I was a loyal customer of Frontier for seven years. I had great service over the years, despite…read moreoccasional outages that every internet company experiences. I cancelled my service today due to a competitor offering a better speed & pricing. Cancellation with Frontier took about 17 minutes, which was ok as I understood they would try to sell me another plan with 'better' pricing. However, I still cancelled and they are charging me what was explained to me as a standard $50 for shipping and handling for me to return my equipment...when other companies offer free drop off at the end of service! For this reason alone I would not recommend Frontier. I will go to my socials and spread the word of this $50 fee when Frontier has already collected thousands from me over the years.

Two words: Stay Away frontier is such a bad service. their…read moreinternet constantly disconnects in the evenings and they keep telling that they checked and everything looks good. If they send some technician, they charge $150. Really? two words: Get Out. Frontier, get your things together. Get rid of that cheap AI chatbot first.

As a new Texas resident can I just say the way Texas handles its electric companies is STUPID. 100…read moreor so companies. Really?!? I am so happy I contacted BeeConnectedNow. Contessa helped me find the best electric company for my needs as well as the best Wifi provider. I highly recommend this small, woman-owned family business.

Highly! Highly! Highly! recommended. I stumbled across this wonderful company while trying to…read morefigure out how to navigate the utility world in Texas after moving from southern California. I had no clue that other states had hundreds of different electric carriers to choose from. I also had never learned how to set up water and trash with the city because it was always handled by the landlord back in California. Now let me tell you Ms. Contessa went above and beyond worked after hours with my crazy schedule and over time to help me. She was responsive and did everything on my behalf. She was so positive and reassuring with unwavering faith throughout the whole process. She also helped me realize that my new place was trying to get me to pay utilities for both units unnoticed! My goodness am I forever grateful. I recommend this company to anyone trying to navigate with a company that can be trusted and its free! not kind of free but truly free.

David with DM Networking did an outstanding job. He was professional, knowledgeable, and went above…read moreand beyond to make sure everything was done right. He took the time to fully diagnose the issue, clearly explained what he found, and didn't cut corners with the repairs. Multiple Ethernet runs in my home were not reaching gigabit speeds, and David carefully repaired and re-terminated the wiring, tested everything thoroughly, and verified full 1 Gbps performance before he left. You can tell he truly cares about his work and his customers. Honest, detail-oriented, and dependable -- I would absolutely recommend DM Networking to anyone needing network or Ethernet work done correctly the first time.

David at DM Networking earned every bit of a 5-star review. Communication was clear and consistent…read morefrom the start, and he was available quickly when I needed help. He was fair with pricing, thorough in diagnosing and resolving the issues, and genuinely kind and professional throughout the process. No upselling, no vague explanations, just solid work and straightforward guidance. I'd absolutely recommend David/DM Networking to anyone who wants reliable, competent networking help.

This stole location was easy to find. It was well organized, and my wait time was not that bad. It…read morewas plenty of comfortable seating around and people to help. They took care of everything I needed to do.

Don't get Spectrum!!! Price continues to increase and customer service is no good. Once I called to…read morecancel my account they continued to charge me even through they had my date of call with notes of cancellation request stating my last date of service. very Frustrating and a waste of time!

Avoid AT&T for business service. I have spent hours on the phone and in stores trying to fix an…read moreaccount access problem that AT&T's own employees could not resolve. Because I could never log in, I did not discover until later that I had been charged for an added phone line I never authorized, a tablet I never received, and Gateway equipment I had already returned because the reception was poor. Terrible customer service, no follow-through, and a very frustrating experience overall.

AT&T is awful. I had AT&T for several years, but in recent years, they could not keep my Internet…read moreworking. They would schedule a time for a tech to appear, then not show up. Most annoying, AT&T's so-called "Virtual Assistant" schedules stuff and dialogs with customers, but it's an outright liar. I waited for a tech one day during the 8 - 12 window Virtual Assistant gave me. Virtual Assistant kept texting me "we're late but we're on the way" for over FOUR HOURS. When it was obvious the tech did not show up, I texted "When are you coming?" Virtual Assistant answered, "We can help you with that." The next day, Virtual Assistant texted "Your repair is complete." I replied, "I don't believe you." Virtual Assistant replied (again) "We can help you with that." Total incompetence. I switched to Spectrum. After I terminated AT&T, they emailed me a "How did we do?" inquiry. I answered it, and a couple of weeks later I received the same inquiry. AT&T's downfall is its stupid automated communications. The nice thing about Spectrum is that they have live people there to answer the phone and their answers are helpful.

The staff really helped us work through some issues with her phones as we were upgrading. It is a…read morelittle complicated in the tech world these days, but they walked us through. It helped us load all the programs so big thank you.!!

we have been customers at&T for almost 30 years... I am sorely disappointed the service and the…read morelack of ability to get help! we moved from California to Missouri and set up our Internet service... They sent the modem to the wrong address, then sent a second one, then couldn't get the service set up and kitten canceled it. Now they're threatening us with a bill for their equipment I want to talk to someone in the corporate office, but you "can't do that This latest call has been with Jacqueline and her supervisor Jose... What a crime this is! We went with Starlink so we could have some Internet, and I'm getting ready to return our telephones and our service. This is a bunch of nonsense Looks like wanting to go out of business? if someone in the corporate office reads this, I hope you would take the time to call me personally!

