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    Landscaping building design

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    Recommended Reviews - BrightView

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    Reviews With Photos

    This is where Brightview blows the leaves.
    D. S.

    Do your research before hiring this company. They blow into your screen door, They leave trash on your lawn. Just look at the pictures you'll see for yourself. I thought I was looking at my community at first, but then I noticed it was someplace else.

    'Not good', is an understatement for my review of this business. Recently after escaping a forced Labor/slavery situation, in the Springs, I stopped at Memorial Park early one morning to reorganize the contents of my 2008 Chevy HHR. Shortly after my arrival, working from the hatch door in the back of my car, I noticed 2 Brightview Landscaping employees who were clearly STALLING, not doing any work whatsoever, for at least 30 mins. Rather, almost the entire time, they acted like CREEPS! And this is no exaggeration! I've never, in my 51 years of life, been made to feel so unbelievably UNCOMFORTABLE with the lingering, loitering, constant staring at me, it was freaking weird! This occurred during daylight hours, early morning, nothing weird it was clearly visible, what I was doing, and was outside of my car the entire time, not being CREEPY whatsoever! This continued, in spite of repeated requests to stop oggling me and my car, to keep their distance, and to mind their own business! I tell you, I was even fearful for a time that they would grab me for human trafficking or something similarly sinister! All kidding aside, it was past creepy, I was so concerned that I made sure I took pictures of their vehicle - That's when they started to stop encroaching in my space and do their landscaping jobs! NOt SECURITY, NOT POLICE, NOT ANYTHING, NOT ANYONE, but landscape crew, that is IT. LADIES, please use this as an awareness post - If you feel weird, uncomfortable, or fearful, of ANY SITUATION, ANYWHERE, AT ANYTIME, don't ignore your gut feeling or intuition, stay safe and aware of your surroundings, and especially the people you don't know, whether that are Gardner's, landscapers, plumbers, real estate agents, Whoever, you get the idea. It's been a couple of months, at the very least, about 6 weeks ago that this went down, and looking back at these images, thinking of those two creepy employees, still gives me the 'Willies'! Stay safe out there. Love and Light

    WEEDS
    David D.

    I have added more pictures of what continues to be a community in complete neglect.Your Foreman has been made aware of these issues,to no avail.Your answer to my post did nothing to address these issues.I am Permanently/Totally Disabled and as such your company is in violation of my American Disability Act.A Federal Offense.Instead of responding to this review,you should focus on addressing these concerns.

    Dead grass 60 days after sodding.
    Brad P.

    In short, Brightview failed to build the landscape plans it contracted to build; failed to provide the 90-day maintenance services specified in the Agreement's plans; and failed to correct the errors and omissions following notice of the deficiencies and problems. Our landscape architect's plans provided for installation of 18 valves and approximately 116 sprinler heads, plus more than 100 emitters. Brightview later charged us for an additional valve and about 20 more sprinkler heads that they said were needed. However, the final "as‐built" drawings prepared by Brightview showed installation of only 13 of 19 valves (or 68% of them) and only 42 of the 68 perimeter sprinkler heads, resulting in insufficient coverage of the grass. The irrigation controller apparently hadn't been ordered initially and arrived about 45 days following the trees and grass installation. Lastly, Brightview's maintenance crew was unaware and failed to follow‐up with the 90‐day maintenance period called for in the plans. Brightview had more than 100 days to remedy the improper installation and maintenance work required under the Agreement. Brightview failed to take steps to rectify its incomplete installation. As a result, we had no alternative but to hire another company and incur the additional expenses to correct Brightview's failures.

    Peter D.

    Our HOA just onboarded BrightView to maintain and service our community about 3-months ago. They continue to blow and leave grass and leaves on our driveway and don't cleanup after their maintenance. Attached pictures are examples of what they leave behind - and we cleanup ourselves EVERY SINGLE time. I DO NOT recommend them for personal usage and certainly DO NOT recommend them for servicing home communities of any size.

    Not mowed/missed mowing 2 weeks old.
    Sam D.

    So here is an update on this business and sadly, it's worse than my initial review. So many complaints regarding the quality of work in our community have gone by without any clear improvement in service, that it's basically useless to try and get them to accept that their work is poor. Attention to quality is non-existent and willingness to improve is clearly not a priority. They just don't get it, or just don't care. It's hard to understand why our community contracted with them for mid-5 figure sums, and this is what our money gets us. Incredible and sad! Several of our community residents have resorted to mowing their properties themselves, while still paying for their services as part of our monthly association dues because the sporadic frequency and lack of quality of work. Our contract is up next year and that can't come soon enough! I believe they are a franchise operation so I am already researching getting in touch with their franchise parent company because local franchise communication attempts have basically fallen on deaf ears and have been met with a ban placed on calling them directly and to route all concerns through our property management provider who is as unresponsive as this service provider. Read the reviews posted here and you will see that I'm not the only one with a negative review. Read mine from a year ago. I should have just cut and pasted it. I DO NOT recommend this service provider!!

