If you love your parents, DO NOT leave them at Summit Memory Care on Signal Butte in Mesa…read more Horrible care, wet beds, feces on the sheets, and toilet where she tried to take care of herself. There was a wet diaper in the hall, and a woman wandering in the hall with no pants on! I was visiting when the tech came in and asked me if I could take care of the mess that I had gone to get her to clean up. The patients have NO way to call for help other than hollering until someone happens to come in. When I asked about this, they told me "we check on them". I was there for 4 hours, and no one came in. The meals are HORRIBLE. I stayed to enjoy a meal with her, and no one at the table could eat the meal. None of us could even figure out what it was, broccoli with a brown gravy stuff on it.

Very friendly and attentive staff. Lovely dining room with gourmet meals. Beautiful courtyard for…read moreoutdoor gatherings.

A place of joy a truly exceptional group home I don't usually write reviews but a place of joy has…read morecompletely changed my perspective on senior care not all group homes are the same and if I could give this place 100 stars I would. For three years I cared for my mother as she battled dementia, it was one of the hardest experiences of my life, I struggled to understand her mood swings her refusal to eat, shower, or take medication. I eventually had to accept that I didn't have the skills or knowledge to provide the care she needed, after moving her four times since 2022 I was feeling hopeless until one day in March 2023 I overheard a woman at the grocery store raving about a place of joy she described it as heaven on Earth a place where her father was cared for with love and dedication her words stuck with me and I decided to visit from the moment I walked in I felt something different the owner Chela is incredibly attentive to detail and it's clear that she runs this home with both expertise and a huge heart every time I visit often unannounced I see caregivers who are genuinely happy always smiling and treating the residents with kindness and patience. Most importantly I always see the residents happy. the name says it all this truly is a place of joy, if you're looking for a group home where your loved one will be treated with dignity compassion and expert care this is it. I am beyond grateful to have found this place and I wholeheartedly recommend it to anyone seeking the best care for their elderly family members

To the Caregivers at A Place of Joy Assisted Living,…read more I want to take this opportunity to say what a wonderful experience my Aunt Darlene has had during the almost three years she has been with A Place of Joy Assisted Living. She is well fed, the facility is always clean, the meals are wonderful, and she is as happy as one can be under her circumstances. Her husband, my uncle, visits regularly, and always knows he will find his wife up and dressed, having a meal, or just finishing one, with clean linens on the bed, a comfortable chair where she feels safe, and people around who care for her and make her feel safe. I am grateful for the peace of mind my uncle has knowing the staff care greatly about and for my aunt which allows him some sense of comfort since they cannot be together in their home. Thank you all for not only caring for my aunt, but for the tenderness with which you care for my uncle as well. He is a wonderful man, and a wonderful husband to my aunt for over 65 years. That is a saint in my book! With gratitude and thanks, Their niece, Linda

The people are so happy here! Walked in to a piano playing in the background , some friendly fluffy…read moreand furry friends visiting residents, and on a big map saw everything within a close distance. From the large print library and activites, great food options, pool classes, and social clubs scheduled everything is designed to bring them together and to be happy. From my side there were lots of smart devices /support including a bed fall monitor! Very clean and everything felt new! Highly recommend checking it out!

We visited my mom for their Christmas concert and stayed in the Guest Apartment. What a treat!…read moreGreat 1 bedroom apartment that was comfortable and quite affordable. Made the visit even more special being that close to mom.

Very Bad Experiance for my elderly mother! I moved my my mom…read morein Aug 13 Day of move in.. AC not working and didn't work for 6 days. ( Avg outside temp) 113 * super loose toilet seat Week 2 and 3 cable not working. 21x staff cafe up. Its operator error, your using the wrong remote. Really, how about both cable boxes did not work. Meeting with directors to suggest a pre check-in and or walk thru. Fell on deaf ears. Week 3 , no " ambassadors " show up to show people mom around. Found out that another service offered by sales did not exist. Week 4. Got a bill 3x agreed upon amount. Excuse 1 the bill is right. Excuse 2. Company is being sold we are managing 2 set of books. Umm ok, what does that have to do with crazy charges. Excuse 3 it's for 2 months . Um ok, where is my sept bill? Answer.. we don't know. Well if you don't know who does. We don't know. Answer 4. We will get back with you. Week 5. Random persons Rx shows up in Apt. Never heard of this person. Call front desk. No person by that name lives here. Call facility nurse concerned that random meds in my mom's apt could have killed her if she was allergic to it. Zero sense of urgency. Offered to dispose of it. I'm more concerned about how it got there . Asked for follow up call... nothing ( I found correct owner of meds in 5 minutes and brought them to her. She lived in a totally different facility and was freaking out that they were missing) Week 6 Missing package. Package delivered to front, Ofer it bring it up, package goes missing, 12 different answers about potential package theories , bottom line , Gone! Week 7. I notice over $1700. Missing from my mom's account. I discover in a facility that does not allow tips, my mom had "Tipped" employees over $1700, 5 and 10 bucks at a time. All this in 7 weeks. 100% my mom's fault for offering and probably insisted they take. 100% unacceptable for a resident they labeled " having some level of dementia and confused". Week 8 give notice. I asked for a brief meeting to let mgmt know the collective reasons we were leaving . Texted at 12 was told 5 or 6 hours later they had to go to the post office. They offered a call the next day, but that was move out day! It is very disappointing that my mom who lived in her home for 35 years, had this as her first assistant living experience! I debated writing this review ! It's too late for my family , but hopefully this will help you ask some extra questions before you put your loved one here. Transitioning twice in 8 weeks had been hard, sad , frustrating and unnecessary if this place would have just done what they said they were going to! Once they got the first chubby check, it went downhill quick!!! In all fairness the director did make some things happen when I made her aware of the issue. Unfortunately messages happen not to reach her, others assigned to call us back did not, the CYA game was played at the mastery level! Future Resident beware!!

