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Grapevine, TX

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5.0 (1 review)
Open • 10:00 am - 8:00 pm

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1 year ago

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Patriot Mobile - Patriot Mobile, wireless freedom for Patriots!

Patriot Mobile

(19 reviews)

Patriot Mobile is an excellent cell service. Their staff and customer service is outstanding and…read morethey make every aspect of one's experience and services very smooth and they are highly professional. One of the best changes I made was to switch after three decades of service from another to Patriot Mobil. We have not had any issues and challenges with the quality of their services. We are saving money and you don't deal with virtual assistance, nor wait for a long time to speak to a real human being at their customer service. It is truly a great wireless provider. Prices are great and they offer a great value and prices. I think they are the best wireless network at this time.

Patriot Mobile sold my elderly Navy veteran father-in-law an iPhone 11 for $542.14 June 4, 2026. He…read morehas significant cognitive impairment, lives in assisted living and memory care, and already had two phones he could barely use. He forgot the new phone's passcode early on and could no longer access it. The purchase left his bank account hundreds of dollars overdrawn. After paying for his care facility, he has approximately $100 of his monthly Social Security income left for all other expenses to live off of. He tried to return the phone 24 days after purchasing it, but Patriot Mobile refused because its return window was 14 days. After our family discovered the situation recently, we obtained power of attorney, I explained his circumstances to Patriot and offered to return the barely used phone. We still have the phone and offered to return it for a full refund, but Patriot Mobile refused. The company has lost my trust, and I will not recommend it to anyone. I attempt 3 times via email. In my opinion, this experience raises serious concerns about the potential financial exploitation of an older adult. Families assisting veterans or relatives with memory impairment deserve to know how Patriot Mobile handled this situation. Note: Patriot Mobile says it refunded three months of service and applied $20 toward the phone purchase. I appreciate those steps, but the company refused a full refund for the device. A $20 credit against a $542.14 purchase does little to address the financial loss. Its alternative--a partial-value trade-in paid with a Visa gift card--would not resolve his overdrawn bank account or the continuing overdraft fees. Here is their latest response after multiple attempts to recover the cost of the phone: "We understand that a trade-in will not refund the entire purchase price, but it would provide some value toward the phone and is better than letting the device sit unused. We genuinely regret that we cannot provide the resolution you are seeking. We have done all we can to assist within our ability, and unfortunately, we simply cannot approve the full refund requested. You are, of course, free to do as you feel is appropriate. Again, we appreciate your understanding. Thank you for supporting Christian conservative values. May God meet your needs. Amber Patriot Mobile Customer Relations Supervisor Romans 12:2 " As a Christian, I find that response appalling. Compassion should be reflected in the treatment of vulnerable customers. We believe Patriot Mobile took advantage of him, and the company's handling of this situation has cost it our trust. Based on how it treated my father-in-law and our family, I would neither give the company my business nor recommend it to others.

Executive Telephony

Executive Telephony

(1 review)

I called Executive Telephony Solutions to see if they could help get my office desk phone back…read moreworking. We have used 8 X 8 for several years now with chronic problems and I was on the phone with 8 X 8 for 1 hour last week with no resolution using our Polycom phones and they just finally told me to call our IT person. 8 X 8 has terrible customer service. After talking with Rick at Executive Telephony this morning he was able to resolve my telephone issue over the phone in a very short period of time. Executive Telephony is very responsive and knowledgeable in what they are doing. They provide quality customer service and I highly recommend them. Sharon Hasten

From the owner: We are a Local Business Telephone Solutions provider with a focus on small to medium sized…read morebusiness's. Our VoIP Cloud/Hosted Solutions offers many features at a lower price than our competition. Because we cater to local Dallas Fort Worth companies, our hardware is local versus strung around our country. Customers can bring their own phones (Often from a competitor) or purchase one of many manufacturers from us at OUR cost. We provide the entire, "Package" solution. Specifically the entire phone solution including the telephone handset(s), telephone number(s) and Dial Tone. If your company could benefit from having an area code in a city located within any of our 50 States, you can include that number for only $1/month. Having local numbers in different States can be more cost effective than Toll Free numbers while giving your customers a feeling of have a, "Local" presence. We also offer E-Fax solutions starting at only $10/Month. Send and Receive faxes to/from your email's

Metro by T-Mobile - mobilephones - Updated October 2026

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