    Jeffrey T.

    If you're looking for a landscaper for you home, office or community, stay away from BrightView. They service the condo complex I live in, and they do the bare minimum, and the HOA and BOD do not hold them accountable. When they are all onsite, they mow the small grass play lot, trim the landscaping, but they do not pick up trash. As you can see from the attached picture, they lack skills in irrigation line repair, as well. Sadly, there are several broken lines repair like this.

    This is the online photo of thier employees
    Cecilia A.

    Thought I'd have good people coming to my home I seen this guy smoking and he kinda acted weird I saw his name complained to the company and saw him again dicontinued service. He also will talk to your teenage daughters, telling them to add him he raps and giving them his nickname. That how I looked him up. Becareful who companies send to your home. I will never call them because they don't check who they send over . Beware the pictures they put up are pictures up of their employees looking all nice but what comes to your house is the opposite.

    unwatered ground for 3 month tress dying
    Sabrina K.

    I have lived in my Agoura home for 12 years.. it had beautiful landscape When I bought my home it was the landscaping thar truely caught my eye. 3 Beautiful full-grown hydrangeas, ground cover with purple flowers, green grass, and beautifully manicured trees lawns and bushes. I have been here since 2008, and part of a HOA w 52 townhomes. Five years ago, Brightview became the landscaping company to take care of all the landscaping needs of our neighborhood.. BAD CHOICE !!!!. Three full grown hydrangeas have been taken out, one huge agapanthus with beautiful purple flowers, and the groundcover cut so low it died..The two trees in my yard have NEVER been trimmed professionally ( just trip the bottom leaves) and I have paid my own gardeners to take trim back from the roof line.. The sprinklers are always breaking and the ground is as hard as rocks. ( i.e Dead hydrangea, Ground cover and grass) On a scale from 1 to 10, i give a 2, and that's just because ONE guy actually listened to me and made some changes to the best of his ability. I understand that part of this is the HOA responsibility however I would assume for what they are probably getting paid that they should have policy and procedure about fixing and clearing with out killing and making things pretty. There's an effort in my neighborhood to get rid of them but for anybody who is looking for a commercial or residential company, DO NOT HIRE All they do is Mow blow and butcher.... and sometimes don't even remove the debris. this company is bad news.!!! BAD BAD BAD NEWS If you like nice landscaping !!! My neighbor next-door has a dying magnolia tree because the sprinkler system has not worked in three months. Need I say more !

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    4 years ago

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    3 years ago

    These guys are terrible and do terrible work... lazy and rude. I'd rather install fake grass than to have them come back and do my lawn

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    Page 2 of 4

    Ask the Community - BrightView

    Review Highlights - BrightView

    Planter box outside hotel in ontario asked who did they told me brightview landscaping chino hills office.

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    Professional Drainage Experts - Garden Grove, CA- The team at Professional Drainage Experts

    Professional Drainage Experts

    (129 reviews)

    We had Professional Drainage Experts design and install a drainage system to protect our home from…read morewater intrusion, and the entire experience was outstanding. From the beginning, Foster was responsive, professional, and incredibly patient. He took the time to thoroughly evaluate our property, answered every question we had, and provided a detailed plan that gave us complete confidence in moving forward. Once the project began, Julio and his crew were exceptional. Julio was on site every day, kept us informed throughout the process, and his attention to detail was second to none. Early in the project, he even identified a previously unknown leak on our property that could have easily gone unnoticed and made sure it was addressed. What stood out most was the level of care the entire team put into their work. They weren't just completing a project. They were making sure it was done correctly and built to protect our home for years to come. Thank you to Shanese, Foster, Julio, and the entire team at Professional Drainage Experts. We couldn't be happier with the results and would recommend them without hesitation.

    I just had Inspection with them today, not my first time with them, but I'm finally writing a…read morereview because they truly made a difference. It's rare to find a company that combines professionalism, responsiveness, and genuine client care this well, I am a solicited agent once through a lot of companies who didn't follow up with what they preached. They were on time, highly knowledgeable, and communicated everything with clarity and intention. Most importantly, they gave my clients peace of mind--which is invaluable in this process. I would confidently recommend them. Thank you I'm looking forward to using them soon.

