my name is Kay and Anthony Thurman did a great job moving my items cross country very professionally and timely nothing was broken very grateful would highly recommend read more

I want to start by saying that my move with Bravo Moving started off very stressful, and at one point I truly felt like it was going to be a one-star experience. However, after working with Ali, the situation completely turned around, and he is the reason I am leaving this as a five-star review. Initially, there were several issues that caused a lot of frustration for my family and me. The pricing was confusing, the inventory count seemed incorrect, and communication earlier in the process was difficult. At one point, it felt like the situation was going to become a major problem. That changed once Ali stepped in and took the time to actually listen and understand the situation. Instead of dismissing my concerns, he was patient, professional, and genuinely worked with me to address the problems. He carefully went through the details with me, clarified the process, and made sure I felt heard and respected throughout the conversation. Moving is already a stressful experience, and what made the biggest difference was having someone like Ali who was willing to take ownership of the situation and work toward a solution rather than avoid the problem. His communication was clear, respectful, and proactive, which immediately helped rebuild my trust in the company. Ali's professionalism, understanding, and willingness to help completely changed my perspective on the experience. What initially felt like a frustrating situation ended up being resolved in a way that left me feeling much better about the outcome. Customer service like that deserves recognition. Ali truly saved this from being a one-star experience and turned it into a five-star one. Thank you to Ali for stepping in, taking the time to understand the situation, and making sure everything was handled properly. His effort and professionalism made all the difference. read more

I had an extremely disappointing experience with this company and would strongly advise others to look elsewhere. I only wish I had read the many similar reviews before signing. From the beginning, the process felt misleading. The salesperson, Raphael Eduardo, walked me through a detailed inventory of my apartment and quoted me a price that fit my budget... but only after pressuring me to sign immediately and pay a 50% deposit. On moving day, everything unraveled. The crew arrived late, despite confirming an 8a arrival to meet strict HOA moving time restrictions. After beginning the move, they abruptly stopped and informed me that my contract only covered "1/5 of the truck"... something that was never clearly explained during booking and made little sense given I was the only client scheduled that day. At that point, with my belongings already loaded, I was told I would need to pay an additional $700 to continue. Because of these delays, we left hours late and arrived after the permitted move-in window. I was then required to pay $350 in HOA overtime fees. The unloading process took approximately four hours, pushing the move past 9:30p. The issues didn't stop there. The movers claimed my couch would not fit into the unit and left it in the garage. The next day, I hired someone else who was able to move it in alone without issue, costing me an additional $300. Despite all of this, I still tipped the crew $300. I was told by Dina that the company would address the overtime charges. However, after five follow-up calls and multiple assurances that a manager (Brian) would contact me, I received no response. After escalating the issue via email to multiple contacts, I finally received a reply from the founder, Ali. After weeks of back-and-forth, including a very difficult phone call, no resolution was reached. I requested reimbursement for the $650 in third-party costs caused directly by their delays and handling (HOA overtime and the additional mover for my couch). I did not request reimbursement for the additional $700 charged during the move. Communication has since stopped entirely, and I was ultimately told to pursue legal action. What was initially quoted as a $2,500 move ended up costing me over $4,000 due to delays, additional charges, and lack of follow-through. This was not just poor service... it was disorganized, misleading, and ultimately very costly. I would not recommend this company. read more

