Mom had a stroke and went here to rehabilitate. The nurses…read moreand support staff were extremely attentive. Mom reported they were friendly and came when called, right away. Food was good for hospital food. She loved the Mac-n-cheese lol. PT, OT and Speech had her up and moving everyday. Case manager was in constant communication and showed great concern for mom. She also took time to explain insurance and policies with me. Admission, front desk all were amazing. I will re-edit this to include more names but Adel, Dr Wong, Sharon, Wilshaun and many more were extremely helpful and kind. They only reason this isn't 5 star is the release information says Mom can walk 7 feet and do things she just isn't quite able to do. She is only standing a little since coming home. I wish they would have fought to keep her a little longer. But we are working on continuing her Exercises she learned there. We had a very bad experience with a skilled nursing facility I would suggest this place and acute rehab 100 times over. Dignity is full of loving, caring, dedicated people

My husband got good healthcare and the physical therapy was excellent. The only issue I have is…read morethey recommended Arizona Home Care for his IV home care and physical therapy and I have been on their 24 hour helpline, for over two hours, to ask a question and no one answers, no answer to my voicemail as well.

I was transferred here from Chandler Regional Hospital. The quality of the care I've received here…read moreat Encompass has been exceptional as the nurses, techs & therapists are all kind, professional & highly skilled in providing exquisite care to their patients. The food quality and choices also far exceed my expectations. It's definitely no wonder why Encompass Rehab Hospital has received so many great reviews!

If your family member needs physical rehab and has serious medical issues, I would not recommend…read morethis place. My mother needed physical rehab after falling and injuring one of the vertebrae in her neck, but then died 3 days after being admitted to Encompass Health in Mesa. She had prior medical issues, so we were told that her care would be managed by a medical team which included an M.D., only to find out that an M.D. was let go and no longer on staff the day my mom passed away. We don't believe she was ever under the care of a medical doctor any of the days she was at this facility, which is medical negligence and fraud! Read the past history on Encompass Health to learn about past class action lawsuits against this company and please DO NOT send your loved ones here!!

I stayed here for a month following a hospitalization for a knee infection that became septic and…read morerequired continued antibiotics. I thought my care was very good. The people were really nice and they worked very hard. You need to realize; however, that this is not a resort. They assist a lot of people, with different needs who require precise medical care. There is a degree of "regimentation" with med time, meal time, shower day, therapy time. They do try to have some fun with posted activities to try. I am now looking at additional surgery on my knee and I would not hesitate returning to The Center at Val Vista for my recovery.

Although we did not select this facility for my husband's care, it remains on our short list. It's…read morea newer facility. Patient rooms are on upper floors. Rooms are nice, but don't offer refrigerators and microwaves. Family can provide them. They offer personal services as well as quality health care and therapy. The tour was thorough and everyone we met seemed happy. Very clean facility and updated.

Arvin is absolutely amazing! He is so kind, caring, and genuinely goes above and beyond to make…read moresure his patients feel supported and taken care of, couldn't have asked for anyone better!

Mr. Belmonte is an outstanding, He is compassionate, highly organized, and always puts the…read moreresidents' care and well-being first. His professionalism and genuine kindness make a real difference every day.

Hi my name is Rosita, let me add some background information my mom shorty suffered a stroke 6…read moreweeks ago, for the first 4 weeks she was at another facility. Towards the end of her stay I was advised to send my mom to a skilled nursing facility to continue working on her recovery/therapy. I was able to get her into a place not knowing what this place was going to turned out to a horribly wrong choice. With the help of my moms health insurance I was able to call DESERT COVE NURSING CENTER thanks to Crystal (I have so much gratitude for) was able to get my mom into a room, my mom has been here for 4 days thriving tremendously, she has been treated so well here than she was at the other place acute facility. So far my mom's strength has improved we are still working on balance and able to stand/walk without needing assist with determination we will get there. Thank you Desert Cove for giving me the peace of mind that my mom is being taking care of after hours and treating her with the upmost respect. Also the food has been great housekeeping wonderful; housekeeping comes in every day once a day. In my opinion if you are needing a short term rehabilitation I highly recommend desert cove. Thank you so much and may my moms stay continue to get better throughout the time she is here. Sincerely, Rosita Childers

this is the most careless set of people that work here. Terrible communication about pain meds and…read morethey take forever to respond to things. You have to have a family member or friend here 24/7 so they are nice to you. If not, you are neglected in your room.

