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    Brakes Plus

    3.2 (93 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Brakes Plus

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    21 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Brakes Plus Auto Repair Photos

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    Recommended Reviews - Brakes Plus

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    Reviews With Photos

    Caliper bolt
    Kat P.

    The man I spoke to on the phone (Michael?) was very kind and fit me in very quickly. I was experiencing a squeaking and scraping sound when I hit my brakes so I figured I just needed my brake pads and rotors replaced. When I arrived, the man at the front desk was incredibly rude, cut my off multiple times while I was speaking, and overall treated me like I was I stupid or what I was saying held no value. Very unprofessional. They pulled my car around and the man I spoke to on the phone came out and gave me a basic run down, said they were going to inspect everything, etc. The told me it would take about 45 mins for the inspection. I decided to walk around the shopping center and got some boba and food. While I was eating my sushi, I got a call from Brakes Plus. They explained that there was a problem with removing my wheels, and wanted to charge me approx. $6 for every lug nut they needed to replace, adding up to about $75 extra. I immediately called bullcrap. I called a friend of mine to confirm they were ripping me off and he did. I walked back over and asked to see the lug nuts. They of course got all nervous as I walked back to my vehicle, which was suspended in the air with three wheels already off of it. They told me my key (locking lugnuts) was not working and they were unable to remove the last wheel, nor were they able to put my original nuts back on. I, of course, told them that I do not feel comfortable with them continuing to work on my vehicle, and that I would like to leave. I told them I felt discriminated against due to my gender and would rather take my business elsewhere. They said "Okay" and apologized, but still tried to sell me the lug nuts. After negotiating with another team member (who was actually nice) he agreed to comp the charge for the lug nuts. Now, you may be asking, "Why would she not pay for them?" Well, that's because they stripped my key AND my lugnuts rendering them unusable, and then tried to make ME pay for their mistake. I drive away feeling happy that I stood up for myself. Only, I hear a loud click and banging sound when I'm turning into a shopping center around 3 minutes down Warner. I immediately park and look into the street, and notice a bolt of some kind. I pick it up and lo and behold, it was my freaking caliper bolt. I assume they tried to remove them because my wheel wasn't coming off and they forgot to tighten it back. I am forced to return to said horror house and have them tighten it back. They told me what the problem was, and I was correct! Yay! They did not charge me for fixing it, but DID once again try to blame me for the problem, saying it was probably already loose when I came in (yeah right). These people are DEFINITELY predatory towards people who they believe know nothing about cars. Avoid at all costs, especially if you're a woman. This all took place a couple of months ago. Enjoy the photo of my caliper bolt below I'm just happy the bolt didn't fly off when I was turning on Arizona, that could've ended very poorly.

    :)

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    14 years ago

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    12 years ago

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    6 years ago

    Great shop, quick techs, and knowledgeable customer service reps. Quick service!!! Definitely recommend

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    10 years ago

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    Page 2 of 3

    Ask the Community - Brakes Plus

    Review Highlights - Brakes Plus

    After doing an internet search for good brake work pricing, I landed on Brakes Plus on Warner in Gilbert.

    Mentioned in 7 reviews

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    Innovative Automotive

    Innovative Automotive

    (27 reviews)

    If you are taking your vehicle anywhere other than Innovative Automotive, you are probably…read moreoverpaying. Period. Michael and Alex just worked on my locksmith van AGAIN and the experience was on a completely different level than the average mechanic shop. They replaced my motor mounts, did all of the brakes, and had everything finished exceptionally fast. No delays. No runaround. No inflated invoice. Now here's the part that really matters. They tested and charged my AC and found a loose hose. Most shops would have told me I needed parts. Most shops would have padded the bill. They didn't. They fixed the loose hose properly and did not charge me for something that didn't need replacing. That kind of honesty is rare. And when you run a business with fleet vehicles like I do, honesty is everything. Their pricing was far below what most shops in the area would have charged, and the quality of work was top tier. Clean, efficient, and done right the first time. From this point forward, every one of my fleet vehicles and my personal vehicles are going to Innovative Automotive. They earned that loyalty. If you value speed, real integrity, and pricing that doesn't feel like a punch to the wallet, stop shopping around. Call them. Book the work. You are wasting money anywhere else. Innovative Automotive is the real deal.

