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    BrightStar Care

    4.0 (13 reviews)
    Open • Open 24 hours

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    2 months ago

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    10 years ago

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    9 years ago

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    12 years ago

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    Review Highlights - BrightStar Care

    “They have been our provider for a few years and 2 different caregivers have been EXCELLENT as to both and have become part of our family!”

    Mentioned in 2 reviews

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    Inspirations of Tempe

    Inspirations of Tempe

    4.0(5 reviews)
    1.5 mi

    Wait times for resident assistance is terrible. If your family member needs help with bathing,…read morethey'll do everything they can to not help. For the price that residents pay they have yet to clean the hallway carpet. It used to be white and gray (maybe when they first opened). It's been brown for quite a while. With 80 or so residents at $6K a month, you'd think they could at least afford professional carpet cleaning once a year. The rooms also aren't cleaned very well. Families have to pick up the slack. Food is unhealthy and with sedentary residents, they'll be sure to gain weight easily. High staff turnover rates and staff that don't seem to care about people as much as just collecting a paycheck. Lots of "it's not my job" attitudes if you ask for anything. The lady at the front desk is so grouchy and unfriendly, you'd think she was working for free. Luckily there are a handful of caring staff (like the activities director Kelly and a few others) that keep this place going.

    I have no shortage of good things to say about Inspirations…read more They care for their residents holistically, including social activities, nutrition, medical care, everything! Their clinical staff is so caring and empathetic, and leadership does a great job of organizing care and finding community partners to support the community. They truly exemplify "patient-centered care" 5/5 stars and a huge THANK YOU for caring for our community and loved ones.

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    Inspirations of Tempe
    Inspirations of Tempe
    Inspirations of Tempe

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    Pennington Gardens

    Pennington Gardens

    3.0(4 reviews)
    6.8 mi

    Dirty! Went for a tour and walked out. Carpets are filthy, walls are splattered with spills,…read moreetc. it was very uninviting from the first step inside. Needs total renovation! So sad.

    We were set up to move my Mom into Pennington Gardens this Monday, but was suddenly informed last…read morenight that my Mom can no longer move into the facility, ever, based on incomplete data from their nurse. Over the past month we have searched for a facility to take care of my Mom due to a continued decline in memory and reached out to their director Susan and was able to secure a room in their "memory care" wing of the facility. During the process, their nurse met with my Mom and had contacted her PCP for information and up until yesterday they became concerned that my Mom was on a antibiotic for a medical condition that she no longer has (tested negative early April). When I asked what my Mom's PCP told them I was informed they had left a message an they did not respond. In literal a few hours we went from moving in on April 6 to "sorry, we can never take your Mom, but can help you find a place". Please note that we have already given the notice at my Mom''s current facility. The worse part is that I never spoke with the nurse. All of my Mom's health concerns and denial came their director on site contacting me. The question becomes: do you want your loved one in a place where their director and nurse can make decisions like this in a vacuum and apply them to your already stressful situation.

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    Pennington Gardens
    Pennington Gardens
    Pennington Gardens

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    BrightStar Care - homehealthcare - Updated October 2026

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