Worst experience with this place. We had organized birthday yesterday (3/19/22) for our 6yr old daughter ('S****n) and faced below issues, 1) Poorly organized flow of events, no banners were put on the hall or entrance, which led to confusion to guests and some guests went to other event which was parallely held. 2) Power went on and off for atleast 2 times, and kids were scared due to darkness in halls 3) Ushers were confused and flow of events activities were not followed correctly per instructions 4) Birthday girl was not given with gifts advertised in the website. We were mentioned that they don't have stock left, and only one of the item was provided. 5) Due to lack of clarity or lack of direction on where the gift items need to be kept, one of the guests gift presents to our birthday girl was lost and looks like it was taken by the people from another parallel held birthday party. When checked with them, they don't have any clue. 6) Exorbitantantly hidden prices on gratuity and tips, which will be added to your bill without even checking with you. Overall experience was poor and we were left disappointed. Avoid this place and look for other better places. read more

We came here for a party, and it went very smooth. Everyone at BounceU is very friendly and accommodating. The party was only a few hours but its absolutely perfect for a four-year-old party. I will be having a party here soon for my niece, it's a little pricey but worth the money and the time. I'd rather go here than throw a party myself. read more

We had an amazing experience celebrating our son's 2nd Birthday today. Our party planners, Danielle & Michael were a delight to work with!! They were both very professional, friendly and efficient in assisting us throughout the whole process. I was very pleased with how they were able to transform the whole party room in just under 30 minutes! I would definitely host another party here in the future. Thank you Bounce U, Danielle & Michael, for a wonderful & stress-free birthday celebration!! read more

Awesome place to host kid's birthday party. We have been coming back here to host Oliver's birthday party year-after-year and this place never disappoint us. Definitely worth every single one of the 5 stars. After his party on Saturday, before he went to bed that evening, Oliver said that today is the greatest day. Pictures worth a thousand words, just look at that big smile Oliver has on everyone of the picture taken, you know he has tons of fun at BounceU Orange. Not only the kids, adults have a blast as well, just ask Oliver's three uncles, Michael, Robert, and Brian. As parents, besides my kid has fun, what I love about this place is that it take almost no effort out of you. Their staff called Party Pro is with you every step of the way and basically have everything planned and prepared on your behalf. They are with the kids in the Bounce rooms taking pictures and afterwards at the party room, they serve food for the kids. Talking about foods, they have great food selection, kids love pizza of course, the teriyaki chicken and beef are great too, the chicken wings are got to have item. Recommending it wholeheartedly and we will be back for Oliver's next birthday. read more

This place was perfect for nephew and niece! The kids enjoyed their time here! Even I had so much fun helping them climb up and coming down the slides with them!! :) Best part of this place was the customer service!! The girl at the front desk was so helpful and nice! She even made us 1 ball for my nephew when we were only able to get 1 ball out of the toy machine for my niece. (It costed 25 cents and I only had 3 quarters- and only succeeded once. Lol) Highly recommend!! read more

I love this place and so do my kids. Everytime i come it smells clean, staff is friendly and they pay attention to the kids to make sure there not bullying the little ones. Plenty of places to sit for parent's and two rooms of fun keep my kids busy. Plus there a really good coffee brewer next door. I wish they had open bounce on the weekends and longer or parents night out on sat, instead of fridays. Otherwise good, safe place to bring your kids. read more

BounceU Orange - 1 of 2 rooms of fun. - Kids Activities Near Me - Orange, California

Perfect place to celebrate 4 year olds birthday. Both kids and adults had a blast!!!! Business idea, they should offer a nighttime adult session with drinks! read more

It's way much better when you don't have so many kids running around, lol but kids loved it, 12 dollars for 2 hrs really good....definitely will bring my kids back go to website for calendar events. read more

BounceU Orange - Kids Activities Near Me - Orange, California

Had my son's 3rd party here yesterday and the kids had a blast. I love that you get each play area just for your party. Parker, our party attendant was great. He was attentive and very helpful. It was pretty much stress free for me, which is exactly what I wanted (needed lol). The only thing is the time in the party room. We didn't have time to open presents and overall it was rushed. 45 mins really isn't enough time and paying something like 65 bucks for a extra half hour is pricy. Charging people over 2 bucks a min for extra time is crazy. read more

