If you love your parents, DO NOT leave them at Summit Memory Care on Signal Butte in Mesa…read more Horrible care, wet beds, feces on the sheets, and toilet where she tried to take care of herself. There was a wet diaper in the hall, and a woman wandering in the hall with no pants on! I was visiting when the tech came in and asked me if I could take care of the mess that I had gone to get her to clean up. The patients have NO way to call for help other than hollering until someone happens to come in. When I asked about this, they told me "we check on them". I was there for 4 hours, and no one came in. The meals are HORRIBLE. I stayed to enjoy a meal with her, and no one at the table could eat the meal. None of us could even figure out what it was, broccoli with a brown gravy stuff on it.

Very friendly and attentive staff. Lovely dining room with gourmet meals. Beautiful courtyard for…read moreoutdoor gatherings.

The caregivers at Country Estates are outstanding! My mother transitioned from a memory care…read morehospital into this assisted living home. It was perfect for her. The home is safe, relaxed and spotless. The residents have their own rooms and move around the interior of the estate freely. The staff is compassionate and attentive to every need. They treat the residents like family and that really makes a difference!

very clean, but not enough activity. Mostly everyone just sits in their rooms or in front of the…read moretv. If you have trouble eating they send them to the naughty table. I wish I would have looked around more. they have someone come in for music once a week, but that's the only activity they get.

Was going to spend 90-100K on a mobile home. They indicated that our dog was over the 25LBS weight…read morelimit so that was the end of the sale. My dog (beagle) weighs about 35lbs. Their loss!!

Love living here. People are fantastic, lots of activities. Friendly, safe environment. Rules are…read morenecessary to keep the community beautiful.

To far gone. Trust me I live here. Very dysfunctional climate here. Many things need to c hange…read moreregarding care and resident rights. Staff thinks they are in charge. Administrator is never here! Never! Owners won't put in the time to improve this. It's incredibly sad.

From the owner: What makes the difference at Visions Assisted Living of Apache Junction?…read moreWe believe our success arises from several factors: - Staff who foster independence with loving, dignified, personal, and physical care - Knowledgeable Alzheimer's caregivers who help residents feel secure and comfortable - Over 25 years of experience in senior care - Locally-owned, quality care - Owners on-site daily - Low resident/staff member ratios - Family-focused services Enjoy Meaningful Benefits What else can your loved ones expect within our community? - Low resident-to-staff ratios - Individualized care plans - Quality social, mental, physical, and emotional care - Delicious, nourishing meals (including specialized diets) - Simple floor plans - Medication assistance - Recorded monitoring - Mobility assistance & transportation - Dynamic activities programs - Daycare & respite services - Personal grooming and hygiene - Daily housekeeping and laundry - Personal call system - Incontinence management - End-of-life care

I would not recommend this place for your loved one needed assisted living. I'll start at the…read morebeginning. In 2022 I stopped in to Broadway Mesa Village, completely overwhelmed knowing my mom could no longer live independently especially since her entire family lives out of state. The director and sales manager at that time had been there many years and were welcoming and helpful. I was thrilled to move my mom! She needed a low level of assistance which included stand-by during twice a week bathing and some re-direction but that was all. About a month after she moved in, it was announced the director, sales manager and long-time chef were leaving. Over the next almost 2-years, there was a revolving door of directors, interim directors, or corporate staff filling in and nursing staff changes, before the current director. I visited every 3 months and always had a sit-down with them to share my thoughts and concerns, except I could not get a meeting with the current one even after I decided to move her out of the facility. I felt that would have been the most important meeting. So, back to her level of care. No meds, no special needs, just stand-by for bathing and housekeeping. Never once when I visited or any family visiting did anyone come for her shower time. When I asked, I was told my mom would send them away. OK. I get that. But she was never clean when I visited and she had several (at least 4 in 2 years) UTIs that sent her to the ER. Each time her mental state declined. Earlier this year it was decided her care level would need be increased from Level 2 to Level 4. This should include showering assistance (not stand-by) and distribution of her 2 prescriptions at $1900 added to what were were already paying. Now, I still NEVER saw anyone come to help with bathing or dressing. Her hygiene was unacceptable. I always made it clear that I lived far away and mom may need help with simple tasks like keeping her phone charged but often her phone would be dead and I'd have to call the front desk to make sure they'd seen her that day and ask if someone could charge her phone. Now to housekeeping...her apartment was also dirty! Every time I visited, after getting mom clean, I'd clean her room. Dishes were always piled high in her sink. It smelled. The floor was dirty needing both sweeping and mopping. Her refrigerator was full of rotting leftovers she'd bring back from the dining room. Once, when her mental state was not good (and shortly after was diagnosed with another UTI), I found over 20 cups and glasses from the dining room in her apartment (in her cupboards, sink, drain, side table, and bathroom). When I returned them to the kitchen, they were shocked. I was too. Why wouldn't housekeeping take them back? Oh, and the roaches. First a dead one. Hmmm. Concerning. Then next visit a couple of live ones. Maintenance came out to spray immediately once I reported it. Upon move out, under the mat in her shower, a bunch of little baby roaches scurried out of the light and I scurried out of the room! Lastly, when I decided it was time to move her closer to me and gave the 30-day notice at Broadway Mesa Village, it was very hard to get any answers as to how to get her medicine before we left. I also needed assistance getting my mom on a call with a nurse in the state where she was moving for an assessment. Seems like it would be a pretty standard request from one assisted living facility to another, but I was told by the director (through the new person working in the business office, yeah she didn't take the call) that no one could take the time to help my mom access a video phone call for 10 minutes. She lived in an assisted living facility with very little, almost no assistance. Luckily for me, there were 2 people that had worked there the entire length of my mom's residency there that definitely made both of our lives better! One helped my mom with that needed video assessment on her own time and the other mailed my mom's meds that weren't available to me on her move out date! Angels! There are definitely amazing people there and I give them a lot of credit dealing with my mom and helping me from afar and I'm forever grateful to them. But the ownership and management and how this facility is run day-to-day is very concerning. If you plan to move a loved one here, you need to be a strong advocate for them, monitor their care, and visit often! Thank you for your time if you've gotten to the end of this long review.

