Rough experience. We used Proud American broker (also terrible) and were handed off to MMG moving. Our movers showed up and immediately upped the price 2x. The movers were rude and unfriendly and made the whole day miserable. We ended up forking over the extra money because THEY KNEW our back was up against the wall. Our house was closing escrow and we needed to be at our. new house a state away. They came on a Sunday so there was nowhere to call. They were unsympathetic "we can just go if you can't pay." 7K quote to 15K! They gave us NO estimate on when our stuff would arrive and so we just waited around in our empty house. Luckily it wasn't too long and the next driver was a nice person. The only problem was that on the other end, they only take cash. Ridiculous. How do you scrounge up CASH on a Saturday (after we were told we could use a wire transfer... oh but not on a Saturday.) Luckily the movers on this side were good people, we needed 2 more movers to get the job going, as it took 8 hours and it was left unfinished. Luckily we are being refunded $2300 after we threatened to report them to BBB. It's not quite enough, but it's something. Beware of this fraudulent moving company. read more

Working with MMG movers has been a nightmare from beginning to end Starting with huge added costs ( after they had loaded the van so what could we do?) We've been waiting for 2 months with little contact nor anyone at the office knowing when our things would arrive. Just today they announced they were coming but could not get the truck up the street so will need to bring in loads in a smaller truck, $950 more. While we've been waiting our neighbors things arrived in a semi up our drive without issue. And the capper: non of the drivers are vaccinated because it's not required by the company. Nor do they have to wear a mask. No apologies. I high recommend not going through any brokers like Proud American who subcontracted with MMG. In tears... read more

Needed to make room for new furniture, and my old couch wasn't worth donating. Bob set me up with a pick up time four hours after my initial call and a competitive flat rate. They came a few minutes early, and were out with my couch within ten minutes. Super easy and fast! read more

It was the end of the month when I know all moving companies are at their busiest,, I needed to have a new refrigerator picked up at the store i bought at and delivered to my home, I called them, left a voice message and received a call back from Robert (bob) they said they could do it the same day, which I was shocked and please at, everyone else I called could not do it for 2-3 days. their policy is streamlined, they emailed me for the pick up and deliver info, booked via email paid deposit via pay-pal, only 30% down. no big deal. communication was great, scheduled for 4pm same day. driver and helper showed up at pick up location loaded up within 5 min, and hit the road, nice truck with lift gate, getting refrigerator into my house was a challenge to say the least, both guys went beyond their duties to help me, had to remove front door, remove doors from refrigerator etc, down some stairs, up some more stairs they stayed till it was in the kitchen, I was very very pleased by this service and highly recommend them to anyone that needs to move, or pick up or deliver appliances, finding appliance movers was near impossible, try it sometime , they are not out there. Monarch Movers are the way to go .. I would use them again in a heartbeat, I am only bitter because they day before i had hired some other movers to move the content of my apartment to my new condo that over charged and took 10 hours to do 5 hours worth of work. the crew I had (2) were clean nice professional helpful and great guys. Thanks again . read more

The Monarch Movers Group guys were excellent! They were so friendly and fast, it was like Superman came to move us. They moved us from our Brentwood apartment to our new residence in Monrovia in a jiffy. After packing up the van like a game of Tetris, our movers were ready to rock and roll (literally! I think they're musicians by trade :) ). They price was very reasonable and we were done before lunchtime. I recommend them to anyone looking for a quality move for a very, very affordable price. read more

If you are looking for honest and reliable movers then look no further! We moved from Tustin down to Oceanside to be closer to a new employer. I always always shop around for the best price and when I called and spoke with Robert he was extremely nice and thorough with the quote he gave. We asked for prices to just move everything boxed by us and also pricing for them to pack up our 3 bedroom house. I was very impressed with the rates and that was a strong selling point! I also just got a good feeling from speaking with him over the phone, he was much more professional and warm than the other companies I called. We decided to go ahead and pack our own boxes since we had already started the process. When moving day arrived we received a call stating the crew was on their way. They were not actually Monarch Movers employees but subcontracted by Robert... either way they were awesome people and took extreme care with our furniture and boxes. Everything was loaded into the truck and all the furniture delicately wrapped in heavy duty moving blankets. When they arrived at the new house everything was unloaded into the appropriate rooms (we labeled all of our boxes) and they even put the furniture in its correct spots (moving a couple pieces several times because we weren't sure which wall we wanted it on :) ). All and all I would say a wonderful experience with movers that went above and beyond! I will definitely use them again if we ever decide to move back up north, I'm not sure if they would want to move us any further south in San Diego county. read more

