3 months ago I opted to move my mother to Parkland Memory Care even though the assisted living…read morefacility she was at had an impressive memory care unit. Through experience I have come to believe that staff turnover is highly correlated to quality and consistency of care. As I searched I was looking for an intimate and clean setting with low staff turnover as an indicator that the staff were happy in their job and therefore capable of providing consistent high quality care. Many, if not most at Parkland have been there 5-6 years. It was no contest. Parkland is a great facility, built specifically for memory care patients. What truly impresses, though, is the caring, attentive nature of the staff...and I mean everyone from the executive director to the caregivers!! They actively engage the residents and are kind, attentive and respectful. I am so happy I made the choice to take her to Parkland. She recently passed but loved her time there, especially loved the staff and the residents. If you have choice, you need to look at Parkland first. Incredible!

We put our 95-year-old mother who had serious memory issues in Parkland memory care, and they were…read moreabsolutely wonderful. Took good care of her really were sincerely interested in her well-being. About a year and a half later she had a terrible stroke and went to the hospital. Parkland said let's bring her home because you have eight brothers and sisters and we'll have a hospital bed and a 24 hour nurse so you guys can visit with your mother. She passed a week later, and everyone in the family got to see her, or get a telephone conference, to say they loved her. We highly recommend Parkland memory care for your consideration.

I wish I had never heard of Sunrise of Chandler. I wish I…read morehad never had to walk through their doors. But in Real Life I DID "have to" meet them and walk through their door. I needed Help "helping" my Dad. It's been almost 3 years now and I can show up any time of day or night and "catch" them being kind and compassionate and "on the job" with him even though he now requires almost constant care and supervision. Under Ryan Love's leadership the staff has made it as easy and painless as they can to help me face and make Tough Decisions as we progress along the memory loss path. The kitchen puts out restaurant quality food - it looks good, smells good, tastes good and has as much nutrition as they can pack in there to support the health and well being of the residents. The facilities team is vigilant about small and large projects and never make you feel like your request is an imposition. The transportation that is made available brings peace of mind when as a working adult you cannot always be there in the middle of the day for appointments. The healthcare team is responsive and supportive with "no judgement". I have had uncomfortable conversations with them and felt completely respected and accepted. They partner with the community to host children, youth and other civic minded groups to come in and interact/entertain the residents. This link to the world outside the 4-walls is so important and enjoyable for everyone involved.

My experience with both Susan and Brenda has exceeded all my expectations! They truly are…read moreoutstanding and care about their residents! Most of all, I appreciate their dedication to making this community a delightful place to reside.

Pros and cons on working here and seeing living conditions,…read morePros)you have some caregiver that really do care for their clients and help them with their needs front desk staff are very knowledgeable and kind Cons ) I seen servers take money from clients during dinner service , they feed same food two or day old to memory care clients when addressing concern old lady that runs the facility and HR don't care about their workers they allow them to get harassed and when their is a discrimination act going on they like to fire people or put it underneath the rug the people that run this place are races. I seen elderly man fall and caregivers. Laugh without assessing him when they do finally assess him. They just brush it off like nothing they're on their phone most of the time. There's easy exit doors that memory care clients can go to an open. Take them about at least 10 to 15 minutes to run to the door and redirect. They allow residence who have aggression going to other rooms and abuse other clients all they do is redirect them know about it or letting other family know what's going on with their loved one sad part is that if you are looking for a great facility and you're looking into this one, your families gonna be paying more because they accept the money from clients who already paying having them donate more money for a Christmas fun for the employees which is crazy because this company makes a lot of money. This ain't great place to work and if your planing having family leave here , beware of what going on and ask your family members questions

From the owner: Experience the best in retirement living at Cadence Chandler, where we offer Independent Living,…read moreAssisted Living, and Memory Care services. Our expertly designed programs help you embrace an active and fulfilling lifestyle.

Dirty! Went for a tour and walked out. Carpets are filthy, walls are splattered with spills,…read moreetc. it was very uninviting from the first step inside. Needs total renovation! So sad.

We were set up to move my Mom into Pennington Gardens this Monday, but was suddenly informed last…read morenight that my Mom can no longer move into the facility, ever, based on incomplete data from their nurse. Over the past month we have searched for a facility to take care of my Mom due to a continued decline in memory and reached out to their director Susan and was able to secure a room in their "memory care" wing of the facility. During the process, their nurse met with my Mom and had contacted her PCP for information and up until yesterday they became concerned that my Mom was on a antibiotic for a medical condition that she no longer has (tested negative early April). When I asked what my Mom's PCP told them I was informed they had left a message an they did not respond. In literal a few hours we went from moving in on April 6 to "sorry, we can never take your Mom, but can help you find a place". Please note that we have already given the notice at my Mom''s current facility. The worse part is that I never spoke with the nurse. All of my Mom's health concerns and denial came their director on site contacting me. The question becomes: do you want your loved one in a place where their director and nurse can make decisions like this in a vacuum and apply them to your already stressful situation.

