I could not be happier with R&j Auto Shop!…read more I have a 99 Chevy Silverado that has sat for years. I put a charger on it, which read 14.4 volts, but still it would not crank. I reached out to a number of shops, and R&j was the most responsive and reasonable. I am so glad I did. Jorge was very communicative, and texted me to let me know when he would be arriving. He brought all the tools needed to diagnose the problem. Since it was an easy diagnosis, Jorge did not charge a diagnostic fee, which was very reasonable. Jorge let me order the parts I needed, and even suggested I replace the serpentine belt at no additional cost. He replaced the alternator, battery and removed the aftermarket alarm that was draining the electrical system. He even diagnosed the brake issue that we found once the truck was running. R&j Auto Shop is my go to for quality, quick auto repairs. Jorge is a great guy and easy to work with. I highly recommend R&j Auto Repair!!

I had reached out to Jorge when my car failed the Virginia safety inspection due to a faulty…read moreABS/VSA module. Most shops recommended replacing the module at a whopping $3,000. I decided to do the sane thing and look at repair options instead. I had found Circuit Board Medics in South Carolina (these guys are the real deal btw) who would go on to do my repair for a 10th of the replacement price, but almost all of the shops around me were unwilling to remove the module for me to ship it out and then reinstall it once it was shipped back to me. Except Jorge. He gave me a reasonable price and service dates which was a little too close to the reinspection deadline but I had hoped it would be done by then. The first appointment, Tuesday, August 11, went really smoothly, Jorge came to my location and took off the module for me to ship out to the module techs down in SC on express delivery. Unfortunately there was only one day between me shipping it out and Jorge's Thursday appointment to reinstall the part. The techs in SC had a same-day turnaround but they ended up shipping it back out to me on the day of the appointment for it to arrive on Friday. Things had been going superbly up to that point. Because Thursday was the last day of the 15-day grace period, I was anxious to get it done as soon as possible because the fact that the period ended created new complications. Unfortunately, Jorge informed me that he would not be available until the following Monday. I understood his booking situation so I let him know that I might look for someone else to complete the job sooner because of the deadline that passed. He then offered to try to come on Saturday to which I offered to pay extra for him to try to come out on Friday, to which he agreed. Friday comes and I had asked him to let me know if he's likely to come out that day. He tells me that he couldn't make it that day at 7:30PM which was odd but things happen so I hoped he'd be able to come out on Saturday. Saturday comes, he texts later in the afternoon that he's busy and would come on Monday at 12PM. I didn't want to try to get a Sunday appointment at that point so I let it be. Monday comes and he's not here. A little while later he lets me know he's on his way, arrives at 1:30PM, gets the job done, and then we parted ways. Obviously, this was not the kind of service I expected to receive. I felt mistreated because of the following reasons: 1. I could have had someone else come and finish the job by Friday or Saturday. I completely would have understood if Jorge was unable to come but he sold me false hope and I believed it because, 2. I didn't want to rent a vehicle until he could come out but I could have! I thought it would be unnecessary since he'd definitely come today, tomorrow, the next day, when Christ comes back, etc. 3. I have lost earnings for nothing when I could have rented a car out and recouped some of the expenses that I had incurred and will incur because, 4. The car still failed inspection for another reason I didn't think would fail it and had I been working this past weekend, I would have been in a better position to get that new issue fixed. 5. I can't legally drive on public roads because the grace period has passed. Though it was the module techs who delayed the module, I had asked Jorge if he would be able to take off the module one day earlier so we could avoid a situation like this. He said he would try but he never confirmed it. The first appointment took literally 20 minutes and I would have paid extra for him to come the day before at an off hour or something so the inspection window would have less risk of closing. Though fixing this ultimately didn't stop the car from failing inspection again, at least I would have had more time to prepare for the next repair BEFORE the window closes. 6. After all of this grief, he was still late by an hour and 30 minutes on Monday without a single word of acknowledgement of the fact! I am so angry and disappointed in the way this all turned out. What had started off as an exceptional service has ended up costing me what I never expected it to, simply because an edge case scenario could not be handled properly and professionally. I hope Jorge can clarify any wrongdoing on my side and maybe rectify his end. I still reluctantly encourage anyone to give him a chance based on the other reviews written about this business and the factoring of "things happen"-ing, but he has lost my confidence. This is technically a one-star review but I didn't want to be any more blunt.

