Nurse Vicki was outstanding. She was professional in every way but also compassionate. She ensured that my medications were correct and on time. Her positive attitude was infectious and helped me through some difficult times. She is a true ambassador for your company. read more

Arvin Belmonte gave the best care during my aunts transition. He treats his patients with dignity and respect and makes them feel safe and comfortable. Thank you for all you do! read more

Although we did not end up chiding this facility for my husband's care, I was very impressed by this facility. It's lovely, very family-friendly and there are dining options to accommodate the residents. I verified care ratings from several sources, and this still remains on our short list. I love that they offer refrigerators and microwaves so family can bring in food. The only downside - no recliners in the rooms. That seems essential to me. There is a comfy upholster chair with ottoman, but it just seems awkward for mobility access. read more

Arvin Belmonte was so wonderful and took great care of my aunt in her final days. We all felt so comfortable with him and he made the transition a positive one. I highly recommend him for any loved ones needing care and support. Thank you, Arvin! read more

I would like to give props to Nurse Vicky Mijangos, Speech Therapist Deseria, CNA Shaniz, CNA Jacqui, CNA Brian. They were all great in my care. everyone else in my care were also very good. I appreciate everyone involved in my care, including office personnel who were so friendy. What a great place. I highly recommend this facility for your care needed. read more

Arvin at Sante of Chandler has been outstanding. As both a nurse and case worker, he is compassionate, knowledgeable, and truly dedicated to his patients' well-being. He takes the time to listen, explains everything clearly, and always makes sure concerns are addressed promptly. His professionalism, kindness, and genuine care make a difficult time much easier to navigate. It's clear that he goes above and beyond to provide exceptional support and quality care. I highly recommend Arvin to anyone seeking a caring and dedicated healthcare professional. read more

My name is Shirley Sopha, I am very pleased to have stayed here for my recovery the physical therapist that helped me the most was Maddison and Ryan. Thank you so much for helping me get better . God bless yall. read more

After a terrible fall and broken hip my mother in law was taken to Sante of Chandler for skilled rehab. It was a new and scary situation we found ourselves in. She was loved on and treated so well. In particular, her aids Marco and Yolonda (YOLO) They treated her as if she was their family member. kudos to them! Lori Tucker read more

Sante of Chandler - Skilled Nursing Near Me - Chandler, Arizona

although the service in room is good, not sure what is happening in the restaurant/ food service. My mother was admitted Tuesday night and the food service has been closed and has to wait over an hour for food and when she gets it. it is cold and sub par. Is this how we treat our seniors? read more

My husband recently had a long stay in Sante of Chandler. So many positives with caring and dedicated staff. The first contact we had was Marci (cna) , she met us with a smile that day and every day after . Our personal angel was Kathy F his physical therapist ( totally worked miracles!) Athena ( nurse) was always available to us with a smile and answers to our questions. Cna's Linnea ( who will be a wonderful nurse someday!) and Christina ( tiny but mighty!) Yessie accommodated with quick and tasty meals. Janessa ( ot) and Sara who found his voice. So many to thank. Call lights were slow is the only negative comment I can think of. Your loved one will be well cared for at Sante of Chandler! Our deep gratitude to the amazing people there! Betsy read more

My husband was at this facility last year after an extended hospital stay. Compared to others, this one was very good. The care was adequate and the place was clean. The staff was friendly and helpful. I was able to bring my husbands' small service dog to visit which was important to both of us. read more

I was a patient at Sante of Chandler after a life threatening operation. The kindness of the staff was exemplary! Not only the RN's, LNA's, PT and OT personal, but ktichen and dinning room individuals were outstanding! I want to personally thank the following individuals: Nurses LNA's PT + OT Dinning Room Linda G Rachel Doug Cynthia Donna Nicolle Ryan Isi Melissa G Christina Lacy Lisa Linnea Ana F Geena Emily Thomas I highly recommend Sante of Chandler! Thank you! Thank you all! read more

Sante of Chandler - Skilled Nursing Near Me - Chandler, Arizona

It's funny that I can't leave a review on Google. I am highly disappointed in this facility. My aunt calls to the kitchen to order food, they don't answer. Her occupational therapist orders for her, they never bring it. Middle of the day, and my aunt calls for the nurse, and ten minutes later they haven't come, I open the door, and the nurse is right across from the door on a personal call and watching Facebook videos. They do not care about their patients. I would find somewhere else for your loved ones. read more