While there are some good people there including some people in the moving team/dispatch, Joe (sales guy who I believe is no longer there) and Dinah, they are a shop that is clearly run by poorly by the owner and the team has thieves in it. The owner unfortunately gives these good people the inability to do a good job and forces them into bad situations with the customers. If you are competitor, hire some of them and show them how a good shop runs. My story is that I had a large job from CA to NY, and from day 1, when the move began the issues started. The movers couldn't pick up all the items day 1 from my storage and instead of coming the next day as they said they would, they showed up 3+ weeks later which ended up costing me additional storage. I was eventually given a different pick up date on my storage start date (after pulling a lot of teeth and dealing with numerous calls wasting a lot of time). I was also sold two month of free storage to get me to use their services. At the end, the owner told me directly, that he would only give me one free month and the second month was really just for transit. The sales persons explicitly said otherwise. He also said since it was verbally agreed that this was not enforceable, which is 100% not true. They said they record all the calls, and I said go review them, it will be clear, he refused to and told me to file an insurance claim (another scam they are probably running.) On top of it, he also told me he didn't like that I would question him, and said he would do whatever he could to charge me more (UNBELIEVEABLE!). Many times I tried calling about minor questions and issues, but they screened my calls, I'm assuming at the order of their owner, leaving me worrying and wondering about my items even thought I told them I would pay whatever I needed to get the items over. The team really did try when they could, but the owner did not make it easy and demanded payments outside of what was agreed upon while holding my delivery as a hostage if I didn't agree to what they wanted. Lastly numerous items were MISSING in my delivery, especially some high value items. Their contract only allows for a certain amount per pound and having to prove it, unfortunately this is almost impossible so those items are lost forever and not worth the time and stress to go through their process to end up getting nothing back. 1000% do not book from them. The owner Ali can reply here and say whatever, BUT don't believe him, he's a con-artist. Look at the consistency of the poor reviews, and for your own mental being and sake of your items being moved FIND SOMEONE ELSE. It's a sham operation, and I had a terrible moving/storage experience with them, with a lot of items missing, being upcharged (significantly over the intial quote) and threatened by the owner after he could not deliver on promises his company made to garner my business. read more

Do not hire. These are scammers. They did a horrible job, destroyed all my stuff, upcharged me erroneously, hired homeless people to move my stuff in in the dark, broke my bed, and now they are harassing me and trying to intimidate me. I am truly taken aback by how horrific this company is to work with. I've reported them to BBB and the FTC. This business is scamming people and I feel extremely, violently taken advantage of. A single woman, I agreed to pay 2500 for them to move 3200 pounds of my stuff, a 1 bedroom. Simple. They refused to do it and held my items hostage until I paid $2000 more for them to move my bed. This was confusing because the bed was listed on the inventory as a 1 bedroom-- including one bed. I was always clear and upfront, my stuff did not exceed 3200 pounds, and they are robbing me for the extra $2k. The movers were so mean to me, it was like they did not want to help me at all. I have never experienced anything like it. I agreed because this person bullied and harassed me into it. Then, when I agreed to pay over $4500 for them to move my simple one-bedroom-- THEY FORGOT THE BED. They left a crucial piece of my vintage brass bed in my old apartment. It won't even stand up now. They upcharged me and then broke the bed, leaving behind a piece, rendering it useless. The bed should have already been included in the price because it was well under 3200 lbs. I don't have that much. The original estimate should have been honored. The upcharge when all my stuff was already loaded except my bed, that is a scam. It never should have been upcharged. It was a bait and switch. Then, they delivered it late. Arrival was meant to be 2/14 at 2 p.m. to 5 p.m. It didn't arrive until Sunday 2/16 at 6:30 p.m. They arrived IN THE DARK, in the pouring rain. The movers then didn't want to help me--yet again. So they hired two houseless people from Craigslist to move my stuff. I moved, lifted, and unpacked more of my items than these movers did who charged me egregiously. I took photos and videos of the damage they were doing to my items-- leaving them in the rain, leaving them in the dark, breaking items on the way in. I paid 4500 for professional movers, not houseless scary men from Craigslist to damage my stuff. 20+ items damaged, exceeding thousands of dollars. These movers do not care about your items at all. THIS IS A CRIME. I need them to be out of business, or pay me back in full. DO NOT HIRE THIS MOVING COMPANY, THEY WILL STEAL FROM YOU. Scam, fraud, do not hire. read more

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Awful scamming company. Total costs ended up 30% over estimate even though we did a virtual walkthrough and the provided item list was accurate. They rescheduled the day and time on both ends. Items arrived broken or went "missing". They claim that every mover is a bravo employee but its clear these are all subcontractors. I am still waiting 6+ months for the insurance case to move forward. Overall I highly recommend to steer clear of long distance movers and instead hire local movers on each end to load/unload a uhaul. read more

bravo van lines, courteous, professional, and what is awesome all around I recommend them!! read more

