I've been to this business twice. First for some info about changing a headlight and they were so…read morehonest and said - it's somethjng you can definitely handle yourself and here is how you do it. I appreciated that so much. Its probably been over a year since then. Yesterday, I limped into town on a flat tire. I needed to make it to Costco for warranty repair, and the tire couldn't hold air. I asked if they could help me fill it. A wonderful man named John popped the tire off, took it in the shop, proceeded to plug it and inflate it, and pop it back on. Wouldn't let me pay for his help. I drove away with happy tears, knowing my toddler and I would safely make it to lake Stevens. We wouldn't have made it without his help. Thank you, John. The impact you made on me, and my day, was bigger than you realize.

My designer sunglasses were missing from my center console upon pick up of my vehicle. They left…read morethe case though​, hoping I wouldn't notice​. Update...I found my sunglasses. I sincerely apologize for insinuating that this establishment was responsible for my missing item.

I had a warranty issue on a battery that was just under two years old. Alan and the lady in the…read moreoffice, whose name I did not get really took care of me and were able to get the replacement battery the next day. Even offered to test my alternator and try to determine what could've caused it to fail, which I will be driving it back in once I installed the battery. Absolutely great customer servicefrom some super people! I would highly recommend if you're looking for professionals, to go to this NAPA store.

Pros: I was greeted right away and the dudes working here were nice, appeared to be very…read moreknowledgeable and tried to be helpful. Cons: However, I just made a special trip to find a Napa auto parts store to purchase a gift card for my brother's Christmas present--and none of their THREE employees knew how to load one with the computers. So nevermind I guess? Can't believe these obviously long-time employees haven't received training from the management on the POS system by now. Don't go here for gift cards...

Great section of parts and quality service. Sure I could drive or buy it on line but I would not…read moresee all of the other products side by side and choose the best one for my vehicle. Some times it best to go to the parts professional who have amazing access to your specific part. Often parts are rated for performance and quality. Make the best decision on your needs. Selling the car sure buy the cheapest one you can. Fixing up the car for a family member might make you prone to choosing a better well known brand. Out of all the automotive parts places O'Reilly is my favorite by far Automotive Parts Company

It could not be helped that my warranty battery required replacement, but I have to say that my…read morerecent experience at the Lynnwood store was an excellent departure from what I have received in the past two years. It was Jennifer and Christopher who assisted in getting me to the store and once they did, they checked the battery, alternator and starter to determine the problem. Finally, Christopher narrowed it down and gave me a new battery. I was going to Kirkland, WA because the service was so bad in Lynnwood and am very happy for the new energy.

If you want honest and professional work done on your vehicle, This is the place you want to go get…read moreit done. I'll be taking all my classic and new performance cars over there from now on. Friendly and trustworthy! I'm glad I found this place. Ok

Great to have an honest bodyshop who does high quality work at reasonable prices. Been taking our…read morecommercial trucks here for years, and they've even done work when my personal sedan was smashed in an accident. Terry's always very personable on the phone, and they're pretty darn accurate with their estimates. It's in the middle of nowhere in Snohomish, but I've always found it worth the drive to know they'll care for my vehicle as much as I do, AND it'll cost less than the shops in Seattle.

I was in desperate need of an oil change on a Sunday afternoon and was traveling from out of town…read more This jiffy lube location was the only place in town that was open. Thankfully it was not crowded and we got right in. The service was very fast, we were in and out in 10 minutes. The quality was great they did a thorough inspection, and were pretty friendly. The only downside was the price, it was a bit steep in my opinion, but I don't blame the location for that.

