3 months ago I opted to move my mother to Parkland Memory Care even though the assisted living…read morefacility she was at had an impressive memory care unit. Through experience I have come to believe that staff turnover is highly correlated to quality and consistency of care. As I searched I was looking for an intimate and clean setting with low staff turnover as an indicator that the staff were happy in their job and therefore capable of providing consistent high quality care. Many, if not most at Parkland have been there 5-6 years. It was no contest. Parkland is a great facility, built specifically for memory care patients. What truly impresses, though, is the caring, attentive nature of the staff...and I mean everyone from the executive director to the caregivers!! They actively engage the residents and are kind, attentive and respectful. I am so happy I made the choice to take her to Parkland. She recently passed but loved her time there, especially loved the staff and the residents. If you have choice, you need to look at Parkland first. Incredible!

We put our 95-year-old mother who had serious memory issues in Parkland memory care, and they were…read moreabsolutely wonderful. Took good care of her really were sincerely interested in her well-being. About a year and a half later she had a terrible stroke and went to the hospital. Parkland said let's bring her home because you have eight brothers and sisters and we'll have a hospital bed and a 24 hour nurse so you guys can visit with your mother. She passed a week later, and everyone in the family got to see her, or get a telephone conference, to say they loved her. We highly recommend Parkland memory care for your consideration.

Five Stars -- Exceptional Care and a Wonderful Environment!…read moreI have had the pleasure of visiting Evergreen Assisted-living Home in Chandler and Gilbert and I cannot say enough wonderful things about them! Having visited many assisted-living facilities over the years, I can honestly say that these two homes truly stand out. They are always exceptionally clean, beautifully maintained, and have such a warm, welcoming atmosphere. The residents are always neat, clean, and well cared for, and they seem genuinely happy, comfortable, and cheerful. The ladies who work there are absolutely delightful -- always friendly, pleasant, and attentive. I know that caring for elderly residents, each with their own individual needs, medications, schedules, and personalities, is no easy task. It takes patience, compassion, dedication, and a very special kind of person to do it well. Emma and her wonderful staff should be extremely proud of the homes they have created. It is obvious that a great deal of love and attention goes into everything they do. If I were looking for a loving, safe, and comfortable home for someone I cared about, Evergreen Assisted -Living would certainly be at the top of my list. Keep up the wonderful work, Emma! You and your staff are making a difference in people's lives, and it shows!

Our family entrusted this home with the care of our elderly aunt. Sadly, our experience left us…read moredeeply disappointed. Within a relatively short period of time, we watched her decline much more rapidly than we expected. While we understand that elderly residents can deteriorate quickly, we were left with many unanswered questions about her care and communication during that time. One of our biggest concerns was the lack of communication. We did not feel that our concerns were addressed while she was living there, and after her passing, no one reached out to our family to express condolences or discuss what had happened. The first time anyone contacted us was only after this review was posted. We have concerns about the overall quality of care our aunt received, including how changes in her condition were communicated to us. Although the facility has stated that medications were administered according to physician orders, we continue to have questions about her care and the rapid decline we witnessed. Every family's experience is different, but ours left us feeling unheard, unsupported, and heartbroken. We hope the facility takes family concerns seriously and improves communication with loved ones during such difficult times.

I wish I had never heard of Sunrise of Chandler. I wish I…read morehad never had to walk through their doors. But in Real Life I DID "have to" meet them and walk through their door. I needed Help "helping" my Dad. It's been almost 3 years now and I can show up any time of day or night and "catch" them being kind and compassionate and "on the job" with him even though he now requires almost constant care and supervision. Under Ryan Love's leadership the staff has made it as easy and painless as they can to help me face and make Tough Decisions as we progress along the memory loss path. The kitchen puts out restaurant quality food - it looks good, smells good, tastes good and has as much nutrition as they can pack in there to support the health and well being of the residents. The facilities team is vigilant about small and large projects and never make you feel like your request is an imposition. The transportation that is made available brings peace of mind when as a working adult you cannot always be there in the middle of the day for appointments. The healthcare team is responsive and supportive with "no judgement". I have had uncomfortable conversations with them and felt completely respected and accepted. They partner with the community to host children, youth and other civic minded groups to come in and interact/entertain the residents. This link to the world outside the 4-walls is so important and enjoyable for everyone involved.

My experience with both Susan and Brenda has exceeded all my expectations! They truly are…read moreoutstanding and care about their residents! Most of all, I appreciate their dedication to making this community a delightful place to reside.

Availability was an issue for 2 bedroom, 2 bathrooms. 5yr facility was clean and well organized…read more Candy was wonderful, very helpful and very accomodating, but cannot provide the apartment we want. We will have to he accommodating. We will call.