    I called on a Saturday morning to get an estimate on my squeaky brakes. I just had new ones put in…read moreback in April, so idk... BB also needed an oil change. Mike answered the phone and made my 2 pm appointment. First off, you should know that this place is a HOME. Dude runs the business from his home, and I'm sure he's certified, licensed and all that, but it was pretty awkward pulling up to a neighborhood. Once I parked on the driveway, I rang the doorbell on the front door and Mike came around the garage. I explained what the issues were and he said he would call me to let me know what needed to be done if anything. I do appreciate the fact that they thoroughly assess your vehicle and call to give you an estimate before performing any work. I was desperate to get it done because B.B. is my only ride. I don't have the luxury of switching vehicles like some people do (maybe one day again.. lol). I ended up walking home since it was literally a few blocks away and they didn't have any kind of lobby or waiting area. Mike called within a half hour to tell me he didn't hear the brakes squeaking and that they were fine. I also mentioned the oil change and when he gave me the estimate, my jaw kind of dropped to the floor. He quoted me over $200 for the oil change, air filter and cabin filters changes. I'm not auto expert, but that seemed pretty damn high. I get that I drive a V8 but daaaamn!! At that point, I didn't gaf because I had to walk in the slight rain to get it back. I wanted it done so I approved it and he got to work. He and his associate completed the work in about 45 minutes so they are quite efficient! I was satisfied with the work, but I won't be returning. I know I can do the filters myself but like I said, I was just wanting it all done in one stop. Also, to note, they are moving out to I believe East Mesa I think it was. I overheard him telling another customer as he was leaving. I'm not sure if he has overhead costs but even with the military discount I asked about, I still paid $240!!! Smh. If $120 for labor is standard for having my vehicle for under an hour, then I guess there's value in what I paid?! Oh well, it is what it is and the work was done well. Lesson learned. Damsel in distress will do research and plan accordingly for my next automotive needs.

    Car Guy

    Car Guy

    (73 reviews)

    American Muscle Experts! FINALLY ... we have found a trustworthy, honest, and efficient auto repair…read moreshop in Arizona. My fiancé unfortunately chose another local shop that offered many false promise as well as almost destroyed my beautiful Mustang GT. It is a 2016 and we did not have any issues with it over the years. However in August 2022 it overheated from a radiator issue. It was so bad the head gasket became damaged. The other shop simply did not know how to properly repair a mustang. I was devastated and then did my research for competent shop. I then reached out to this shop and Pete answered my call after hours. Pete listened to my concerns and was very knowlegable, kind, and reassuring. He was able to get us in quickly and they were able to fix the car within a week. I had already been paying for a rental car for 2.5 months. I will always be a customer and refer people to this shop. I also have a review on the Nextdoor app & google as well. Thank you to Pete and the team at Car Guy Shop for helping us out of a very difficult situation efficiently & quickly.

    I took my Mustang GT to Gene and Pete, and they completely saved the day. I took my Mustang…read moreelsewhere inititially to a shop (rhymes with Appa on McQueen ave), and they completely screwed me over. Long story short, I had a blown head gasket and decided it was time to make some upgrades. Ordered a set of cams and some intake parts to replace stock; two months and 13 cam timing codes later, I had the car towed from that shop to Car Guys new location. The immediately dug into the engine and found exactly where the other shop went wrong. They took the time to walk me through and explain everything that was diagnosed through their troubleshooting process. They retimed my cams and the engine runs like a top. I was thoroughly pleased and will never trust anyone else with my car.

    Brakes Plus - autorepair - Updated May 2026

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