We have been a customer for aroudn 3 years now, I think. We have enjoyed a good relationship with…read morethem up until about 5 or 6 months ago. We have had an issue with spam callers calling into our system, and that is not entirely their fault. They tried a forwarding of calls to an auto-attendant and that stopped spammers from leaving messages, but it is still non-stop spam ringing (976 calls to my desk in the month of June!) That is all background though. My biggest issue is that they do not respond to trouble-tickets anymore. This last one has not been responded to in 9 days. Nothing. And that one was referencing another ticket that was updated 14 days ago. I was finally able to get through to them by calling, but only able to reach them through billing, as support just continued to have me in a queue. Brittany in billing (thumbs up to her for sure!) was able to contact her team, about the issue but I'm not holding my breath. All in all, I just don't see how they can operate like that.

A very misleading and corrupt experience. A sales rep totally mislead my employer. Did not leave a…read morecopy of the contract said it would all be emailed. It was changed to read totally differently, to the point that the added figures do not even add up correctly . WE were led to believe everything was included in a much lower price. And then received billing from a second company stating we now had a 60 month contract with them that we absolutely knew nothing of this said contract. The service worked well for the first month and then suddenly our internet speed was KB not MB and cost us over 2 weeks of horrible phone service and internet at dial up speed. Which required a new router from yet another company. We were totally not impressed with this company they are a huge fraud and money scam. The bills from the second company that we didn't even know anything about bills that had been going into spam email. They suddenly started calling our business 4 months after the service was installed demanding over $1,200.00 in back bills. With which we asked them what were they talking about we had no contract with them and then they stated it was through Unified Global. This was when we discovered they had used a electronic signature from the internet to enter us into a 60 month contract for our phones and equipment. which was the router, 2 handheld wireless phones valued at 149.00 and 89.00 a antena, and $220.00 for 60 months. $13,200.00 we never agreed to this part and why would we. We were told the service was month to month and we could cancel at anytime. This is a small company that does counseling and therapy. Open 3 days a week we found this out and two days later without any notice they shut off our phones. Do NOT LET these people into your business, we are looking for a LAWYER to sue them. Anyone that has had the same problems we need to start a class action suit. Phone me at 501-253-4843

Just as the other reviews said, David was so kind to talk over my Wifi issues with me on the phone…read moreand he came up with a simple connection solution -- that worked! He knows what he is doing and I heartily recommend him for your Wifi issues.

I called him on the phone and explained my issue with our mesh system. I have used other companies…read morewithout success. He troubleshooted the issue and fixed my problem in under 30 minutes. He was extremely patient, highly knowledgeable about different technologies and has the passion to help solve the issue. I am so grateful for his service!!!

I have been using this colocation company for 18 years that sold out to vergent, and within 1 month…read morethey charge $240 for power to a 2U server, that was originally quoted for $85 a month for 2U server colocation, and there was no notification that was being done, or even documentation to sign to indicated that it would be going from $85 for 2U colocation space to $352 for 2U colocation space. I'll never do business with them. I tried to call and investigate what caused the increased and never received a call back or even an email of the increase. BAD, BAD customer service.

This is an amazing company...staffed with bright, hard-working engineers. Occasionally, service…read morewas interrupted, but that is the nature of the beast with internet and data connectivity. I've had such problems at home with Verizon and AT&T, but these folks always responded and ensured we got up and running quickly. I'm a little surprised by the other commenter who waited a whole day and then felt he didn't have to honor a contract he signed...something seems a little fishy there...

I was a loyal customer of Frontier for seven years. I had great service over the years, despite…read moreoccasional outages that every internet company experiences. I cancelled my service today due to a competitor offering a better speed & pricing. Cancellation with Frontier took about 17 minutes, which was ok as I understood they would try to sell me another plan with 'better' pricing. However, I still cancelled and they are charging me what was explained to me as a standard $50 for shipping and handling for me to return my equipment...when other companies offer free drop off at the end of service! For this reason alone I would not recommend Frontier. I will go to my socials and spread the word of this $50 fee when Frontier has already collected thousands from me over the years.

Two words: Stay Away frontier is such a bad service. their…read moreinternet constantly disconnects in the evenings and they keep telling that they checked and everything looks good. If they send some technician, they charge $150. Really? two words: Get Out. Frontier, get your things together. Get rid of that cheap AI chatbot first.

Seymore Communication did a great job installing my cameras. They went beyond their call of duty…read more Great work.

I needed my surround sound up graded and connected. They did an awesome job. Gave…read more me exactly what I asked for.