Asher and Jack were both the best EVER. I went in the store on Broadway to see if they were able to…read moreboost cars that may need jump starts. After checking out my vehicle I found out that that I needed AAA but then my cell phone died. Asher offered to call AAA for me and he went through all of the prompts for me.These two young men were very helpful, polite and patient with a senior citizen like myself. Then another co-worker who was off duty stopped by the store and was kind enough to offer to give me a jump start and he gave me his time and assistance. All of this took some time and it was a bit chilly outside in the cold but all three of them were still very polite and professional. At the end of the day I was very thankful for all of their help and and support and they made what could have been a very terrible experience a little easier and I felt very much at ease with the how things turned out. The world could use many more people just like you to make life a better place and you could teach people how to treat others who are having a rough day. Please give these three a raise, they really deserve it. Thank you. Best regards, Tracy Williams. Everett, Wa

Elsbeth was so helpful. Checked my battery and alternator voltage. Gave me a lot of helpful advice…read moreabout my car. I really appreciate it. Thank you so much.

Extremely rude to customers. Asked for a product and the store associate got angry and aggressive…read morewith me after I told him I need a different one because that one isn't going to work. Advanced auto is down the street

One of the good old school parts houses where the guys behind the counter know about parts.read more

Good selection and clean store…read more This store is not considered to be in the best part of town. They had what I needed to complete my project. Employees were very polite and they give military discounts. It is a quick in and out to finish some projects.

Customer service is the best! I came in looking for a few detail items for my lexus. And I left…read moreamazed and grateful for the customer service I received from Joey. He replaced the light, which would have been difficult for me. Also, I told him I wanted to upgrade the look of my car, on a budget, so he suggested a few items. Its not every day, that you get good old fashioned customer service. I highly recommend this store for the people and the products.

Bobby is the man! Not only is he easy going, no pressure when it came to selecting a battery, he…read moreswapped it out clean in minutes. Having this be my work truck and in a major hurry, without tooling for the truck, he was a major life saver

Today I dealt with a very rude and condescending person filling in at your South Everett location…read more His name is Jerome Woods. After being talked to with a complete lack of courtesy and professionalism and being blamed for having a bad experience and showing no accountability I asked for his manager. He went into the store and came back out and told me that based on my attitude the manager did not want to talk to me. I asked him for his name for my complaint and he told me he didn't have to give me that. I then called the number on the door for the manager and got the store. They told me the manager was gone for the day, this was less than a minute after being refused to talk to him. I was given the home store for Jerome. I called that store in Lynnwood and spoke to the manager there, Flavio who was very helpful, apologetic, and generally pleasant to talk to. Jerome needs some training in dealing with people and difficult situations. This is definitely not the way you want your customers treated. The fact that the manager refused to talk to me based on "how I acted in the store" is completely unfounded. I did get rude with Jerome in the parking lot only after he was rude and dismissive of me and my desire to file a complaint. Customer service is the cornerstone of retail and this experience will not only prevent me from ever using Autozone again but will also prompt me to very loudly and obtusely share the incredibly poor leadership and customer service that your company leaves in charge. The lack of accountability and deflection coupled with the bad attitude and lack of concern about your company's reputation should not be qualities found in your leadership. The store manager's unwillingness to discuss the situation has led to this message and the resulting reviews I'll be posting on multiple platforms. In a world where consumers have so many options it's a shame that you have leaders telling customers that their opinions don't matter and that they don't care about bad reviews.

Read some reviews. I paid over the phn. One person said don't pay over the phn! I pray it's the…read moreright rim. Cause this really far for me to travel. Thought it was in Kent. Now I see it's past Shelton wa. Can I get a refund if I can't get that far? Signed disabled elder

Idk how these people are in business still!?!? Keep trying to give them chance after chance and…read morethey still shit the bed! Not only are they extremely rude and unprofessional the signs all over their office...scroll down to "@joise post below" show the kind of people you are with..They will tell you they have your part and come on down! When you get there the part will not be Available! Or they will tell you they don't have enough people to pull your part! And most of that live in civilization and not the Sticks have to drive 2/4h to them.. So save yourself the trouble and just try and find it elsewhere...save that money on time/gas and Nerves dealing with them.

