We have been using Humphrey Plumbing for many years. Robert is a fair and honest guy and we will…read morecontinue to be loyal customers. Highly recommend.

My hot water heater went out over July 4th weekend. Called on Monday morning, 7-6-20 at 9AM to…read moreschedule a replacement hot water heater. They called and confirmed they would come same day I called and install a Bradford White 40 gallon. They were at my house around noon and gone by 3 PM. I had hot water and was up and running in just a few hours. VERY-QUICK RELIABLE service!!!!! Highly recommended. Donna

I asked about a drain clog and some irrigation for outside and was given a solid concise honest…read moreopinion on what is needed, gave me a quote and I agreed. I respect good honest craftsmanship from licensed professionals, after having bad luck in the past from random people saying they can do it, then leaving me high and dry or with shoddy work. Got me sorted proper with french drain, new shower and even fixed pipe burst in several places during emergency, sparing thousands in drywall repair.

I have used Ritter Plumbing for several kitchen and bathroom needs. What a joy to do business with…read morea neighborhood establishment. Joey has always been easy to reach and very responsive by phone or text. A price can be arranged on the phone without having to have a technician to come to the house and 'assess the situation - saves time - mine and the technicians. He never has tried to 'upsell'. Prices are fair for the time, skills and manpower provided in this day and time.

Katy Plumbing came out this afternoon for my clogged up bathtub. Ryan & Bradley came. They were…read morefriendly & courteous. Ryan discovered by removing the hair that was causing the slow drainage & didn't recommend using the hose since it was draining much better after he removed it. He removed the debris before it got further down in drainage pipes. Anyway, I was very pleased that he was very honest & so helpful, & I will be calling this company when I need good Plumbing services! Highly recommend!! Fran

I was looking for a lot water softener and whole house filter system. The cinco ranch MUD 10 water…read moreis horrible. The family could smell the chlorine in the water via shower. So I did some research and got approximately 5 estimates. Some were extremely high and also low. I called the Katy plumbing company. They sent Saul out. This guy was extremely professional and knowledgeable regarding my system. Most of the other companies told me very little. Anyways the got the bid. They showed up on my time, Saul and Kevin were both professional and friendly. They did outstanding work and went the extra mile for me. The price was as fair and they didn't try to push any of their products like others . I'm extremely happy my water is soft and I don't smell chemicals! The Katy plumbing company definitely has my business.

Called for a plumbing issue, they sent a tech. He was professional and diagnosed my issue AND…read moresolved it. 10/10 recommend

Unprofessional, snake company. Company sent a pic of one tech on the way then surprise two show &…read moreone with no name badge. We started with half a hot & cold house paid $1400 for update vent & ductwork and graduated to a complete hot house even tipped both snake tech Matt & Daniel cash & keep them hydrated the whole time was told to wait 24 hr and the whole property was hotter than ever. Called and they wouldn't even send a tech back the same day. Forced us to schedule in line after manager called back to make excuses for their poor work like maybe they were scared and stating we should expect them to come back 2-3 times to get it right. They are merging with Air Tech beware we received one tech from them as well for this botch job.

This is the second time I call Texas Premier Plumbing to check a problem in my house…read more I was told by another plumber that the job will cost over $600, but when I called them for a second opinion, They came on-time, did the camera inspection and diagnosis, and discovered that the issue is not in my house, but in the main sewer. I paid a fraction of the price of what the other professional requested, and for the repair, I need no more than calling the City of Houston and ask them to take care of it. I am a happy customer, and I recommend TPP with all my heart.

Beware: Texas Premier Plumbing Did Not Complete the Work They Claimed…read more I hired Texas Premier Plumbing twice to tunnel under my home and replace all cast-iron plumbing. Both times, I was told the work was complete. A few years later, I had another plumbing issue, only to discover that cast-iron pipes are still under my house -- meaning the work I paid for was not fully done. When I tried to address the issue: * Phone calls were ignored. * Emails went unanswered. * When I finally called from a different number and asked to speak to the owner, I was repeatedly given the runaround by the receptionist, probably the wife. Once she realized I was recording the call (for accuracy), she hung up on me. Now, they won't answer at all. This level of dishonesty, unresponsiveness, and avoidance is completely unprofessional. I'm escalating this matter to the Better Business Bureau and considering other options. If you're considering using this company, I strongly recommend you think twice. I trusted them -- and they failed me.

Amazing quality of work and timeliness. I actually got to work with the owner directly who is a…read moremaster plumber and all around smart, kind and clearly educated guy. Not the kind of person you expect to meet when you think of a plumber. Which is nice! He is also more than reasonable on the pricing and can explain why and how he came up with the price. Will be calling All The Time Plumbing and Tom again, and referring to all our neighbors. Already have in fact!

