3 months ago I opted to move my mother to Parkland Memory Care even though the assisted living…read morefacility she was at had an impressive memory care unit. Through experience I have come to believe that staff turnover is highly correlated to quality and consistency of care. As I searched I was looking for an intimate and clean setting with low staff turnover as an indicator that the staff were happy in their job and therefore capable of providing consistent high quality care. Many, if not most at Parkland have been there 5-6 years. It was no contest. Parkland is a great facility, built specifically for memory care patients. What truly impresses, though, is the caring, attentive nature of the staff...and I mean everyone from the executive director to the caregivers!! They actively engage the residents and are kind, attentive and respectful. I am so happy I made the choice to take her to Parkland. She recently passed but loved her time there, especially loved the staff and the residents. If you have choice, you need to look at Parkland first. Incredible!

We put our 95-year-old mother who had serious memory issues in Parkland memory care, and they were…read moreabsolutely wonderful. Took good care of her really were sincerely interested in her well-being. About a year and a half later she had a terrible stroke and went to the hospital. Parkland said let's bring her home because you have eight brothers and sisters and we'll have a hospital bed and a 24 hour nurse so you guys can visit with your mother. She passed a week later, and everyone in the family got to see her, or get a telephone conference, to say they loved her. We highly recommend Parkland memory care for your consideration.

Thanks to the staff members who made the transition to Memory Care for Granma seamless. The care…read moregiver team was responsive, professional,and compassionate. A care giver coordinator was a member of the team. Kaila met our needs, was readily available throughout the process, to include personal visits and made us aware of protocols that required our attention. During our tour we observed beautiful, clean, well maintained buildings and happy clients. Mail delivery and trash disposal are available 24/7. Upper management members are always available.

I am here as a and I have been here two days and and blinds have fallen on my mother-in-law…read more He's about hit her in the head and there's green hard on her faucet heads that they still will not fix AC unit is leaking all over the floor in the kitchen And this is a health hazard for the possible slip and fall. But when I called the office they were rude disrespectful and this is to me as a visitor. I can imagine how they speak to the residence. But they told me that she waiting list. I told her what warrants emergency and destruction of personal property because the AC unit is leaking all over her kitchen floor they put a bucket down well if I wasn't here she could have fallen and really hurt herself I am never in all my stars for as much money as she needs to be treated and told this and be put on a waiting list when this is a very serious matter, especially and broke a should be ashamed of themselves in charging these people and treating them like this when they don't deserve this You are taking advantage of people like this. May God have mercy on their soul.

I had in-house physical therapy after surgery, multiple times the nurse and pt therapist would go…read morethrough my medications looking for God knows what so I stopped their appointments immediately. They have no right to rummage through your personal items in your home.

I refer my clients to Valley of the Sun Homecare knowing they will be in great hands for all their…read morehomecare needs. Valley of the Sun is reliable, consistent, and they offer excellent care!

I love the Enclave at Chandler. The food is good the staff is wonderful. I love the activities. The…read moreone negative I have is it seems to be a little short staffed. The people who live here are very nice.

I'm very disappointed in how I was treated today. I walked in to ask about an Angel Tree for the…read moreresidents or a way I can donate and the lady was so rude from the minute we made eye contact. She didn't even have the decency to greet me like a person and just gave me a dirty look until I asked my question. If she treated a stranger looking to make a donation like that I bet she treats the residents way worse. She is the reason senior live homes get a bad reputation because she was just nasty and hostile. A person like that had no business working with your loved ones. I hope you find somebody more warm and welcoming because I have a few 4 letter words for her. Happy holidays. date of visit 12/2/2025 12:30ish pm

The caregivers are amazing! They care and support my mom as well as our family!! The admin and…read morefront desk staff are caring, loving and give 110% to the residents and families. This is where is we would want to be if needed!!

Volunteering with Hospice of the Valley, I visit patients anywhere. Their homes, care facilities,…read moreetc. Recently, I've been lucky enough to have weekly visits to Countryside Living in Queen Creek. The facility is only a year old, and you'd never know it. Everyone seems like they've known each other for a lifetime and the hardworking team of employees has made a beautiful home for those living there. I've been blown away by this facility. From the attentive staff, the residents, the beautiful grounds, their activities and inclusion of all residents- it makes my heart so full. You feel like family the moment you walk in. The upbeat and compassionate energy is so contagious. They have one activity that I'm particularly touched by. Each week, Trader Joe's donates their unsellable flowers to Countryside. The residents join in the common area to create their own floral arrangements, which decorate the halls and lobby of this one-of-a-kind establishment. The smiles, the conversations, the interactions with one another...it's beautiful. As I was leaving today, after the floral arrangement activity, they had a little table set up in the lobby. "FLOWERS: $10". On the table were beautiful arrangements made by the residents that they were selling to visitors. My heart melted. How proud they were of their masterpieces and how each week, they meticulously pick out stems from the BOUNTY of flowers that were donated and put their own personal touches into their creations. I couldn't pass up the opportunity to purchase an arrangement. This wasn't made by an expert florist. This is a bouquet made by the hands of someone very special. Someone who finds joy in the small things. Someone who has a lifetime of stories to share. Someone who sees the beauty in friendships, small talk and being in the moment. Someone who reminds me everyday why I do what I do. Thank you, Countryside Living, for making each day a beautiful one for your residents.