I have been a loyal Jiffy Lube customer for over 15 years and have used at least five different…read moreJiffy Lube locations throughout Snohomish County. Between my personal vehicles and multiple businesses, I've brought well over two dozen vehicles through Jiffy Lube and have spent well over $20,000 over the years. This Monroe location just lost a long-time customer because of one employee: Andrew. I pulled into the bay expecting the same straightforward service I've received for years. Instead, Andrew looked at my truck for a few seconds and immediately quoted me $219 for an oil change. He never entered my VIN, never checked my service history, never verified the oil capacity, never asked me to open the driver's door, and never looked anything up. He simply threw out a number. That immediately felt wrong. I wondered if i new him as i felt he was treating me different and he didn't want me to be there. I backed out, parked, went to the official Jiffy Lube website, entered my VIN and license plate, and the website quoted me $94.99 for the same service. I drove back and showed Andrew the quote directly from Jiffy Lube's own website. His response? "The website is wrong." When I asked him to verify my vehicle in the computer or look up my history, he refused. When I asked if there was a manager available, he told me he was the highest-ranking employee there. When I asked why the website quoted $94.99 but he wanted $219, he claimed the website only included five quarts of oil. I then asked him a simple question: "How much would two additional quarts cost?" He said he didn't know. Think about that for a second. He claimed to know with absolute certainty that my bill should be $219, without looking in the system, yet he couldn't tell me the cost of two additional quarts of oil, then it dawned on me he has been here at least 3 years as this is the location that screwed up my aluminum plate underweight by taking it off with the power gun, they ruined one of the bolts and when I came back in I asked him to take it off manually, from now now , he remembered the color of my raptor and didn't want to deal with it. So he quotes so high that no person would continue. Instead of trying to resolve the issue or verify anything, he told me, "If you don't like it, go somewhere else." A few moments later he refused to service my vehicle and told me to leave, when i asked him to quote the job per Jiffy Lube policy but inputting my truck into the system, as it leavs record. He didn't want to leave any record. Well here were are. Play stupid games , win stupid prizes Andrew. There are about 10 more places like this , to make you popular in Monroe I've never been treated this way at any Jiffy Lube. If this is how Monroe treats customers who have spent tens of thousands of dollars with the company over the years, I can't imagine how they treat first-time customers or grandmas. Toyota corolla? Ok that will be a million dollars Mrs. Granny Jane. Whether this was incompetence, laziness, or simply terrible customer service, I don't know. What I do know is that I was quoted more than double the price shown on Jiffy Lube's own website, nobody would investigate the discrepancy, and I was ultimately refused service for asking reasonable questions. It is false advertisement when a site into which youi input your viechle with your vin, licence plate and they know and have all records in the system. if it would of been 1 or 2 more quartz i get it , charge me per quart, dont Price Gauge me. No wonder you site 90 % of the time empty with guys standing with sign that wave to bring traffic in. Why wait to be dead to get so desperate and when some people come in you Gauge them? I'll be filing a complaint with Jiffy Lube Corporate and taking my business elsewhere. Long-time customers deserve better than this.

FINALLY A LOCAL BUSINESS I CAN TRUST!…read more I just want to say A-Z transmissions knows how to do business! They know how to put the customer first and It's refreshing to go somewhere and have great service while being very knowledgeable in what they do! I brought my Jeep here and JT was a big help! He answered all my questions and help fix the issue. I will definitely be doing business with you guys in the future and will be recommending you to my friends and family! It's the small things that go a long way. Thanks again!

Recently had my Ford Flex transmission replaced at A-Z Transmission & Exhaust. Incredible service…read moreand the car is running greatly. Highly recommend!

My husband and I had an unbelievably terrible experience at O'Reillys in Kirkland, and have been…read morecoming to AutoZone ever cents and the difference is insane. We absolutely love the staff here. We have a great experience every time. We appreciate that we can trust them and don't try to get scammed like at O'Reillys (they tested our battery told us it needed to be replaced. We paid $400 for a new battery and then when we switched them out we tested the old one again and found out it was still 70% life in it. (Then they lied about it) and we had to fight tooth and nail to get a refund). As a woman, I appreciate being able to come to the auto store and feel comfortable. Today Vishal helped me out, and I felt SO respected and helped. He was so professional and kind. Very impressed with him and this stores hiring manager. Vishal gave me so much good information that I didn't even know I needed about my oil. Highly recommend!

amazing, needed wipers installed and Vishal was AMAZING! and was able to help right away, installed…read morethem quickly and I am all set for the road trip, thank you Vishal! Give this man a raise!

Excellent service as usual, and several hundred dollars below other mechanics in the Monroe /…read moreSnohomish area. I used to go to several other mechanics in Monroe, and after feeling like I was getting ripped off constantly as well as being tired of pushy sales managers trying to sell me overpriced parts, I decided to try these folks out based on a recommendation from a friend. I've been their customer now for a few years. Honest, courteous, quick, and economical. They will not try to sell you needless repairs or parts, but they will give you an honest evaluation of your situation and tell you what your options are. I'm sticking with these folks. They are located behind Key Bank off of Main Street.

Very disapointed in their vehicle diagnostic procedures. After attempting one fix, which proved…read moreunsuccessful, they wanted to rediagnose the vehicle and charge a lot more for the second repair.