Monarch Movers Group has harassed me ever since I posted my original review by leaving insulting voicemails on my cell phone and private yelp messages. I have no incentive to lie. I only hope that another customer does not have the same experience with this company. read more

These guys are great! They moved my two couches (one was a very heavy and difficult sleeper sofa) , coffee table, and bed for 85 dollars, flat fee...WOW! I don't know where you can find a better deal. The movers were on time, friendly, and didn't even charge more when we moved ...in the middle of RUSH hour (from Calabasas to Sherman Oaks)! How sweet, I gave these guys a good tip because they deserved it. Whenever I need movers again, I won't be looking anywhere else. Thank you :) read more

Trash BROKER!! These people harassed me for around 3 months to gain business! They're all sugar and spice until they get a deposit and signature, then to hell with you! I signed contract and paid deposit this past Saturday for pick up of Tuesday since they pretty much hunted me down because there "was a truck in the area"! I had to cancel yesterday unexpectedly. Today I get messages RUDE ONES FROM ADAM whom I've been dealing with! He was sure to let me know that my deposit is NON-REFUNDABLE! Even though my situation is out of my control. Beware, once they get your money they don't give a damn about you! So glad they will not have some shady whoever move my stuff since they're a broker and treat people like trash once they get a signature and your hard earned money! F this company! Straight trash costumer service! I'll deal with them when I can but for now hope to warn others before they make the same costly mistake! $625.63 down the drain. Expensive lesson. Do you research and steer clear of this one! read more

Wow! Brandon R. Cuadros and "Monarch Movers" are, in a word, crooks. I would encourage anyone to stay the hell away from them. What they do is take a "deposit" for brokering service which you could otherwise do a better job of arranging yourself directly with the party providing the service. I arranged for pick up of some stuff for the dump on Friday. I wasn't keen, since I have never done so in the past with anyone on Craigslist, but I went ahead and paid the requested $114 deposit that Brandon asked for. When I arranged for the service I told Brandon that this would require several guys. He said 2 guys and a 12 ft+ trailer. Later Friday he called and asked if they could do the job on Saturday morning. I wasn't thrilled but hey OK if I had to arrange it otherwise it would be Saturday anyhow so fine. On Saturday "Andy" shows up from Grass Valley. Andy also lists in Craigslist, but I had not called Andy because he is a one man show and his truck isn't big enough. Andy says well he needs more money to do the job, Brandon had not communicated the scope of the job. It was about an extra $50. I said "sure no problem". 10 minutes later without a further word he takes off. Obviously I called Brandon and said "hey give me my money back, no service was performed". He says OK he will under the circumstances but then later the same day I receive this BS email from him about "company policy". The purpose of this "business" is to steal deposits. PERIOD. BTW I arranged to have my stuff hauled off Saturday morning by a 3 man crew who did the job for less money than "Brandon" or "Bob" quoted me. I WILL get my money back and I WILL continue to pursue these bullshit artists and crooks! As of today (Tuesday, Nov 12th) Brandon has twice promised to return my money, and not done so. read more

Unfortunately again, here is a gentleman running a business who steals deposit money from his clients under the guise of improper moving information given to him directly. Do not use this service as your quote will increase when roberts hired hands arrive at your home or business. He had multiple opportunities to return a very small deposit to my family after his sub contractors left our job unfinished. They quoted us 50.00 more than he did over the phone and then he himself was unreachable during the better half of the business day. The only way to stop these type of people from stealing money without providing a service is to boycott their business. Please skip to the next phone number on your movers list. This person is not a gentleman you want to support or give your hard earned money to. Again! Do not give him a deposit! If he wants the job, he will get paid after it is completed. Like all of the rest of us. Boycott Monarch Movers! If you look at their ratings they have really been on a bender as of late. Be very careful here read more

