Cancel

    Open app

    Search

    CareWise Photos

    You might also consider

    Recommended Reviews - CareWise

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    27 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J H.
    0
    4
    1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - CareWise

    Review Highlights - CareWise

    “Genevieve and her team are communicative and efficient in streamlining the review, tour, and selection process.”

    Mentioned in 4 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Assisted Living Facilities 619 times last month within 15 miles of this business.

    Verify this business

    Hospice of the Valley - Lund Home

    Hospice of the Valley - Lund Home

    4.3(27 reviews)
    6.4 mi

    There truly are not enough words to express how grateful I am for the care my mom and our family…read morereceived at Lund Home during the final six days of her life. After a very poor experience at a skilled nursing facility and several questionable ER visits, I had honestly lost faith that there were still people in healthcare who genuinely cared for their patients and their families. Lund Home completely changed that for me. From every single nurse who cared for my mom and treated our family like their own, to the incredible doctor who showed us true empathy, honesty, compassion, and integrity, the level of care was beyond anything I could have hoped for during such an incredibly difficult time. The Hospice of the Valley staff and case managers were just as amazing. They sat with me for hours, answered my questions, supported me through some of the hardest moments of my life, gave my dog treats, and even offered to stay with me for as long as I needed after my mom passed so I wouldn't have to be alone. That kind of care, compassion, and love is something I will never forget. During the worst days of my life, the people at Lund Home gave my mom dignity and gave our family comfort. They genuinely restored my faith in healthcare workers. I will forever be grateful to every person who cared for my mom and our family. Lund Home and Hospice of the Valley deserve far more than five stars.

    The nurses at Lund Home cared for my grandma with kindness and dignity--she was clean, comfortable,…read moreand peaceful in their care. For that, we are grateful. Our concern is with the evaluation process. Despite our clear wishes for her to remain at Lund Home, the doctor and social worker decided to transfer her back to her memory care unit. The social worker even told us, "it wasn't her time to pass" and she had "2-4 weeks left." We begged and pleaded for her to stay in their care till her end of life. After being transported back to her memory care unit, that very night she declined, and she passed away the following morning. The doctor never returned our calls, and our concerns were completely disregarded. It was clear to us that Lund Home is run more like a business than an end-of-life care facility. While the nursing staff was wonderful, the decision-making and communication from the evaluation team were devastating and unacceptable. Families deserve honesty, respect, and compassion during such a difficult time, and we did not receive that here. We will never return to the Lund Home and strongly urge others to seek a different option for their loved ones.

    Photos
    Hospice of the Valley - Lund Home
    Hospice of the Valley - Lund Home
    Hospice of the Valley - Lund Home

    See all

    Hospice of the Valley - East Clinical

    Hospice of the Valley - East Clinical

    4.0(7 reviews)
    6.4 mi

    My first contact with Hospice of the Valley was when I called to find out about the process of…read moresetting up hospice care for my father. The woman I spoke with was extremely patient and thorough in answering all my questions. Fast forward two days. While my sister and my dad's companion were unable to make decisions on the needs of my father and his quick decline, the urgency in my sister's voice forced the decisions on what would be the best for him. Hospice was contacted and they had an in-take nurse out within 2 hours on a Thursday, about 7 pm. A plan was created for my dad and he was made comfortable. The following morning, day two, his case RN came to his home and a more detailed plan was formed. The needed meds were at my dad's house within several hours. I arrived on the third day of my dad being in hospice. While he seems somewhat better this day, we are noticing a downward trend in multiple areas. A hospice nurse stopped by as my dad caused a skin tear on his leg while we were transferring him from the toilet to the walker seat and we had trouble getting the bleeding to stop. On the fourth day in hospice, Dad had a very difficult night and the decision was made that we needed a hospital bed in hopes that we could make him more comfortable by elevating his head and knees. Hospice was contacted and we had a hospital bed within 3 hours. On the morning of the fifth day, it became quite evident that my dad's passing was imminent but we needed better pain management. Janelle, his hospice nurse, came out and spent about 2 hours with us. She walked us through the process of dying and how to ensure that our dad wouldn't be in pain. She shared with me how to take the meds, crushing them up and adding water so I could administer these drugs with a syringe into his mouth until the liquid meds got to us. No, hospice can't take away our sorrow, but they did make sure that my dad was not in pain from cancer that had metastasized into his bones, spine, and brain. Within several hours of passing, hospice had my dad's body removed from his home to the funeral home that was prearranged. The following day, the hospital bed and other equipment had been picked up. The only issue we had was not so much with hospice but the third-party company they contract with to get the meds out to the patient's homes. That company sent two of one prescription instead of an extended-release painkiller. This was rectified the following day.

