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    Moving Brothers Inc

    3.2 (72 reviews)
    Closed 9:00 am - 6:00 pm

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    DO NOT USE THIS COMPANY!!!! You will 1000% regret it! They are also advertising as PERFECTLY FAST MOVING in Spokane, WA. It all started with the quote provided by the sales rep, Matt Harris, over the phone. He was so polite and eager to get my business. Quoting me around $2500 for my Studio apartment and listing all my items. He told me that the cost would not go up and they would package and un-package my things and deliver within 10-14 days. At pickup, the guys that showed up adjusted my quote from $2500 to almost $5000. They were not friendly, threw my stuff in boxes unorganized, as well as refused to take half of my stuff and said they ran out of room. I ended up throwing away 25% of my apartment and no one at the company number would help or offer any solutions to why I was being up charged and denying to take things. During the time of waiting on my shipment, I called numerous times and spoke to the same man and woman on the company line. They were never able to give me any update on my stuff or when it should arrive. They would only say they technically have 30 days from pickup and they would call to give 24hr notice before arriving. I received a text/call a random morning that they would be arriving in 2 hours. No 24 hour notice, at all! At dropoff, they added an additional fee of $130 to my order for a flight of stairs and did not unpack any of my things, even while I paid for the full packing/unpacking. They even had me pay my reminder on Zelle to 4 different people. Basically, to sum it all up....it was a nightmare from the pickup to dropoff! I have never seen a more unprofessional and scam of a company, EVER!

    Chair

    First they showed up 3 hours later. They barely spoke English which made it difficult to communicate during the move. Apparently I went over the allotted space I was quoted so my price jumped about $2000 dollars but they couldn't explain how the space was calculated so it seemed arbitrary. It was late at night when the finished packing and brought the contract for me to sign. Be sure to read carefully, with the time of night and just being tired and ready for bed I had the guy walk through it for me and he said if anything is lost or damaged they would pay 60% of value. It's actually 60 cents per pound which is a pretty significant difference so be aware of that. My fault I guess for not reading it myself but still pretty shady. They arrived at my new house to drop off with no notice, luckily I was home. About 10/12 items were missing, but most were luckily found later in one of their warehouses and dropped off a couple weeks later. I still had a few items missing and damage to my dining room table and chairs as well as a couch. In the claim, it was determined that the damage was acceptable for the move so I got screwed out of any damages.

    My living room after move
    Robin N.

    I am very thankful for the help that Carlos, Antony, Sam, and Irakli provided on my move recently. They came on time and were very efficient at getting all moved on the same day. They helped with packing and placement and set up my bed for me. They were all very professional and kind. Nothing was broken; I will use them again and will refer them to my clients as I do real estate and my clients always need good movers. Sayeed was very helpful with scheduling them to come when needed. Thank you to Perfectly Fast Movers!!!

    Truck with mattress strapped on back

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    Sam L.

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    Sam L.

    Our pleasure!

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    2 years ago

    Guys were FAST! We hired 3 guys to kove our storage to another storage unit. They didnt waist anytime. Very professional.

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    Sam L.

    We're absolutely delighted to hear about your positive experience!

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    Page 1 of 2

    Ask the Community - Moving Brothers Inc

    Review Highlights - Moving Brothers Inc

    Sam and his crew helped us with a cross country move at the beginning of July and they were my HEROS!!

    Mentioned in 17 reviews

    Read more highlights

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    Royal Moving & Storage

    Royal Moving & Storage

    (1.1k reviews)

    East Hollywood

    Viktor and his team (Andres, Sergei) helped us with our 3rd(?) move with Royal Moving. We've hired…read morethem again and again not just for the repeat customer discount but because they've done a solid job each time -- even if there are other companies that do it for cheaper. The team was efficient, respectful, and understanding of the hot mess of a move we had for them - lots of packing help with not a lot was ready to go, plus some unexpected furniture moving that required disassembly/reassembly. They came right about 15 minutes after the end of the arrival window which actually worked out well so we could prepare more for them, but overall everything was faster than they/we estimated which is great when you're paying by the hour. They used supplies we had bought from Home Depot and Amazon, plus their own for the wardrobe and other big things. One glass jar was broken in the unpacking process and they were quick to apologize and clean it up the best they could. While they ask customers to leave a review (totally understandable), I appreciate that they don't incentivize for them nor do they demand 5 stars. We'll be calling for them again, no doubt. Thank you!