This was the second time my husband was at Sante of Chandler. Except for a few exceptions, I found the level of care to be substandard. Care staff was not caring or compassionate. They acted like doing there job was a chore. Long waits when call light was pressed, sometimes over an hour. Food was terrible. I feed my dog better meals. My husband was there after brain surgery and a partial hip replacement. Forced hi. To sit in his wheelchair and go to the dining room for his meals. After a week he became agitated and aggressive which is not his normal behavior. He fell out of bed twice in one week and landed back in the hospital. I was told they couldn't keep an eye on him all the time. It was suggested that I hire a caregiver on my own to watch him at night. This place may be good for basic rehab, but for skilled nursing capabilities, I suggest you go elsewhere.​​ read more

Sante is a lovely facility and I feel safe especially at night when the cna Nicolle and nurse Melissa are talking care of my family. I really appreciate it and they are always so helpful and always have positive attitudes. read more

The physical therapy, occupational therapy and speech therapy teams were a 10 out of 10 for my husband. Kathy, Norma, Sierra, Janisse, Albert, and Desiree were just exceptional. They took such a personal interest in Kent Recovery. Their patience in putting up with Kent's frustration and anxiety at times and helping him work through those issues while rehabbing made a huge difference Physically and mentally. Also, Marco, one of the caregivers was extremely instrumental and helping Kent deal with anxiety as well as physically moving him. My husband is unable to walk, after a lifetime of being an athlete and very active. The only reason I give three stars to Sante of Chandler is that I believe they are short staffed when it comes to caregivers. Their response time is very slow, which was particularly frustrating to my husband. Also, communications between the dayshift and the night shift. we're not always great. read more

I was in Sante of Chandler for about a week after back surgery. Overall, it was a good experience. There were some great staff people that went well over the standard care. I'm not sure I have the correct names, but here are some of them - Amy, Jacqueline, Kathy, Maggie, Janessa, Yessie, Maria, Lacy, Omar and Darion. These people were nursing, housekeeping, therapy, and food services. There were few area of things that could have been better. I realize that many places are low on staff. I had to wait a while for help. There were instances when I didn't get any response from the nurses, so I got up on my own. I was lucky that I was physically able to get up and walk with a walker. The beds are not changed unless requested, and they do not help with showering unless you ask. The weirdest experience was when I asked them to change my bedding and put on a new roll of toilet paper. The nurse showed me where the toilet paper rolls and sheets were. I asked her if I was supposed to make my bed on my own after back surgery and having a fracture finger in a brace, she looked at me with an irritated look and said she would come back and help me. We both left the room. When I came back the bed was made, and the new toilet paper roll was sitting on the old roll in the holder. I guess she couldn't figure out how to put it on. The last thing was one of my last days there, I never saw a nurse. There was someone there to give me my meds, but nothing else. I would not rate this facility a 5 Star place - maybe a 3-4 at the most, read more

Janessa, physical therapist, was caring and made physical training group exercises rather fun. If I was supper rich I would hire her. Marco, was caring, efficient, and always thriving to push and help in my recovery. I noticed he treated others the same as me. Hope, was amazing, she was conscientious and gave more than 100%. She even stayed passed her shift to ensure she was able to accommodate me. You can feel her kindness even though she was very busy in performing her regular duties as a nurse. Kathy, physical therapist, was like a mentor to me in a way. She never pushed me but instead always encouraged me. I feel like she too went out of her way in helping me with walking suggestions and there was always an aura of kindness you can really tell she cared about here patients. Dam Unique, is the eptiome of caring. Always had a smile on her face when she walked in, you just felt her caring. When I mentioned how specila she was to the nurse in charge, she said I wish I had more Dam Uniques. I would hire her in a New York Minute! read more

Worst place ever full of scammers. The social worker is not a good person. You need to be a good person to work with people! My dad left in the same condition we got in. After we transferred him to post Acute in Chandler my dad can walk again! read more

Sante of Chandler - Skilled Nursing Near Me - Chandler, Arizona

Should be called satans dwelling, no care here. Push the button. Now I wait. Oh too late I crapped myself. I should've pushed the button an hour earlier. Nice facility but the care absolutely is the worst. Food is delivered cold . Over medicated by a doctor who is very dismissive. No one answers questions. They can't even schedule a transport correctly. "Oh we thought it was tomorrow, sorry." Even when the paper they signed had todays date. Your facility depresses the people who care for the patient that you are paid to care for. Do your jobs, at least give a damn. read more