    My fiancé went under Hospice care from home on July 5, 2026 and passed away on September 1, 2026…read more Her care was not 100% all of the time. The very first visit from Hospice was very depressing. Kimberly a nurse and a spokesperson for Hospice was very negative about my fiancé's prognosis. She was talking about taking her off her medications because she would not be around long. I realize that Hospice is for a persons end of life but still you don't treat people that way. As a family we were hoping for her to get better. There were some good nurses and CNA's that gave my fiancé quality care. On the last weekend of my fiancés life Kimberly and my fiancés regular nurse came on Friday to treat the leg wound she had. Well she was in a great deal of pain so Kimberly and the nurse after consulting the doctor decided to give my fiancé three full syringes of morphine in a 90 minute time frame. That is way too much morphine at one time. The result from this was that she was still in a lot of pain. Afterwards she was in a deep sleep for the next five days until her death. Needless to say she did not eat or drink. She had been on strong doses of morphine before as well. After reading this you be the judge of what happened. If I ever get in a state of when I need care I NEVER want Hospice for care!

    Photos
    Hospice of the Valley - East Clinical
    Hospice of the Valley - East Clinical
    Hospice of the Valley - East Clinical

    See all

    Serenity Palliative Care - Serenity House - West Lounge Room

    Serenity Palliative Care

    4.3(6 reviews)
    14.8 mi

    Thank you for the incredible care you offered our friend. From the medicine that was delivered by…read moreprivate courrier in the middle of the night to the hands on care that was provided. Your services were appriciated by our family and Chris. You are angel's and we could not have imagined such world class care and compassion in the darkest hours. From first contact to final moments, every step was immediately addresses on all levels with expediency and love. Cannot express how much your services were appriciated and the needs of Chris were handled. THANK YOU!!! Thank you Beth.!!!!!

    This seems like an odd subject and place to give a review on. However, if you are a family member…read morelooking for hospice services for a family member, it is comforting to be able to search out as much information as you can, from others who have walked before you. My mother spent her last week on earth at The Serenity House. It sounds old-fashioned and corny, but finding them was the "God send" I was looking for and needing. I was feeling lost and frightened about the process of caring for my Mom in her last days. Physically and emotionally it can be challenging. You love you family and want to take care of them, but the time may come that you need supportive services. The staff at Serenity House were very competent and caring. My Mom was very well cared for and I appreciate how they would brace her with pillows to keep her comfortable and relief pressure. The facility was always clean and the workers all genuinely seemed to enjoy their jobs and seemed to relate well and respect one another. It is worth noting that it is a very lovely facility and the rooms were very nice. I owe them a debt of gratitude for not only what they did for my Mom (who had dementia) and really slept her whole time there, it is was they provided me. A sense of caring, safety and support in the days up to my Mom passing away. They took the burden and lifted it off my shoulders and I thank them for that.

    Photos
    Serenity Palliative Care - Serenity House - West Inpatient Bedroom

    Serenity House - West Inpatient Bedroom

    Serenity Palliative Care - Serenity House - West Front Entry

    Serenity House - West Front Entry

    Serenity Palliative Care - Serenity House - Central Lounge

    See all

    Serenity House - Central Lounge

    Stoneridge Hospice - Denise Lehman, RN Director of Business Development . Her heart is as big as her smile!  We're so blessed to have her on our team!

    Stoneridge Hospice

    4.5(18 reviews)
    23.9 mi

    Yesterday January was my Birthday! I shared this with…read more Chaplin Tim Duerr. Tim has been a Chaplain for 10 years. I can see why he has been so successful. We exchanged Happy New Years before our informal Meeting. Suddenly Tim reached under his desk And place a Red Bag on his desk. Along side he placed A piece of cake covered with Sprinkles. In the Red Base was Hot Wheels Car , my first, a Fridge Magnate, An Orange Marker 4 pieces of assorted Chocolate. A Stone Ridge Pad . Also Caplin Tim included his business card and tapped to the side of my Birthday Goodie Bag was a Birthday card signed by the Director of Operations, I met her, 1 of the 2 Social Workers, and the receptionist who is waiting to be tested so she can assume RN duties for the Hospice. My only Question. I ask after Chaplain Tim shared the Minimum Hours required are 1. I stated I would like to work a few hours whenever I am asked. Honestly, the gesture of kindness and inclusion Blew My Mind. Please help this Hospice grow throughout the Phoenix area

    Very professional and caring during a very difficult journey. The organization was first rate at…read moreevery step of the process. Nurse Laura was outstanding, always helpful and very responsive. Alicia and Rosie both excelled in their support roles as well, despite the many challenges. All of you assisted me and my family through a difficult time. I would recommend your services to anyone.