Putting my loved one in this assisted living facility has been a nightmare from day one. The…read morefacility has repeatedly increased its prices without proper notification or a valid explanation for the increases, which is both frustrating and concerning. Staff turnover has been absolutely staggering. In just one year, the facility has gone through **three executive directors, three directors of nursing, and three nursing managers**. I have lost count of the caregiver turnover. This level of instability raises serious concerns about consistency of care, management, and the overall well-being of residents. Nearly every aspect of this facility has steadily declined since my loved one moved in a year ago. There are currently numerous apartments sitting vacant for months, just on my loved one's floor alone. Maintenance and cleaning services have also gone without adequate staffing for months at a time because the facility seemingly cannot retain employees in these essential positions. A year ago, I had certain expectations for the care and living environment my loved one would receive. Unfortunately, the reality has been deeply disappointing. Families place an enormous amount of trust in assisted living facilities to provide a safe, clean, and well-managed environment for the people they love. Based on my experience, Gardens has fallen far short of those expectations. I could go on and on, but I honestly question whether this review will make any difference. My hope is that other families will take these concerns seriously and carefully consider their options before choosing Gardens for their loved ones. **Families deserve transparency, consistency, and quality care--not ongoing uncertainty and a steady decline in services.**

Go see Nancy!! If you are looking for respite care, nursing care or any type of senior care she…read morewill help you! She loves what she does and she cares about her residents! Goes above and beyond for Everyone!

Dirty! Went for a tour and walked out. Carpets are filthy, walls are splattered with spills,…read moreetc. it was very uninviting from the first step inside. Needs total renovation! So sad.

YAY Brookdale! Way to take care with Social Distancing!…read more And big thanks to Nate for helping get my Mom to the phone tonight, he was patient and helped keep the distractions to a minimum so my Mom could stay focused on our call. Traci Henderson thank you for trying to coordinate other options and being responsive to calls to our families!!

At first the place seemed great. I looked at their sister company and I realized the directors new…read moreeach other (make sure you look at their complaints) that's how I was recommended. Memory care here is not for your parent, sister or sibling. This place disregards family, and social time and independence. Your family member will wonder and not even recognize they have a room and a bedtime. If you need security, sign the form and set it up for your family. Every incident at Brookdale is unseen. So take pics and let us know how to protect our seniors.

My friend was sent to this facility and every day I saw her or spoke with her, she sounded as…read morethough she was "home". The owner/operator treated her like her own mother which made myself and my friend's family feel very very satisfied that she was being taken care of in the best caring way and also secure. I highly recommend this as a good option like "home".

From the owner: Our business specialize in taking care of the elderly or TBI patients.read more

I love the Enclave at Chandler. The food is good the staff is wonderful. I love the activities. The…read moreone negative I have is it seems to be a little short staffed. The people who live here are very nice.

I'm very disappointed in how I was treated today. I walked in to ask about an Angel Tree for the…read moreresidents or a way I can donate and the lady was so rude from the minute we made eye contact. She didn't even have the decency to greet me like a person and just gave me a dirty look until I asked my question. If she treated a stranger looking to make a donation like that I bet she treats the residents way worse. She is the reason senior live homes get a bad reputation because she was just nasty and hostile. A person like that had no business working with your loved ones. I hope you find somebody more warm and welcoming because I have a few 4 letter words for her. Happy holidays. date of visit 12/2/2025 12:30ish pm

They have a wonderful Sunday Brunch. We enjoy the friendly staff and are able to have family…read moretogether to eat. Then play cards in the rec room. Would recommend visiting soon. NM

The staff at Atria genuinely care about their residents This is throughout the staff community…read more Some can say that's their job of course it's their "job" but you can tell when it's genuine. In particular our mom was well taken care and her concerns addressed quickly by Marcus and Wendy. They are the best. Thank you for your caring nature.

My family and I were devastated when we realized our mother had gotten to the point where living on…read moreher own would no longer be a viable option. As we considered viable options our primary concerns were the quality of care she would recieve and over all affordability. We considered several options but decided to move forward with The Villages at Ocotillo. We are very satisfied with the decision. My mother loves the facilities and the relationships she's built over the past few months with her new friends and the staff there. Heather Phillips was kind, attentive, and very helpful every step of the way. We'd definetly reccomend Ocotillo and would give 10 stars if we could! Thanks again!!

Outstanding people. The staff is caring and compassionate. You won't find better people anywhere…read more If there is a weakness, it is in the menu selection. Very questionable. Again, the servers are outstanding. Staff cooperative