NEVER EVER HIRE BRAVO MOVING COMPANY NO RESPECT OF THE CUSTOMERS SALES CONTINUED TO CONTACT TO BOOK ONCE IT WAS BOOKED THE SALES NEVER ANSWERED ANY QUESTIONS OR REPLY WE PAID 2000 for guarantee Delivery and Wasnt able to track the truck nor driver did not arrive the time he promised We waited hours hours until he arrived The excuse was 'Truck issue' They continue to charge extra and bo invoice. Never received invoice of the charges We paid with cc and without letting us know, they charged extra. They promised DOOR TO DOOR service !!! That was a BIG LIE!!!! I had to assemble funitures with my husband... NEVER EVER USE THIS COMPANY EVER!!!!!!!!!!!!!!!! read more

My move was a California to Arizona move. Issues 1) Wildly optimistic estimate even with photos of furniture supplied beforehand (50% off). Plus they get you with stairs cost as they calculate 7-8 stairs per story when todays houses are 12-14. 2) underequipped crews for assembly/disassembly if bed frames, etc. 3) Contracted packing was done without proper packing materials. They used cut down uhaul wardrobe boxes instead of dishpacks. 4) Damage claim is via third party who has no interest in accepting a claim. 5) slow customer service except for estimates read more

I hired Bravo Moving to relocate a ScriptPro machine (~800-1000 lbs) from Yucaipa to Coronado. From the very beginning, I provided photos, videos, dimensions, and stressed the importance of exact timing since the seller had to travel over an hour to meet the movers. Despite this, Bravo rescheduled at the last minute (Friday night for a Saturday job), showed up unprepared, and failed to complete the move twice. Their coordinator, Brian, even promised the seller $200 to wait longer -- which never happened. I had to pay the seller out of my own pocket. Communication was terrible (calls went unanswered during posted hours), promises were broken, and the move was never completed. I ended up with wasted time, added costs, and major project delays. If you need a reliable company for specialized equipment, I strongly recommend looking elsewhere. read more

Wonderful, Jason was amazing, he had two gentleman with him and they wrapped everything that needed to be wrapped and did an amazing job. He drove all the way from Glendale to Prescott Arizona in 10 hours and came to my house in Arizona at night and unloaded with another gentleman. Jason was very careful with my furniture and other items they unloaded and unwrapped everything and was very conscious in his job . He was just amazing. Thank you Bravo for having him as an employee. read more

Bravo Moving - Movers Near Me - Glendale, California

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Edgar, Dwain and Jose were spectacular. I wish I knew of bravo movers years ago. They made it so low stress. They were efficient, professional, honest, and just all around good guys. Hard workers. The communication has been great from start to finish. It's on the way to Florida. I hope the delivery goes just as smooth. Thank you guys. I highly recommend this company! read more

Bravo Moving - Movers Near Me - Glendale, California

Update: Unfortunately there are so many inaccuracies in your response that it's not helpful to address them. The photos show how you treat people's belongings. I hope people read this review, the other real reviews and the better business bureau complaints before they make the mistake of hiring this company read more

