3 months ago I opted to move my mother to Parkland Memory Care even though the assisted living…read morefacility she was at had an impressive memory care unit. Through experience I have come to believe that staff turnover is highly correlated to quality and consistency of care. As I searched I was looking for an intimate and clean setting with low staff turnover as an indicator that the staff were happy in their job and therefore capable of providing consistent high quality care. Many, if not most at Parkland have been there 5-6 years. It was no contest. Parkland is a great facility, built specifically for memory care patients. What truly impresses, though, is the caring, attentive nature of the staff...and I mean everyone from the executive director to the caregivers!! They actively engage the residents and are kind, attentive and respectful. I am so happy I made the choice to take her to Parkland. She recently passed but loved her time there, especially loved the staff and the residents. If you have choice, you need to look at Parkland first. Incredible!

We put our 95-year-old mother who had serious memory issues in Parkland memory care, and they were…read moreabsolutely wonderful. Took good care of her really were sincerely interested in her well-being. About a year and a half later she had a terrible stroke and went to the hospital. Parkland said let's bring her home because you have eight brothers and sisters and we'll have a hospital bed and a 24 hour nurse so you guys can visit with your mother. She passed a week later, and everyone in the family got to see her, or get a telephone conference, to say they loved her. We highly recommend Parkland memory care for your consideration.

Five Stars -- Exceptional Care and a Wonderful Environment!…read moreI have had the pleasure of visiting Evergreen Assisted-living Home in Chandler and Gilbert and I cannot say enough wonderful things about them! Having visited many assisted-living facilities over the years, I can honestly say that these two homes truly stand out. They are always exceptionally clean, beautifully maintained, and have such a warm, welcoming atmosphere. The residents are always neat, clean, and well cared for, and they seem genuinely happy, comfortable, and cheerful. The ladies who work there are absolutely delightful -- always friendly, pleasant, and attentive. I know that caring for elderly residents, each with their own individual needs, medications, schedules, and personalities, is no easy task. It takes patience, compassion, dedication, and a very special kind of person to do it well. Emma and her wonderful staff should be extremely proud of the homes they have created. It is obvious that a great deal of love and attention goes into everything they do. If I were looking for a loving, safe, and comfortable home for someone I cared about, Evergreen Assisted -Living would certainly be at the top of my list. Keep up the wonderful work, Emma! You and your staff are making a difference in people's lives, and it shows!

My 100 year old mother left the hospital into the care of hospice. I tried to care for her at my…read morehome, but 24/7 was too hard. I was so fortunate to find Evergreen. Emma and Mark have a lovely 5 bedroom home, with each of the residents in a private room. My mom's main caregiver was Lucy, just a wonderful, kind, and competent woman. Mom needed total care as she was bedridden and very weak at the end. The home is absolutely clean and very homey! All the residents seem happy and well-cared for. Mom passed away last week. The staff were incredibly compassionate and helped us navigate the end of life journey. My mom's main caregiver was very happy there. I highly recommend this home.

As a retired Registered Nurse here in Arizona with over 30 years of experience in healthcare, my…read moreexpectations are exceptionally high. When I first heard a very dear friend was moving into a senior living facility, my heart sank. I immediately worried about the typical horror stories and wondered how I could help her leave. However, from the moment I first visited her two years ago, all of those worries completely faded--and they have never returned. Sunrise of Chandler has given me an entirely new perspective on senior living. The quality of care and the friendliness of the staff are unmatched, starting from the top with the administrator, Logan. First impressions are so important, and a special shoutout goes to the receptionists, Rachael and Joanne. They are always incredibly welcoming to everyone who walks through the front door, with a beautiful emphasis on making the residents truly feel at home. This warm greeting is vital, as it instantly calms and relaxes those experiencing anxiety related to memory deficiency. My personal experience is with the memory neighborhood, and the care there is phenomenal. From Fidel the manager to the highly professional Nurse Practitioner Theresa, as well as Leaha, Dylan, Zoie, and Michelle--these are just a few of the dedicated front-line staff members who provide such outstanding support. I am profoundly relieved and grateful to Sunrise and all of its wonderful employees for making it the exceptional place that it is. I highly recommend them.

My experience with both Susan and Brenda has exceeded all my expectations! They truly are…read moreoutstanding and care about their residents! Most of all, I appreciate their dedication to making this community a delightful place to reside.

Availability was an issue for 2 bedroom, 2 bathrooms. 5yr facility was clean and well organized…read more Candy was wonderful, very helpful and very accomodating, but cannot provide the apartment we want. We will have to he accommodating. We will call.