Switched to this provider recently. The setup took a bit longer than expected, but since then the…read moreconnection has been stable with no major issues.

I was looking for an internet provider and came across this fast, reliable company in Deep Ellum,…read moreDallas! I have 1Gigabyte at a FLAT and CHEAP rate! Couldn't choose a better service!

We have had problems with latency and inconsistent speed. AT&T always comes and says all is fine…read more Ben and a team member came to the house and did a thorough troubleshooting--something ATT never does as they're only responsible for service to the house. We have a lot going on with smart devices, many devices, TVs, and gaming. He pinpointed some areas where the devices weren't getting optimal speed, listened to our specific needs, and devised a plan. Value was great and frankly he is likely under-pricing himself. Highly recommend if you have problems with your home network.

From the owner: At RMK Network Cabling - Data Voice Fiber, our mission is to provide top-notch cabling solutions…read morefor outfits of all sizes. We strive to keep businesses connected and productive. Our team of experienced cabling professionals have expertise in a variety of areas, including- Voice, Data & Fiber. From new construction design and buildouts to adding and repairing of existing CAT5E/6 and Fiber cables. We take a personalized approach to each client's needs, working closely with them to understand their unique challenges and develop customized solutions.

They stopped providing internet in March for 1 week. Each day getting updates was like pulling…read moreteeth, then one word responses, its coming, tomorrow, in a few hours. Then got an invoice for the full amount. Communication with them is absolutely horrible. Would not recommend to my worst enemy.

To start, the internet they provided for me in Sherman TX, was excellent. 2 gigs up/2 gigs…read moredown....crazy fast. Never once had an outage in the roughly 10 months that i had the service, so I never had a need to call about anything service or outage related. Excellent product. When I signed up for NT Fiber, it was the only option allowed in Sherman Park Village, a then brand new apartment complex in Sherman TX. I would have liked to stay with Sparklight, since I'd been doing business with them for over a decade at that point. When I signed up I was told that I could receive a bill in the mail and send a check as payment each month, as I preferred. That turned out to be untrue. After the first month or so when I received an email about nonpayment, it turned out they had to have a card on file, and charge it each month. Not the end of the world, just not what I was told. I bought my first home about a week ago, and got moved in this past weekend. I opted to go with Sparklight instead of NT Fiber. I started calling yesterday, the 23rd of March 2026, at about 9:18 a.m. I just got a call back today the 24th of March 2026, at about 2 p.m. I probably called 30 times or more, trying to get someone on the line to cancel my service. Left multiple messages. At 12:19 today I sent an email, detailing how many times I'd called, and asking for my service to be cancelled. About 1.5 hours later, I got a 1 word response from a Bobby with NT Fiber. "cancelled" I was going to flame the company pretty hard about that, but about 15 minutes later I got a phone call from a Rachel, with NT Fiber. She was perfectly pleasant, relayed that my service had been cancelled, and all payments stopped, and thanked me for being a customer. I told her I had been seconds away from a nasty review, and that a Bobby had left a single word response to my email. She told me that a stomach virus, or something like it, had torn up their office and that they were on a skeleton crew. Understandable. I'm leaving a 3 star review. It's not a 1 star because Rachel called me and was polite and professional, and overall the experience was pretty good with the company, and in my case at least, the product was phenomenal. It's not a 5 star, because it took me over 24 hours, 30+ phone calls, and 1 email to get a response from a company whose hours are listed as 24 hours a day. And I feel I was intentionally misled about the billing process at the start, back in June of last year. Hope this review helps someone.

I signed up for 5G Home Internet and canceled within 2 weeks. After cancellation and receiving my…read morefinal bill, I could no longer access my account online or through their app. It takes finagling and going through other departments to actually speak with someone when you do not have your mobile phone and account number assignment for the home internet, which you can no longer access since you can no longer login. I am being charged over $400 for one of the "FREE" offerings at sign up and after finally reaching them the first time they told me to call them back after a specified number of days to get a credit applied. I was able to get through after again jumping through hoops to get through the automated phone system and again asked to call back after a specified number of days. I spent 45 minutes, talking to 3 different departments, and still have not been able to be transferred to the correct department. It boggles my mind that employees actually make these decision on processes and systems for their company, go through development, testing and implementation. These people are actually getting paid to make mistakes and apparently do nothing to resolve or make their servicing better. Unbelievable. ABSOLUTELY DO NOT DO BUSINESS WITH THIS COMPANY!!!!!

The only bright side to my visit today was working with Elliott. After working with another…read moreemployee, didn't get his name, and I wouldn't name him anyway. Anyway, Elliot worked about 10 minutes and had the problem fixed with ease. Unfortunately, I had already spent an hour. Getting no help whatsoever. Also, I believe in opportunities for everyone, but you really need better. English speaking phone support.