I went here last week for a kids birthday party. I believe they have 2 rooms. We started in the first room which was just fine. It consisted of about 6 bounce houses. Of the 6 there were I think 2 big slides. The other room which we entered about 1/2 hour later was the larger room. There were 3 big bounce houses. 1 was a room where you could throw balls into basketball hoops. Another house was like an obstacle course type where you jump from one platform to another to get across to the other side. Again there was a medium sized slide (much easier to climb up then the 1st room's slide). The kids had a lot of fun in this 2nd room. Also the 2nd room is much larger. Finally after about 1.5hrs... we had our meal of pizza and snacks. The food was okay. Overall my kids had fun so I gave it 3 stars. I've been to other playhouses which were abit more modern/decorated then this one. I believe mission viejo has a good playhouse where they have like large plane you can go into and other interactive playhouses. Still, bounce u was entertaining for our kids. I'd go here for a birthday,.. but probably not to just bring my kids on a regular day. I'd probably recommend pretend city instead... or a slightly larger playground. Actually, I just thought, I'd usually take my kid to the park (it's free and there are a ton of them) read more

Came here for a bday party. Lotsa fun and variety for the kids. Not just plain bouncers/ jumpers. The slides are high and fast. Even the adults tried it out and had fun. read more

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We had our son's 6th birthday party here and couldn't have been happier! The party itself was perfect and my son was thrilled. The staff is very friendly and helpful, and they made the experience fun for the kids and stress-free for the adults. Highly recommend! read more

Just went here for the first time yesterday for my nephews 9th birthday. They did a great job. It is a cookie-cutter birthday establishment, and they provide a fun and comprehensive experience. We will definitely consider having our sons 3rd birthday here. Good value, and everyone had a great time, even the adults! read more

We booked this place for a joint birthday party for 2 kids this past weekend. It was a wonderful experience and our guests had so much fun. The party pros were friendly, helpful and did an amazing job throughout the party. They even helped us bring everything to our car. They handled everything! Highly recommended! read more

Fun for the kids and adults Affordable, quick BIrthday venue With EXCELLENT customer service ! read more

I have been to a party here and they had a lot of bounce houses but, only the first room had supervision by employees then the second room was just adults no workers but other that it was good. read more

When you have young kids, there are always birthday parties. Some are at Chuck E Cheese (what does the E stand for?). I studiously avoid these. But another popular choice is the jump house venue. These I can handle, as it is just your party together and not a zillion random strangers like at the aforementioned CEC. All of these jump houses are in industrial buildings. The surroundings are never attractive. And, since the parties your kid is invited to take place on weekends, some of these industrial settings can be pretty isolated and, well, scary. Not this one. It's right on Katella in Orange across from Home Depot. Civilization! The Honda Center is close by. Movie theaters. Food. Drinks. The set up here is like at many others. You and the kids first go into one large room with assorted jump houses, slides, games, etc. for about 45 minutes. Then they usher everyone into an equally large adjoining room with a different assortment of diversions for another 45 minutes. Then, off to the party room with tables set up for eating. The gathering we went to here had pizza and fruits and salad for the kids and parents. Then the cake. No opening of presents, which are placed on a cart ready to be rolled to your car at the end of the alloyed time. It's all choreographed and timed, and in 2 1/2 hours, you are on your way home. If the party is for your kid, no clean up, no one lingering too long, over and done. Our daughter's 5th birthday next month will be here! No rain worries as in previous years. And no real work. Oh yeah. read more

We were back recently for a 7 year old birthday. Everything is the same and I left with the same feelings as before. They need more help assisting with the kids in the bounce areas. You can't tell kids "rules" and expect them to listen when they just want to go wild and have fun at the bounce place. Oh, I do have to say, though the glow in the dark party idea is FUN for the kids, as a parent sitting in the dark trying to chat with other parents, it was pretty odd. read more

I took my three year old here for open bounce night. I left immediately for safety concerns. There are older children 12-15yr olds that play very rough in the bounce houses, pushing and yelling and jumping on each other. Staff didn't do anything about it when I told them. I am also concerned for cleanliness as I saw dirty diapers on the floors near the trash cans. I will not be back nor do I recommend coming here. When I spoke to manager they refused to accommodate. Lousy, rude staff and customer support. Billy Beez in Anaheim is safer and cleaner alternative plus way more exciting for the kids. read more

Passing out in the car-seat guaranteed fun. Every kid loves a bounce house, but to be in a warehouse full of them is every kid's dream come true. I came here for my nephew's 4th birthday and he had a blast! There were pretty fun jump houses with obstacle courses, basketball hoops and even a little t-ball section. It was so cute seeing all his little buddies jumping away. One of the things that impressed me most was how friendly and involved the workers were. They were very good with the kids and attentive to the adults. My favorite part was when they had the kids lined up to sanitize their hands before cake - too cute! When I have kids of my own someday this is definitely something I would consider. The kids had so much fun and the parents had a break! read more