From the owner: At Inspira Gateway, start each day feeling inspired and ready to embrace life to the fullest. Our…read moreholistic approach to our Independent Living, Assisted Living, and Memory Care services provides programs and amenities that are designed to enrich and empower you to enjoy your retirement on your terms.

Silvercreek INN has such a warm, peaceful feeling the moment you walk in. It's clean, comfortable,…read moreand feels like a home--not just another facility. It's beautiful! What really stood out to me is the staff. You can tell they're not just doing a job--they really care about their residents about their families too! Wonderful energy! So much kindness and respect. Highly recommend!

The thoughtfulness of the staff and attention to detail make all the difference in the world! From…read morethe activities with Jane to the delicious food Silver Creek Inn is making a hard situation the best possible outcome. I am grateful to have found Silver Creek Inn.

My parents have lived at Watermark at Morrison Ranch (Originally Quail Park) for about 4 years…read more While my mom passed away last year, my dad continues to live at Watermark. Over the last several months, I have noticed an exceptional employee named Haley working in your dining room. Haley has a gift of caring, compassion and patience with every resident that she servers. It is obvious that she loves working with elderly people & it shows. Employees like Haley are rare, and she is an asset to Watermark at Morrison Ranch. John

I have the honor and privilege of being a volunteer at The Watermark at Morrison Ranch. In my…read moreexperience of visiting several different assisted living facilities in the East Valley, I have found The Watermark to be my very favorite. It is such a beautiful facility, with so many wonderful residents. It truly has a "big happy family" feel to it. Everyone is so friendly and kind to one another. From the staff and servers, to the nurses and directors, they all truly make it a warm and friendly environment for all that live there.

By the time I reached Lorell the director at heritage village I was o frustrated so upset with…read moretaking care of a family member r. One conversation with Lorell and she made me feel at ease. She helped us place my loved one in the proper house in heritage village so she could thrive and be happy again. Lorell made the process very smooth and seamless. The staff has been nothingl short of amazing. The house is clean, the food is delicious. The staff is very attentive to the clients and family members. Heather the activities director is so great written the clients. My grandmother is back to her old vibrant self again and meeting new people making new friends it's so refreshing to see. Thank you to everyone at heritage village. They take seen to care about the clients who live there. So many activities to do as well.

My sister is getting excellent day/ night care for 2 years in her house #1…read more not 1 hygene problem or sore because Gretchen has attentive caregivers. The front office business Manager, Aria, is constantly available if we need help and aware of what's happening in our world. Thanks to all at Heritage Village for welcoming environment, daily. Cathy Jackson

This has been life changing for our family. My mother in law is here and is the happiest we've…read moreseen her in a very long time. She has friends, daily activities, and purpose. The staff is AWESOME!

As an employee, I have witnessed great care and concern for the residents. The office staff is very…read moreprofessional and eager to assist. Offering creative activities to our residents in both assisted living and memory care, the residents stay enhaged. Accepting Altc plans and private pay, residents and families know they have a forever home. Did i mention the food is amazing! Chef Ty and his team really do put love in their food, its more than just a meal.

You have a care Team that really cares and takes there job…read moreseriously one particular person I have encountered is Savannah Gantz she is a hard worker and seems to genuinely care for people

Our mom was a resident in memory care for almost 5 years. The staff became family to her and to us…read more They made mom feel safe and loved. We appreciated that when we visited we could spend quality time with our mother. We are truly blessed to have found Sky Vista and their caring team. From our Mom's last day in earth to our visit to say goodbye, we felt the love they had for her. And they knew she loved them. Eternally grateful.

I have a family member who moved in recently and I can attest to the care being top notch! The…read morestaff is attentive and super nice. It's a clean and well kept facility with a ton of activities and amenities for the residents. The food is great and the care provided is top notch. Highly recommend Savannah House if you are looking for Assisted Living facilities

My brother has been a resident in their memory care for over a year. Great facility with open…read morecourtyard, active memory-focused activities 4 X day, family style meals, access to doctor, physical therapist, hair & nail care, and day outings. However, expensive ADL care has been sporadic because of staff turnover. The carpet in his room has smelled like urine since July, clothes and linens continue to be missing, showers and incontinence help ignored. He loves the environment, activities, food, but is leaving now because of constantly increasing fees. Beware of their "hidden charges""!