In short, trustworthy, efficient, excellent communication, dedication to making the customer happy,…read moreknowledgeable people. Highly recommended!!
Our A/C quit working in the middle of a 100+ degree heatwave. I contacted several companies, but most could not make a service trip to me for several days. I was pleasantly surprised that Whirlwind could make it out the next day. Turns out they are great at what they do. Ivan spoke with me on the phone to discuss what was wrong and what might be the cause that night. The next morning, he was here by 9:30am to trouble shoot. Within an hour the A/C was up and running and Ivan had put everything back as it was. Costs were very reasonable and, more importantly, they were exactly as stated before arrival.
I liked most that Whirlwind was great at communicating with me, the customer. Both over the phone and in person. They were clear about the types of problems I could be facing with a 17+ year old system and what the worse case might be (full replacement since my A/C uses a now banned refrigerant). While they checked out the system, they kept me informed every step of the way and I earned a few things. When they finished, everything was put back in place, just as it was when they arrived.
I would definitely recommend Whirlwind Heating & Cooling and will hire them in the future for when it comes time to replace my home heating or cooling systems. Thanks Ivan and his team!