I can't begin to say enough about the Citadel facility and their staff. My dad passed away on…read moreJanuary 26, 2016 and spent the last 2 months of his life there. The accomodations were just amazing. My parents stayed in one of the efficiency apartments and it was so nice that they felt like they were at home. Because of my fathers dementia he couldn't really go to the cafeteria so my mother was able to order meals and have them delivered and the food was wonderful. Paula, my parents favorite CNA, and the rest of the medical team was so patient with my father and, I feel, truly loved him. Even the janitorial staff was wonderful. I can't thank the CItadel staff enough for making my dads tranistion much easier and being so warm and kind to my parents. I just can't imagine a better place to recommend. XOXO

BEDBUGS! The whole facility! 7 years straight! They cant get rid of them after trying almost…read moreeverything. Notice the new carpet inside. That was the last attempt to get rid of the bugs. My dad and his room mate were crawling with them. In their hair laying eggs, in the bedding, clothes, covered! Your loved one will be bagged up and carelessly thrown into another room for 7 days while they kill the bugs in their own room. Over and over. Rude staff that leaves people hollering in their rooms for hours...they dont answer the emergency buttons and friends of my dad died alone calling for help that never came. Poor food quality, rental hikes sometimes double without any advance notice, meds not given to most of them on time, countless excuses, zero entertainment and the place is filthy and stinks of urine everywhere. Horrible! Even if you hate your parents, this place is too much!! Last year the laundry room caught fire and the entire place had to be evacuated into the street since noone ever cleaned the lint traps. fun fun. Myself and the nurses that came in to work with my dad said over and over this place needs to be shut down. The front desk ladies are trained to have great big smiles.....its all a load of crap. Don't fall for this place. All the residents can only complain with nothing ever getting better. Pure hell hole! Sickens me!

A place of joy a truly exceptional group home I don't usually write reviews but a place of joy has…read morecompletely changed my perspective on senior care not all group homes are the same and if I could give this place 100 stars I would. For three years I cared for my mother as she battled dementia, it was one of the hardest experiences of my life, I struggled to understand her mood swings her refusal to eat, shower, or take medication. I eventually had to accept that I didn't have the skills or knowledge to provide the care she needed, after moving her four times since 2022 I was feeling hopeless until one day in March 2023 I overheard a woman at the grocery store raving about a place of joy she described it as heaven on Earth a place where her father was cared for with love and dedication her words stuck with me and I decided to visit from the moment I walked in I felt something different the owner Chela is incredibly attentive to detail and it's clear that she runs this home with both expertise and a huge heart every time I visit often unannounced I see caregivers who are genuinely happy always smiling and treating the residents with kindness and patience. Most importantly I always see the residents happy. the name says it all this truly is a place of joy, if you're looking for a group home where your loved one will be treated with dignity compassion and expert care this is it. I am beyond grateful to have found this place and I wholeheartedly recommend it to anyone seeking the best care for their elderly family members

To the Caregivers at A Place of Joy Assisted Living,…read more I want to take this opportunity to say what a wonderful experience my Aunt Darlene has had during the almost three years she has been with A Place of Joy Assisted Living. She is well fed, the facility is always clean, the meals are wonderful, and she is as happy as one can be under her circumstances. Her husband, my uncle, visits regularly, and always knows he will find his wife up and dressed, having a meal, or just finishing one, with clean linens on the bed, a comfortable chair where she feels safe, and people around who care for her and make her feel safe. I am grateful for the peace of mind my uncle has knowing the staff care greatly about and for my aunt which allows him some sense of comfort since they cannot be together in their home. Thank you all for not only caring for my aunt, but for the tenderness with which you care for my uncle as well. He is a wonderful man, and a wonderful husband to my aunt for over 65 years. That is a saint in my book! With gratitude and thanks, Their niece, Linda

If you love your parents, DO NOT leave them at Summit Memory Care on Signal Butte in Mesa…read more Horrible care, wet beds, feces on the sheets, and toilet where she tried to take care of herself. There was a wet diaper in the hall, and a woman wandering in the hall with no pants on! I was visiting when the tech came in and asked me if I could take care of the mess that I had gone to get her to clean up. The patients have NO way to call for help other than hollering until someone happens to come in. When I asked about this, they told me "we check on them". I was there for 4 hours, and no one came in. The meals are HORRIBLE. I stayed to enjoy a meal with her, and no one at the table could eat the meal. None of us could even figure out what it was, broccoli with a brown gravy stuff on it.

Very friendly and attentive staff. Lovely dining room with gourmet meals. Beautiful courtyard for…read moreoutdoor gatherings.

I have been working for Fairbrook Groves for 5 months. This place is beautiful and our residents…read morelove living here. The owners are amazing and work very hard to make Fairbrook Groves a place you want a family member living at. I plan on working here until I retire.

Fairbrook Assisted Living is run by wonderful, caring people who sincerely want the absolute best…read morefor their Residents! It's a wonderful home, well taken care and very organized. It is a positive, loving environment. I highly recommend Fairbrook for your loved one.

