I'm a big fan of Drybar, especially the stylist who did my hair this time. She did a great job, and…read moreI was very happy with the results. My biggest issue is the seating. The salon chairs are very uncomfortable. More comfortable seating, like Blo Bar has, would make a huge difference. Overall, the staff is great, my stylist was fantastic, and I loved the results. I'm taking off one star because more comfortable seating would greatly improve the experience.

Y'all! This was my very first Drybar experience, all thanks to my daughter :) She booked our…read moreappointment today because she is a regular and goes almost every week to her dry bar in Denver. So I was excited when she invited me today! And now I am hooked. When we arrived the reception area was a little busy but I was greeted within a few minutes and the receptionist were super friendly. I waited about 12 minutes for my stylist to come get me from the waiting area. We started off with my hair being brushed and then we went to the washing bay where my stylist washed my hair and massaged my scalp. It felt so good!!! You can do an add-on, 15-minute massage, but you need to book that when you make the reservation. When she was done washing we went to the dry bar area and my stylist brought me a water and a small glass of champagne Your stylist will then style your hair based on the signature style you most like. I did a combination of Cosmo in Southern comfort. It looks so nice!! She did exactly what I asked for . I cannot wait to go back. I just wish there was a location closer to Georgetown. That's definitely a franchise investment opportunity. But until then, I will be making some frequent trips to the domain.

I've been to Charms over the last 15 years and I can say I've always liked my hair. I came with a…read moreclear picture of the Goddess braids and left with ratty looking braids. Oumou blamed my style on the hair SHE told me to purchase. My braids were too thin and looked like a curly Bob before I went straight home from my appointment and doctored them. I dont get my hair braided often and when I do it is a treat. I questioned Oumou throughout braiding my hair and she kept saying let me try something different. By the time she was a the top of my head I was ready to cry. She clearly didn't know what she was doing. Before I left I quietly and respectfully told her that my braids were not what I asked for. She told me she would contact me an only offered half off of a new hair style. The point is I could have gone to someone who knew how to do the braiding style I liked but I trusted her judgement. I asked her for a partial refund as I did not feel comfortable going back to her shop but she refused. Ladies she does not know how to do new braiding styles only the same boring traditional ones. I will never go to her shop again.

They were so nice and really gentle. They finished my hair in about 4 hours which is amazing. They…read moremade sure i was okay the whole time. She also made an appointment for me within 48 hours which is awesome. I started with two braids for the same price. They gave me hair so i didn't need to bring my own and the price was what she said. I changed the length to be longer and it only costs me $20 more. I'll come back for sure.

So, I requested long Spring twists, or small passion twists and overall my hair looks nice. The…read moreservice took 6 hours. There was one lady that worked in the front of my hair by herself and one lady did the back of my hair by herself. I understand that the style took a long time because of the length and size I requested, plus they were a bit understaffed. I have a few "gripes." When I drove away one of the twists in the front slipped out. I could have turned the car around but after sitting for 6 hours, I was over it. I reattached it myself. Also, two days later, some of my natural hair is sticking out of the twists in the back and I've been working my hair back into them when I see it. Additionally my hair is parted into a small grid in the front and I have some pretty large parts in the back. Don't get me wrong, I get it, but in think my hair would look weird if I tried to put it in a half up half down style. Overall, the hair doesn't look bad I'm just not sure how long it's going to last. If you're in a pinch and need braids, maybe risk it. I might suck it up and drive to Houston next time.

I honestly hate having to leave a negative review because I'm generally not someone who complains…read morepublicly, but I feel obligated to share my experience so others can make an informed decision. I recently paid nearly $300 for braids at this salon after discussing several protective style options with the staff, including braids, kinky twists, and others. Before selecting a style and even sitting down for the service, I explained that my main goal was to choose something that would look neat, hold properly, and last through my August vacation without needing to be redone beforehand. I have very soft, fine-textured hair and shorter hair length, which was clearly visible during my consultation and in the photos attached, so I relied heavily on their professional guidance regarding what style would work best for my hair type, hair length, and long-term goals. The braider who worked on me was the woman seated in the very first chair on the left when entering the braiding area. She is a shorter, heavyset woman with a limp. I mention this simply so other customers know which stylist performed my service. Before the service began, I specifically asked multiple times whether this style would realistically work well for my hair type and length and continue looking good over time because I genuinely did not know what to expect. I trusted the salon's expertise when I was reassured that this style would achieve the long-lasting result I was looking for. I did not leave the salon initially feeling dissatisfied. However, the next day I noticed one braid in the front that already appeared frayed and frizzy. Once I saw that, I started looking more closely throughout the rest of the style and began noticing additional areas with frizzing, fraying, hair sticking out, and sections that already looked worn and untidy in less than 24 hours. To be clear, the issue was not that the braids were loose. In fact, they were extremely tight. That is part of why the amount of frizzing and fraying the very next day was so concerning to me. When I returned to the salon the following day, I pointed out numerous braids that I felt needed to be corrected. While they did attempt to address my concerns, the solution honestly felt more like a quick band-aid fix than a true resolution. The stylist already had another customer in her chair, and it was very clear the goal was simply to smooth over a few visible areas quickly rather than properly correcting the overall quality concerns I was expressing. What frustrated me most was that each time I pointed out additional problem areas, I was repeatedly told that my hair type and length were the issue. However, if my hair type or length were truly not suitable for achieving a neat, long-lasting result with this style, that should have been communicated honestly before the service was performed -- not after I had already paid nearly $300 and problems were already appearing within a day. The biggest reason I'm writing this review is because I want people to understand how unhappy I ultimately became with the final result. This was not someone looking for a discount or refund while continuing to wear the style. I was so disappointed after seeing the condition of the braids that I completely removed the hair myself almost immediately afterward. One of the salon assistants even helped me remove it because they could clearly see how upset and dissatisfied I was. I think they were genuinely shocked that I was willing to take out a style I had just spent nearly $300 on, but that alone should show the level of disappointment I felt with the overall outcome. I simply wish there had been more honesty, better quality control, and a more genuine effort to properly resolve the concerns I raised.

