Had a very disappointing experience at this shop. I came in for a second opinion based on proximity…read moreand positive reviews, but ultimately left with a very bad impression.
I initially came in for an oil change and asked the owner / owner's son, Riaz, to check a few items while the car was on the hoist: the belt drive, control arms, brake fluid, and brake pads. I was completely fine paying for an inspection, and he mentioned it would be easy to check since the car was already lifted.
After the oil change, I was told that all of the above items needed attention. Based on his recommendation, I authorized the brake fluid service and belt drive replacement. The old belt was never shown to me after replacement.
Regarding the brakes, I was told--both verbally over the phone and in writing on the invoice--that the brake pads were 1 mm in the front and 3 mm in the rear, and that they needed to be replaced ASAP. I found this odd and questioned it, but he doubled down and assured me this was accurate. I was quoted $550 per axle, trusted the assessment, and agreed.
I was also given labor quotes for the work and asked to return once I purchased the pads and control arms. The labor pricing was on the higher side, though still lower than the dealership. The parts took about a week to arrive.
Once the parts came in, I called around and found another shop that beat their pricing, so I dropped the car off there instead. Midway through the day, the new shop called me to ask whether I actually wanted to replace the rear brake pads, because they measured 6-7 mm remaining and didn't understand why they were being replaced at all.
I have never experienced an auto shop calling to confirm work because they believed it was unnecessary and unreasonable. That alone speaks volumes.
I returned to Amin's to see if they would make things right. When I first called, I was told, "What do you want us to do? The manager isn't here and won't be back for six weeks." After pushing back, I was told to come in and discuss it.
When I arrived, Mr. Amin was extremely confrontational and stated that they "only eyeball the brake thickness." I explained that I came to their shop specifically for a professional opinion, and that I had written confirmation from their invoice stating the rear pads were 3 mm, which was clearly not the case. Had I not chosen to source my own parts, I would have been charged $1,100 for brake work that was not needed.
I was ultimately told to "get lost and sue me if you want."
There was no attempt to resolve the issue, no accountability, and no professionalism. Based on my experience, I cannot recommend this shop. im out money for parts and labor which i never needed.
