Everything!!!!! Mike and team exceed expectations every time we go there. My family and I wouldn't…read morego anywhere else.

2 Stars is fitting overall. I don't know how this place has the reviews it does, I genuinely was…read moreexcited to see the community pour so many thoughtful reviews but now I'm not sure. I paid over $450 to assess why my air wasn't cooling at a expected rate Ex: 20 minutes to just become slightly cooler & then barely cool once it finally gets there. This did not include dyes to check for leaks, this didn't add refrigerant (apparently was pretty under utilized for a 2015 car, which may be a clue in itself since I've never had this serviced), this didn't charge fans, this didn't change filters, fluids, this was strictly a "diagnostic" fee. The next step was to add dyes and maybe check into the condenser & compressor .. which wasn't made clear if that had been assessed for performance or not. I don't know what that would have cost! I didn't get further communication on this. My air is still not performing or improved, as I'd hope and I'm out near $500. I've been going to this place over the last 6 years for here and there services. I've mostly been fine with those minor services but the price is definitely steeper than others in the area. I didn't mind because as the reviews would show - they don't press and harass you to do more .. and I figured they likely have an edge in quality based on reviews (I do lack experience with mechanics). Either way, I have tried numerous times to get my records from this business so that I could keep track of my oil changes and services, as well as to have in hand the record of the air conditioning diagnostics already performed ...so that I can actually fix the issue. To which voicemails have not provided any call backs, one time I got through to a nice woman (do not recall name), told her what I was looking for, she said to call "Donna" (manager I believe) at another number .. so I do that, speak with Donna twice asking for this information, she takes name & number and says she'll get back to me, still I wait, weeks go by, nothing. It's just unprofessional. Over it.

Simply mind blowing. 6/18/2024 had 4 brake rotors replaced. Why not pads also...I don't know (…read morecould have been MY choice?) but being told should always be replaced together. 3 days later, while driving in Ashburn I noticed breaks still causing car to shake . 3 days after repair. I called and explained concern and fact that the next day I was taking car x country to Arizona. Hence couldn't bring it in. I told them I would bring it back in when car returns after sons school ends. I asked that they make notes to my concerns about the brakes before I left town so file is documented for later on. They did have notes and did know about the concern reported 3 days after initial repair. Son brings car home from Arizona several months later.....bring car in......they say Rotors warped but tough s^&*. No warranty .(3 days!!!!) They wanted over $1,100 AGAIN to replace rotors that they installed less than a year ago. They said, " come get car, keys under matt". Prior to this experience, I liked bringing car there as it is family owned and close to my work. Unable to discuss situation on phone as they didn't ever answer and relied on texts only. Closed mid day when went there to talk about it. Like I said, Mind Blowing!

Have been trying to contact this business to schedule an appointment for over a month now since I…read moreheard great things about them, but haven't been able to reach anyone. I have called and always get sent to voicemail saying it's outside of office hours even when they're supposed to be open, and I sent a message through Facebook that was marked as read but got no response. I haven't seen anything about them being closed, they're just impossible to reach. Not very good customer service.

Brought my car in at agreed to time and work was started right away. They found a replacement oil…read morepan plug where other shops said the pan needed replacement. Efficient and courteous. I highly recommend Debbie and her team

First time customer this morning. Had a tire with a nail in it. Called NTB and they said it would…read moretake several hours. I dove to Auto Advantage based on Yelp reviews. The shop is conveniently 1 mile from my house. They were friendly, accomodating and fixed it in 15 minutes, new happy customer!

With an administrative table specially set up for processing just vehicle inspections, this station…read moreseems to be a racket for them to "encourage" customers to purchase maintenance. Avoid!

Based on my personal experience, I would not recommend getting a Virginia safety inspection at…read moreJock's Exxon. My vehicle failed inspection here, so I took it to an independent licensed mechanic and completed the recommended repairs. When I returned to Jock's Exxon for re-inspection, the vehicle failed again. Later that same day, I took the same vehicle--without any additional repairs--to a different Virginia-licensed inspection station, where it passed a full safety inspection. This review reflects only my personal experience and opinion, but I found the inspection results at this location to be inconsistent. I strongly recommend getting a second opinion if your vehicle fails inspection here.

I had a very pleasant experience at Hogan's today. Unexpectedly, a nail punctured my tire and I was…read morelosing pressure. Another service station recommended Hogan's and I'm glad they did. My tire was repaired quickly and efficiently. The staff was courteous and friendly. I was able to resume my trip in record time. Thank you to the wonderful people at Hogan and Sons Tire and Auto!

We called yesterday for an appointment and when we call day of appointment, they said we were…read morescheduled in their system. Until we went in for our appointment, they said they did not have an appointment under our name. Super inconvenient.

Highly recommend! I had a check engine light issue I needed…read morehelp with and Kolby was a savior! He helped give me a rundown on what they'd do and when I could come in over the phone which I appreciated as I was still getting quotes from other places (who were all gonna be more expensive). Was able to drop off my car in the morning and get it back by that same evening. My car needed a special part that Midas had to go buy (they said first few places didn't have it) and I'm so happy and impressed that they really showed their effort in fixing my problem ASAP. I also really appreciated that Kolby walked me through everything they were doing to make sure I knew what was going on. He has phenomenal customer service, he's so personable! Overall great customer service, I would recommend this place to any of my family or friends.

I recommend this Midas location very highly! They are honest about what needs to be done (or not…read more-- they don't try to upsell you) and do great work. I have never had any issues with the work they have done on my cars (been going there for more than 15 years). They recently diagnosed what I thought what a significant problem with my car as being something that did not require repair. They were right, and the car is running really well. If your car needs work, take it here - you won't regret it.

This business is very good & wonderful job well done & with reasonable prices!! Looking for a…read morefantastic business!! Look no more& you have found it!! Highly recommended!! Brenda Escobar

Excellent service and very knowledgeable! They truly care about their customers from scheduling, to…read morequoting, and completing the work. After reading some of the negative reviews, I'm disappointed to see when people consider receiving a quote for pre-emptively taking care of a problem a "scam"... they've been very considerate of us in my experience.