1. National Telesystems

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Dallas, TX

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National Telesystems

4.6 (5 reviews)
Closed • 8:00 am - 5:00 pm

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Frontier Internet

Frontier Internet

(271 reviews)

Was approached by a young man at my door offering services from Frontier by Verizon. I was severely…read moresceptical anything would transpire at all, period. Nonetheless the installer showed up nearly on time, completed his installation with pertinent and truthful information. Introductory 90 day started AFTER installation. Very pleased to have jumped quickly on offer because I received $50.00 gift card, I wasn't expecting, 2 months into it. No 2 year contract.

1/5 -- Extremely frustrating experience…read more My Frontier internet went down around 1 PM and has now been out for over 9 hours. I work from home, so this outage caused me to lose 4 hours of PTO and I may now have to drive into the office tomorrow because my service still isn't working. What makes this even more frustrating is the complete lack of accurate communication. I tried contacting support and waited forever without getting connected to anyone. I also tried their outage text service and received no useful response. Then, when I finally got Frontier's online outage checker to work, it told me "Outage resolved in your area" with a resolution time of 12:00 AM on August 20 -- even though my internet didn't go out until approximately 1 PM on August 20 and it is STILL not working. I understand that outages happen. What I don't understand is leaving customers without service for hours while providing inaccurate information and making it incredibly difficult to get an actual update or speak with someone. For a service that people rely on to work from home, this has been incredibly disappointing. Frontier needs to do a much better job communicating with customers during outages and providing accurate restoration information.

National Telesystems - telecommunications - Updated October 2026

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