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I had a horrible experience with Bravo Moving and I would not recommend them to anyone who is planning an upcoming move. From start to finish we had multiple issues and cost increases with the company and I have detailed our experience below. Spend your money with a more reliable and reputable company. Do not do business with Bravo Moving. My Fiancée and I recently moved from Arizona to Oregon and, due to our new jobs, we needed a company that could guarantee delivery on June 10th. Bravo told us that this would not be a problem, and we were charged $1,929.00 for "Premium Guaranteed Service". They then told us that their pickup driver would arrive on Thursday or Friday to pick up and pack for our move. To our surprise, we received a call from a driver on Wednesday saying that they would be at our apartment within the next 1-2 hours to pick up our stuff. My partner was forced to leave work early to accommodate this request. At this point we were willing to let this go because we were happy to have our stuff packed and on the way to our destination. As many others have stated, once our items were packed, we were charged an extra $1,100 for going over our estimated cubic sq. ft. This came after we confirmed our inventory and boxes twice with the company and after we got rid of a bookshelf, table, and futon to further minimize our expenses. This seemed like a complete bait and switch from the company, and we were only made aware of the additional cost after our stuff was already packed on the truck. This felt like an extortion fee. Once the movers were on the road they called and said that they would be delivering our items on June 9th (one day earlier than our agreed upon date). We reminded them that we were paying $1,929.00 for their "premium guaranteed service" and they reluctantly agreed to honor the agreed upon delivery date. Well, fast forward to June 10th, and they did not arrive until 11:30pm that day. While technically they arrived on June 10th, they did not finish the move until 1:30am on June 11th and they wasted our entire day that we should have spent unpacking. Additionally, we received many of our items damaged and broken and there were also missing items. In short, Bravo moving charged us $1,929.00 for guaranteed delivery that they didn't meet. They charged us $1,100 for extra space even though we got rid of many large items after the original two quotes. And, they delivered our items either missing, broken, or damaged. This company was a complete waste of time and money and they are not worth your consideration or headache. They do not deserve the one star that is required to leave a review. read more

Bravo Moving - Moving truck still unloading at 1:06am (One day late) - Movers Near Me - Glendale, California

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The movers did an outstanding job! Happy with the service. The management/owner did a great taking care of a misunderstanding that I had with the invoice. read more

Absolutely amazing! Victor, I forgot is partner name (my apologies), we're Absolutely amazing. Great customer service and handled everything. They even help me put furniture together. They under my medical problems that struggle with, and did everything for me! I will recommend your company to anyone that is moving. I know alot of people. Be prepared to get even busier. Love you all great staff. Thank you Bella and Dina for making this work. Because of you and your efforts you have made my stress level drop down. Love you all! read more

I had a big move from San Diego to the East coast. BM was recommended by a colleague who had used them for a local move. I worked with Joseph to setup my pickup, 3 months storage and delivery. This first part went smoothly. Day before pickup I had not heard from them about timing. When I called in panic day of I was provided excuses about folks being out and that's why communication was poor. The crew who packed and picked up my stuff were very good and I appreciated their attention to detail. My entire Ordeal with this company began at drop off and spanned over 2 months. Despite giving them a 2 week window to drop off my stuff the almost missed it. Then on delivery, some items were broken, and 3 boxes missing. I had to pay for the balance without having all my property. They never reached out about my missing boxes and I had to call, email and beg for them to please find my property. I was always met with complete Apathy by Dina and multiple promises of follow-up that never happened on time. Two months later I received a call to pick up one of my lost boxes on the side of a highway. I refused and asked them to send it to my house as I had paid for and been told would happen by Dina. I finally received the box with 50% of my glassware shattered. My move happened in October, as I type this, two boxes are still missing and not a word from them. I have moved on, but would like to caution anyone who uses them for short term storage and long distance moves. Some of their staff absolutely do not care about your concerns and will make you feel as if you are doing them a favor. I regret my decision to use their services. read more

The company did a great job with my move. The movers were hard working and careful handling my household goods. Great service at a great price. read more

They didn't show up. It's not that they were late, they just didn't show up. I'd confirmed with them the day before that they were going to be here on Saturday. At about 1:30 in the afternoon, I missed a single text from them saying I needed to confirm. So they didn't show up. I tried but I couldn't get an answer or a commitment as to when they would be here on that day or the next. I was a hot potato thrown around to different individuals, one of whom wrote in a text, "It's not my job" [to fix it]. I'd even staged everything for them in the garage. All they would've had to do was show up and move the stuff about 20 feet. Everyone who'd helped me that day had gone home, but I was able to get one person back. However, due to the weight of the things that needed to be moved, I have to leave a lot of it behind. The new buyers are willing to take it for free. Otherwise I'd have to pay them for leaving their new home a mess. So now I need to buy new furniture when I get to my new state. This was a 1200 mile state to state move that was meticulously planned and they didn't show up. Of course I don't get my deposit back. I can't tell you who to use, but do not this company. I've never written a Yelp review before now. Mistakes are made sometimes but this was was too much; and they just didn't care. Their overall attitude was "Too bad." read more