I would recommend If you have good patience. Especially during back to school. I got here about 9am…read moreand it's 7:20pm Plus they complain about the length like they won't get paid for it.

I requested cornrows with leave-out at the top, and the service exceeded my expectations! The staff…read morewere incredibly welcoming and friendly, and the atmosphere was calm and relaxing. My braider was very gentle and made sure not to apply too much pressure or pull on my edges. She consistently checked to ensure I was comfortable throughout the process. On top of that, she was fast, efficient, and highly professional. The best part was that I was able to walk in without an appointment and still receive excellent service. Overall, I would give this salon a 10/10. If you're looking for quality braiding services, don't hesitate to come here!

Griselda is absolutely amazing! She always does such a beautiful job on my hair, and I love that…read moreshe prioritizes keeping my hair healthy while still giving me the results I want. She truly cares about her clients and takes the time to make sure everything is perfect. I always leave loving my hair! I couldn't recommend Griselda enough!

I came to this salon being new to Austin and having no idea where to go. I got my hair balayaged by…read moreAna and she did an amazing job especially considering I had bleached my own hair beforehand and was super grown out. I would highly recommend her if you need balayage!

Chelsie has magical hands that breathed into life back to my hair! My hair feels so much lighter…read moreand makes me wanna shake my head like I'm in a Pantene commercial. I also love, love all the styling products she utilizes. They smell so good and are chemical-free. She also knows how to give you that perfect cut that suits you. Most of the time I don't really know what I want. So it helps that she guides me to make the best decisions for my hair. I even trust her enough to give me bangs! I'm rarely happy with how my bangs come out. So I've stayed away from them for a long time. But I'm glad I took the chance today. Thanks Chelsie!!

Update! 8/18/2020 Over the last few months, Chelsie has been…read morecutting my hair and I'm a HUGE FAN! I have a pretty edgy, A-symmetrical pixie cut with half of my head shaved. The back is full of layers and texture that creates a swoop that flows into a chin length cut. Chelsie is very detail oriented and great at making this complicated cut seem like an easy job. My hair is always perfectly textured with lots of body. I have to mention, her shampoos are the most relaxing and pampering part of my experience. I have to remind myself not to fall asleep! LOL! She is never in a rush and always takes her time to make sure I leave with a smile on my face. I've even brought my sister for a visit & she was so impressed with Chelsie that she will drive 4.5 hours just to get a color and cut from her. If that doesn't convince you that she's amazing, idk what will. :) I have never been to a salon like this before. The service is outstanding!! You get a custom hair cut by professionals who take your styling preferences into consideration. And the best part, their products are chemical free!! I have searched near and far for a place that doesn't look at me crazy when I say im particular about the ingredients in my hair product. It doesn't even smell like a salon, it's wonderful! This salon is totally worth every penny! Plus, you get complimentary wine or champagne. HUGE BROWNIE POINTS! I will be a regular for life now! Thank you ladies!!

The ladies are very nice. However i was very disappointed with my micro braids. To have three…read morepeople on my head and for it turn out the way it did was unacceptable. i paid 180.00 for a micro braids that looked like a 50.00 hairdo. I was very disappointed. I was unable to keep the braids bc i couldnt do anything with them not even wear in a ponytail. I have come to find with most braid shops in Austin, they will braid around your head(perimeter) neat but in the middle its however. After i got home, i notice it was not full and i found braids big enough to make four small braids out of one. Around the preminter of my head was decent but once inside was a nightmare! There was no neatly parted rows just braids that was placed however. I spent over 300 that day including hair. I will mot say not to go here but I will say SPEAK UP... ASK TO LOOK AT YOU HEAD BEFORE YOU LEAVE!

I made an appointment and got in within Two days. When I initially called, I explained that my hair…read moretexture is different and a lot of braiding places had trouble with mine. She told me to bring in a scarf so she can show me how to wrap my hair and that she can work with any hair texture. When I got to my appointment, the place was clean, the ladies were very professional. The girl that did my hair did such an excellent job and listen to me when I asked for gel/spray Since my hair is so smooth. I've gotten my hair done with other places who rushed it, and the braids came on done within a couple days. The braids that I have done from the salon are secured and beautiful. I forgot to bring my hair scarf for her to show me how to wrap it. They were very nice and charge a reasonable price.

I loooooove my braids!!! Christina is incredibly talented and went above and beyond to make sure my…read morecornrows came out perfect. I can't wait to do my next braids with her.

Received a response requesting details and to send the info via text to make an appointment. After…read moresending my request never received any response. Even if there was no available appointment common courtesy would dictate at least acknowledgment and a response.