Dishonest Movers We had arranged with Monarch Mover to deliver 3 pallets of tile for our new home purchase. We had email confirmation of price, pick up date and time, and delivery location. Three days before the scheduled delivery and at 6:00 PM on Christmas Eve we received an email stating that they would be unable to make the delivery. With everyone closed between when we were notified and when we needed delivery we were in a bad spot. We pleaded with Monarch Movers to honor their contract, but they refused. We ended up getting our tile two days late at twice the delivery cost. This pushed back our remodel and move in to our new home. THANK YOU MONARCH MOVERS. They may have good prices, but if you need a dependable delivery company they are not for you! read more

We hired Monarch for our recent move from Culver City to Westwood. Booking the move was easy. By phone, Rob was very helpful in describing the options and gave us a firm quote, which was a more than fair price. On the day of the move, Rob called at 10 am, when our move was supposed to start, to tell us the truck was on the way. Fifteen minutes later, he called back to report that the truck and crew he had hired was unable to come because they were having problems with the truck. He was apologetic and got a replacement truck and crew to us within 2.5 hours. I didn't realize until this point that he basically hires various independent contractors to do his moves, so this might make people's experiences vary. We ended up with a guy named Mikey and his crew. They were VERY careful with our stuff and expert packers. I have never seen things wrapped so well and packed so efficiently. The only downside was that all this extra care made the process a little slow (7 hours total to move a 2 bedroom house 5 miles). We weren't paying the by the hour and I don't mean to imply that the guys were going slow, it was just a laborious process. They wrapped each piece of furniture in blankets, then tape that they supplied (even plastic ikea chairs!?!) and then packed it and tied it into the truck with straps. I have moved cross country before and I've never seen such care go into packing and this was just a short move. So overall, the prices are very competetive, the movers were careful and friendly. For this, I would recommend them and will hire them again, but because of the unexpected delay, I have to take off a star. FYI - Rob requested ahead of time to be paid in cash. They may accept credit cards, but he made it clear they prefer cash to be able to pay the crew. read more

Monarch provided good service. They were able to accommodate my moving date shifting around. I had 2 guys come move my stuff and while they were a little tired because they had moved 3 jobs before me they were still able to get the job done with plenty of time. I would recommend them to anyone who needs help moving. read more

Just recently moved to Tucson and decided to see if I could have a moving company help my wife and I with all of our belongings. Monarch Movers came up when we used the online search engine Bing and I gave them a call. Bob was very nice to my wife and I. First spoke over the phone, then arranged a time to get the job done. Very very efficient he is with his business with customers and offered every bit of help that he could give. I would HIGHLY recommend this business to those in need of movers. Very professional and great customer service skills. read more

they never showed up for the move. They never called. We had a contract and we paid a deposit but they didn't contact us or show up on the original planned date or the backup date. Beware of this company! read more

My experience with MMG moving from Century City to Brentwood went very smoothly! Bob set me up with a team of 3 guys (i was only expecting 2 so that was a welcome suprise) who showed up and got to work right away. They were polite and very efficient. I didn't even know my reclining 3 person couch could be taken apart in sections for ease of moving. They did that and reassembled it in no time! I ended up paying a little extra for the flat rate as the move took less time than the hourly rate would have but it was well worth it knowing how awful LA traffic can be. The only reasons for a 4 star rating instead of 5 were that they showed up at 845 instead of the agreed upon 8 (which may have been a scheduling error giving them an arrival window of 8-9, and not their fault), and also there were significant nicks on and around the door of my apt (hopefully that won't come out of my security deposit). Overall I was very pleased with my experience and would use and recommend them again, thanks MMG! UPDATE: (This is not a big deal but in an effort to not mislead the public or discount my honest review I thought I would update). In response to Bob's comment: Although I did send that email saying 8 or 9am would be fine, he neglected to mention his response to that email he referenced on the same day at 9:08am stating: "We are confirmed for 8am on July 8. -Bob". This is why I was expecting a start time of 8am and not 8 OR 9am. read more

