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    Jock's Exxon Station

    3.4 (39 reviews)
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      2 months ago

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      2 years ago

      Alex and Brian were very professional and did a great job getting my car inspected and oil changed last week! Always recommended.

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      6 years ago

      Performs inspections in an efficient manner, gets customers in and out quickly

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      8 years ago

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      13 years ago

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      14 years ago

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      Varun C.

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      8 years ago

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      Ask the Community - Jock's Exxon Station

      Review Highlights - Jock's Exxon Station

      “Thanks for them, specially Mario, who did help me i with his kind personality in my darkness time.”

      Mentioned in 5 reviews

      Read more highlights

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      My VW Jetta needed an alternator. Not only was John able to provide me an affordable replacement,…read morehe and his crew were very thorough in their troubleshooting and resolved a related problem with the fuse block to the battery terminal. I had checked with other repair shops before going to John. His service was the best, both quality and price. And without hesitation, I would go back to him as well as recommend his service to others. Terry

      Completely screwed up the timing chain job for my vehicle. It was knocking loudly afterward and the…read moreshop blamed it on an accessory belt tensioner job from another shop. Meanwhile, I went back for front suspension rework/fix (because they got that wrong too) and complained about the timing job. I asked for them to do it again. They wanted me to pay for warranteed work. They got a 2nd bite at the apple and did the same botched job (what the issue was I'll explain below). I took the vehicle to a 2nd shop and paid for them to do the job properly. No knocking afterward. And the reason for the knocking after AA did the job?? ONE OF THE TWO TIMING CHAIN TENSIONER GUIDE RAILS WAS MISSING THE BOLT THAT HOLDS IT IN AND WAS FLAPPING AROUND AND NOT KEEPING THE CHAIN TIGHT WHICH CAUSED IT TO STRETCH!! I have pictures (and the parts that were p ulled off from the AA job) to prove this. I went back to AA and they told me that the engine would have seized immediately. Further exposing their lack of knowledge and why the bolt was missed not once but twice on the guide (which is what was flapping). So those reading this. They screwed up front suspension. Then screwed up timing chain. I paid partial payment for the timing job, and came back to pay the rest while they continually tried to convince me the problem was the accessory belt tensioner. I got a 2nd shop to do the job and the engine purred like a kitten and NO knocking/rattling. They provided me with the pictures, parts from AA's botched job (which I still have). Stay far away from this shop. The quality of service went way down after 2022

      Catoctin Automotive

      Catoctin Automotive

      (87 reviews)

      Everything!!!!! Mike and team exceed expectations every time we go there. My family and I wouldn't…read morego anywhere else.

      2 Stars is fitting overall. I don't know how this place has the reviews it does, I genuinely was…read moreexcited to see the community pour so many thoughtful reviews but now I'm not sure. I paid over $450 to assess why my air wasn't cooling at a expected rate Ex: 20 minutes to just become slightly cooler & then barely cool once it finally gets there. This did not include dyes to check for leaks, this didn't add refrigerant (apparently was pretty under utilized for a 2015 car, which may be a clue in itself since I've never had this serviced), this didn't charge fans, this didn't change filters, fluids, this was strictly a "diagnostic" fee. The next step was to add dyes and maybe check into the condenser & compressor .. which wasn't made clear if that had been assessed for performance or not. I don't know what that would have cost! I didn't get further communication on this. My air is still not performing or improved, as I'd hope and I'm out near $500. I've been going to this place over the last 6 years for here and there services. I've mostly been fine with those minor services but the price is definitely steeper than others in the area. I didn't mind because as the reviews would show - they don't press and harass you to do more .. and I figured they likely have an edge in quality based on reviews (I do lack experience with mechanics). Either way, I have tried numerous times to get my records from this business so that I could keep track of my oil changes and services, as well as to have in hand the record of the air conditioning diagnostics already performed ...so that I can actually fix the issue. To which voicemails have not provided any call backs, one time I got through to a nice woman (do not recall name), told her what I was looking for, she said to call "Donna" (manager I believe) at another number .. so I do that, speak with Donna twice asking for this information, she takes name & number and says she'll get back to me, still I wait, weeks go by, nothing. It's just unprofessional. Over it.

      D & D Automotive Repair

      D & D Automotive Repair

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      Simply mind blowing. 6/18/2024 had 4 brake rotors replaced. Why not pads also...I don't know (…read morecould have been MY choice?) but being told should always be replaced together. 3 days later, while driving in Ashburn I noticed breaks still causing car to shake . 3 days after repair. I called and explained concern and fact that the next day I was taking car x country to Arizona. Hence couldn't bring it in. I told them I would bring it back in when car returns after sons school ends. I asked that they make notes to my concerns about the brakes before I left town so file is documented for later on. They did have notes and did know about the concern reported 3 days after initial repair. Son brings car home from Arizona several months later.....bring car in......they say Rotors warped but tough s^&*. No warranty .(3 days!!!!) They wanted over $1,100 AGAIN to replace rotors that they installed less than a year ago. They said, " come get car, keys under matt". Prior to this experience, I liked bringing car there as it is family owned and close to my work. Unable to discuss situation on phone as they didn't ever answer and relied on texts only. Closed mid day when went there to talk about it. Like I said, Mind Blowing!

      Have been trying to contact this business to schedule an appointment for over a month now since I…read moreheard great things about them, but haven't been able to reach anyone. I have called and always get sent to voicemail saying it's outside of office hours even when they're supposed to be open, and I sent a message through Facebook that was marked as read but got no response. I haven't seen anything about them being closed, they're just impossible to reach. Not very good customer service.

      Mr. Tire Auto Service Centers

      Mr. Tire Auto Service Centers

      (109 reviews)

      I had an absolutely fantastic experience at Mr. Tire in Leesburg, VA. The entire team went above…read moreand beyond from start to finish. Scotty, Liz, and Davies in sales were professional, efficient, and genuinely easy to work with--no pressure, just clear communication and solid recommendations. You can tell they actually care about taking care of their customers. And huge shoutout to Joel, the mechanic--top-tier work. Everything was handled quickly and correctly the first time, which is rare these days. The level of teamwork and customer service here is exceptional. It's obvious this location is run right. Five stars all the way. I'll definitely be back.

      Dishonest and terrible customer service. DO NOT TAKE YOUR CAR HERE. NOT EVEN AS A LAST RESORT. It's…read morea ghostown here for a reason. Failed my girls inspection for "corroded rotors" brake bads, and a turning signal. After removing the wheel from the car and performing my own visual inspection the brakes were at 6mm and the rotors were corroded but no where near to a point of pitting or structural damage. Not one mechanic I've shown photos too agreed with the failure. They are lucky I work on my cars myself and don't pay for labor. Also, these goofballs charged me $170 for a bulb you can replace in 1min by hand. On the phone, they described it as it being a connection with the cars computer and having to run a diagnostic. I have a lack of knowledge with electrical on the make of car and rolled with it. Thought I'd learn something new. Nope. Once I got to the shop they told me it was just the bulb and the connection needed to be "cleaned right" so it could properly work again.... If you are that desperate for labor hours, fine, take it, but here is a review to remember. I don't do reviews regularly. Regular folks don't deserve this when times are hard and they don't have time on their hands. luckily, I have time. Take your car up the road to Hogan and Sons or Leesburg Auto. They will give you a total observation list with a clean and legitimate work ticket. Their work will be detailed in line Items with explanations of what things were observed with the Manufacturers recommendations and standards backing up their claims.

      Jock's Exxon Station - servicestations - Updated October 2026

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