Staff was fine my shared room was horrible. The food was terrible high fat high sodium very small…read moreportions served cold. It feels like profit center for old people storage

I was not impressed with the owner or the ever changing staff. My friend was placed there - she…read morealways seemed afraid and our visits were never in private! I was happy when she was moved to a different facility. Please check carefully when looking for a place for your loved ones !

The caregivers at Country Estates are outstanding! My mother transitioned from a memory care…read morehospital into this assisted living home. It was perfect for her. The home is safe, relaxed and spotless. The residents have their own rooms and move around the interior of the estate freely. The staff is compassionate and attentive to every need. They treat the residents like family and that really makes a difference!

very clean, but not enough activity. Mostly everyone just sits in their rooms or in front of the…read moretv. If you have trouble eating they send them to the naughty table. I wish I would have looked around more. they have someone come in for music once a week, but that's the only activity they get.

The people are so happy here! Walked in to a piano playing in the background , some friendly fluffy…read moreand furry friends visiting residents, and on a big map saw everything within a close distance. From the large print library and activites, great food options, pool classes, and social clubs scheduled everything is designed to bring them together and to be happy. From my side there were lots of smart devices /support including a bed fall monitor! Very clean and everything felt new! Highly recommend checking it out!

We visited my mom for their Christmas concert and stayed in the Guest Apartment. What a treat!…read moreGreat 1 bedroom apartment that was comfortable and quite affordable. Made the visit even more special being that close to mom.

Assisted Living of Mesa is not the typical group home! Before I visited this home, I was sure that…read morethe type of loving, professionally-run home I so needed for my mom did not exist! I toured more group homes than I can count; typically leaving in tears considering the type of 'existence' my mom would have there. As a school administrator with high standards, I expected equally high standards from other professions; my expectations were truly always shot down when I visited group homes in the Phoenix area. I began to think the 'best' was just very below-average and felt despair in considering leaving my dear mother in any of them. But... when I stepped inside the Assisted Living of Mesa, I immediately felt a difference- a huge difference. At the other homes I had visited, I always had the sense that the caregivers were putting on a happy face for visitors but somehow sensed that when the door closed, things were not so happy. I was negative about the whole group home concept and was distraught over how I could take care of my mother. The caregivers have a really hard job, I know, but I can't compromise my mom's safety and care. ​But... when walked into the Assisted Living of Mesa, I could not continue with that negative feeling. I immediately felt that the employees were committed to making the group home a HOME for everyone who visited or lived there! There was such a genuine feeling that permeated every aspect of the tour. I immediately sensed that my dear mom, who has dementia and cannot really advocate for herself, would be loved, cared for and about, and not left alone. I knew, on that initial tour, that I could go to work each day knowing that she was loved, helped, taken care of, supported, and considered part of a family. Now, Mom has been at the Assisted Living of Mesa for almost three years. They love her there, meet her needs for dementia care, and I have never worried or wondered about how she is treated. I have to work; I also have to care for my mom who cared for me for so long. This group home is not the typical group home!

From the owner: Assisted Living of Mesa epitomizes excellence in senior care, offering a blend of private…read moresanctuaries and communal spaces that promote independence and community. Our cozy, private bedrooms provide residents with personal retreats, while shared living areas foster social interaction, engagement, and the formation of lasting friendships. Our compassionate caregivers provide personalized support, ensuring each resident thrives within our warm, welcoming environment. With a focus on tailored nutrition and diverse activities, we prioritize holistic well-being. Trust Assisted Living of Mesa for unparalleled dedication to excellence and compassionate care - where every resident is cherished as part of our family. Call for a tour today.

You have a care Team that really cares and takes there job…read moreseriously one particular person I have encountered is Savannah Gantz she is a hard worker and seems to genuinely care for people

Our mom was a resident in memory care for almost 5 years. The staff became family to her and to us…read more They made mom feel safe and loved. We appreciated that when we visited we could spend quality time with our mother. We are truly blessed to have found Sky Vista and their caring team. From our Mom's last day in earth to our visit to say goodbye, we felt the love they had for her. And they knew she loved them. Eternally grateful.

I've lived at Bella Vista for a year now and I have nothing but good to say about it…read more Very caring and friendly staff. The staff is always receptive and helpful. It is very clean and orderly here. A lot of benefits come with living here and I'm almost always finding new fun things to do here! Welcome All!

Activities leave a lot to be desired at Bella Vista. There is a sign up book for about 30 clubs…read more The residents have expressed interest in some of these clubs. However even tho we signed up in Feb many clubs have no meeting dates or time. What about the scooter safety information we signed requesting in Feb?? Nothing, no follow up, no information. Travel club Same. There are multiple others. Some activities on the calendar are a mystery. What is a knowledge nest education class?? At least offer a brief explanation of what a knowledge nest education class offers. Activities offered darts in the bistro. The darts had no points. Magnets on them were weak. They fell off the target. We are not children. Please don't offer us sports, games for a child. Someone needs to review activity interest as evidenced by sign up and participation. It looks like there is plenty to do but that is misleading.