I moved from Santa Clarita to Burbank (about 20 miles) and got a flat rate from Bob at Monarch. After getting several other complicated quotes from other movers, with a 3 or 4 hour limit, I decided to go with Monarch because their flat rate made it much easier. I also paid cash. The movers showed up right on time, and were very polite and helpful. They offered to take down my bike rack for me. I moved from a 1 bedroom apt to a 2 bedroom house, the total move took 3 hours (including the 20 mile drive) and there were no problems. What I liked about the movers was that if they had any questions, they asked. I did not have to hold their hand as they packed or unpacked. They saw the labeled boxes and put them in the correct places. It was awesome. I have never used movers before and I will never move myself again. Totally worth it and Monarch made it very easy. read more

Moving sucks. Period. In fact it sucks so much I put it off an extra 6 months because I just didn't want to deal with it. When push came to shove and I needed to go from my 1-br to a 2-br I did the typical Google search for movers to start the process. I found Monarch Movers on Yelp and gave a quick ring. After speaking with Bob it was instantly clear that unless one of the other websites on which I filled out the information form knocked my socks off, he was going to be my choice. Moving day came and 2 movers showed up with a 16-ft truck as promised. They literally got right to it and started loading (I clearly didn't plan well and wasn't ready and still had some packing to do but that's my fault). We managed to get it all loaded and came back for a second trip to pick up the TVs and last few big items. After 4 hours it was all done and my dread was gone (except for the unpacking). Only one cracked plastic container ($5 at Target) which I won't shed one tear over. These guys were great and I would use them if and when I move again (gulp!) read more

100% reliable! Good movers are VERY hard to find. Look to Monarch Movers for just that. The guys were very careful with my stuff. 100% professional. Prices were EXTREMELY competitive...no hidden fees or charges. read more

This company is great if you need a last minute mover. I sorted selling moving companies two days before my move and couldn't find any available companies that were reasonably priced. I called monarch and they made it happen. At first I was a little unsure because the movers showed up an hour early ( I wasn't finished packing!) and the movers were not who Robert said they would be. Also they were not in a 14 foot moving truck like I expected. They had a suburban w a big trailer on the back. I was a little sketched out but the movers turned out to be great. Four really hard working guys, a family business, called Rays moving company. This is also when I realized that Robert is just a broker/ middle man. Ray and his team were great though. Kudos to them for working their butts off in the heat spell we had last weekend. So if you are in a bind you could call this company. read more

I contacted this company on a Saturday afternoon and they confirmed they would be able to remove my couch out of my apartment the next day. I was to send B. Robert Cuadros a confirmation of date, time, as well as a deposit of $25.00 (the entire cost of the service was $90). I immediately sent a deposit and received an email confirmation that they would arrive at 9:00 a.m. the next morning. They did not arrive at the confirmed time. I tried to contact Robert several times throughout the day but could not reach him. He neither responded to my voicemail or text. At 10:00 a.m. that day I received a call from a guy that said he just got the notice that I needed a moving service - so it sounds like Robert contracts out the work. He then asked me the price I was quoted - right there that tells me that Robert does not discuss prices with the contract workers ahead of time. We then agreed upon another time (1:00 p.m.) that he could pick up the couch. I received a text at 12:00 p.m. that he would not be able to pick up my couch at 1:00 p.m. but he MAY be available in the evening. At that point I just cancelled it altogether. Thankfully the company that brought my new couch took the old couch I had with them. It has been 3 days and I have yet to hear from Robert. DO NOT USE THIS SERVICE. THEY WILL STEAL YOUR MONEY. I wish I had read all of the reviews before I contacted them. read more

REALLY loved these guys! Found them on craigslist after getting quotes from a bunch of movers. A flat rate to move my couch across town. No crazy driving fuel double time or any of that complicated stuff you get with other moving companies. It was my roommate's couch and I hadn't really seen it so I described it the best I could---they gave me a cheap rate to start and then I think the couch ended up being a lot bigger than I had anticipated, but they stuck right in there and did the job for the amount they quoted with and an amazing attitude. Really solid trustworthy guys at a super great price. My roommates and I lucked out! read more

I contacted Monarch from a referral of my sister. Bob was very helpful in understanding the type of move we were needing assistance with. It was a move from a very remote location in northern California to a rural location in central California. We were very happy with the guys who showed up to move us. They were all very polite, helpful and professional. Each piece was wrapped and secured before loading and extra care was taken to prevent any damage to the furniture or the house. I was very impressed at their ability to work together without cross words or frustration even when at the end of the day when we all wanted to be done. We dubbed the head honcho "Wild Wild Wes" because he did such a stellar job with the narrow windy cliff hanging roads to and from the house. The timing was right on what they estimated, which for this type of move was amazing. I truly expected it to take twice as long and cost twice as much. Other quotes we received were for much much more. I would use them again in a heartbeat. Thanks to all of you. Amy read more

