr. and a wonderful person.One feels in the waiting room very confortable and the wait is few minutes.In his office the taken as long as one need and answer all the questions that one,do you,do not dismiss the patient´s until sure that the patient is sure of everythin. His team are very nice and very professionals I´ve ever found in office medical,again thank you Dr. Martinez for your wonderful care and have that team of professionals with you. THANK A LOT YOUR PATIENT ADA SANABRIA read more

After trying unsucessfully to schedule an appointment and getting the run around with a different Provider -- I went to Dr. Martinez. If you are looking for a Doctor who's honest, understanding and truly cares about his patients, Eye Physicians of Long Beach, is the right place for you. My Scheduling and Cataract Surgery and recovery time was quick. The outcome was excellent! I am now Schedule for the procedure on my left eye next week. May I also add, my 82 year old Mother suffers from Anxiety and about two years ago was schedule to do the Cataract Surgery. However, her Anxiety got the better of her and was reluctant to proceed with the Surgery. When Mom was no longer able to read her morning Newspaper - Again, we tried Dr. Martinez. The Staff and Doctor put Mom at ease and Surgery was a sucess! So much so, Mom wants to go ahead and schedule her Right eye - Go Mom!!! I highly recommend Dr. Martinez and Staff at, Eye Physicians of Long Beach. Thank You! Mary Ellen Flores read more