I recently received a call from the owner of bravo moving and we had a long talk . He apologized for the delays and damaged goods. We discussed the situation and although he already gave me a $500 discount , we agreed on another $500 to cover the costs of the damaged flatscreen . I feel that because he made the effort to call me and apologize and with the extra financing compensation I am absolutely changing my review to 4 stars . read more

We used bravo moving to move from Los Angeles to Seattle. I will start out by saying the movers were fantastic. Very friendly and helpful. Bogden, Dean, Aslan and one other person whose name I can't remember (apologies). They were all fantastic and really the only reason we were happy about the move. Our problem was with the price change. We were quoted around 2,600 and the price ended up being closer to 4,000 (and that was after complaining because we were shocked about the price change.) We knew it was a quote/estimate but we were not expecting that big of a change. Just know that your estimate/quote will be about half of the actually price they will ask for. I really do not get on here to complain but I did want to shout out the movers for their great work. read more

Bravo Moving - Dean and Aslan - Movers Near Me - Glendale, California

Working with Gregory Doomanis from top to finish was a great experience. He took good care of my case. He made the transaction feel personal and tailored to my move. Once everything was finished, he followed up and made sure all loose ends were tied up. Superb customer service from Greg! The only reason it is 4 stars is because of the few loose ends that Greg fixed for me. All stars go to him. read more

Warning: Do Not Use Bravo Moving Company Under no circumstance should you book your move through Bravo Moving Company. If you are working with a broker, make sure to state--both verbally and in writing--that you do not want Bravo Moving Company involved at any stage of your move. I recently relocated from Pennsylvania to California and had an extremely negative experience with Bravo Moving. The issues included: -Severe damage to furniture and belongings -Lack of communication and repeated unanswered inquiries -Delayed delivery without notice -Incomplete or missing documentation (bill of lading, inventory list, tracking information) ****Extortion attempts by the delivery driver, who demanded over $6,000 in cash or Zelle and refused to deliver unless paid Despite weeks of calling daily, I could not obtain correct paperwork or even a basic inventory list. We were charged for an express guaranteed delivery that was delayed by weeks without notice. Additionally, Bravo Moving did not disclose any potential fees upfront. After loading items and taking them away, they added surprise charges at every stage, leaving us with little choice but to comply. We were also misled about logistics: we were told our items would only be moved twice (once at pickup in Pennsylvania and once at delivery in California). In reality, this was not the case. Our items changed hands multiple times without prior consent. At one point, the driver explicitly stated that Bravo would not pay him, and that he was told by Bravo "get his money" from the customer instead. The delivery person from Bravo refused to deliver our furniture, placed all of our items in a storage unit under his name, left the state, and tried to extort us for more money. Summary: Bravo Moving caused extensive stress, financial loss, and damage during our move. I strongly urge anyone planning an interstate relocation to avoid this company. read more

They pulled up right to the driveway. Driver was on time and friendly. Great communication. All around recommend 10/10 read more

Bravo Moving - Movers Near Me - Glendale, California

Had a rough start but the owner called me personally and made things right. They found my stuff after a few weeks and ali made sure I was taken care of. Move went a little bumpy but bravo company made things right and I would book with them in future due to integrity of the company. read more

Follow up to previous review. Driver in accident in parking lot. Bravo customer service called, got all the information from me - I was a fool to think they cared about customers. No response. Value: what do you think? $2400 to receive these items. Service was supposed to be wrapped, protected, and Bravo contract - no idea who delivered this mess that used to be my personal belongings. Does this look like a moving company or a junk removal? read more

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We recently used Bravo Moving, and I couldn't be more impressed with the service we received for the pick up. From start to finish, the team was professional, efficient, and incredibly helpful. Foreman Jason, Driver Duran, and Helper Noel were fantastic. They arrived on time, worked quickly, and wrapped everything with care and precision. We have a very large couch that has always been tricky to move, but they figured it out with no problem and got it out safely without a scratch. What really stood out was their honesty and transparency throughout the process. Jason walked us through everything clearly, and there were no surprises when it came to cost or timing. It was refreshing to work with a team that was straightforward and respectful. Highly recommend Bravo Moving they made a stressful day so much easier! Hopefully get them for delivery honestly so impressed!! read more