This Review is for Scottsdale Providence Recovery Center, In patient program. The female house is…read morebeautiful, spacious, safe, well managed and keeps you accountable. From chores to cooking - staying in the house aids you with important life & interpersonal skills. The scope of The Clinical Director and the staffs understanding of this field is profound. They handle life in the present and only looks's ahead. Scottsdale Providence provides empathy, a sophisticated set of interpersonal skills, acts with a sense of urgency, constructive self-insights and encouragement. The staff helped me build a structured treatment plan to initiate helpful growth, strength and a realistic recovery. Although the action is up to you, the therapists equip you with a foundation full Of resources to build upon. They work on your inner strengths and challenge your weaknesses. They offer constructive feedback and are quick to tell you what you need to hear - not what you want to hear. The staff overall truly have your best interest at heart and want to see you succeed. They provided me with a sense of care and safety in being vulnerable. The staff is efficient in they're approach and steadfast to being consistent & professional. Thus far, treatment here has been a remarkably empowering and fortifying experience. They're recognition and approach have pulled me up from darkness into an optimistic state. Going to treatment here has given me hope, direction, and the opportunity to identify what I need to do to live a sober life. Recovery is possible (if you want to be sober) and being a client here has given me that chance. Scottsdale Providence has offered me a life-changing experience; that will put me back on the path to a positive, healthy, and sober life I so dearly have in front of me. In other words, I strongly recommend this treatment center if you're ready to get sober, honest and are willing to do the work.

Just an AA money grab in a nice house. No therapy, no trauma treatment, just basically quit…read moredrinking and you'll be fine.

My mother spent three weeks here. After a double hip fracture. We had eight rehabs to choose from…read moreand because of the friendliness of Kyle, we chose Chandler. The establishment was clean and the staff was attentive when asked. We did have a couple rough patches at the beginning, but after speaking to Kyle, he resolved the issue quickly. we'd like to thank Iris her case manager for helping our family with her transition home. my mom's favorite nurse I believe was Cassie (long blonde hair, pony tail?) Also to have Gabby at the front as the face of your company is awesome addition. I will give one suggestion . Being that it is a rehab I wish they would work with the patients seven days a week . On Saturday and Sunday, my mom just laid in the bed and did nothing. Also, if she wasn't in her room, the PT would skip her that day. I feel she could've left earlier if she would've had that seven day a week PT. Again, thank you Kyle, Iris, Cassie and Gabby

This place is filthy. The staff is so limited it takes forever to get the attention of a nurse.read more

This place is the best! I've had two major injuries and some minor problems in the past few years…read more I've been to three different physical therapy offices and this is the one that has solved all of them! Every single person who works here has treated me with respect and has demonstrated a commitment to figuring out what to do to return me to fully functioning. At one point I hadn't been able to walk unassisted for over two years due to lower leg and ankle injuries and a surgery, and now I'm fully able to do that. I also have had a number of back issues including a fractured vertebrae and age related disc deterioration. It's amazing the amount of pain relief and return to normal functioning I've achieved due to the treatment here. The approach here each session includes personalized manual therapy and manipulation (so much more in terms of time and effectiveness than other offices) and a personalized exercise program, with attention paid to comfort level, correct implementation, and increased improvement. They provide take home illustrations to support continuing at home progress. They are skilled in Graston and needling therapies and I've seen patients ranging from teens to their 90s, with a wide range of challenges in their office, and everyone has been receiving personalized attention. I recommend them to all of my friends and family in need of physical therapy. Thank you Eric, Jason, Cris, Lyndsey, Ashley, and your front office staff! You are all amazing and so appreciated!

My appointment was at 8:00am, and upon arrival I was told that the Dr I was supposed to see was…read morerunning late. Once the Dr arrived, she took another patient to the back. I could hear the front desk staff discussing how the Dr took the wrong patient and should have called my name instead, thus resulting in me waiting until 8:40am to be called and taken back. The Dr did apologize for not seeing me on the schedule. However, This set back made me late for work, and I do not appreciate this. I received much better care at the Gilbert location.

