How this business is run is very nice for our modern schedules and how we can be in and out of the…read morehouse a lot or sometimes just stuck at the house and can't leave. He offers a service he can come to your home and work on your IT or computer issue for no extra charge. I got my laptop repaired. He came and picked it up from my home, we kept in contact the entire time about the status of the update and the ordering the parts. I am already using him for further work. Highly recommend.

The word of the day is trust. If I allow someone to come into my home, walk around my house, crawl…read morethrough my attic; I have to trust them. Benchmark IT & Telecom came to my house to help me with my new projector, this involved running a new HDMI cable and ethernet. The technician was on time and well versed. He showed me and my home respect and was very educated in his field. The install went great and fast and when complete he cleaned up his work area. Here's where Benchmark IT & Telecom excelled. An hour or so later, I found that a cable was knocked loose in my attic and I lost communication to some of my devices. I realized that this is something that happens sometimes with installs, but wondered how they would handle my call. I called the tech and he was very apologetic. He was happy to return and fix the issue ASAP. I unfortunately was not able to meet that day, but he gladly returned the next business day (with a second tech) and finished the job. To be clear, I know my technology, I've worked in this field for many years. These guys know their stuff. I will for sure call these guys for anything I need done Home Automation or Networking, they are trustworthy and great at what they do. Bravo for being a great business and for showing that there are honest people that still believe in getting the job done!

Once again 5 stars! More if I could give them. I just HAD…read moreto have the new iPhone 17 Pro Max. Thought I had everything switched over but no I didn't. Control 4, which controls your thermostat and TV's etc didn't want to work. They sent someone out and got me up and running again. I've used them since they first opened. They put speakers that look like rocks around my pool deck. Honestly they are the best! Thank you from your biggest fan!

**"Exceptional Service That Goes Above and Beyond"**…read more About three years ago, my friend and I purchased two used amplifiers from DeVance Electronic Lifestyle. Since then, they've supported us through multiple upgrades, always with patience and expertise. But what truly sets them apart is their *unmatched* commitment to customer care. The owner personally came to my home--*twice*--to calibrate my subwoofer, refusing to charge extra for the service. What's remarkable is that I'm just an everyday audiophile, not a high-end client, yet he treated me like VIP. That level of dedication is rare. In an era where great service feels like a relic, DeVance Electronic Lifestyle. proves it's alive and well. They've earned a customer for life. Keep doing what you do--it matters. **Thank you!**

What a joke. Claim they're extremely booked and will have u on their waiting list. And never get…read moreback to u. Wouldn't recommend

Anthony is absolutely great. He installed our cameras and central computer server nearly 4 years…read moreago. They're literally available 24/7 and even if you contact them for emergencies they will do everything in their power to address the issue in the same day. They once picked up our server at 10pm and delivered it back shortly after midnight fully fixed. I simply know that my business can rely on this company no matter what happens. Prices are reasonable and so far, after 4yrs I am highly satisfied with Tech Responders.

Their operators are quite rude and condescending. If you accidentally set off your alarm by opening…read morea door, they will call you in the first 30 seconds. Of course you cannot hear your phone because the alarm is going off. If you haven't answered in 30 seconds, they have already dispatched the police. Once it shows that the user disarms the alarm within the first two minutes, they don't call back to see if all is well and to cancel the police. I had this situation happen. I accidentally set off the alarm and I immediately called and explain that I set the alarm off accidentally and give them the code. They assured me that they had canceled any dispatch. They didn't bother to call the police to cancel it and the police showed up at my house saying that the alarm company had dispatched them. When there are false alarms that involve police dispatch you can be fined. I called and confronted one of the dispatchers and she said that it wasn't their responsibility to cancel a dispatch even if the homeowner turns off the alarm right away. I am going to immediate cancel my monitoring and find a service that has the intelligence to reach out if an alarm is canceled by the homeowner within a matter of two to three minutes to see if all is well before dispatching the police.

Green pre-wired our new construction home. Between the time of pre-wiring and moving in, I changed…read moremy mind on some things that altered how our AV equipment would be controlled. After over a year of frustration with how our setup ended up working due to the changes I made (not due to anything on their end), I recently decided to see if they could come back out and re-do some of it which would require dropping new cables down a wall. The work was very easy to schedule with their AV division. The crew who came out were very friendly and professional and took time to listen to what I was requesting to make our AV system work exactly like we want it to. Most importantly, they didn't try to up-sell me on anything. They did exactly what I was asking of them, and everything works perfectly now in the way that we wanted. I only wish I had called them out a long time ago. I would highly recommend them to help with any AV needs. They're not the cheapest option, but with most things in life you get what you pay for. They also pre-wired our security and home networking systems, and that's all been working perfectly.

We are so impressed with IQueue! The owner and the entire crew made the installation pain-free…read more They did a phenomenal job installing our Frame TV, our other TVs, an entire audio system, and a mesh WiFi system for our new home. Reasonable prices and outstanding service. Over and above. Highly recommend them! Best experience ever with a media/IT company.

Problem resolved…read more Explained concerns resolved on the spot with technical recomendations

We had a wonderful experience with this group and highly recommend their services and well trained…read moreteams. Starpower was able to do all that we wanted and within a specific budget, with planning to seamlessly integrate future upgrades. Highly recommend talking with Joe in luxury appliances, Jacob in home theater and Tony for home automation - separately and together they made the planning process easy, painless and simple to understand.

Absolutely awful company with zero integrity and no customer care. We chose to spend 35K between…read morerange and a fridge. The 16K fridge arrived damaged and rather than just immediately making it right they put it off on a repair company to come out for a product that was purchased NEW (no way it was new). Long story longer, the company who they chose to deliver our fridge had zero business going so and was outsourced via Starpower-(probably to line their pockets). No one helped us and ultimately we were given the run around and they could have cared less about what they sold us. I 100% believe they are selling products known to be damaged/used returns which is why our fridge arrives in the shape it did and by the wrong company. I know because when we got it sorted out with the manufacturer, they sent the only company (per their words) who is allowed by them to install. The replacement also arrives fully wrapped, boxed, etc. the way you'd expect. Had we not gone to bat and put our own efforts into this, Ed Kellum and StarPower would have happily left us in a mountain of turmoil. I will never recommend them to anyone and wish we would have supported another business given what we found out on the customer side.

At first, I was really upset with the poor job done, and wrote my first bad review here. After a…read morefew days, I was contacted by the Vice President of Operations by the name of Tim. Like a professional, he reached out and asked about what needed to be corrected. On the same day that I had talked to him, he had the technician out to correct the problem. They did absolutely everything I had asked them to do. As a person in the service industry, mistakes happen all the time, but I am very happy that they owned up to the responsibility and corrected it. Thank you very much.

We have used NT for 10 years and could not be happier. We just had our phones go down, tech was…read morehere in twenty minutes and fixed it for about 100.00 We are a not profit legal clinic, so being down is bad. I would highly recommend this company.

Very high degree of technical competence. Solves all computer and printer related problems promptly…read moreand can also correct many computer errors remotely. I love their service.

Walter was awesome. He helped me solve a phone issue that I couldn't have solved without his help…read more Others just turned me down to assist