Just came from the preschool bounce, my 16 month old loved it. She was the smallest of the kids there most ranging from 3 and up. The big kids didn't stop her from having fun! We were a little bummed we moved rooms as the first room, the purple room, was more for her age but it didn't stop the fun. Would definitely be coming back! read more

We celebrated our daughter's 6th birthday party here. Reserving her party was easy online through their website. We reserved a party package for at least 15 kids. Love that this place doesn't include adults or children under 2. When we arrived, the Bounce U staff was great in meeting us outside, unloaded all our dry snacks, veggie/fruit platters, juice boxes, cake, ice cream, favors, & party decorations onto their carts, carried it all inside & allowed my family & the birthday girl to enjoy greeting our guests. Our Bounce U helpers were energetic, funny, & very attentive. After the instruction video, we enjoyed the first bounce room for over 30 minutes. Kids enjoyed & parents either watched or bounced along. We then moved into the next bounce room. I was so happy they were able to play our own music in the next room that matched our party's theme. I was so astonished & pleased how the Bounce U helpers set up the entire reception room for us. Table cloths, place settings for kids, snacks, drinks, dessert table was all set up so beautifully. I found it difficult to sit back & relax & allow them to handle it all, but I'm glad I did. It was a relief to not have to do any party set up/clean up. They even packed up our leftovers, presents, & brought it to our car. Guests had a great time. Although we reserved a package for 15 kids, we had 5 extra kids show up, & only had to pay $10/kid. The price was just right for that peace of mind & stress free party. We will definitely come back this summer for our other children's birthday party. read more

BounceU Orange - The staff orchestrated the cake & ice cream & birthday song - Kids Activities Near Me - Orange, California

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This review is ONLY for open bounce. My son likes it here. Lots of inflatables that suit a variety of ages. Seems clean enough. My only real problem with this location is the limited open bounce hours available to the general public. I mean, it is thanksgiving break and absolutely NO daytime open play, only 5-7pm on select days this week. Three stars for that, and also because they close on weekends for private parties. Not like Skyzone where open play is still permitted. Back to this vacation week: Parents want to take the kids to play and get them out of the house, which is exactly why we are at the Huntington Beach BounceU right now, open play 11-3 all week except for Thanksgiving Day. Thank you HB!!! Four stars for them! As for the Orange location, we went there last night and bounced from 5-7. $8 for two hours for the kids and parents are free. Reasonable. Also, the cosmic bounce on Friday nights is great fun. All the same bouncing but with glow necklaces and in the dark. PS: bring plenty of drinks and snacks. read more

My kids love this place. It's clean, the inflatables are super fun, and the staff is great. We have thrown a birthday party, attended parties here, and recently attended the Parents Night Out Saturday edition and every single time has been a blast. The Parents Night Out is the greatest, my husband and I got to do dinner sans kids, and the kiddos had the best time and got their energy out. I hope they have more Saturday editions of the Parents Night Out because I know my kids will be there every time! Thanks Bounce U! read more

Came here for a family group time out. About 9 families and kids came to enjoy. The moms and kids stayed a couple of hours while the men went out (hence my Prime Cut Restaurant review). This is a fun place. Well organized, well staffed, good playful active options for good clean fun. The problem I still have is their ridiculous waiver. 1. Some of the chemicals used at BounceU are known to cause cancer and birth defects. 2. You hold BounceU, its affiliates, owners, officers, employees, principals, etc. harmless for injury, scrapes, or death. What? Are you kidding me? I scratched all that stuff out again and signed the remainder more "standard" waiver stuff. I can't believe the audacity of the people here. Cancer? Death? Really? read more

Had my son's 5th birthday party here and we were very satisfied. The reservation process was easy and the staff was great. During the party, they took care of everything, yet out of courtesy checked in w me periodically. We ended up having 33 kids (not counting babies) and probably just as many adults. The place accommodated everyone, and even the party room did not feel cramped! I liked how they only counted kids older than 2 and did not count adults. The place was clean and the equipment in good condition. Would recommend. read more

I was here for a birthday party! My kids really enjoyed it. Staff was great! They really enjoy their job. There is not enough seats for adults in the eating area. Many adults had to eat standing up. Jumpers are clean. I wouldn't like to have a birthday party here just cause they do not have enough seating for everyone. read more