I was paralyzed in 2019 while working as a heavy machine operator for a mining company. After I was…read moreable to leave the hospital I ended up staying at Santé for years (off and on) & it's the only physical rehabilitation facility that I will go to. I have had the displeasure of staying at 2 different PT rehabs before I ended up at Santé & you would not believe the horror stories I have from those places, just unbelievably awful (Both stank of urine & feces the moment you get passed the front desk.) & Sante was like a Godsend for me. Let me start with the facility 1st. The place is very nice. They have a Starbucks Cafe, a full gym staffed with friendly & knowledgeable physical therapists that will work with you everyday, a full restaurant, and most importantly, HUGE SPACIOUS INDIVIDUAL ROOMS equipped with a flat screen tv, a mini fridge, a kitchenette, a microwave, and a nice big full size bathroom for my wheelchair. Next let me tell you about the staff. Everyone there is so friendly & polite. I stayed there for years & most of the staff stayed there and are still there since I first went to Santé in 2019 (That should tell you something. Most nursing facilities are like a revolving door when it comes to the staff). I'd like to mention some names of people who really became friends of mine while I was there. Marlin, Brian, Aiden, Catalina, Sharon, & Kimberly from the CNA team are all excellent at their jobs & true professionals. These guys went over & beyond their duties for me & I thank God for their help, they truly are the best (You need to trust me on this, at other places I've had criminal's & people who just don't care & I never got that at Santé. They were always good to me). From the nursing staff id like to mention Betty, Jose, Fennela,& Elizabeth. These nurses are top notch. They actually care about the patients & they don't treat you like a person that they have to deal with, they treat you like a person & that is so rare in healthcare especially post covid. If I had to complain about anything it would be the food. When I first went to Sante in 2019 they had an extensive menu with lots of options & the food was actually good. I left for a year and when I came back the kitchen had really gone down hill. You know it's not good when the employees don't eat from there. I talked to the main chef Daniel & he told me they cut his budget drastically & the quality of the food suffered as a result so it's not his fault, corporate is always looking to save a buck & they shouldn't do that with the food, it's kind of important for those who have to stay there for long periods of time. I was able to eat there everyday if I wanted to but I ordered delivery most days because the food was nasty. There are so many others I am forgetting to include but the staff for the most part is amazing. If you are looking for a nice place for yourself or a loved one look no further. It doesn't get any better than Sante of Mesa. Other places will put on a show for you & trick you into staying there thinking it's a nice place & then when management goes home the night crew will come in and they are terrible, sometimes even abusive. This doesn't happen at Santé, they even have couches in the rooms with pull out beds so you can have a loved one spend the night with you, they welcome it because they are fully staffed at nighttime and don't leave you with a skeleton crew like everywhere else. At least that's been my experience. Last but not least I'd like to thank Kristina the maintenance manager! Kristina is an angel walking around on earth. She totally gets me & we were friends (she is another 1 who has been there a long time.) She will make sure everything in your room works & she keeps the place nice. Management is also great! If you do choose Santé' make sure you don't get Irene as a nurse. She is a nurse at Santé who doesn't belong. She is the only one I ever had a problem with & it was like she liked to pick on me. I honestly never did anything to this lady & for some reason she was always rude & unprofessional. Whenever I would ask for her she literally took an hour or longer to get to me if she ever came at all. I would ask her to change my folly catheter in the morning time and she would blow me off all day & try to pass the work on to the night nurses. The worst part about working with her is when I would ask for her help I could actually hear her just talking & laughing with the staff instead of attending to my needs. She made some of my days very bad & I always loathed the days I had her for a nurse but she is the exception, all the other nurses there are great, especially the ones I named. If you have any questions feel free to ask me, I will answer any questions truthfully because I know how important it is to put your loved ones into a good nursing facility & God willing I never need to go back but if I ever need to stay in a nursing facility again Sante is where I would go. I hope this helps God bless!

friendly staff and very professional. Blair Williams knows how to keep the artistic muscles flexing…read morefor your guests. clean and welcoming.

I spent 4 days at the Center dealing with an open wound, nasty situation. But the nurses and aides…read morethere were so nice, professional and made my stay there less frightening. I cannot say enough about how fantastic they are, thank you ladies and gentlemen, you helped me both mentally and emotionally. I appreciate each and every one of you. - Donna A.

The reviews are misleading... Before my son was born, I went through and read a lot of reviews from…read moredifferent hospitals and was nervous about going to Banner Desert - where my OB delivered. I could not have had a more dramatically different experience than what I saw in the reviews - it's safe to say that the management has heard your concerns! We came in at 9:30pm to a very full labor and delivery floor - cancelled the inductions for the day & a woman had been waiting for a delivery room for 7 hours longer than me... Things were not looking too promising. The nurse in triage, Kristy (I hope I'm spelling that right) moved MOUNTAINS for us. She continuously let us know what was going on on the floor and how my labor was progressing. When there was no delivery room available and the nurses were literally spread to their max, she found a way for us to get to a room to help alleviate my pain and welcome my son into the world. I have never felt more looked after than I did with her. Following that, the postpartum ward was delightful! The team that works in there is extremely respectful and caring. Food wise, pretty good! Not the typical icky hospital food that you hear about! If you get the chocolate chip cookie, put it next to a piece of bread for a little bit and it isn't as dry & oh so much more yummy! I hope & pray that everyone gets to have my experience! Even the OB who was on call... I don't know if I would have remotely the same delivery experience if it wasn't for him & his gentle encouragement throughout - you are the best Dr. Canestraro!