They were outstanding from start to finish. I have a 2012 Ford Escape that needed a new…read moretransmission. I called, and spoke to Tag. He laid out all of the options - with explanations, and did not make me feel pressured in making my choice. I feel they were honest, and were not trying to make the most money out of the job, but rather wanted me as the customer to be happy with the overall experience. When I chose the least expensive option, they still treated me like a valued customer. They completed the job on time, and within budget. I don't usually write reviews, but I feel their customer service and quality of work was so exceptional, I wanted to make sure to let others know about them. I will absolutely use them again if needed, in fact I won't go anywhere else now, and will refer all my family and friends to them as well. Finding a company that still operates honestly and with sincere customer service in todays world is very difficult. Wilf's is a GEM!!!

Wilf's has had my car for 4 weeks. They are doing work under warranty. They continue to stall…read moregiving excuses that they are waiting for parts. I have a Ford Escape, there is no way it takes this long to order a part. If we don't call them, we don't hear anything. I would take my car somewhere else but we have coverage there and it would costs us a fortune to get it fixed elsewhere and they know it. They won't even give me a courtesy car. Other than going to the Better Business Bureau, I do not know what do. I will never use them again. They said they look after their customers, no they do not.

I had extremely high hopes due the supposed reputation of Stan's, but was plagued with nothing but…read moreheadaches and issues for 7 consecutive months while they repeatedly failed to complete my trans rebuild properly. The work was performed under an extended warranty, yet they damaged parts and expected me to find and purchase replacements out of pocket to fix their mistakes. I drove under 1000km during the 7 months it was in and out of the shop, finally giving up after coming back the 10th time and taking the car home with a visible transmission pan leak that they had continuously failed to correct. After two years of barely driving the vehicle, the transmission again showed symptoms of failure, with another shop's trans specialist finding several bolts in the transmission (forward band servo cover and the valve body bolts) that were only hand tightened and eventually backed out, causing total failure and loss of all drive gears. If you care about your vehicle and want honest trustworthy work done, I could not possibly recommend this shop at all. Their negligence ended up costing me thousands to rebuild it again. Extremely disappointing from a shop that touts customer satisfaction and an outstanding reputation

I had a great experience at Stan's. I took my car in to check the transmission and they were able…read moreto do multiple tests to conclude nothing was wrong with mine. They spent a lot of time testing things and explaining everything to me along the way. Really great customer service!

2003 Acura EL clutch done by them they didn't replace a $15 doller rear main seal and now I have to…read moreget the entire job done agin. Costing me money and a lot of time... I wouldn't trust them with even a oil change job was done less than 5k kms ago

Brought my car here 3 times in the last week because they kept missing issues in my car. Because of…read moretheir gross negligence on missing the fact that my battery needed to be replaced during my first two visits my car broke down and had to be towed to their garage. The fact that they missed this issue still resulted in ME having to pay for the bill on the tow truck. Avoid this garage at all cost if you'd prefer not to deal with untrustworthy, and condescending employees.

I had an ongoing, complex transmission issue that involved two transmission failures within a…read moretwo-month time span. I was referred to Barrett by another local shop that spoke very highly of them, and I see why! From first contact, Mark was incredibly kind, helpful, and knowledgeable. He guided me through the diagnostic and repair process with ease. I was floored by how quickly they were able to find and correct the underlying thermal bypass issue. They connected directly with the previous technician that worked on my car to gain repair insight, pool resources, and solve my transmission issue within just a couple days! I was impressed by their level of expertise, professionalism, and care to help me get back on the road quickly. Repair technician Brad broke down what happened for me in a way that I could understand and clarified next steps. Barrett Transmission was fantastic to work with. They offered direct communication, went above and beyond to quickly diagnose issues, and gave an accurate repair timeline. Barrett totally exceeded my expectations and provided excellent repair work. I highly recommend them for your transmission repair! Thanks for all of your help and insight, Mark and Brad!

