On Fri day July 7, 2023
Be careful sending your love ones to this facility. The staff does not glove or mask they touch the computer, writing Pens, equipment, even scratch their head, rub their Face and ,touch the patient without gloves, Mask or washing their hands.! Brian is kind and Knowledgeable, being sanitary would help!
My 84 Year mother was brought to
Dr. Carlos Martinez after the short exam
My Mothers appointment was at 10:30 AM and was not seen until 1:30 PM
Dr. Martinez told my mother that she
"had a stroke in her Right eye"
I requested some type of pain medication for my mother, I was told "it would be sent to her pharmacy"
(which by the way was not sent to the pharmacy)
that Friday afternoon. 07/07/
Exiting the room, Dr. Martinez was close cuddle with a female in the hallway who appeared to be upset- total unprofessionalism! I called at 3:45 following up about medication to pharmacy still no return call! Pharmacy stated "there was no Prescription called in for my mother"
Saturday, July 8, 2023 Our Family brought Our mother to the emergency room in Long Beach Memorial was examined by the ophthalmologist on duty . He informed my mother and family Reason for so much pain My Mother was with the eye pressure of 70 Normal eye Pressure 15-20
on Dr. Carlos E. Martinez outgoing messages to public states a phone number that can be called or use for emergency purposes. Additionally that we can leave a text message.
( Eye Physicians of LB: Mrs.Bea's appt is today, Sep 21 at 4:05 PM. If you have questions call (562) 799-2020. Reply HELP=help. STOP=End msgs)
There was no doctor on-call that returned the phone call , Nor ANY RETURNED PHONE CALL !!
My mother was seen by Dr. Bei Ling in Long Beach. Dr Bei immediately assessed my mom extreme compassion, Dr. Bei was set to take vacation. However, she stayed on to assure my mother would have this procedure in the next few days seeing the eye pressure Dr. Bei helped her with a Eye Procedure 07/21. My mother Eye Pressure is now at 15 thanks to Dr Bei stepping in.
Here's the worst !
Here we are in September 21,2023 continuous calls from Eye physicians of Long Beach for a returned appointment.
( which, by the way, I called and removed my mother from any further appointments at Eye physicians of Long Beach.
Today I make a phone call to once again remove my mother from the roster or any further phone calls I spoke to! "Isabel " states that she is "" currently at the office today" Isabell is sick with the virus and at work. I suggested that she go home and get rest being in the medical field. I admire the heroism of her trying to work however, it doesn't support the fact that our nation has suffered COVID-19 along with any virus spread!
Isabel stated "" you can talk to your daughter that way but don't talk to me and hung up
The phone on me !
The reason for my call was to request that my mother be removed from the roster of physicians eyes of Long Beach is making sure they keep the appointment not following up. Be careful sending your love ones to this facility.
The one star that I posted was for BRIAN, the MA, however... The entire staff needs to glove and mask, or at least wash hands in between each patient and scratching their head and rubbing their face.
Dr. Carlos E. Martinez pay more attention to the conduct of your staff and their delivery to the public, additionally, do not book so many individuals on the same time and date appointment. It's inconsiderate and uncomfortable for seniors that have served this country with dedicated commitment.
Dr. Carlos E. Martinez. May have had successful cases However, this is my mother place yourself in our position to watch her in the ER room for 20 hours before roomed in unbearable pain until this day. Never a returned phone call or follow up call
only a confirmation call to keep appointment.
UN HEARD OF! UNREAL! INHUMAN !!! read more