The Mobile Mechanic is great. I had them do a pre-purchase inspection. He responded pretty much…read moreimmediately and was able to schedule the inspection the next day. After the inspection, he sent me several photos and explained what he saw. He even gave great advice on how to negotiate with the dealership. I will definitely call them the next time I need any service.

Mobile mechanic was hired to inspect a vehicle up for auction online. The response was very fast…read moreand flexible on schedule. HOWEVER, the shining review given was very erroneous. I was told it was in great condition. I purchased the vehicle and after taking delivery, the local Lexus shop in my town put it up on the rack and showed a lot of rust, and virtually all after market parts throughout. What did I get from the inspection I paid for? Fast lotta nothing. And a rust bucket full of junk parts. Beware.

Great communications. Looking out for the community for…read moresure! Haven't tried them yet but surely someone should!

ad says they do auto repair, but the rude man on the phone informed me they don't. i was surprised…read moreof such a rude person doing mechanic work.

I had such a great experience here - I originally went in for a brake inspection after another…read moreshop told me I needed work done, and Kevin took the time to thoroughly check everything for me. Not only did he explain things clearly, but he was also honest and reassuring -- he let me know my brakes were actually in good condition and didn't need any work at this time. That kind of transparency is rare and very appreciated. What really stood out to me was his integrity. He didn't try to upsell me or push unnecessary repairs, saying "sometimes you just gotta help people out." That genuinely meant a lot. It's hard to find a mechanic you can trust, and this experience gave me a lot of confidence in coming back here for future maintenance. Highly recommend to anyone looking for honest, knowledgeable, and kind service.

Amazing mechanics doing honest work, enjoyed my experience getting my car serviced. The pricing is…read moresuper reasonable and they were very transparent about what had to be done. Super friendly staff. Definitely recommend taking your car here. They will be our go to for both me and my boyfriend's auto needs.

Extremely thorough and detail-oriented mechanics, not to mention honest and reasonable.read more

Easy to work with and felt I was charged reasonably for the service requested. I had the brakes and…read morerotors replaced since the car was shaking during braking and making noise during acceleration. They unstick a rear caliper and all the issues are solved at a reasonable cost. Would do business again.

Ron and his team provide a fast, reliable and consistent service. I've had my oil changed, tires…read morechanged and engine worked on--all at different times--and always received more than fair pricing and great communication. Ron has been very helpful and reassuring every time I've had work done on the car. I really can't say nice enough things about him and his team. We'll continue to spend our money with this trusty mechanic shop and spread the good word.

I tried this service center when I needed a basic oil change but also needed some specialty work in…read morefixing a door that wasn't locking/unlocking properly. These guys did an amazing job and without quoting me insane prices like most of the other shops in No VA. So happy to have a trustworthy and decent auto shop to work with again!

I needed to have my timing belt replaced in my Hyundai Elantra. I reached out to several providers…read moreto have this work done. Beto responded first, provided the best price, and even offered to repair some other items in the engine when it was opened up. He was polite and clear throughout during the process. We scheduled a time for him to come to my driveway, and he showed up that morning in his truck with all of his supplies. He finished the work in a period of six hours for $920. He even helped me for free with some un-related issues with the clutch that I asked him about the day of. He was a consummate professional throughout, and sent me pictures of all of the new parts as he installed them in the engine. Quality Mobile Auto Repair, LLC is highly recommended for good quality work at a great price.

Roberto was very responsive and provided excellent service. He replaced my starter when my car…read morewouldn't start. His price was more reasonable than the estimate I was given by another repair shop. The biggest plus was that he came to my house!

Hameed damaged my BMWx5. I was asked to call their Finance guy called Mark T. He never responded. I…read morewill not leave this. It cost me thousands. Also be careful everyone.

I brought my 1998 BMW M3 to Hamed and he did an amazing job. He brought my old classic car back to…read morelife. His meticulous attention to detail is like no other I have seen. He diagnosed a rear suspension problem that the BMW DEALER did not even catch. He suggested a complete BG engine induction service (which I doubt has ever happened on this car) and now the engine idles beautifully and runs great! I am extremely satisfied with Hamed's work, experience, and honesty.