I took my beloved 2017 Ram 3500 to Barrett based on reading their reviews. The truck had 830,000…read moremiles on it when they serviced the Aisin Transmission, which is the original and never rebuilt. I noticed when I picked the truck up that the water and fuel light was on and I thought that was a strange coincidence. Over the years this light has come on two or three times after a car wash, and it's an easy fix to clean out the water in the sensor connection. I did that and even replaced the sensor in the rear fuel water separator. The light was still on, even though the fuel looked clean, so I ended up taking it to a shop in Oak Harbor before driving to the Tetons, as that light was bothering me. It turns out the technician at Barrett had inadvertently pinched some wires that ran along the crossmember below the transmission mount when he reattached the cross number. Thus the cause of the water and fuel light. Barrett was extremely honorable and covered the cost of those wire repairs, and the shops diagnostic fee. So the only thing I was out was the cost of a water and fuel sensor and time. At the time of this post, the truck has nearly 832,000 miles as I just did a trip to Teton Valley and back to Washington and the transmission ran beautifully. The service work the technician did was otherwise perfect and this type of mistake could happen to anyone, so I do not fault Barrett and I would gladly use them again and intend to. The fact that they honored this situation without question is an indication of a shop that has integrity.

these people don't know what they're doing. Whoever their front end guy is lies through his teeth…read morehe put he rendered my vehicle in operative and new so let me drive away in it and then try to blame me for it. I didn't even get my 500 m away when I got back they close the shop so I said there's nothing I can do. I have to abandon my vehicle in their driveway. Complete complete worst customer experience I've ever had, I'm sure he will remember me red Buick 2012 Terraza the $3000 transmission is

All-tech rebuilt ??? my 5 speed manual transmission in my 1989 firebird @ cost of $2300.00- got my…read morevehicle back making far worse bearing noise immediately than when it was sent in - originally dealing with Burnaby shop ---- returned with complaint and was sent to Richmond shop and was met with reluctant and dismissive attitudes regarding me issue. They didn't even test drive the car . Complete avoidance and disregard of my complaint :( I was told by the owner gears "might" have to wear in sound "should" go away in @ 15000 kilometers "suspiciously" after warranty period expires ?-noise got significantly worse over time ??????? don't go here for your transmission issues !!! HORRIBLE CUSTOMER AFTER SERVICE EVEN WORSE MECHANICAL SKILLS :( AVOID AT ALL COSTS !!!!

Honest, hard working family business that does good quality work at very reasonable and competitive…read morerates. After an oil change, they always wash the car for me. They check over your car and let you know if there's anything that might need addressing.

From the owner: A local family run company that has been in business for over 30 years. We provide a warranty on…read moreall our service. Pre - buy inspections available. Complete Body and Frame repairs

I thank my blessings my fiancé truck broke down near this shop. To make a long story short we had…read moreour transmission rebuilt by a transmission shop in the US (where I live my fiancé from Canada) I share my work office with as I know and trusted the manager and owner of this shop Meridian Transmission. The truck went 193 miles before the transmission seized. From what I know now I'm so thankful it was not towed back to the shop we had the transmission repaired and it ended up in the hands of Mark and Owen at L&D transmission. I must say Mark and Owen were very professional and upfront with us what to expect and genuinely concerned for us in the situation we were in. I felt very at ease knowing they were doing the repairs to rebuild our transmission the way it should have been done from the beginning. THANK YOU, THANK YOU Mark and Owen I can't thank you enough for your honesty, professionalism and kindness. Gina Proctor and Wilfred Letourneau

AMAZING service! These guys know what they're doing. We were on our way out of town to the Okanagan…read moreand our van started smoking under the hood. We called these guys and Al said to bring it on by. We did and they fit us in right away. From finding the problem, to getting the part delivered to fixing it, we were back on the road within 2 hours! I can't say enough about how much these guys helped us out. They're friendly, helpful and honest! If we didn't live in Richmond these guys would be our mechanic.

I can't say enough about Ritchie and the crew at Kicking Horse I originally called to find out the…read morecost on an engine rebuild. on my 2002 Jeep Grand Cherokee 4.7 and they recommended a remanufactured engine which would eliminate the knowing weak points of the 4.7 from the start I got nothing but fair pricing and straight answers so when I was comfortable, I added more work like engine mounts, torque converter, fuel pump new radiator and list goes on but when all the work was finished, they had completely saved my beloved jeep and its up and driving again I can't thank them enough. if you're looking for a shop that can deliver a turnkey project with honesty look no further because they took very good care of my jeep and its back on the road and I will be a returning customer without a doubt.

Jerry is the best out there. We work close and he's always willing to help, provide some insight or…read morewhatever services you need. Nice to find an honest mechanic.

Great place, the guys are very knowledgeable, service was done efficiently and I walked away with…read moremy wallet alot heavier than expected. Thanks guys

From the owner: From damaged fenders to broken windshields to replacement tires, the price of repairs can add up…read more Not to mention if you've recently dealt with a vehicle accident you could also be adding those auto repair bills to medical ones. Trust Duncan Automatic Transmission Ltd for all your work. Give us a call to learn more about our services in Duncan.