    Photos
    Stoneridge Hospice - This smile says it all, so glad he's on our team!  #PastorMarkalwayshasasmile

    This smile says it all, so glad he's on our team! #PastorMarkalwayshasasmile

    Stoneridge Hospice - Bucket list wishes DO come true! Huge thanks to ABC 15 and 12 news for helping cover this tremendously special day! #makingmemories

    Bucket list wishes DO come true! Huge thanks to ABC 15 and 12 news for helping cover this tremendously special day! #makingmemories

    Stoneridge Hospice

    See all

    Sunrise of Gilbert

    Sunrise of Gilbert

    3.0(8 reviews)
    3.2 mi

    What can I say. Unless you can walk either alone or with a walker or cane, you should do okay. If u…read moreneed a wheelchair - find another place, probably a nursing home. I'm a caregiver, POA and ex-wife for a vet and ex-husband who has a brain disease. They should never have taken him. Unfortunately, for them, I've also been a CG for 10 years and multiple years in the medical field. Also, my mother was a nurse in a nursing home for 30 years in Chgo where I grew up, so I knew what should be done. Did anyone care? NO! the person n charge of the caregivers, and I say that loosely, had no control over, no respect from them, had no idea how to organize caregivers for the events they had where caregivers were needed. The caregivers didn't know how to make a bed, pick up anything that was on the floor, show any signs of knowledge in dressing him using the affected limb first, show any initiative in trying to make him more comfortable. They put him in bed to have a BM because they had to get to another resident to shower him or her. They placed him on his side where he can't hold himself in that position so he fell back. They forgot to put his aprons on him for meals so he returned with food on his clothes and on the wheelchair which I cleaned. He had food on his shoes. They dressed him in the day before clothes. Did I mention he only could use his right arm and hands. They had to life him using a Sit and Stand which he used in Il at another Sunrise facility which was just as bad. His pillow was missing for a week. I found it on the floor at the head of the bed. How can yu miss a pillow when you're making the bed. Being incontinent, he needed pads on the mattress so it didn't get ruined like the previous mattress in IL. The CG's didn't put the pads that I supplied leaving the mattress exposed to accidents. I had to check the bed every other day when I was there to make sure the pads were on the bed. I made 8 trips to the head caregiver asking her to retrain the CG's. She explained to me that they wouldn't listen to her and she didn't know what to do with them. I suggested she fire them. Also, at Sunrise the Caregivers also work in the kitchen serving the residents. I talked about the importance of hand washing before they leave the residents' rooms. She replied they can wash their hands where they want to. Would you eat food from a waiter that came from a residents room doing whatever, to passing out the food? It gets worse. The two events that they had which included having residents get in line outside didn't work out for wheelchair and walker residents. The caregivers were tod to help the memory care residents. There was no one to assist the assisted living residents so I helped my patient and 2 others to at least have some ice cream. The other event, even the chef didn't know he was suppose to have food ready inside. A caregiver, Tim was called in to help. He said where's Lea (the head person) I thought what good is she, she cant even get the caregivers to do their jobs. She meandered into the dining room and had no idea what to do with a dining room full of residents wanting to eat dinner. Outside, people were eating pulled pork, potato salad, etc while we sat inside wondering if anyone was going to eat. The chef was mad no one advised him to have inside food. I told her in a meeting I had that administration saw these two events as a success, I saw them as disasters. Don't you guys meet months before to plan how to feed everyone. She said she didn't know so many people would come. He was there from Nov. 3, 2025 to May 29, 2026 and now he's in a really good Nursing Home in Mesa, Az. He's a private pay resident so Sunrise cos almost 12,000 which includes the 724.00 a month they charge you to deliver the meds to the rooms from a Tech not a nurse. The Sunrise in IL did not charge for med delivery. Ask questions, educate yourselves on what the job of a caregiver is. They have such little training. At least in a Nursing Home you have CNA's and nurses. Don't be afraid to question care. I have photos but they're on my phone not on the computer, otherwise I'd post them. PS always take pictures of anything that's not right.

    Great community great leaders in their community and Ms. Fernandez is doing an absolute fantastic…read morejob with community events for their community

    Photos
    Sunrise of Gilbert - Needs above the patio door

    See all

    Needs above the patio door

    CareWise - assistedliving - Updated September 2026

    Loading...
    Loading...
    Loading...