Putting my loved one in this assisted living facility has been a nightmare from day one. The…read morefacility has repeatedly increased its prices without proper notification or a valid explanation for the increases, which is both frustrating and concerning. Staff turnover has been absolutely staggering. In just one year, the facility has gone through **three executive directors, three directors of nursing, and three nursing managers**. I have lost count of the caregiver turnover. This level of instability raises serious concerns about consistency of care, management, and the overall well-being of residents. Nearly every aspect of this facility has steadily declined since my loved one moved in a year ago. There are currently numerous apartments sitting vacant for months, just on my loved one's floor alone. Maintenance and cleaning services have also gone without adequate staffing for months at a time because the facility seemingly cannot retain employees in these essential positions. A year ago, I had certain expectations for the care and living environment my loved one would receive. Unfortunately, the reality has been deeply disappointing. Families place an enormous amount of trust in assisted living facilities to provide a safe, clean, and well-managed environment for the people they love. Based on my experience, Gardens has fallen far short of those expectations. I could go on and on, but I honestly question whether this review will make any difference. My hope is that other families will take these concerns seriously and carefully consider their options before choosing Gardens for their loved ones. **Families deserve transparency, consistency, and quality care--not ongoing uncertainty and a steady decline in services.**

Go see Nancy!! If you are looking for respite care, nursing care or any type of senior care she…read morewill help you! She loves what she does and she cares about her residents! Goes above and beyond for Everyone!

Dirty! Went for a tour and walked out. Carpets are filthy, walls are splattered with spills,…read moreetc. it was very uninviting from the first step inside. Needs total renovation! So sad.

YAY Brookdale! Way to take care with Social Distancing!…read more And big thanks to Nate for helping get my Mom to the phone tonight, he was patient and helped keep the distractions to a minimum so my Mom could stay focused on our call. Traci Henderson thank you for trying to coordinate other options and being responsive to calls to our families!!

At first the place seemed great. I looked at their sister company and I realized the directors new…read moreeach other (make sure you look at their complaints) that's how I was recommended. Memory care here is not for your parent, sister or sibling. This place disregards family, and social time and independence. Your family member will wonder and not even recognize they have a room and a bedtime. If you need security, sign the form and set it up for your family. Every incident at Brookdale is unseen. So take pics and let us know how to protect our seniors.

My friend was sent to this facility and every day I saw her or spoke with her, she sounded as…read morethough she was "home". The owner/operator treated her like her own mother which made myself and my friend's family feel very very satisfied that she was being taken care of in the best caring way and also secure. I highly recommend this as a good option like "home".

From the owner: Our business specialize in taking care of the elderly or TBI patients.read more

I love the Enclave at Chandler. The food is good the staff is wonderful. I love the activities. The…read moreone negative I have is it seems to be a little short staffed. The people who live here are very nice.

I'm very disappointed in how I was treated today. I walked in to ask about an Angel Tree for the…read moreresidents or a way I can donate and the lady was so rude from the minute we made eye contact. She didn't even have the decency to greet me like a person and just gave me a dirty look until I asked my question. If she treated a stranger looking to make a donation like that I bet she treats the residents way worse. She is the reason senior live homes get a bad reputation because she was just nasty and hostile. A person like that had no business working with your loved ones. I hope you find somebody more warm and welcoming because I have a few 4 letter words for her. Happy holidays. date of visit 12/2/2025 12:30ish pm

They have a wonderful Sunday Brunch. We enjoy the friendly staff and are able to have family…read moretogether to eat. Then play cards in the rec room. Would recommend visiting soon. NM

The staff at Atria genuinely care about their residents This is throughout the staff community…read more Some can say that's their job of course it's their "job" but you can tell when it's genuine. In particular our mom was well taken care and her concerns addressed quickly by Marcus and Wendy. They are the best. Thank you for your caring nature.

Pros and cons on working here and seeing living conditions,…read morePros)you have some caregiver that really do care for their clients and help them with their needs front desk staff are very knowledgeable and kind Cons ) I seen servers take money from clients during dinner service , they feed same food two or day old to memory care clients when addressing concern old lady that runs the facility and HR don't care about their workers they allow them to get harassed and when their is a discrimination act going on they like to fire people or put it underneath the rug the people that run this place are races. I seen elderly man fall and caregivers. Laugh without assessing him when they do finally assess him. They just brush it off like nothing they're on their phone most of the time. There's easy exit doors that memory care clients can go to an open. Take them about at least 10 to 15 minutes to run to the door and redirect. They allow residence who have aggression going to other rooms and abuse other clients all they do is redirect them know about it or letting other family know what's going on with their loved one sad part is that if you are looking for a great facility and you're looking into this one, your families gonna be paying more because they accept the money from clients who already paying having them donate more money for a Christmas fun for the employees which is crazy because this company makes a lot of money. This ain't great place to work and if your planing having family leave here , beware of what going on and ask your family members questions

From the owner: Experience the best in retirement living at Cadence Chandler, where we offer Independent Living,…read moreAssisted Living, and Memory Care services. Our expertly designed programs help you embrace an active and fulfilling lifestyle.