This place is absolutely heartbreaking. I wouldn't wish for anyone to go through what my grandma experienced here. She was admitted to this facility to relearn how to walk, something that should've been met with patience, encouragement, and care. But instead, what we found was a staff that treated her, and others, with little to no compassion at all. It was already hard enough trusting strangers with someone we love so dearly. But we believed she'd be safe, supported, and well taken care of. That trust was completely shattered when I got a call that my grandma had been taken to the hospital. She needed nine stitches because the staff at this facility neglected to help her go to the restroom. Because they wouldn't take the time to help her (something so basic) she had to try to get up by herself. And she fell. She fell so hard that she busted her face open and injured her arm. She was in pain, embarrassed, and alone when she should have had someone there to help her, to treat her with the dignity and care every human being deserves, especially our elderly. It's honestly terrifying to think that this place is still operating when things like this are happening. This isn't just one mistake, it reflects a culture of neglect and indifference. These patients are here because they need help, and yet the very people responsible for their care are letting them down in such serious, harmful ways. My family and I are heartbroken and angry. No one should have to suffer like this. read more

First off off Kudos to Callee!! What a Sweetheart and do kind to my Aunt. During her time there she really enjoyed the conversations and just general compassion shown by Caller and Melissa too. My Aunt really enjoyed the food service, and Melissa came out and chatted with her a few times. Nothing beats great customer service and kindness, especially to our aging adults. Thank you for shining Callee and Melissa. read more

The staff is all wonderful. The owners and executives of this facility should be ashamed of themselves. Apparently there was a labor dispute recently that resulted in the restaurant staff all quitting at once. I don't know or care what they were demanding, but if wages are so low that your entire staff is happy to quit, then you've grossly mismanaged your business. The result is that families painfully sharing their loved ones' final moments don't have a place to grab a bite to eat for themselves. So, executives, you've lost the labor dispute, and you're willing to let your patients and their families pay the price. Your management is a combination of incompetence, selfishness, and cruelty. I wish I could give zero stars (again, the staff have all been wonderfully kind and attentive, to the extent that they are available). read more

My mother had terrible care at this facility. If I hadn't sent my cousin who is a Nurse Practitioner to intervene, they would have sent her home unable to even get out of bed after 3 weeks of almost no treatment. Over the 4 day New Years weekend, they didn't get her out of bed once. Terrible terrible place! read more

I'm giving one star only because I have to. Let's see, what can I say about Sante of Chandler. When my mom first was sent there after leg surgery I thought they were pretty good. That lasted about a week and then the incompetence showed up. Between the attitude with staff to the lack of care I could go on and on. Case managers that were total imbeciles and couldn't care less about patients or their care. She was there two months and she still can hardly walk. But hey, they said she hit a plateau and basically told me on a Friday of Memorial Day weekend that they were discharging her and basically good luck. The dr.'s are crap too. I will say a couple of the Aids were fabulous. The cleaning people were nice and their food was not bad. Don't send your loved ones here because they are only in it for the money. Funny when a home health nurse came to look at my mother he was disgusted with the quality of care that was given to my mother. Including her lack of progress and the treatment of her wounds that she got there. Time for maybe the state to get involved in these places and maybe do their job and check them and the patients out a little bit better. There is no reason to talk to anyone at Sante of chandler. I've seen all the reviews and Stephanie always seems to tell people to call and discuss. If she actually did anything about peoples complaints there would t be so many. So this is for the administration of Sante. I will be calling the state of Arizona, not you... read more

After spending over three weeks in ICU and a number of additional weeks recovering, Sante of Chandler was recommended to us for rehabilitation. My husband received outstanding care form the entire staff. We always felt welcomed and care for. Thank you to the wonderful teams at Sante of Chandler. read more

Visiting a family member and had the best interaction with an employee Jonathan. He was so kind and friendly and helped me find the correct room. He noticed I was having a bad day and made sure to cheer me up and provided great customer service. He made my bad day turn upside down, he's the greatest worker! I really appreciate him and the impact he had on my day! My relative also commented and said he's the friendliest person and loves him! read more

This place doesn't even deserve one star! Ismael Colinas treated my friend and her family in a horrific manner during such a sensitive time in their lives! Her poor father is suffering even more now because of it, not to mention the emotional toll it has taken on the entire family! This establishment is supposed to be a loving and caring environment for patients but sadly they had no care or consideration for my friend's dad! They practically kicked him out a day before the 4th of July, leaving him alone with no doctors to help or tend to him , since everyone was off! He ended up in the hospital!! This entire situation should've been handled in a more professional and delicate matter! Do not trust this place with your loved ones or any one at that! read more

CNA Nicolle , looked after my mom. She was very professional and I could tell she takes this role very seriously.

