We love this place and how spacious it is. My son loves checking out their books and their video…read moreroom where the kiddos can play video games or games from the projector. Definitely worth going back because when you're all done and exhausted, eating in the food court upstairs was delicious!

Just from visiting this spot a couple times on separate occasions, I would definitely consider this…read morethe best indoor spot I have ever seen for a toddler. It's quite spacious and there are just such a variety of activities for kids, from playing in a ball pit, to stacking random foam blocks, to playing in an area filled with random electronic entertainment (like mario kart and coloring fish), to actual play area with slides and padded obstacles. Even after seeing some of the lower reviews, I still think it is relatively clean considering the amount of traffic the weekend or evening may bring. I didn't really see anything that was broken or not working, and even when the mario kart system bugged out and was on a default screen, a staff member quickly did a reset and got it back into working order within 10 minutes or so. A consideration to be made is the fact that not all the parents are attentive with their kids, so there were definitely some kids that are just disrupting other kids playing or being obnoxious/rude. It's inevitable but also makes it feel like some parents literally just let their kids do whatever with little supervision, knowing that they are within the indoor playground. For example, my 1 year old was sitting on the padded carousel, and an older kid (at least 6 y.o.) jumped into the middle of the carousel and started dancing around wildly, which would've been fine until he almost fell on top of my much smaller child. It should also be noted that the area was marked for 2 y.o. or younger, but there's pretty much no enforcement of the space. Otherwise, it's a really cool spot for kids to burn a few hours and I still think it's remarkable that they fit so many different things to do in the same area.

Haiku: John's Incredible Pizza…read more All-you-can-eat meal Pizza, salad, ice cream, games There are ICEEs too! --- Between the reviews and my friend's visit experience, I have to admit I didn't have high hopes for this place. Turns out, John's Incredible Pizza exceeded my expectations! This place *sorta* reminds me of a kid Souplantation, just sub out the soups for pizza (& note the fact that Souplantation is much neater and slightly more elevated foods). There's a fully loaded salad bar with your choice of greens and corn, peas, carrots, and toppings+ (too many to remember). There's a pasta bar, sauteed veggies with sausage, quinoa and potato salad, a couple of soups, LOADS of pizza flavors, a fully loaded dessert bar, and ICEE/soda drinks. And my favorite--self-serve, soft serve. The taste reminds me of Souplantation or McDonald's soft serve. There are several uniquely-themed dining areas all equipped with long tables great for groups. It can get a bit crazy, and sometimes piles of dishes can accumulate quicker than workers bussing tables. Also, what sets this place apart is that there is a whole play area for video games, little rides, and claw machines. Kids go bananas here--getting out their energy--and coming back to the food area and tables to eat more. It's a cycle. We came because my kid & a bunch of schoolmates received John's Incredible Pizza certificates from school. We had loads of fun. We'd all come back and do it again!

I absolutely hate leaving negative reviews, but because of this experience, I feel I must…read more I went on Sunday, March 29, 2026, to celebrate the start of my kids' spring break. I had been seeing John's Incredible Pizza advertised and, despite living two hours away, decided to make the long trip for a fun day. I signed up for their rewards program in advance and bought a coupon at the beginning of the month for a buy-one-get-one 50% off adult buffet. I also purchased a Groupon for my six-year-old son, which included buffet entry, two hours of unlimited rides, and a game card. The check-in process was an absolute nightmare. First, the coupon I bought from John's website wouldn't scan at the machine. The employee couldn't help me, so I had to get a manager, who was eventually able to assist. When I tried to scan the Groupon, they kept saying it wasn't working and that I would need to contact Groupon to fix the problem. While I was on the phone with Groupon, another family next to me was having issues with their credit card not going through. They tried five or ten times, but it still didn't work. There was absolutely no staff around to help anyone. Finally, after the other family couldn't get their card to work, we all called a manager over, and they told us the kiosks were not working and the entire system needed to be rebooted. At that point, there was a line of at least 40 people waiting to pay and get in. After about 15 minutes, everything reset and all of my payments magically worked. From start to finish, I was stuck at the kiosk for about 45 minutes just trying to get in, with a two-year-old and a six-year-old crying because they were hungry and just wanted to eat and play. The entire process was an absolute nightmare. I only stayed because I had driven so far. If I lived nearby, I would have turned around, gone home, and never returned.