Quoted $8,000, Cost me over $17,000. Finally got my belongings after they were held hostage for over 3 weeks. Broken furniture. All items scuffed or damaged. read more

Avoid Bravo Moving at All Costs I hired Bravo Moving for a cross-country move and it was the worst decision I could have made. * Poor communication: I had to chase them down for updates. They canceled my move at the last minute with no apology and constantly failed to follow through on promised callbacks. * Delays: They promised delivery within 30 days. I didn't get my belongings for over two months. Each time I called, I was met with rudeness and vague excuses about not having a truck available. * Hidden charges: The original quote was thousands less than what I was ultimately charged. They even tried to tack on an extra $70 to carry boxes upstairs, despite confirming in advance that stairs were included. * Unprofessional delivery: The driver showed up late, demanded the remaining balance before unloading, and was rude the entire time. * Damage & missing items: My bed frame was broken, the slats were missing, and my $500 customized barbell never arrived. When I called to report it, the staff was dismissive and never followed up. The only positive part was the polite movers who picked up my things -- but everything after that was a nightmare. Please do yourself a favor and stay far away from this company. You'll end up paying far more than quoted and risk losing or damaging your belongings. read more

Professionals through and through. Items were delivered from California to Texas in a week and were handled with care from both pick-up and delivery. Carlos and Jasurb both made sure proper communication was made so I was aware when they would arrive to pick/drop-off my item. Excellent work! read more

Bravo Moving - Truck - Movers Near Me - Glendale, California

They damaged and lost some things. It's impossible to get ahold of them in the weekends. They charge extra to go upstairs. The pick up was over 3 hours late. It was a totally nightmare. I would give them 0 stars if I could. read more

For partial compensation, of my thousands of dollars in damage, I am updating my review. If you are open to wrapping every item, and packing it up yourself and want the vast majority of your items to arrive at a destination- this company is capable of doing it. read more

UPDATE: PARTIAL RESOLUTION REACHED -- APPRECIATION FOR PROFESSIONAL FOLLOW-UP Following the very difficult experience I initially had with Bravo Moving, I want to acknowledge that progress has been made thanks to the efforts of Ali Kuliev. Over the past several weeks, Ali and I engaged in multiple conversations regarding the issues I faced--most notably the significant overcharge and the missing items from my move. These discussions were not always easy, but to his credit, Ali remained responsive, open to dialogue, and ultimately committed to finding a solution that could begin to make things right. After reviewing my case and understanding the discrepancies in the final bill, Ali proposed a resolution: a partial refund of $1,000 to be issued in three installments. This arrangement reflects a good faith effort on his part to recognize my concerns and offer tangible relief, even though it doesn't fully cover the overcharge or compensate for the lost items. Nonetheless, I genuinely appreciate that Ali took the time to listen, review the situation, and provide a compromise we could both agree on. What matters most at this point is that we have reached a mutual understanding. While the initial experience was extremely frustrating and stressful, I want to recognize that not all companies take accountability when things go wrong--but in this case, Ali stepped up. His willingness to communicate directly and resolve at least part of the issue has helped restore some trust and closure to a process that, for months, felt unresolved. As of now, everything between us has been settled, and I consider the matter closed on my end. I sincerely thank Ali for taking ownership and working toward a fair outcome. That effort does not go unnoticed or unappreciated. read more

Sam, Zhi, Ed, Dean and the team at Bravo Moving made our move much less stressful and made sure all our valuables were packed efficiently and securely. We appreciate them being clear with communicating what they should and shouldn't pack. We were bracing for a complicated long distance move across Washington and California but these guys helped save us unnecessary headache. read more

Bravo Moving - Sam, Zhi, and Dean were great to work with - Movers Near Me - Glendale, California