I was in a jam not too long ago, waiting until the last minute to move out of my old apartment. There were some old shelves and odd and ends which I didn't have room for and the landlord said shed charge me $350 minimum to get rid of it. Rather than call her every expletive in the book for highway robbery I called Monarch Movers. They came by the next morning and took care of everything. Though i was very late to meet them the guys were very nice and understanding and started without me so that by the time I arrived they were basically done. Also, after leaving I noticed that they'd taken something that I had put in the wrong pile ... Gave them a call and they dropped it back off later that afternoon. Very thoughtful, very efficient and courteous. Wouldn't hesitate to call again when I need help. I'm not exactly sure what I paid but it was at least a third of the price my landlord wanted. read more

Can I just say Life Savers Seriously! What a great group of guys working for Monarch. After being screwed over by Ant's Moving (DO NOT USE THEM) I Ran Across Monarch Moving saw the great reviews from yelpers and gave Bob a Call. What a fantastic person to work with he was really great. Catered to my needs and price point. Bob gave me options which most companies do not. The info: needed a few things literally moved from storage to apt. Bob gave me a flat rate and the option to have one guy instead of two which saved money. Had 3 boxes, a mattress, pieces of wood for frame, small table & 4 chairs. Definitely do-able for one guy. No delay, bob got someone out to me the next day. Gasper was amazing! Hard working very friendly and extremely courteous. Rate 4.5 stars out 5 only because of a minor payment issue where the credit card processor wasn't operating correctly and there was a bit if confusion. All in all definitely recommend Monarch Moving. Really cater to your needs and desires. I was extremely satisfied. Came out to a fare rate of $170. One guy one truck. Cant beat that at all! Hopefully I won't have to move EVER Again cuz it sucks but if I do Bob & Monarch Moving are my go to guys :) read more

Monarch Movers Group helped me in my move from LA to Orange County in Nov 2009 and they were great! They were on time, perfect with my stuff, and the pricing was great! On a Friday, they made 2 trips from LA to Orange County since I had A LOT of things. They dealt with all the traffic to get my move done ... they were very efficient. I have referred them 2 other jobs (2 moves from LA to Santa Monica) already. They are my go to company for a move ... whether its a couple of items or moving apartments. If you are moving, you have to call Brandon and get a quote. There are no hidden costs ... what he quoted me is what I paid. Thank you MMG!!!!!!!! read more

These guys were really nice and helpful. The hours they are available to answer the phone was super convenient. There was a small misunderstanding in my experience but they definitely tried to accommodate. I've been trying to move my piano for quite some time and Monarch Movers made it easier than I imagined. read more

Needed a business delivery on short notice and they made sure it happened for us. We'll definitely use them again.

I dealt with Bob Cuadros during my stressful move that took me overseas. I needed all of my belongings to be sent to storage for 3 years and I only had about 3 weeks notice from my company that I was moving. Bob took care of everything for me and gave me the best deal possible. It was seamless and I will be using him again now that I am moving back to the U.S. Fully recommend Monarch Movers. read more

These guys are awesome! At first I was a little afraid to go with these guys because of some of the 1 star reviews, but the positive reviews out weighed some of the naysayers. I am so happy I decided to give these guys a chance. I spoke to Robert, I think he's the owner and he assured me that they are an honest and well to do company and they had a more than fair price. I had never needed movers before because I always had my dad, brothers and close friends. Now, I'm in Cali by myself and I had to make my move across town to a bigger place and these guys were spot on. I know some people like to take advantage of people, especially girls when it comes to things like this, but Robert and his entire crew treated me like family. They were upfront with all the cost, got EVERYTHING moved in a timely manner and had the best customer service anybody could ask for. I don't know a lot of people who like to move, I know I don't, so anything that can make a move easier, I'm all for it, and well, these guys did just that. Thank you so much!!! I couldn't be more pleased. read more