    They delivered my furniture 4 days late, and they were not communicative at all or even apologetic…read moreabout the delay. We had scheduled a delivery day and time, and only hours before they told me that it was not going to happen. Every day after that, I called them and they told me it was being delayed by a further day. They never reached out to me to tell me or to schedule a new time. I had to reach out to them every time. Finally, after 4 days I got them to schedule a time. To add insult to injury, they showed up over 2 hours late to that scheduled time too. Horribly unprofessional, will never use them again or recommend them to anyone. I didn't mind the delay. But the complete lack of communication was unacceptable. I had to sleep on an air mattress and stay at friend's places, without any knowledge of where my stuff was or when it was coming.

    Man With A Truck Movers and Packers - Say Hello to Nikki

    Man With A Truck Movers and Packers

    (812 reviews)

    Beverly Crest

    Artem and Diego were fast and reliable. I couldn't have done it without them -they helped me pack,…read moreeven delicate porcelain items. Efficient and flawless.

    Updated review: After leaving the 1st review, Anna reached out to me w/ sincere concern & a desire…read moreto rectify this situation. She discussed my concerns and asked what would be fair compensation for my experience. She followed up & refunded me a fair amount. She discussed a plan for working with the movers & sales mgmt to ensure they have sufficient training on efficiency & company policies (not asking for tips). She said they offer a return customer discount & would ensure I wouldn't have the same team if I used them again. I got this company as a referral from a friend & am hoping this bad experience was a one off. While the move didn't go smooth & I had to pay a task rabbit & a helper money to make up for the lost time I had on a tight deadline, I appreciate Anna doing her best to make up for the bad experience. After this attempt at customer retention, I'd consider this company again. I've updated this review from 1 to 3 stars. The moving experience still stands at 1 but the attempt at repair gets a 5 star effort so I averaged the two. DONT HIRE THESE IMMORAL MOVERS. Today I moved from a 1 bd apt to another 1 bd apt. Any other time I've moved with other companies it has taken 4 hrs with 1-2 movers. This time I request 3 movers bc I had a short window before traveling and I needed it done quickly. Apparently 3 is a crowd. This move took 7 hours. SEVEN HOURS. I watched two of the three unscrew one screw together and it took them 20 minutes on an item that didn't need to be disassembled. They took all the small boxes out of the apartment first and put them out front. Then they continued to do that for a while then they took a few to the elevator and left them around for a little and then eventually loaded them into the truck. Towards the end of the move they had all the large items ready to go into the truck last (unheard of) and two of them went up the elevator to get one roll of Saran Wrap while the third stood outside the truck. One was on his phone every time I looked at him. I asked if one person could wrap furniture while the other two moved items and he snapped at me and said I needed to sign a paper saying I wouldn't hold it against them if the items got damaged. He also said I would need to pay his parking tickets if he got one from being in a loading zone. It was very apparent they were trying to milk the clock. I was quoted 3-5 hours for two people to do a 1 bedroom move so I got a third to speed it up and somehow that made it take longer. On hour 5, and still being at the first location, I called the company because I was concerned with the inefficiency and someone said they'd look into it and call me back. No one called me back. I called again and same thing. I called a third time and told them the movers were now waiting to be paid and I wasn't paying for 7 hours because they were simply milking the clock. The person on the phone was trying to ask me leading questions to convince me it was done right and I stopped her and said you have no idea what I experienced today and the fact that you're trying to tell me shows me you're trying to scam me out of money. I will not be paying for 7 hours of work so what can you do to rectify this? I called HOURS ago reporting my concern and no one called back after saying they would. The person on the phone then told me they'd give me $200 off ($170 an hour was the rate) while the manager the mover spoke to said they'd charge me for 5 hours. Then the manager called back and said I accepted $200 off so they should increase my bill again. I told them no and that I'd be paying the 5 hours and then they asked for tips. I gave them tips. Then I noticed my wine rack was missing within 20 min of them leaving so I called and they told me where it was and it wasn't there so I called back and they blocked me. So I'm missing at least my wine rack and who knows what else because hardly anything is unpacked because this move took all day. Would never recommend this company and will never use them again. I first scheduled a move with dolly but they couldnt secure a truck so I went with a referral from a friend and it wasn't great. I had paid my housekeeper to be with me for 12 hours today to help me unpack and she spent the majority of the day waiting for these guys to move my stuff. I wasted so much time and money today. And now have one day to unpack everything before going out of town. These 3 movers created such a domino effect in such a negative way for me. This was also the most I've ever paid to move. I normally pay around $500 for 2 movers to move in less than 4 hours and this cost me $900 on movers and another $500 for a helper who stood around all day with nothing to unpack because the movers were so inefficient . * $400 on a task rabbit to assemble items the movers didnt*Also they said they'd arrive between 8am and 10am. They got there at 9:45am so the people I asked to help my by supervising the trucks just sat there waiting for two hours. 2 thumbs down