My son loved this place today. It was clean, smelled clean and had 2 rooms full of bounces. I wished I lived closer it would be a nice place for a birthday party. I would recommend the preschool open bounce for 7 and younger. Great that parents are free too. Will go back next time we go to Disneyland since we're from San Diego. read more

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This was a decent bounce house for the kids. Came here today for a birthday party for one of our child's friends birthday and it went well. The staff were friendly and attentive and the bounce equipment were well-maintained and clean. Overall it was a good experience for everyone. read more

The manager and her staff are awesome - very interactive with the kids, friendly, and provide a peace of mind experience for the parents. The facility is clean, and the overall set up is astonishing. There are 2 rooms, and each room has its own unique experience. In my opinion, this place is perfect for ages 2-99; yes adults can have fun too! My daughter is 3 and is able to do every station. For those parents who have toddlers and are still a little skeptic, I suggest looking at their schedule online for toddler time and or free play time. I've done both, and never had a bad experience. read more

I've had a few if my kids birthdays here at Bounce you. I've got to say that the customer service I had this last time was so great. From the minute we walked the staff were all smiles and had the best attitude. They were all so attentive. read more

So I have been to a similar business in Irvine, never here before. I don't have anything bad to say about the competitor in Irvine, but this place was over the top. The girl that greeted us and took the kids through there intro was amazing. Not only did they take us from room to room they got involved with the kids and played. This is great considering most parents just sit and watch. In the 2nd room they have an air tee ball thingy. I don't know how to describe, you just need to go and check it out. So cool! I will definitely go back. read more

My niece had her birthday party here. The facility was clean and staff were friendly. It was my first experience at a place like this (I don't have kids) so i wasn't too sure what to expect ... felt a little rushed being moved from room to room but the kids seemed to enjoy it so I guess that's all that matters ‍ read more

I love this place and so do my 2 young boys. We had my son's 5th bday party here and it was a breeze. The staff was super helpful and on top of everything from start to finish. Pricing for birthday parties is pretty standard compared to other indoor party places and open bounce is as well. This facility is pretty large, 2 large rooms with different apparatuses for the kids to use to keep them entertained for the 2 hours they're there. Overall, we've only had positive experiences here. read more

My son loves it here! Bounce for 2 hours for 7 dollars for the preschool bounce session (wed/fri 10:30-12:30) and you just pay for the kiddos ticket! Parents bounce free! A really good deal. He loves the second room where there is a bounce house like obstacle course, the batting section and the dodgeball bounce house. Fun times for cheap! read more

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This was THE BEST BIRTHDAY PARTY EVER!!! My daughter turned 5 and having her party there was a great decision!!! The staff went above and beyond! They were so caring, polite and helpful! We just sat back and relaxed. We had lots of bounce time and cake/party time. HIGHLY RECOMMEND!!! read more

Great for adults too! I wanted something fun and youthful for my 30th birthday. Growing up, I never got to play in a moonbouncer or bounce house, this is what I wanted. From making a private party reservation request two weeks in advance via their website to the accommodations made during the event, we adults had a lot of fun! There were about 20 of us, all adults. Their air conditioning was out in the rooms so they let us use their party room at no charge to cool off. There wasn't a need for that. We had so much fun...we didn't really mind the heat. They had a boxing ring bouncer, a 3 obstacle courses, basketball, "dodgeball", a spider web with slide, and tee ball! 2 hours of fun and sweat...but it was so worth it. They also sold us a case of water for $8 and allowed me to play music from my iPod...although I think some of the parents from the other party rooms complained that my music was too explicit or adult. Whoops. All in all, had a great time! read more

Updated.... they have new equipment and the facility was great for our birthday party 2 years in a row! (This was a lot of fun and the staff was helpful however the equipment is in need of repair or replacement.) read more

BounceU Orange - Very hard to climb when all the stairs are broken or torn. - Kids Activities Near Me - Orange, California

This weekend I threw a party for my nine year old here and it was fabulous! Definitely worth the money. They do 2 rooms in the 75 minutes of bounce time and both were great, the sides were huge! We got assigned a helper who was in charge of setting up the party room and she was great! The room, plates, balloons, cake etc were all setup perfectly. I feel like I barely had to do anything and could just have fun and even enjoy a few slides with the kids. I would recommend this place and will be back!!! read more

They were so helpful and sweet! Loved it- I will be coming back soon with my other daughter who is in school. Looking forward to coming here in the summertime too read more

BounceU Orange - Kids Activities Near Me - Orange, California