This is the third time in the year I've lived here in Everett that this place not only had my…read moresolution, but had it either cheaper or same price as their competitors, with less hassle, friendlier service and more help. No more am I gonna try to stop somewhere on my way home. I'll just go here from now on. (It's closest to home anyway.) This time specifically thanks to John for getting me in and out with a new headlight and installed in less than ten min for under fifteen bucks. :)

I went to the O'REILLY's located at 6308 Evergreen Way in Everett, Wa. I entered the store and was…read morethe only customer. The first thing that hit me was the loud music playing inside. Not in English or Spanish, just something weird to my ears. I went to the back of the store to look at filters where an employee saw me. The employee quickly went to the front and turned down the music and changed it to music which was softer to listen too. I was unable to find a catalog book to find which filter I needed to purchase. I went up to the front desk and waited for several minutes waiting for an employee to assist me. As I know there is an Auto Zone about 2 blocks away, I left and purchased my filter there.

Took a modern radiator (aluminum) for a patch repair and was called back by an employee who stated…read more(can't do the repair). I'm sure repairing aluminum radiators is still be conducted around the USA but not at Performance Radiator in Everett, WA.

PLUS 5 MORE STARS = 10 STAR REVIEW…read more Performance Radiator in Everett has always been my go-to one stop shop for all things radiator. The manager Camilo and his amazing crew are always willing to help and go the extra mile to make sure that they find and locate the correct part and that the customer is satisfied with their purchase. I have worked with Camilo many times throughout the years purchasing different parts and radiators, and his service has always been above reproach. He is also very real, personable, and easy to work with, which is coming to be a rare quality not found everywhere in the customer service industry. In our ever-changing technological microwave fast-paced society, Camilo embodies that old-school, old-fashioned values, hard work, time-tested people focused service where the man or woman comes first in priority in an order, whether large or small. They do so much more than just radiators including A/C Condensers & Complete Air Conditioning Lines, Charge Air Coolers, Gas Tanks, Electric Fan Assemblies including Engine & A/C Cooling Fans, Heaters & Heater Cores, Automotive Lamps, Aluminum Race Radiators, Caps & Antifreeze, Side Mirrors, Tail Lamps, Fog Lights, Headlamps, and much more! If anyone reading this review is looking for an OEM radiator, or other related car parts pertaining to what Performance Radiator can sell, call Camilo and his crew right away @ (425) 252-7330 to get some pricing and to get your order rolling! They will help you with whatever you need or go the extra mile to make sure that you do find what you need. Stay focused and keep looking up!

Paint was mixed just minutes after I spoke with Conrad about a phone order which allowed me to take…read moreadvantage of their weekly delivery schedule that very same day. That saved me a 60 mile round trip and was able to paint first thing the following morning. Great experience!

Super helpful and knowledgeable staff. Quality products and helpful advice. Stay local, buy local,…read moreshop local!!!

Overall good experience. Fair pricing and friendly service…read more I have purchased a hood for my Mazda6. Jim (owner) was friendly & helpful. Why not 5starts? I drove 2.5 hours in traffic one way to purchase a drivers seat . (no seat :( ) Jim was not able to find the seat in hes yard. (despite the seat been listed online) Overall good experience. Fair pricing and friendly service. CONS: I HIGHLY RECOMMEND: MAKE SURE THEY HAVE THE PARTS YOU NEED OTHERWISE YOU WILL WASTE YOUR TIME! (some parts listed online and mite not be there ones you get there)

I never thought i would find parts for my 85 Mazda until a friend recommended me here, the staff…read morewas very friendly, helpful and got me my parts right away at a great price!

1st time stopping by and I asked if they had any fastener for a license plate for my vehicle. The…read moreresponse? "I don't knowwwwww. That's all we got (points at the wall). I proceed to ask, "ok, do you guys have a 1/4-20 screw or an M6 bolt?" The response again "I don't knowwwwww. Why don't you come back here and take a look?" I proceed to follow but stopped where it looks like only employees can go. The lady proceeds to head to the back as I waited. Then I hear "well the guy is supposed to come back with me, blah blah blah". I'm not sure if she's just having a bad day or what but, I recommend you find a different job. This job requires customer service (which you lack) and the knowledge of at least what the store sale and general automotive stuff. I'm not surprised about the other reviews 3 stars and lower.

Same experience as many others. Guy at the counter was probably the biggest Ars I've encountered,…read moreat least in a long time. No customer service skills, put him in the back or better yet fire! Then there's the order. Needed the self tightening type of coolant hose clamp. Had to buy a two pack first off and for like $18! Two hose clamps. I get in car after dealing with the Ars and see one is bent. Good thing only needed one. Obviously someone bent it using pliers and not proper hose clamp pliers. It is not usable and was an online order and not worth the hassle trying to return. What an absolute joke of an experience this was. I sent a msg with pic to customer service and have yet to get a reply a month later.