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10-24-24 3p I changed my 1 star to 4 star after owner called & we settled the damage fairly. Much damage to our furniture. They also lost parts of our king size bedframe which they took apart. At our destination the movers could not put back. Unbelievable. Damages to our home by destroying our stair rails. Had company pack many artwork pieces & statues. Majority were damaged beyond repairs. Had my artwork damages looked by a professional art dealer. They were shocked of the condition. I showed them photos before Bravo packed them. This company should not be in business. Owner is not trustworthy. We have moved a few times before. Never had any damage. Our family is devastated on our loss. I suggest anyone thinking of using Bravo should check the Better Business Bureau. I wish I did before using them. read more

These guys were awesome!! They finished up the last few things I had and carried it up to the 3rd floor all in 45 mins. Definitely will book them again when needed. read more

Worst moving company ever! Took 2 months to deliver our items, lost our dining room table, one dining chair and my vacuum, they won't even respond to my inquiries on those items. But real quick to take my money and charge $2,000 more than the quote. read more

Extremely Disorganized, Overpriced, and Poorly Managed -- Beware Bravo Moving showed up several hours late on Thursday afternoon, June 5th without the proper supplies. They had to leave again to buy materials before they could even begin packing. Working hours late into the night in total darkness, they packed and filled a 26-foot truck nearly to the back door - almost completely full. We were told to expect a call the next day, Friday, to confirm our requested Saturday delivery. By Friday noon we had heard nothing. No calls. No updates. No response to two emails. We called multiple times while driving to our new home 700 miles away, no one knew anything. On Saturday, after more unanswered calls, a manager finally contacted us around 1:30 PM. That's when we learned our belongings had been taken to a warehouse and unloaded into four large bins labeled with our name - and that we might get delivery on Monday. We ultimately received a partial delivery on Tuesday - three days late and missing roughly 20 items, including a split king mattress set (could not even sleep on our bed!), massage chair, dining chairs, end tables, the top shelf of our TV stand, a medicine cabinet, an office chair, a large tool chest, and several boxes. When we called to report this, they were disturbingly indifferent. "There's no one at the warehouse!" they said and promised someone would call us. We insisted someone go there immediately. Eventually, they sent photos showing the rest of our items still sitting in the warehouse - clearly marked "Bin 3 of 4" under our name. For reasons never explained, they unloaded our fully loaded truck, split it into four large bins, and then a couple days later reloaded only three of the bins into another 26-foot truck for delivery - despite our clear request that our items not be mixed with others', especially after seeing how poorly they inventoried everything during pickup. To make matters worse, Bravo charged us more than double our original quote. They even left us with items that belonged to other customers. Despite notifying Bravo that we had other people's property; the second delivery driver was completely unaware he needed to pick it up. Several of our items have damage - broken task chair, dented and scratched wood on our bedroom suit, a tear in the office chair back, dented credenza... It took several more emails and phone calls over the next 10 days, along with multiple broken promises of delivery before we finally received the remaining items. The complete lack of accountability, urgency, and follow-through throughout this entire process was inexcusable. This was an incredibly stressful and disappointing experience from start to finish. Bravo Moving failed in communication, professionalism, accuracy, and pricing. I cannot recommend them, in fact, I strongly advise others to look elsewhere. read more

This is an update. The owner reached out and asked for taking down this review for $300. I laughed. Then owner writes the response like below. LOL. This is how they get rid of bad reviews. Unfortunately, it seems many people accepts a few hundred bucks thinking it is better than nothing and delete their bad reviews. Very sad. read more

Dean and Aslan from Bravo moving was very professional and meticulous on how they wrapped up delicate items and furniture so they would not get broken. They picked our items up and Salem, Oregon, and delivered it to Medford, Oregon without any damages. When they unloaded, they placed the boxes in the proper rooms that were labeled, they set up our living room just like it was in our old house. And assembled all the beds and put the dresser where they belong, and Organized the garage with the rest of the boxes so they were easy to get to. I highly recommend Bravo moving company because of their employees work ethics. read more

Bravo Moving - Bravo, Moving company - Movers Near Me - Glendale, California

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