We've been here a good amount of times, and it's been all good experiences everytime!…read more Our first time was for our friends sons birthday, they rented out the entire place and that's something we might do for the future, it's super clean and not scary for your kids to roam without worrying about them falling down anything, everything has well guarded rails, and nothing crazy they can fall through to the ground. I come here every so often, the weekdays before 3pm will be less packed and weekends are normally packed but doesn't feel over crowded at all.

I really liked little elephant when it first opened. I have had a few problems with older kids in…read morethe toddler area and wish they enforced it more. I don't feel like it's kept as clean as it was when it opened, I used to see the staff constantly cleaning. It's a bit pricey but during the week you can leave and come back so I'm ok with the price. The most recent and biggest problem for me was going the other day to meet a friend and paying full price a little at right about 2:30pm and when I asked for the hand stamp to go get my son dinner around 4:50 being informed they were closing 3 hours early(5pm). After I thought about it I called to speak to a manager and was told there wasn't one on site but they would leave a message for them to call me over the weekend but had I come in 2hours(so at 3pm) prior to closing they would have informed me they were closing early and still charging full price and there was nothing they could do. I asked to have a manager contact me, I would have rather discussed my issues with them directly but unfortunately they never contacted me. It's unfortunate because my son does love this place but I don't like the feeling of being ripped off. You're charging people full price and then closing early to make more money off of events.

Review challenge 58/365 Day Challenge…read more We frequently visit UA for casual Play dates or bday celebration either it's for a friend or a mini celebration for my 2 youngest kids, this past year. Especially hearing that there's a new attraction SKYRIDER that opened mid September 2025, my son came here w 2 of his closet bud to celebrate his bday. They were so excited to ride the Skyrider, it's a zip line across partial of the park. I highly definitely recommend this indoor playground. It's probably the best one in OC. We've gone to a lot the past years. This place has so much for your kids to do. Met the manager Terry and Sally. They are both amazing and friendly. Always there to answer your questions and needs. Our school Mabel Paine had a day of fundraising here also. UA loves to support and gives back to the community. Love a friendly oriented company. What's awesome is they now have a security here that I love since it's open. Security really nice. The indoor playground is pretty clean and well taken care of. Love the mascot Urbie. He's also cool with the kids. We are regulars here and definitely plan to return. They have great yearly membership at a great value. Must check it out!

We celebrated my daughter's 3rd birthday at this location and it was truly the best! It was our…read morefirst time here and it did not disappoint. Total stress- free experience. They offer birthday packages that include EVERYTHING- private room/s, food, beverages, hosts, decor (I was able to bring my own decor/cake too which was a plus). The entertainment/attractions are perfect for kids of all ages. Our assigned hosts were Natalie and Andre - I completely recommend!! They were both WONDERFUL. As soon as I walked in everything was decorated/setup as I had requested. Natalie was on top of it all - she reviewed my food order one last time day of to ensure all was accurate (we communicated food allergies and she made sure the right pizza crusts/ orders were in place - Thank you this truly meant a lot) . She was so sweet and attentive she answered all my questions and executed the party flow perfectly. Andre did an amazing job getting my guests checked it and set with wristbands/socks. They both were patient and welcoming! They truly made this such an unforgettable fun, smooth and well organized experience for us! THANK YOU!

A fun train station that's always on time…read more It takes you along the perimeter of the park and through the private party hall. A few cool sights for the kids to enjoy and just long enough for them to not complain or ask are we there yet lol.