I'm so grateful for Santé's support. My grandmother has faced some health hurdles lately with her myeloma, including multiple strokes and needing a pacemaker. Thankfully, the team at Santé has been incredibly supportive throughout her recovery. They've been working with her to regain her strength, and we've been so happy with their patient and encouraging approach. They really take the time to understand her needs and adjust their care accordingly- even when she may be stubborn and difficult to work with some times lol. read more

My 92 year old father was admitted for rehab. No one told us we needed to order his meals so he missed meals the first few days. He was there over 2 weeks and continued to decline and no one was concerned and no updates were provided. 2 days before his planned discharge, he had a significant decline and was showing signs that he was nearing end of life due to poor appetite. He was a DNR and didn't want any major medical intervention, just to be comfortable. No one at facility noticed his decline even though he was agitated and hallucinating. They refused to give him any sedatives. They all insisted he was fine. The next morning staff attempted to get him out of bed and he fell and cracked his head open. The ER told us he was in kidney failure and had many critical labs. He died 3 days later. read more

My one star for this place is because the incompetence and rudeness of Ismael Colinas. Mr. Colinas treated my sister poorly and showed no humanity on the situation that she have to endure at the moment, they even make my dad (the patience) sign paperwork saying that he refused treatment taking advantage of him!!! Thanks to that he was not feeling well and is again at the hospital. read more

After answering questions that basically illustrated his unhelpfulness from every single angle he even had the audacity to explicitly say "Well, we can`t do everything for you", to illustrate he can also get away with that, LPN Ismael Colinas. You would think that if you are on life`s inevitable phase of taking care of you old folks at least life won`t also add the impish to the shuffle. Sadly that`s not the truth and LPN Colinas will be there to stop you on you tracks and let you into the secret that they are everywhere and here is one of them. Save yourself the trouble and choose a place without an Ismael....a hurted weak person who deals with his trauma by getting off the frustration he can impose from his position onto strong people, in their help-seeking moments. read more

If you have to be in a skilled nursing facility, this is the place to be. Excellent, attentive care by all the staff, nurses and doctors. Thank you to Ana, Rebecca, Spencer, Evan, Neely, Dr. Nguyen and all the others whose names I can't remember. And, by the way, the food is delicious too. read more

Looks are deceiving!! Nice facility but care and communication is severely lacking. Every time we tried to speak to Luisa the case manager, she was on the phone. We finally pulled our family member out of the facility and before doing so, tried to talk to Luisa. After knocking on her office door, we were told by another case worker she was on the phone. After letting this case manager know we were taking our family member home without being discharged Luisa didn't even bother to come to the room before we left to speak with us to determine why we decided to take her home before the facility officially discharged her. As a matter of fact, I was taking clothes to the car and passed by Luisa talking with someone right outside her office door. She had time to talk to this person but couldn't make time for us. The lack of communication between the Dr. and nursing staff with our family was nonexistent . I would not recommend this facility and totally regret putting a family member in it. To make matters worse, nobody from the facility has called to ask us why we took our family member home without being discharged, that speaks volumes!! read more

Lori was so amazing and helpful The entire building was well kept, clean and beautiful. I would highly recommend this facility

Everything was wonderful, here is a list of the people who helped me and were great. Lisa Herring, Kimorah Castile, Clifton Gross, Megan McDermott, Barbara Gray, Bobbie McAvoy, Doug Mccarthy, Sierenity Franco, Shree Gallegos, Hannah Petty, Francis Ndeithi, Christina Leon, Hope Daniels, Kathleen Harris, Carolyn, Victoria Hendrickson, Jaclyn. Everyone is so nice. They were right there when we called, on top of everything, the care was great. Thank you, Virginia Walker read more

This is a very good facility with an amazing staff especially Stacy. If you have to be unfortunate enough to have to stay at a facility like this id recommend going to Sante of Chandler. read more

My mom has been in this facility 4 times. 2 of the times they were amazing and on the ball with cna staff attending to patient in timely manner , nursing staff listening to the patient , but this last time and on another visit they just didn't seem to care. My mom would be sitting on the commode for an hour before someone came back to help her up, not listening to our concerns about her mental state, and sadly discharged her when I had concerns and my mom was unable to get up on her own they let her go home and both visits she ended up in hospital within 11 hrs of leaving Sante because they refused to listen to the family and the patient. But all to quick to collect your money! I have mixed feelings about Sante as there have been 2 other visits where they were just amazing in care and their concerns... this stay however was the worst!.. and when I called to express my concerns by talking to Ismael he didn't seem to much care. read more

Since my last review, I've had the misfortune of visiting other health care facilities! I now know that Sante of Chandler is one of the best in the area! Please check these places out for yourselves. You or your loved ones should be aware of what facilities are best for you! Good luck! Making sure there is enough staff is very important. At least Sante of Chandler is in a nice neighborhood and is a beautiful facility. No matter what, make sure you check on your family member every day. read more