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    Sapphire Hospice

    5.0 (2 reviews)
    Open • Open 24 hours

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    Hospice of the Valley - Lund Home

    Hospice of the Valley - Lund Home

    4.3(27 reviews)
    8.2 mi

    There truly are not enough words to express how grateful I am for the care my mom and our family…read morereceived at Lund Home during the final six days of her life. After a very poor experience at a skilled nursing facility and several questionable ER visits, I had honestly lost faith that there were still people in healthcare who genuinely cared for their patients and their families. Lund Home completely changed that for me. From every single nurse who cared for my mom and treated our family like their own, to the incredible doctor who showed us true empathy, honesty, compassion, and integrity, the level of care was beyond anything I could have hoped for during such an incredibly difficult time. The Hospice of the Valley staff and case managers were just as amazing. They sat with me for hours, answered my questions, supported me through some of the hardest moments of my life, gave my dog treats, and even offered to stay with me for as long as I needed after my mom passed so I wouldn't have to be alone. That kind of care, compassion, and love is something I will never forget. During the worst days of my life, the people at Lund Home gave my mom dignity and gave our family comfort. They genuinely restored my faith in healthcare workers. I will forever be grateful to every person who cared for my mom and our family. Lund Home and Hospice of the Valley deserve far more than five stars.

    The nurses at Lund Home cared for my grandma with kindness and dignity--she was clean, comfortable,…read moreand peaceful in their care. For that, we are grateful. Our concern is with the evaluation process. Despite our clear wishes for her to remain at Lund Home, the doctor and social worker decided to transfer her back to her memory care unit. The social worker even told us, "it wasn't her time to pass" and she had "2-4 weeks left." We begged and pleaded for her to stay in their care till her end of life. After being transported back to her memory care unit, that very night she declined, and she passed away the following morning. The doctor never returned our calls, and our concerns were completely disregarded. It was clear to us that Lund Home is run more like a business than an end-of-life care facility. While the nursing staff was wonderful, the decision-making and communication from the evaluation team were devastating and unacceptable. Families deserve honesty, respect, and compassion during such a difficult time, and we did not receive that here. We will never return to the Lund Home and strongly urge others to seek a different option for their loved ones.

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    Hospice of the Valley - Lund Home
    Hospice of the Valley - Lund Home
    Hospice of the Valley - Lund Home

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    Hospice of the Valley - East Clinical

    Hospice of the Valley - East Clinical

    4.0(7 reviews)
    8.3 mi

    My first contact with Hospice of the Valley was when I called to find out about the process of…read moresetting up hospice care for my father. The woman I spoke with was extremely patient and thorough in answering all my questions. Fast forward two days. While my sister and my dad's companion were unable to make decisions on the needs of my father and his quick decline, the urgency in my sister's voice forced the decisions on what would be the best for him. Hospice was contacted and they had an in-take nurse out within 2 hours on a Thursday, about 7 pm. A plan was created for my dad and he was made comfortable. The following morning, day two, his case RN came to his home and a more detailed plan was formed. The needed meds were at my dad's house within several hours. I arrived on the third day of my dad being in hospice. While he seems somewhat better this day, we are noticing a downward trend in multiple areas. A hospice nurse stopped by as my dad caused a skin tear on his leg while we were transferring him from the toilet to the walker seat and we had trouble getting the bleeding to stop. On the fourth day in hospice, Dad had a very difficult night and the decision was made that we needed a hospital bed in hopes that we could make him more comfortable by elevating his head and knees. Hospice was contacted and we had a hospital bed within 3 hours. On the morning of the fifth day, it became quite evident that my dad's passing was imminent but we needed better pain management. Janelle, his hospice nurse, came out and spent about 2 hours with us. She walked us through the process of dying and how to ensure that our dad wouldn't be in pain. She shared with me how to take the meds, crushing them up and adding water so I could administer these drugs with a syringe into his mouth until the liquid meds got to us. No, hospice can't take away our sorrow, but they did make sure that my dad was not in pain from cancer that had metastasized into his bones, spine, and brain. Within several hours of passing, hospice had my dad's body removed from his home to the funeral home that was prearranged. The following day, the hospital bed and other equipment had been picked up. The only issue we had was not so much with hospice but the third-party company they contract with to get the meds out to the patient's homes. That company sent two of one prescription instead of an extended-release painkiller. This was rectified the following day.

    My fiancé went under Hospice care from home on July 5, 2026 and passed away on September 1, 2026…read more Her care was not 100% all of the time. The very first visit from Hospice was very depressing. Kimberly a nurse and a spokesperson for Hospice was very negative about my fiancé's prognosis. She was talking about taking her off her medications because she would not be around long. I realize that Hospice is for a persons end of life but still you don't treat people that way. As a family we were hoping for her to get better. There were some good nurses and CNA's that gave my fiancé quality care. On the last weekend of my fiancés life Kimberly and my fiancés regular nurse came on Friday to treat the leg wound she had. Well she was in a great deal of pain so Kimberly and the nurse after consulting the doctor decided to give my fiancé three full syringes of morphine in a 90 minute time frame. That is way too much morphine at one time. The result from this was that she was still in a lot of pain. Afterwards she was in a deep sleep for the next five days until her death. Needless to say she did not eat or drink. She had been on strong doses of morphine before as well. After reading this you be the judge of what happened. If I ever get in a state of when I need care I NEVER want Hospice for care!

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    Hospice of the Valley - East Clinical
    Hospice of the Valley - East Clinical
    Hospice of the Valley - East Clinical

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    Sapphire Hospice - hospice - Updated September 2026

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