Did a good job first time out. No call no shows on follow up services. Good luck getting Thomas to…read moreanswer the phone. Screwed over a referral and has now lost two customers.

Wayne really came through in a pinch. He has such a humble attitude and is all about honesty. We…read morehave used others in the area, but they are terrible. We will not use anyone else in the future, and glad we found All Phase.

Wayne and Lee did a wonderful job replacing my hot water heater. They walked me th everything in…read moreadvance. they even checked my new appliance installation from another vendor while they were there. reasonable prices and excellent service.

This is a very great company, apparently they have been around for years.. I was recommended by a…read morefriend. The office manager was very knowledgeable and did not push me to purchase additional service that I did not request like other companies (John Moore). I really appreciate that they showed up on time, and went above and beyond with the service. They turned a 2 day job into a 1 day job. I'm pretty sure that my house needs new pipes and I will reach out to them when it's time!

This company started out as promising when they made their first house call to our home, but then,…read morelike anything else it was too good to be true. Initially, it was discovered that our home because it was an old home built with clay pipes, etc. that we needed some major replacement work at a costly rate. Understood. Meanwhile, the crawl space to access the current problem was an issue, the crew created a two way to access any future problems. Again, no issue. But working to unclog the plumbing of two bathrooms: a master bathroom and a pool bath, they had to BREAK the cement, dig the hole and install PVC tubing, that started to concern us. They had to place a wooden pallet over the hole which remained in its current state for close to three weeks. There is where the problems truly began. My husband who had just gone through several cancer surgeries was subjected, as well as I, to an endless array of phone chasing and excuses of why it was taking so long to finish the job. Hailey, who I conveyed my concern kept repeating to me, the inclement weather was the reason the crew couldn't come to finish the job. Even though the issue of the exposed hole was under roof and not outside. They cut through our beautiful decking, left the cut boards outside to rot and moved one of our motorcycles, which is extremely heavy, out in the open and never placed it back at all! During the wait, I discovered what look like mold under our coffee stand cabinet. Being courteous, I called Hailey and asked her if she could place that issue of concern on the roster, since any company's time is money. In the end, I wasn't extended the same courtesy. After finally getting an actual finalization date from her, Friday July 17th, she said the crew would show up between 9 and 10 a.m. (of course, customers always have to work around THEIR schedule). They called at 8:52 a.m. that they had already arrived. Since I worked late the night prior, my husband greeted Robert and keep in mind, they made us waiting unprofessionally for almost three weeks, expressed my concern to Hailey about the mold etc., the first thing Robert asked my husband before lifting a finger and finishing the job, was that he wanted payment upfront. My husband said no payment until everything is done first. They came, cut the boards horrendously, not even leveled with the old boards; didn't repour the cement as the owner stipulated, left the toilet cover on the seat, didn't even place it back in its proper place. They never put the motorcycle back either, when it takes at least two to three people to literally move it, yes, it is that heavy. As my husband was recuperating from surgery, I have a back disc problem and besides, that was THEIR job to do, not ours. When my husband mentioned to Robert, "what about the mold under the cabinet, don't you have equipment to detect if it is mold?" The unprofessional answered, "EH, we don't have that equipment with us." When my husband asked about the motorcycle, after they left, the same unprofessional said, " there's no issue there, it has a covering." An expensive motorcycle and that was his response, not his problem, not his money. When I awoke and called Hailey and asked her politely why I bothered to communicate with her if the job wasn't going to be done right, she offered NOTHING. No apologies, no accountability, apparently I was talking to myself when I was chasing them to finish the job. She managed to utter "A...aaa....I'm going to have to talk to my supervisor and get back to you." Deceptively having him on the line the whole time. When he did call me back, I identified myself and all he said was "You are disgusting the way I've heard you talk to people, no wonder no one wants to do business with you! I'm cashing your check and we're terminating our services with you." And he cowardly hung up! After weeks of chasing them and leaving a job worse than when they came in, they managed to destroy our decking, offer bullshit excuses, mentally exhaust my husband and me, left the motorcycle out in the yard and just left the cut pieces outside like our home was garbage. The length and detail of this review should give potential clients who are considering their services, a second thought about dealing with a company that in the end was nothing but complete insensitivity and unprofessionalism at its core. Having a maladroit secretary and a supposedly Godley man for an owner who did nothing but disrespect and defile our home. I am also writing this review as documentation of damages this company caused our home on this 17th day of July 2026. Without a doubt, the most unprofessional experience we've ever had since living out here in the country. And if there was a place here to show photos, I'd post them so anyone can see the magnitude of the horrendous job or lack thereof, this atrocious company is capable of unraveling. No one cares until it's your money. The problem was, Janicek's Plumbing never cared.