Out of all of the local indoor playgrounds, this one stands out as my favorite. The facility is…read moreclean, bathrooms are cleaned regularly and most of all, staff is very friendly and hard working.

Been here a few times now. Definitely a fun place that no kid will ever get bored of. Priced…read moredecently fair compared to other similar business models. The arcade is a fun touch so you can get game time and playground time. I haven't tried any food or snacks, but from what I have seen while spying on tables, it would have my interest. I don't feel the place is a dump in terms of cleanliness, but some areas seem to get more love than others at the end of the day.. The back corner has fans on the wall, makes for a nice cool down area after enough running around.

This place was opened on new years. Came with my friends and their kids. The first thing you have…read moreto so is sign a waiver. If you pay for a kid then an adult can go in free. You need to have socks or you can buy socks from them. Once you go in, there are different types of things yoy can do. They have slides where you have to climb on top of then slide down. Theres arcades, clawmachines, a toddler zone, a place where you can play pretend (school,cook,etc) and a ball zone. This place was fun for the children. Not so much for me. It was exhausting climbing up the light house. When you slide down, you feel every bump becausw you weigh more. Also, if you are too tall or on the bigger side, there are places you wont be able to fit if the kids want you to follow them or they wont go. Hopefully your kids arw independent. But its fun for them. **update. As someone who doesnt work out. My thigh was sore, my back was sore, but i was able to sleep like a baby though.

My kids have a blast and love coming to Billy Beez. Have visited this location about four times…read moreover the past couple of years. There's quite a bit for them to do and keep them entertained. Checking in is fairly easy completing the waiver and then paying. We spent over 2 hours today and my daughter still cried when we left. Lots of places to sit, they have snacks, and party rooms. You must wear slip proof socks on the equipment. Overall nice place to bring the kids.

This is one of my grandson's favorite indoor play spots! It's a very clean and safe place for…read morekids. A variety of activities. He had a great time!

I'll NEVER return to this place! I have came here a few times and since day one I did not care for…read morethis place! The vibe has always been off, Yet I found myself here again because my lil one begged me! Upon entering, the establishment was empty. maybe after 20 minutes the owner of the establishment comes in with her grandchildren, or the grandchildren came first and Grandma followed a little after anyways prior to all this my son was the only one here. My boy is on the spectrum and Got overly excited once he seen other children. The kids who came got to playing immediately and there was one boy in particular who entered a jumper with I assume his little sister, and my son followed right after as soon as my son got in the the little boy stared at him grabbed his little sister and got out. The way that boy looked at my son like he was a disease was sickening. My son asked him if he wanted to play and he kept walking away from him, not giving him an answer I know he's not obligated too but damn say something! My son was following Him around mind you he's five years old but has the mind of a child much smaller, he is developmentally delayed he could have simply said no But instead, he continued to ignore my son and run away from him. My son was sad and asked him. "Why do you keep running away from me" I couldn't bare to see him treat my son like he was! So I picked up my son and left, perhaps grandma and grandpa can teach their grandchildren to play nice with other kids and that not all kids are "normal" like them we were there for like 30 min for a 2 hour jump slot ‍ I hope this shitty place needed my $20 more then I did

Great customer service from Michelle. My nieces love this place. Thank you Michelle for everythingread more

Came here today on and place is fun. My toddler had a lot of fun i even bought the 10 passes…read moreMichelle and Jacob was amazing They were very kind, friendly and helpful They deserve a raise

We hosted my mom's 60th birthday here and everyone loved the venue! Grant is super easy to work…read morewith, responsive, and the process of booking was simple! It was great to know that tables and chairs were included. Highly recommend this place.

We enjoyed hosting a baby shower here. It was easy to communicate with the venue team, able to do a…read morewalk through of the space, they have a ton of recommended vendors, but you're free to hire your own. It's a great easy venue to use for a smaller event. We had about 50 guests and it worked out great.