Memory Care facilities with engaging activities and outings to support mindfulness and awarenessread more

My mother in law is currently staying at Chandler Memory Care. She has been there for…read moreapproximately 3 months. They taking very good care of her. Teresa and the other nurses are just wonderful.

Availability was an issue for 2 bedroom, 2 bathrooms. 5yr facility was clean and well organized…read more Candy was wonderful, very helpful and very accomodating, but cannot provide the apartment we want. We will have to he accommodating. We will call.

The Gardens WAS a thriving, happy community when my mom moved in March of 2023. Susan Griffin the…read moreperson I toured the facility with was wonderful. She took a video of the apartment for me so I could show my mom before she moved. Kim at the front desk was so helpful with everything I needed and the Director of Assisted Living, Keri Giles was always available to address anything I had concerns over with my mom. Everything changed in November of 2025 when the new Director, Alexondra came on board. I decided to relocate my mom after the holidays and gave the 30 day required notice December 31 to be moved out by January 31. I receive a call from the Director on January 5 that I need to move my mom into their memory care immediately. WHAT? I inform her my mom is moving out January 21 literally in 2 weeks. She told me it didn't matter I must move her into memory care or get 24-7 care for her. She's in assisted living! Needless to say I was able to move her to another assisted living facility where she is receiving true assisted living. Be very careful if you choose this facility. After moving out I personally cleaned the apartment and it was filthy even though housekeeping cleaned once a week. I then received a bill for carpet replacement. I was speechless. I've included some pictures of how filthy it was.

The staff at Atria genuinely care about their residents This is throughout the staff community…read more Some can say that's their job of course it's their "job" but you can tell when it's genuine. In particular our mom was well taken care and her concerns addressed quickly by Marcus and Wendy. They are the best. Thank you for your caring nature.

They have a wonderful Sunday Brunch. We enjoy the friendly staff and are able to have family…read moretogether to eat. Then play cards in the rec room. Would recommend visiting soon. NM

My father lived at Copper Creek for almost 3 years. He had previously lived at two other…read morefacilities that could not adequately care for him as his support needs progressed. He was at stage 4 when he entered and lived there comfortably until he had progressed to stage 7 and passed away. I can't say enough good things about Copper. The staff consistently provided compassionate and professional high quality care. The facility is impeccably maintained and immaculately clean. It was a tremendous comfort to the family to know that he was receiving the best care available at Copper. They did a great job of taking care of him and adapting his care level as the disease progressed. I highly recommend Copper to any family that has a loved one suffering from Alzheimer's.

Mother stayed here for two weeks. Despite being advertised as a memory care facility, many of the…read moreresidents appeared to be significantly, mentally I'll. Facility is unkept and filthy. Food is sub par. Rooms have no TV and there is little to no activities. Residents wander the halls and many times, attempt to enter your room. Mother was always in a state of fear being here. Would Not Recommend.

Do not leave your loved one here if you care about them. My grandma stayed at this facility and…read morethey were very neglectful. It was very frustrating to talk to the staff about the neglect that I noticed when I would go visit my grandma. Their care was not good, and I wish we never placed my grandma who had alzheimer's at this memory care and chose a different place.

Don't choose this memory care facility for your loved ones - the facility staff is neglectful and…read morethey are very slow to have residents evaluated for possible injuries. Even when you do manage to get a hold of a supervisor, you have to wait days or even weeks to speak about concerns - unless you have an appointment they won't give you the time of day or even listen to your concerns!

Thanks to the staff members who made the transition to Memory Care for Granma seamless. The care…read moregiver team was responsive, professional,and compassionate. A care giver coordinator was a member of the team. Kaila met our needs, was readily available throughout the process, to include personal visits and made us aware of protocols that required our attention. During our tour we observed beautiful, clean, well maintained buildings and happy clients. Mail delivery and trash disposal are available 24/7. Upper management members are always available.

I am here as a and I have been here two days and and blinds have fallen on my mother-in-law…read more He's about hit her in the head and there's green hard on her faucet heads that they still will not fix AC unit is leaking all over the floor in the kitchen And this is a health hazard for the possible slip and fall. But when I called the office they were rude disrespectful and this is to me as a visitor. I can imagine how they speak to the residence. But they told me that she waiting list. I told her what warrants emergency and destruction of personal property because the AC unit is leaking all over her kitchen floor they put a bucket down well if I wasn't here she could have fallen and really hurt herself I am never in all my stars for as much money as she needs to be treated and told this and be put on a waiting list when this is a very serious matter, especially and broke a should be ashamed of themselves in charging these people and treating them like this when they don't deserve this You are taking advantage of people like this. May God have mercy on their soul.