We placed my Mom at Broadway Mesa Village about 1.5 years ago (August 2022)…read more At this time the management team was great, the facility was clean, the staff was amazing. the food was quite good! Over the 1.5 years they have changed management teams twice, they don't communicate with the residents or family members on changes. They are unable to keep staff, high turnover from the Chef to the Medical Tech and even the maintenance team! I would not recommend this place to anyone. My mom passed away on Feb 2, 2024. We had just paid her rent for the month of February and to this date April 8, 2024 they have not refunded our money! Each time my sister calls she is told the same thing- it has been approved but still there is no check. There is no way to contact the corporate office- I have done major searches on the internet and no luck. BEWARE! And of course the email they provided is not a valid email address!!! Come on Broadway Mesa Village. We entrusted our Mom to your care and you can't even respond!!

This has been life changing for our family. My mother in law is here and is the happiest we've…read moreseen her in a very long time. She has friends, daily activities, and purpose. The staff is AWESOME!

As an employee, I have witnessed great care and concern for the residents. The office staff is very…read moreprofessional and eager to assist. Offering creative activities to our residents in both assisted living and memory care, the residents stay enhaged. Accepting Altc plans and private pay, residents and families know they have a forever home. Did i mention the food is amazing! Chef Ty and his team really do put love in their food, its more than just a meal.

The people are so happy here! Walked in to a piano playing in the background , some friendly fluffy…read moreand furry friends visiting residents, and on a big map saw everything within a close distance. From the large print library and activites, great food options, pool classes, and social clubs scheduled everything is designed to bring them together and to be happy. From my side there were lots of smart devices /support including a bed fall monitor! Very clean and everything felt new! Highly recommend checking it out!

We visited my mom for their Christmas concert and stayed in the Guest Apartment. What a treat!…read moreGreat 1 bedroom apartment that was comfortable and quite affordable. Made the visit even more special being that close to mom.

The owners have been so great with my mom. Times are crazy right now and they are doing all they…read morecan to be sure she is safe and making adjustments so we can video chat with her.

As a human service worker, I have coordinated many placements in my career. Rose and Ted are…read moreexcellent assisted living owners. Their approach is highly humanistic and resident centered. They are knowledgeable, skillful, and have a sincere interest in persons living in their homes. They make an exceptional effort to ensure the coordination of services are meeting their residents' care needs. Outstanding.

I cannot thank you enough for the service you provide. My entire family was panicked and tearing…read moretheir hair out for weeks trying to figure out a supportive, economical, and socially appropriate housing solution, and Kylee figured it out in less than 48 hours. We would have never found this perfect situation without you. You are an absolute angel!

Kathy Trujillo was a huge help with placement of my father in assisted living. She was very…read moreprofessional, quick to respond to questions, and very knowledgeable.