    Helix Landscape Construction - no grass, roundup sprayed here

    Helix Landscape Construction

    (27 reviews)

    We had a particular vision for the re-landscaping of our front yard, but it posed some engineering…read morechallenges. We had a designer develop a conceptual plan, but it did not fully address the engineering issues. When we met John Arney at Helix Landscape Construction, we knew we'd found the right person and the right company for the job. Sloping below street level, our front yard posed an interesting challenge to keep rain runoff out of our sump system as much as possible. The design incorporated the concept of a rocky swale to collect runoff, but John engineered all the details to including french drains to direct runoff into the landscape to re-charge the local water table for the signature bonsai tree and other plants envisioned in the plan. Throughout the project, John took the time to understand our aesthetic for the yard, and provided advice on so many details as it took shape. He traveled with us to rock yards and specialty nurseries to help find the perfect elements. John brought both great design ideas and the technical know-how we needed to make our vision a reality. Over the course of the two weeks he spent with us, I felt he truly became our partner in the project, which made it a pleasure to work with him and his team. As for execution, John's team was efficient, conscientious and respectful of us and our neighbors. The project was completed on time, despite discovery of a massive root system left behind from a previous tree removal, and many other tweaks to the effort made along the way. We are thrilled with the results and would recommend John for any landscape project you might have.

    I hired Helix again to do additional design and landscaping at our home in Redondo Beach and once…read moreagain they delivered! Creative, great ideas, really nice people & they cleaned up each day. Great value all around!

    Frank's Artscaping - New seeded grain growing really good after we upgraded irrigation sprinkler for maximum coverage and water efficiency.

    Frank's Artscaping

    (33 reviews)

    I waited a month after Gilberto finished fixing my irrigation because I wanted to show the green…read moregrass that had been hiding from lack of water from my sprinklers for nearly a year. Long story, we had a bad irrigation person install our sprinklers in 2018. He totally overloaded the valves and also used cheap sprinklers so while they worked initially, apparently when the city reduced the pressure to homes, the sprinklers dropped in pressure significantly which then resulted in lack of coverage. So in 2021, I hired a highly rated irrigation specialist who charged me over $2,500 to supposedly fix my sprinklers which again kinda worked but after 6 months which was within the warranty, he was nowhere to be found so I had coverage issues again. but because of COVID , I took to hand watering the gaps as an activity and was able to keep things going. Fast forward to 2025 and not only was the coverage bad but the city must have reduced the pressure again so now none of the front sprinklers for the lawn could even pop up so I had to hand water the entire front lawn 2-3 times a week. This was getting to be too much but I struggled to call another irrigation company because I was worried I would be bamboozled again and we can't afford that but I just couldn't hand water forever and we even thought of going drought resistant which we are not a fan off so I did a ton of research to try to find another company that I could trust. I reached out to 3 companies and Gilberto (Gilbert) was the only one who identified the issue that my entire system was on sprinklers that were not pressure regulated which is now the current standard in California. Plus the others proposed significantly more invasive and cost prohibitive solutions. I don't know the technology but essentially the pressure regulated sprinklers helps add pressure so when the water pressure is not strong, it gives it a boost. This helps conserve water and I was floored by Gilbert offering to come and install a few to test it out for effectiveness and he even gave me a guarantee that if it didn't work, I didn't have to pay. Can you believe that? Well he came as he said he would, installed a few and the difference was amazing! So then we decided to fixed all the sprinklers in this same manner and one day , he texted me to say he had been thinking about our project and he wanted to share that there was a chance the fix may not work because we had 40 sprinkler heads on one valve. ( the max should be 8-12). Well we then discussed options and because of how genuine and knowledgeable Gilbert was, I put my trust in him and he implemented his plan. And voila! It now works and he even fertilized my grass afterwards to help it along and the photos say it all and as much as I love my garden, I am happy to have 3 hours a week back that Im not hand watering. Plus, he heard me complaining about how one sprinkler head was blocked by a plant and next thing I noticed, he added a riser. That wasn't even in our scope of work. And Gilbert has followed up 2 times in the last month to just see how things are going. I feel valued and he clearly takes pride in his work and cares about his customers and wants to have long term relationships. It's hard to find honorable and capable people these days but I finally found my irrigation prince after the frog.

    I had a problem with my sprinkler system on a Saturday. I sent out requests for repairs not…read moreexpecting any one to show up until Monday. Gilbert came out on Saturday afternoon and performed a temporary fix. He came back mid-day Tuesday and finished the job in a timely manner and at a reasonable price. And then he came back later that afternoon to assure that the job was done properly.

    BrightView - landscapearchitects - Updated September 2026

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