The staff at Atria genuinely care about their residents This is throughout the staff community…read more Some can say that's their job of course it's their "job" but you can tell when it's genuine. In particular our mom was well taken care and her concerns addressed quickly by Marcus and Wendy. They are the best. Thank you for your caring nature.

They have a wonderful Sunday Brunch. We enjoy the friendly staff and are able to have family…read moretogether to eat. Then play cards in the rec room. Would recommend visiting soon. NM

My parents have lived at Watermark at Morrison Ranch (Originally Quail Park) for about 4 years…read more While my mom passed away last year, my dad continues to live at Watermark. Over the last several months, I have noticed an exceptional employee named Haley working in your dining room. Haley has a gift of caring, compassion and patience with every resident that she servers. It is obvious that she loves working with elderly people & it shows. Employees like Haley are rare, and she is an asset to Watermark at Morrison Ranch. John

I have the honor and privilege of being a volunteer at The Watermark at Morrison Ranch. In my…read moreexperience of visiting several different assisted living facilities in the East Valley, I have found The Watermark to be my very favorite. It is such a beautiful facility, with so many wonderful residents. It truly has a "big happy family" feel to it. Everyone is so friendly and kind to one another. From the staff and servers, to the nurses and directors, they all truly make it a warm and friendly environment for all that live there.

this is one of the worst assisted living in the valley some caregivers are living and the name say…read moreit all but there those in the leadership position that don't give quality care and are very motivated by the financial part of it just there for a pay check the office experience is poor management do not send your loved ones there if you love them

Belmont Village is a wonderful community! It's time for us to place mom in assisted living and we…read moreare very happy to say she is moving in this Friday! The community is absolutely spotless and smells wonderful inside not musty like most senior living places. The food is absolutely amazing. so many activities daily I can't even list them all. The employees are very friendly. If you have a loved one that wants to be part of a wonderful family community look no further.

I wish I had never heard of Sunrise of Chandler. I wish I…read morehad never had to walk through their doors. But in Real Life I DID "have to" meet them and walk through their door. I needed Help "helping" my Dad. It's been almost 3 years now and I can show up any time of day or night and "catch" them being kind and compassionate and "on the job" with him even though he now requires almost constant care and supervision. Under Ryan Love's leadership the staff has made it as easy and painless as they can to help me face and make Tough Decisions as we progress along the memory loss path. The kitchen puts out restaurant quality food - it looks good, smells good, tastes good and has as much nutrition as they can pack in there to support the health and well being of the residents. The facilities team is vigilant about small and large projects and never make you feel like your request is an imposition. The transportation that is made available brings peace of mind when as a working adult you cannot always be there in the middle of the day for appointments. The healthcare team is responsive and supportive with "no judgement". I have had uncomfortable conversations with them and felt completely respected and accepted. They partner with the community to host children, youth and other civic minded groups to come in and interact/entertain the residents. This link to the world outside the 4-walls is so important and enjoyable for everyone involved.

My experience with both Susan and Brenda has exceeded all my expectations! They truly are…read moreoutstanding and care about their residents! Most of all, I appreciate their dedication to making this community a delightful place to reside.

I recently had a procedure done at this hospital. They were kind, caring and professional. I…read morethought everyone I was in contact with did a nice job. Thank you. A. Foster BooksbyAFoster.com Free Books for EVERYONE!

My Dignity Chandler experience in the observation area was horrible. the cubicles resemble cells…read more The ac froze me all night. Earlier staff were heard saying "68 is plenty warm for them ". This unit temp is centrally controlled at the nursing station. The ac vent for my cubicle was directly above my bed. I was admitted with pneumonia and sepsis. Cold air pouring down on my chest and very arthretic joints caused me unrelieved pain all night. I had on a hoodie and a fleece robe over my hospital gown. Staff brought heated thin blankets. They offered brief relief until they cooled down. I complained bitterly all night about the cold. I had the covers pulled up over my nose because even my nose was freezing! When day shift arrived the caregiver told me "I felt bad for you after I got home because you were so cold." She helped me go outside to get warm in the morning AZ sun. Getting warm eased my joint pain considerably. Coming in someone from day shift said to us, "the thermostat is right here. I'll turn it up". I'm sure the night shift considered me a problem patient because I complained bitterly all night about freezing and the cold increasing my arthritis pain. Why they would put up with a complaining cranky patient rather than turn the ac to 70 is beyond me. The nurse told me "we have 20 beds and only 2 bath rooms." They wanted me to use a bedside commode. I am old but ambulate at a quick pace with walker. The only relief I had from my ice box cubicle was walking to the bathroom. For safety they accompanied me. Staff let me know it was a major inconvenience to walk with me to the bathroom. Patients, especially elderly folks, can develop blood clots from not getting. Their convenience and comfort were more important than patients welfare! I have been a patient at Dignity Mercy. I have nothing but good to say about that experience. I was also a patient at This hospital Dignity Chandler for 5 days in June with pneumonia and sepsis. No complaints only praise. Because of this horrible freezing experience and judgemental uncaring night staff in the observation area. I will do everything I can to never come here again. Marlene Hickman