    Roadway Moving

    Roadway Moving

    (84 reviews)

    Northridge

    UPDATE: How do you know a company cares? When the president of the company replies to your yelp…read morereview, and gets the issue resolved by the end of the day! Thank you so much Ross and crew!! I HIGHLY recommend Roadway Moving! The experience with Roadway started off great! They were attentive, and the personal care for our move was so nice. We loved our movers and they took amazing care of our belongings! UNTIL... the moving truck hit the gate at my boyfriends apartment building. At first they were great about it. Someone reached out and took all the information, reached out to the management company of the building etc. The management company sent a quote to Roadway for the damage, and we thought everything was in the works, and all would be taken care of. Well, its been over a month since our move, and after MANY emails, texts and phone calls we have not heard a PEEP from Roadway. This is unbelievably unprofessional, frustrating, and SO disappointing after the move itself was such a great experience. I am writing this review to hopefully get the attention of someone at Roadway, and get this taken care of immediately. Understandably the building wants to get this fixed, and supposedly someone from Roadway is suppose to come and asses the damage...but we have never heard from anyone. They are holding my boyfriends security deposit, and now I am afraid that if they get it fixed without roadways physical assessment of the damage, that roadway won't cover the damages at all and we will get stuck paying for it. THIS SUCKS. Time to step up Roadway! ....and step up they did! Great customer service!

    I have used a couple of movers before, and Roadway Moving is by far my favorite. They made my move…read morefrom LA to Vegas feel so seamless from the very first call all the way to delivery. Ruslan was very upfront when I spoke to him on the phone. He clearly explained everything and reassured me that the price in my contract was final with no surprise charges. I was honestly a little worried because a friend recently had a bad experience with another company. She moved from LA to Texas and was promised delivery in five days, but they later told her she misunderstood and didn't deliver her things until three weeks after pickup, plus added extra charges along the way. The teams that handled my move were exceptional. They loaded everything quickly, shrink wrapped my furniture, and made sure my TV was well protected. The pickup in LA took less than two hours, and they delivered everything to Vegas in four days. Unloading into my storage unit took about 15 minutes. Super fast and efficient. I also really appreciated that there were no surprise charges, and their pricing was reasonable compared to other quotes I got. Arty was also great and stayed in touch before, during, and after delivery to make sure everything went smoothly and to answer any questions. Overall, really glad I chose them and would definitely use them again.

    Moving Brothers Inc - movers - Updated May 2026

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