Extremely rude to customers. Asked for a product and the store associate got angry and aggressive…read morewith me after I told him I need a different one because that one isn't going to work. Advanced auto is down the street

One of the good old school parts houses where the guys behind the counter know about parts.read more

Good selection and clean store…read more This store is not considered to be in the best part of town. They had what I needed to complete my project. Employees were very polite and they give military discounts. It is a quick in and out to finish some projects.

Huge shoutout to Isaac and Sara at the Broadway AutoZone! My turn signal bulb was completely stuck…read moreinside the plastic housing, and I was about ready to pay someone just to get it out. Isaac came out to help and didn't give up -- he kept trying over and over until he finally got it loose using his claw tool. He's the man! Big thanks to Sara as well she let me exchange the bulb I had bought earlier even without a receipt. That kind of customer service is rare these days. Seriously, best team ever -- super friendly, patient, and helpful. Broadway AutoZone has my business for life.

My card was stolen. I went to the store and said that I had a credit balance but my card had been…read morestolen. They said they couldn't help me with that in the Everett, WA store, and that without the card I couldn't access my credit balance by any other means. They gave me a new card and said to register it online. I've attempted to register the new card, which I've had now for a couple of weeks, and the website says my "membership can't be verified." I signed up for a new account on Autozone.com but there was no place to add my new card number. Apparently the Autozone.com user account and the Autozonerewards user account are two different things? I'm through with Autozone. I hate this sort of runaround! The IRS is easier and simpler to deal with than Autozone's loyalty program. PS: I attempted to enter this comment on their website when cancelling my autozone.com account to clue them in. The site gave an error and said "please enter a valid reason for cancelling your account." I cut the text out and replaced it with "you suck" and it that was apparently acceptable. They must be used to that remark, but aren't capable of receiving constructive criticism. Go to a real auto parts store that doesn't have this mickey mouse gimmick of a "rewards" program.

While on our way we called ahead to ask if a part was in stock and spoke to a employee named Jon…read more He started to ask questions then asked a question that was not answerable over the phone ( or even later by the employees at the store). When the question he asked was repeated to him over the phone he then hung up. We called back and asked if he'd like to hang up on us again he said 'yep' and hung up again for a second time. When we arrived at the store approx 5 min (6:50ish) later Jon was clearly in the back, and we told the associate that he was helping us. He said ok and went back to get him but all of a sudden he wasn't there. Then we explained the situation to the associate helping us with the current manager right there. He then got a attitude and disappeared in the back when he was confronted about talking to us like we were idiots. The manager took over got our part with no apologies or anything for their employees and their behavior. On a positive note the O'Reilly Auto Parts in silver lake, WA off 112th didn't have our part but the guy who helped up was on point and super cool helping us look for 30-45 mins.

Read some reviews. I paid over the phn. One person said don't pay over the phn! I pray it's the…read moreright rim. Cause this really far for me to travel. Thought it was in Kent. Now I see it's past Shelton wa. Can I get a refund if I can't get that far? Signed disabled elder

Idk how these people are in business still!?!? Keep trying to give them chance after chance and…read morethey still shit the bed! Not only are they extremely rude and unprofessional the signs all over their office...scroll down to "@joise post below" show the kind of people you are with..They will tell you they have your part and come on down! When you get there the part will not be Available! Or they will tell you they don't have enough people to pull your part! And most of that live in civilization and not the Sticks have to drive 2/4h to them.. So save yourself the trouble and just try and find it elsewhere...save that money on time/gas and Nerves dealing with them.

Excellent service and good auto parts store. I usually recycle my oil here. The guys here are very…read morehelpful. Highly recommended.

absolute hot dog water customer service. homeboys never replaced a battery in his life. they don't…read morehave a working wrench set to take off the leads lmaoooo. lil bro said well sorry that's our price but auto zone will probably be cheaper. crazy because the slogan on the back wall says "better parts....better prices everyday"

Paint was mixed just minutes after I spoke with Conrad about a phone order which allowed me to take…read moreadvantage of their weekly delivery schedule that very same day. That saved me a 60 mile round trip and was able to paint first thing the following morning. Great experience!

Super helpful and knowledgeable staff. Quality products and helpful advice. Stay local, buy local,…read moreshop local!!!

Overall good experience. Fair pricing and friendly service…read more I have purchased a hood for my Mazda6. Jim (owner) was friendly & helpful. Why not 5starts? I drove 2.5 hours in traffic one way to purchase a drivers seat . (no seat :( ) Jim was not able to find the seat in hes yard. (despite the seat been listed online) Overall good experience. Fair pricing and friendly service. CONS: I HIGHLY RECOMMEND: MAKE SURE THEY HAVE THE PARTS YOU NEED OTHERWISE YOU WILL WASTE YOUR TIME! (some parts listed online and mite not be there ones you get there)

I never thought i would find parts for my 85 Mazda until a friend recommended me here, the staff…read morewas very friendly, helpful and got me my parts right away at a great price!